
12
Warranty
Terms & Policy
Etekcity warrants all products to be of the highest quality in material,
craftsmanship, and service. effective starting from the date of
purchase.
Etekcity will replace any product found to be defective due to
manufacturer flaws based on eligibility; refunds are available within the
first 30 days of purchase. This warranty extends only to personal use
and does not extend to any product that has been used for commercial,
rental, or any other use in which the product is not intended for. There
are no warranties other than the warranties expressly set forth with
each product.
This warranty is non-transferrable. Etekcity is not responsible in any
way for any damages, losses or inconveniences caused by equipment
failure or by user negligence, abuse, or use noncompliant with the
user manual or any additional safety, use, or warnings included in the
product packaging and manual.
This warranty does not apply to the following:
• Damage due to abuse, accident, alteration, misuse, tampering
or vandalism.
• Improper or inadequate maintenance.
• Damage in return transit.
• Unsupervised use by children under 18 years of age.
Etekcity and its subsidiaries assume no liability for damage caused
by the use of the product other than for its intended use or as
instructed in the user manual. Some states do not allow this exclusion
or limitation of incidental or consequential losses so the foregoing
disclaimer may not apply to you. This warranty gives you specific
legal rights and you may also have other rights which may vary from
state to state.
ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Additional 1-Year Warranty
You can extend your one-year warranty by an additional year. Log
onto www.etekcity.com/warranty and enter your order number (i.e.
Amazon or Houzz) to register your new product for the extended
warranty.
If you are unable to provide the order number for your product, or if
your product has been gifted to you, please type a short note in the
order number field along with the date you received your product (i.e.
“Gift received on dd/mm/yy”).
Defective Products & Returns
Should your product prove defective within the specified warranty
period, please contact Customer Support via support@etekcity.
com with your order number. Once our customer service team has
approved your request, please return the unit with a copy of the
invoice or your order number.
Product Name EK6015 Digital Kitchen Scale
Default Warranty Period 1 year
For your own reference, we strongly recommend that you record
your Rrder Number and date of purchase.
Order Number:
Date of Purchase: