Black Box SAC510NA User manual

BL A C K B OX®
Featuring enhanced biometric security with two-
factor authentication, providing the perfect blend
of security and simplicity.
Intelli-Pass™ Quick-Start Guide
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax [phone]
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: [e-mail]
Customer
Support
Information
August 2009
SAC510NA
SAC510SA
SAC500MSA

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Intelli-Pass Quick Start Guide
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks, and Intelli-Pass is a trademark, of BB Technologies, Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
We‘re here to help! If you have any questions about your application
or our products, contact Black Box Tech Support at 724-746-5500
or go to blackbox.com and click on “Talk to Black Box.”
You’ll be live with one of our technical experts in less than 20 seconds.

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FCC Statement
Federal Communications Commission and Industry Canada Radio Frequency Interference
Statements
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict
accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to
comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules,
which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to oper-
ate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de
la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

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Intelli-Pass Quick Start Guide
Instrucciones de Seguridad
(Normas Oficiales Mexicanas Electrical Safety Statement)
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca
de una alberca, etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.
Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico
sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes
que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros
aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como
se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados
sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

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Table of Contents
Chapter Page
1. Specifications ........................................................................................................................................................................ 6
2. Overview ........................................................................................................................................................................ 7
2.1 Introduction .................................................................................................................................................................... 7
2.2 What’s Included .............................................................................................................................................................. 7
2.3 Head Unit Front Section.................................................................................................................................................. 8
2.4 Head Unit Back Section .................................................................................................................................................. 8
2.5 Control Unit .................................................................................................................................................................... 9
3. Installing the Intelli-Pass .......................................................................................................................................................... 10
3.1 Installing the Head Unit................................................................................................................................................. 10
3.1.1 Front Section ........................................................................................................................................................ 10
3.1.2 Back Section......................................................................................................................................................... 10
3.2 Installing the Control Unit ............................................................................................................................................. 10
3.3 Connecting the Head Unit to the Control Unit ............................................................................................................. 11
3.4 Connecting the Power Source to the Control Unit........................................................................................................ 12
3.5 Connecting an Electric Strike to the Control Unit.......................................................................................................... 13
3.5.1 Fail-Safe Locks and Magnetic Locks (12V) ............................................................................................................ 13
3.5.2 Fail-Secure Locks (12V)......................................................................................................................................... 14
3.5.3 Fail-Safe Locks and Magnetic Locks (24V)............................................................................................................ 14
3.5.4 Fail-Secure Locks (24V)......................................................................................................................................... 15
3.6 Request to Exit (RTE) Switch ......................................................................................................................................... 15
3.7 Door Sensor .................................................................................................................................................................. 16
3.8 Fire Panel Integration..................................................................................................................................................... 18
3.9 Alarm Output................................................................................................................................................................ 19
3.10 Wiegand Output (26-bit Protocol) ................................................................................................................................ 21
3.11 Network Connection .................................................................................................................................................... 22
3.12 Powering On the Unit ................................................................................................................................................... 22
4. Software Setup ...................................................................................................................................................................... 23
4.1 Factory Default for Accessing Menus ............................................................................................................................ 23
4.2 Setting Up the System .................................................................................................................................................. 23
4.3 Initial Setup ................................................................................................................................................................... 23
4.4 Entering the Menu After Initial Setup............................................................................................................................ 26
5. Troubleshooting ...................................................................................................................................................................... 27
5.1 Problem/Solution .............................................................................................................................................................. 27
5.2 Calling Black Box .............................................................................................................................................................. 27
5.3 Shipping and Packaging.................................................................................................................................................... 27
Appendix A: Head Alignment Template...................................................................................................................................... 28
Appendix B: Software Flowcharts ............................................................................................................................................... 29

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Intelli-Pass Quick Start Guide
1. Specifications
Battery Backup Time: 8 hours
Encryption: Proprietary algorithm (head-unit to controller communications)
User Controls: 12-digit keypad, LCD menu
Power: Input: 100–240 VAC, 50–60 Hz;
Output: 18.5 VDC, 3.5 amps, 65 watts
Size: Control Unit: 10.5"H x 10.3"W x 4"D (26.7 x 26.2 x 10.2 cm);
Head Unit: 5.8"H x 7.5"W x 2.4"D (14.6 x 19.1 x 6 cm)

