Bizerba SC II Series User manual

Retail scale SC II
System Class II
Operating instructions
as from program version 1.29 (with CD)
61429850113 en-US

Alle Rechte vorbehalten
All rights reserved
Tous droits réservés
Reservados todos los derechos
Tutti i diritti riservati
Bizerba GmbH & Co. KG,
72336 Balingen
Postfach 10 01 64
72301 Balingen, Germany
Telephone [phone], Fax [phone]
E-mail: [email protected]
Internet: www.bizerba.com
Translation of original instructions 61429850113 en-US
© 04 / 2016
Bizerba Service
www.bizerba.com

Operating instructions SC II Table of Contents
3 / 10761429850113 en-US
Table of Contents
1 About these instructions ........................................................................................... 7
1.1 Safe-keeping.................................................................................................. 7
1.2 Target group .................................................................................................. 7
1.3 Symbols used ................................................................................................ 7
1.4 Warnings........................................................................................................ 8
2 About the device....................................................................................................... 10
2.1 Device types ................................................................................................ 10
2.2 Accessories.................................................................................................. 10
2.3 Intended use ................................................................................................ 10
2.4 Identification plate ........................................................................................ 10
2.5 Verification information ................................................................................ 11
2.5.1 Software ID, update logbook........................................................................ 12
2.6 Standards and directives ............................................................................. 13
2.7 Operating conditions .................................................................................... 14
2.7.1 Power supply ............................................................................................... 15
2.7.2 Wireless LAN device network ...................................................................... 16
2.8 Warranty ...................................................................................................... 16
2.9 Demo license ............................................................................................... 17
2.10 Software by third party ................................................................................. 17
2.11 Disposal of devices/environmental protection ............................................. 17
3 Safety instructions ................................................................................................... 18
3.1 System-related sources of hazards ............................................................. 18
3.2 Requirements for operating personnel......................................................... 19
4 Installation................................................................................................................. 20
4.1 Transport and storage.................................................................................. 20
4.2 Start-up ........................................................................................................ 20
4.2.1 Switching device on ..................................................................................... 20
4.3 Decommissioning......................................................................................... 20
4.4 Setting the display........................................................................................ 20
4.5 Installation and assembly............................................................................. 21
4.5.1 Assembling the device ................................................................................. 21
4.5.2 Leveling........................................................................................................ 21
4.5.3 Check the electric connection ...................................................................... 21
4.5.4 Cable connections ....................................................................................... 22
4.5.5 Rechargeable battery................................................................................... 23
5 Device and operating controls ................................................................................ 25
5.1 Main switch .................................................................................................. 25
5.2 Display ......................................................................................................... 25
5.2.1 Display icons................................................................................................ 25

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5.3 Keyboard...................................................................................................... 26
5.3.1 Membrane keyboard .................................................................................... 27
5.3.2 Tactile keyboard........................................................................................... 28
5.3.3 Key functions ............................................................................................... 28
5.4 Printer .......................................................................................................... 30
5.4.1 Printer lid and side cover for SC II 100/200 ................................................. 30
5.4.2 Opening and closing the thermal print head ................................................ 33
5.4.3 Label printer ................................................................................................. 34
5.4.4 Ticket roll...................................................................................................... 35
5.4.5 Paper feed ................................................................................................... 37
6 Operation................................................................................................................... 40
6.1 Switching device on ..................................................................................... 40
6.2 Switch off device .......................................................................................... 41
6.3 Resetting the device .................................................................................... 41
6.4 Correction options........................................................................................ 41
6.4.1 Canceling function ....................................................................................... 41
6.4.2 Deleting characters ...................................................................................... 41
6.5 SC II 100 K/B ............................................................................................... 41
6.5.1 Switching device on ..................................................................................... 42
6.5.2 SC II 100 K/B operation with weight value................................................... 42
6.6 PLU call-up .................................................................................................. 43
6.6.1 Direct PLU call-up ........................................................................................ 43
6.6.2 Indirect PLU call-up...................................................................................... 43
6.6.3 Calling PLUs after switch-over..................................................................... 44
6.6.4 PLU call-up without PLU text ....................................................................... 44
6.6.5 PLU call-up with automatic PLU prefix......................................................... 44
6.7 Operating procedure after PLU call-up ........................................................ 45
6.7.1 PLU call-up and registration......................................................................... 45
6.7.2 Unit price input after PLU call-up ................................................................. 45
6.7.3 Register with unit price or selling price = 0. ................................................. 46
6.7.4 Registering manual weight input (depending on country)............................ 46
6.7.5 Multiplication of PLU piece-price article with predefined quantity ................ 46
6.7.6 Multiplication of PLU price per piece with a partial number of pieces.......... 47
6.8 Operation procedure without PLU call-up .................................................... 47
6.9 Product group sale by PLU .......................................................................... 49
6.10 Constant....................................................................................................... 49
6.11 Scroll function .............................................................................................. 50
6.12 Cancellation ................................................................................................. 50
6.13 Displaying subtotal....................................................................................... 51
6.14 Total ............................................................................................................. 52
6.15 Tare.............................................................................................................. 52
6.15.1 Tare balancing for unknown tare values ...................................................... 52
6.15.2 Tare balancing with known tare ................................................................... 53
6.15.3 PLU tare....................................................................................................... 54
6.16 Normal ticket ................................................................................................ 55

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6.17 Assisted sale with labels .............................................................................. 56
6.18 Article with fixed volume and fixed price ...................................................... 56
6.19 PLU with data of origin................................................................................. 57
6.19.1 Sale with manual input of abbreviated traceability number.......................... 57
6.19.2 Sale with abbreviated traceability number from configuration ..................... 59
6.20 Self-service mode ........................................................................................ 60
6.21 Cash register functions ................................................................................ 61
6.22 Sale of articles with different price types...................................................... 62
6.22.1 n*quantity grad............................................................................................. 63
6.22.2 n*amount grad. ............................................................................................ 63
6.22.3 Percent graduation....................................................................................... 64
6.22.4 Amount graduation....................................................................................... 64
6.22.5 Mix. special price ......................................................................................... 65
6.23 Obligatory input for piece price for piece-price articles ................................ 66
6.23.1 Mandatory entry per PLU............................................................................. 66
6.23.2 Obligatory input always................................................................................ 66
6.23.3 Obligatory input limited ................................................................................ 67
6.24 Input of number of bags obligatory .............................................................. 67
6.25 Sale with weight-fixed-price article............................................................... 68
6.25.1 PLU type: "Manual-weighed" ....................................................................... 68
6.25.2 PLU type: "By-count weighed" ..................................................................... 69
6.25.3 PLU type: "Manual fixed weight".................................................................. 70
6.25.4 PLU type:"By-count fixed weight" ................................................................ 71
6.26 PLU type: "By count".................................................................................... 71
6.26.1 Mandatory input for By-count....................................................................... 75
6.27 Date / time.................................................................................................... 75
7 Troubleshooting ....................................................................................................... 76
7.1 Fault description........................................................................................... 76
7.2 Messages..................................................................................................... 76
8 Maintenance.............................................................................................................. 88
8.1 Cleaning....................................................................................................... 88
8.1.1 Cleaning device ........................................................................................... 88
8.1.2 Cleaning the printer...................................................................................... 88
8.1.3 Cleaning products for printer........................................................................ 90
8.2 Maintenance ................................................................................................ 92
8.2.1 Testing the weight display............................................................................ 92
8.2.2 Note on storing thermal paper ..................................................................... 93
8.2.3 Ticket, label and linerless rollers.................................................................. 93
9 Technical data........................................................................................................... 94
9.1 Dimensions .................................................................................................. 94
9.2 Power supply ............................................................................................... 94
9.3 Ambient conditions....................................................................................... 95

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Subject index ............................................................................................................ 96
10 Annexe....................................................................................................................... 99
declaration of conformity SCII......................................................................100
EU declaration of conformity SC II............................................................ 101
10.1 WLAN_BWLC2 .......................................................................................... 102
10.2 Sparklan_WUBR-508N .............................................................................. 106

Operating instructions SC II About these instructions
61429850113 en-US 7 / 107
1 About these instructions
Read the operating instructions carefully before connecting and switching on the device so
that you can make most of the device's quality and possible applications.
These operating instructions explain how to operate and set the device.
It also includes functions that are only required by Bizerba Service. Contact your Bizerba
specialist if necessary.
Bizerba products undergo continuous further development and are subject to different coun-
try-specific regulations. Examples of pictures and graphics included in these instructions may
vary from the version you have received.
1.1 Safe-keeping
These operating instructions are an integral part of the device and must be kept next to it,
easily accessible for all personnel.
When selling this device, these operating instructions have to be attached in their entirety.
1.2 Target group
The device must be operated by trained personnel only. This means that the operator has to
be familiar with the contents of these operating instructions.
Installation, maintenance and repairs must be performed by Bizerba authorized specialists
only.
1.3 Symbols used
Various symbols are used in these instructions.
Symbol Description
Text with arrow prompts you to carry out an action.
A key symbol prompts you to press this key.
<Key> Text within <> refers to a key.
<Key> + <key> Key combination. Press and hold first key, press second key.
"Display" Text within "" shows the display text.
1
Item number in figure.
Information
Additional information for better understanding.
Instructions
These instructions must be strictly observed.

About these instructions Operating instructions SC II
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Menu settings
Menu settings required for a function are marked in grey.
Menu setting
-Setting of the menu.
Select 2 2 1: Key sequence for selection of menu. Starting point is the main menu.
1.4 Warnings
Warnings are divided into danger levels by the signal word above the warning symbol.
Structure of warnings and meaning of signal words are described in these instructions as fol-
lows.
DANGER
Source of danger with high risk of imminent danger to persons!
The consequences are:
life threatening injuries,
serious health damage
– Measurements for prevention of danger are specified.
WARNING
Source of danger with medium risk of possible danger to per-
sons!
The consequences can be:
serious injuries,
damage to health,
serious damage to property
– Measurements for prevention of danger are specified.
CAUTION
Source of danger with low risk of possible danger to persons!
The consequences can be:
injuries,
damage to property.
– Measurements for prevention of danger are specified.

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61429850113 en-US 9 / 107
NOTICE
Source of danger, improper use!
Damage to property can result.
– Measurements for prevention of danger are specified.

About the device Operating instructions SC II
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2 About the device
2.1 Device types
The SC II is available with either linerless or label printer.
The SC II 7'' is equipped with a TFT 7'' customer display.
Illustration1: SC II 100 and SC II 800
Illustration2: SC II 500 and SC II 400
2.2 Accessories
Bizerba offers a wide range of accessories for this device. For further information, please
contact your Bizerba specialist.
2.3 Intended use
System scale SC II (System Class) is a high-quality device with state-of-the-art technology
designed for convenient counter sales.
Only use the device in accordance with intended use.
2.4 Identification plate
Example of an identification plate

Operating instructions SC II About the device
61429850113 en-US 11 / 107
Explanation of individual inscriptions:
11424700103 Identification plate no.
2BIZERBA Manufacturer
3 Nr./No. Device No.
4 Max 6 kg Maximum load
5 Min 20 g Minimum load
6 e = 2 g Verification scale interval, e
7 T= - 6 kg subtractive maximum tare load T= -
8 120-240V 0.35-0.25A 50/60Hz Electrical data
9 Scale accuracy class III
10 adjusted for ... Stating verification zone
11 Bizerba GmbH & Co. KG Manufacturer's address
12 D10-09-010 No. of EC type approval
13 0103 Identification number of notified body"Verifica-
tion body- Stuttgart"
14 Metrology mark Letter "M" with the last two dig-
its of the year when the marking was attached
15 CE CE marking
16 SC II ... Type designation (basic type)
2.5 Verification information
Note related to scales being used in Germany.
If new or refurbished devices [...] are used, they need to be regis-
tered at the notified authority according to state law, at latest six
weeks after setting into operation.