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Chapter 2: Overview
2. Overview
2.1 Introduction
The Intelli-Pass gives you a complete, secure door-access system. Use it to protect your doors from unauthorized access, notify you
when a door is propped open, and get out of the building fast in case of a fire. It works with magnetic locks and electric strike
locks to provide fail-safe or fail-secure door lock operation. A fail-safe lock requires power to keep it locked. A fail-secure lock
stays locked even without power, but requires power to open it from the outside.
The following Intelli-Pass models are available:
• SAC510NA (networked, requires management software)
• SAC510SA (standalone)
• SAC500MSA (management software)
The Intelli-Pass consists of two components: a head unit and a control unit. The head unit has two parts (a front section and a
back section), and mounts on a wall next to the door you want to control. You can place the control unit above a false ceiling, or
high up out of general reach, since you will not need to access it once you install the Intell-Pass system. This user’s manual
describes how to install the Intelli-Pass and how to set up user access to the door.
2.2 What’s Included
Your package should include the following items. If anything is missing or damaged, please contact Black Box Technical Support at
724-746-5500.
• Head unit (2 pieces)
• Control unit
• Installation template and screws
• Black Box®20' patch cord (for SAC510NA only)
• 18.5-VDC power supply
• U.S. power cord
• This quick start guide (printed)
• Installation/user’s/software manual/PC software on CD-ROM

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Intelli-Pass Quick Start Guide
2.3 Head Unit Front Section
Figure 2-1 shows the Intelli-Pass head unit’s front section.
2-line LCD display
Fingerprint
scanner area
Keypad
Figure 2-1. Head unit’s front section.
2.4 Head Unit Back Section
Figure 2-2 illustrates the Intelli-Pass head unit’s back section.
Mounting
holes
Cable
passageway
Figure 2-2. Head unit’s back section.
Fingerprint
scanner area
Keypad

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Chapter 2: Overview
2.5 Control Unit
Figure 2-3 illustrates the control unit.
Figure 2-3. Control unit.

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Intelli-Pass Quick Start Guide
3. Installing the Intelli-Pass
3.1 Installing the Head Unit
3.1.1 Front Section
Locate a surface adjacent to the opening side of the door, making sure that a person can stand directly in front of the unit with-
out obstruction. Position the unit (where possible) on the wall so that the user’s forearm is at an angle approximately 90 degrees
to the wall during operation.
NOTE: Install the Intelli-Pass at a height that conforms to ADA requirements and local codes.
NOTE: Make sure there is enough clearance to allow the door to open without banging the head unit.
Before attaching the back section of the head unit, double check that the cable passageway through the wall is clear from
obstruction (for example, pipes, cables, etc.).
3.1.2 Back Section
1. Use the template provided in Appendix A to position the back section on the wall. Use a spirit level to ensure that the plate is
level.
2. Mark the four screw holes and cable passageway (bottom right) with a pencil on the wall.
3. Drill and plug (where necessary) the wall where you will install four mounting screws.
4. Drill through the wall where you have marked the cable passageway. Leave enough room so that the cable can pass directly
into the rear of the unit.
5. Mount the back plate of the head unit to the wall using screws appropriate for the surface being fastened to (screws not
included).
3.2 Installing the Control Unit
Place the control unit above false ceilings or high up out of reach, or locate it centrally in a communications closet.
NOTE: You will not need to access the control unit during normal operation, but you will need to access it for annual battery
checks and/or replacement.
1. Remove the 12-V battery before installing the unit.
2. Locate a suitable flat surface on the inside of the protected door.
3. Make sure the unit is level, then mark the four screw holes with a pencil on the wall.
4. Drill the four holes and insert appropriate screws and anchors (where necessary); use mounting hardware appropriate to the
wall surface (wood, metal, drywall, concrete, etc.).
5. Mount the control unit to the wall screws installed in step 4. Tighten the screws to hold the box in place.

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Chapter 3: Installing the Intelli-Pass
3.3 Connecting the Head Unit to the Control Unit
1. Once the back plate of the head unit and the control unit are securely mounted, run a 4-pair (8-conductor) Belden 9504 cable
(available from Black Box) or equivalent cable between the control unit and head unit.
2. The cable will exit the control unit via one of the push-out holes located on the bottom of the unit, running neatly along the
wall and into the hole drilled through the rear of the head unit. Leave approximately 12" (300 mm) of spare cable at each end
so that you can strip the wires and connect them to the terminal blocks.
3. The cable should be wired as shown in Figure 3-1. The actual colors are not important, but make sure you connect each pair of
wires as shown in the diagram.
4. Wire the head unit as shown in Figure 3-1.
5. To simplify the wiring, you can remove the 2-part connectors from the boards.
6. Strip approximately 1⁄4" (6 mm) of sheath from each cable, braid the end, and insert into terminal blocks, checking that all wires
are securely fastened.
7. Repeat Steps 4–6 at the control unit.
Figure 3-1. Connecting the control unit to the head unit.