About the device Operating instructions SC II
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Metrological notes for EU countries
The identification plate of the scale has a CE mark followed by the metrology mark (M + year
two-digital; framed) and the number of the notified body. Until 04/19/2016 the green was
used as part of the metrology marking. Such a scale can be started up and operated on-site
provided that it is not connected to an auxiliary device which is subject to metrological ap-
proval.
Scales which are connected on site to an auxiliary device which is subject to metrological ap-
proval must undergo a conformity assessment or metrological approval. Only then, legal for
trade use is permissible.
Scales without metrology mark or control marks may not be used in legal for trade applica-
tions.
Scales calibrated for a certain gravity zone (specified on the scale) must not be used in other
zones.
As per legal requirements, the scale user must ensure that the scale is used for its intended
purpose. This includes the observance of legal requirements, especially in case of changes,
amendments and extensions.
Information on verification (early re-verification)
The verification of a scale is executed according to the respective statutory country regula-
tions. The verification validity period for non-automatic scales (up to 3 tons), for example, is
generally 2 years in Germany. The verification validity starts as soon as the device is put on
the market.
When conformity assessment is carried out by Bizerba the scale is
sealed by means of control marks with marking "Gesichert
BIZERBA" on the control marking locations. Verifications must be
carried out by the operator of the scale according to the legal re-
quirements.
Verification information for non-EU countries
The statutory regulations of the specific countries must be observed.
Customer ticket can be deactivated
The device offers the option of suppressing printout of the customer ticket. According to EC
regulation 2009/23/EC for scales, the customer is entitled to a receipt in order to check the
sales transactions in accordance with Appendix 1, No.14. Suppression of the customer ticket
should therefore only be activated if you are sure that there is no customer requirement for
printout of a customer ticket.
2.5.1 Software ID, update logbook
Software ID and update logbook are checked during a verification by the approval officer.
The software ID for the part of the software that requires verification is to be found in the cur-
rent EC type approval.
Operating procedure
Press< Mod >key

Operating instructions SC II About the device
61429850113 en-US 13 / 107
Enter password
Press < Enter >.
Current logbook information is displayed.
1
Software ID
Illustration3: Display software ID
2
Program version SC II, part is not rele-
vant with regard to verification
3
Version number of legally relevant
part
Press< Enter >key.
The content of the update logbook is displayed.
1
Time
Illustration4: Display software ID
2
Date
3
Program version SC II, part is not rele-
vant with regard to verification
4
Version number of legally relevant
part
5
Software ID
6
Component number
7
Department number
8
Current number of entry
Scrolling through the update logbook.
Escaping the update logbook.
2.6 Standards and directives
Measuring technology
2014/31/EC Non-Automatic Weighing Instruments Direc-
tive (NAWI)
OIML R76-Ed. 2006 Organisation internationale de métrologie lé-
gale Nonautomatic weighing instruments

About the device Operating instructions SC II
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Measuring technology
DIN EN 45501 Metrological aspects of non-automatic
scales
OIML R60 Metrological regulation for load cells
WELMEC 2.3 Guideline for software testing
Handbook 44 Specifications, tolerances and other techni-
cal requirements for weighing and measur-
ing devices (USA)
Publication 14 Weighing devices, Checklist, Test proce-
dures (USA) Weights and Measures Act
(Canada)
Electromagnetic compatibility
2014/30/EC EMC Directive
DIN EN 61000-6-1 Immunity to interference
Living area, business and industrial areas as
well as small businesses
DIN EN 55022 Interference emission for information tech-
nology equipment
DIN EN 61000-3-2 Harmonic currents
DIN EN 61000-3-3 Voltage fluctuations and flickers
GB 9254-1998 Information Technology Equipment - Radio
Disturbance Characteristics - Limits and
Methods of Measurement
NOTICE
This is a set-up for class A.
This device can cause wireless interference in living areas.
– In this case, the operator can be demanded to take suitable mea-
sures.
Electrical safety
2014/35/EC Low voltage directive
DIN EN 60950-1 Information Technology Equipment - Safety
2.7 Operating conditions
Please note the operating conditions prior to start-up and during operation.
If you are in doubt concerning the practical application of these conditions, please contact
Bizerba or the responsible customer service.

Operating instructions SC II About the device
61429850113 en-US 15 / 107
For other manufacturers' equipment included in our scope of supply, the respective manufac-
turer's regulations take preference if they deviate from our conditions.
–Temperature and air humidity
The permitted values and protection type can be found on the identification plate on the
device and in the chapter Technical data.
–Installation surface
Make sure to install the device on a level surface in a dry place free of vibration and oscil-
lation and protected from drafts.
Vibrations can affect measurements made by the scale.
–Aligning horizontally
To ensure the precision of the sale, it is of absolute necessity that the device is aligned
horizontally.
–Draft
Air drafts can affect the measurements made by the scale.
–Air convection
In order to prevent unacceptable heating, there must be free air convection around the de-
vice.
– supply voltage
The permitted values can be found on the designation plate on the device and in the
chapter on technical data.
–Trained personnel
Only trained personnel can maximize the performance of the device and avoid risks.
–Written consent for modifications
Changes to the devices require prior written consent of Bizerba. External data dialog be-
tween Bizerba equipment and third-party equipment, required hardware and software as
well as test and modification work must be clarified with Bizerba in writing.
2.7.1 Power supply
The installation of the power supply for connecting to Bizerba devices must be carried out in
accordance with the international specifications and the regulations derived from them.
These essentially include the recommendations of at least one of the following commissions:
– NEC (UL)
– International Electro-technical Commission (IEC)
– European Committee for Electro-technical Standardization (CENELEC)
– German Association for Electrical, Electronic and Information Technologies (VDE)
Bizerba devices must be connected to a protective conductor.
Interference suppression
If the mains power supply is subject to electric interference, interference suppression mea-
sures must be taken on site, e.g.:
– provision of separate mains line to our devices.
– In case of problems, insertion of capacitively decoupled isolating transformers or other
suppressors into the mains supply lines to Bizerba device.

About the device Operating instructions SC II
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2.7.2 Wireless LAN device network
Wireless LAN is a wireless network solution, that enables electronic devices to be networked
together without wiring.
The rules on the respective general allocation of frequencies must be observed.
The following instructions must be absolutely observed!
– When wireless networks are deployed, (including those supplied
by Bizerba and those not supplied by Bizerba), the required
transmission power set and frequency channels at Federal state
level must be strictly observed.
– Only wireless hardware is permitted in wireless networks that has
been released for use by the manufacturer in the country in which
it is to be deployed.
– If third parties access the network or wireless network, or if the
network is combined with foreign hardware, Bizerba is not liable
for any damages that result.
2.8 Warranty
Installation, start-up and initial training are carried out by trained staff of the Bizerba sales of-
fices, customer service locations or by companies commissioned by Bizerba.
Bizerba is not responsible for damages caused by:
– non-observance of operating conditions and operating instructions.
– defective electrical installation by the customer.
– structural changes to the devices.
– removal of verification seals and safety stamp marks.
– incorrect programming and operation.
– natural wear and tear.
The warranty will lapse, if:
– defects/damages occur as a result of interventions by persons not authorized by Bizerba.
– any spare parts or operating material other than original Bizerba ones are used.
– any thermal ticket rolls and labels other than original Bizerba ones are used.
– Labels and thermal ticket rolls are used, which have not been manufactured to Bizerba
specification or approved by Bizerba.
If you reset or program devices, check the new setting with a test run and test printout. This
helps to avoid incorrect results.
Only trained staff may operate the devices.
Check that Bizerba products are handled correctly and repeat training if necessary.
Bizerba products undergo continuous further development and are subject to different coun-
try-specific regulations. Examples of pictures and graphics contained in these operating in-
structions may vary from the version which you received.

Operating instructions SC II About the device
61429850113 en-US 17 / 107
2.9 Demo license
The device is equipped with basic software. The device is also equipped with the purchased
software modules.
In addition, the device is enabled with all software modules included in the program version
for a specific period of time, so that the customer can use all software modules without re-
striction for a specific time. This gives the customer the opportunity to test software modules
that he has not purchased. The customer can purchase these additional software modules at
any time.
Software modules that are purchased subsequently require special activation.
If the additional software modules are not released, you can no longer use them once a spe-
cific time period has expired.
The additional software modules are provided exclusively for demonstration purposes. There
is no entitlement to free provision after expiry of the set time period.
Please contact your technical consultant or Bizerba at any time for further information.
2.10 Software by third party
A JPEG library is used in the software. It does not require a license. This software is based in
part on the work of the Independent JPEG Group.
2.11 Disposal of devices/environmental protection
Only valid for Germany!
The application of the disposal regulations is based on legal
regulations of the respective country.
This device contains batteries which fall under the Batteries Act for the return and disposal of
used batteries and accumulators.
This ordinance requires you, as the end user, to return the device to the manufacturer or
dealer, at the end of its proper use, for the purposes of recycling and correct disposal.
Bizerba and its dealers are naturally willing to take back these defunct old devices.
Please contact your specialist in these cases.
If your device contains a rechargeable battery, you are required by the Battery Ordinance to
return the used battery to the dealer or the public return points provided for this purpose.
Naturally, Bizerba and its dealers will also take back the used batteries.
CAUTION
Risk of explosion if batteries are not replaced properly.
Please follow the manufacturer's instructions when disposing
of used batteries.

Safety instructions Operating instructions SC II
18 / 107 61429850113 en-US
3 Safety instructions
The safety instructions must be observed throughout the installation, operation, cleaning and
maintenance procedures.
3.1 System-related sources of hazards
For safety reasons, the machine should be turned off immediately if
it displays faults repeatedly, or damage is incurred of any type or if
there is suspicion of a risk of injury.
Always inform the nearest customer service point.
–Check before mains connection
– Before connecting the device, check
– mains data on identification plate
– mains data of the mains supply.
WARNING
–Wrong supply voltage!
– Do not connect device to the main supply if the mains data does
not correspond to the application specifications of the scale.
Mains data must be identical.
– Please contact the Bizerba customer service.
CAUTION
Switched-off scale is still energized
– Even when the scale is switched off, the scale electronics is en-
ergized.
– Pull out the power plug to de-energize the device.
– In case of the SC II 400, use the customer-provided mains
switch, e.g. emergency-stop switch.
WARNING
Opening the device!
Electric shock
– Opening the device must be carried out by trained and qualified
Bizerba personnel only.

Operating instructions SC II Safety instructions
61429850113 en-US 19 / 107
3.2 Requirements for operating personnel
The device must only be operated by personnel trained in the operation of this equipment.
The operating personnel must read and understand the safety instructions in these operating
instructions.
Please pay special attention to and memorize all safety and hazard information! Carry out
regular training!
Operators (purchasers) as well as supervisory and operating staff must carry out program-
ming and data protection on Bizerba systems and devices exclusively in accordance with the
Bizerba operating and programming instructions.
Only use equipment for its intended purpose.

Installation Operating instructions SC II
20 / 107 61429850113 en-US
4 Installation
4.1 Transport and storage
Always transport and store the device in its original packaging.
4.2 Start-up
Putting into operation, as well as instruction on the operation, cleaning, maintenance and ser-
vicing is carried out by the relevant Bizerba customer services office or the Bizerba trade
consultant.
4.2.1 Switching device on
Switch device on and off [}40].
Requirement for this is:
-The device has been installed properly and connected to the mains power supply.
-The scale should not be loaded.
4.3 Decommissioning
If you wish to place the scale out of operation for a long period of time,
– switch off the scale.
– Unplug the mains cable and all cable connections.
– Clean the scale following the cleaning instructions.
4.4 Setting the display
The display is set to preferred values in the works.
Depending on the lighting conditions at the place of installation, these preferred values can
be changed.
+ Switch on display controls.
Close display controls.
Menu:
database config. []
Brightness of operator dis-
play
[7]
Contrast of operator dis-
play
[40]
Contrast of customer dis-
play
[40]
database config.
When the function is on, brightness and contrast are set in the menus to the standard values,
7 and 40.
Brightness of operator display