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Intelli-Pass Quick Start Guide
3.4 Connecting the Power Source to the Control Unit
Make sure that you have a power outlet near the control unit which will ONLY be used to supply power to the control unit.
CAUTION: Use ONLY the power supply you received from Black Box to power the control unit (or an exact equivalent).
1. Strip approximately 1⁄4” (6 mm) of plastic sheath from each cable to the power supply and connect to the appropriate terminal
blocks, checking that all wires are securely fastened.
2. If you previously removed the battery (as recommended), reinstall it and fasten securely.
3. Reconnect the battery as shown in Figure 3-2.
Figure 3-2. Connecting the power source to the control unit.

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3.5 Connecting an Electric Strike to the Control Unit
1. Fit an appropriate lock to the door.
NOTE: The type of lock used determines how you wire the control unit.
Figure 3-3. Linking an electric strike to the control unit.
3.5.1 Fail-Safe Locks and Magnetic Locks (12V)
A fail-safe or magnetic lock has a permanent 12V supply to keep the lock closed.
1. Connect the Ground Lead of the lock to a terminal labeled GND.
2. Connect the Live Lead of the lock to the terminal labeled SOL.
3. Connect a link between Link and NC and a link between COM and 12V.
Figure 3-4. Fail-safe or magnetic locks (12V) door controls.
Chapter 3: Installing the Intelli-Pass

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Intelli-Pass Quick Start Guide
3.5.2 Fail-Secure Locks (12V)
A fail-secure lock requires a 12V supply to open the lock.
1. Connect the Ground Lead of the lock to the terminal labeled GND.
2. Connect the Live Lead of the lock to the terminal labeled SOL.
3. Connect a link between Link and NO and a link between COM and 12V.
Figure 3-5. Fail-secure lock (12V) door controls.
3.5.3 Fail-Safe Locks and Magnetic Locks (24V)
A fail-safe or magnetic lock has a permanent 24V supply to keep the lock closed. The Intelli-Pass controller does not supply a 24V
output. To use a 24V lock, you will need a separate power supply. Wire a 24V fail-safe lock as shown in Figure 3-6.
Figure 3-6. Fail-safe and magnetic locks (24V) door controls.

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Chapter 3: Installing the Intelli-Pass
3.5.4 Fail-Secure Locks (24V)
A fail-secure lock requires a 24V supply to open the lock. The Intelli-Pass controller does not supply a 24V output. To use a 24V
lock, you will need a separate power supply. Wire a 24V fail-secure lock as shown in Figure 3-7.
Figure 3-7. Fail-secure locks (24V) door controls.
3.6 Request to Exit (RTE) Switch
The control unit has a built-in delay for the RTE switch. Connect a push-switch as shown in Figure 3-8. The exit delay is set
through the PC software on a networked unit or through the menus on the head unit for a standalone.
v
Figure 3-8. Request to exit (RTE) switch.

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Intelli-Pass Quick Start Guide
3.7 Door Sensor
The Intelli-Pass uses the door sensor contacts for the forced door and propped door features. Connect the door sensor as shown
in Figure 3-9.
Figure 3-9. Door sensor.
The door sensor circuit provides a feature to work with a special type of door sensor that is tamper-proof. This prevents an
internal security breach, where someone with authorized access to an area could potentially short-out the contacts on the door
sensor. If you’re using it with the anti-tamper door sensors, set the SW SEL (JMP1) jumper as follows.
Figure 3-10. Tamper-proof door sensor.

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Chapter 3: Installing the Intelli-Pass
Figure 3-11. Jumper settings when used with a normal door sensor.
\
Figure 3-12. Jumper settings when used with an anti-tamper door sensor.
If you aren’t using the door sensor, keep the link in place as shown in Figure 3-13.
Figure 3-13. Door sensor not used.

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Intelli-Pass Quick Start Guide
3.8. Fire Panel Integration
To automatically unlock doors in case of a fire, you can connect units to a fire panel.
1. Once you unlock a door via the fire override inputs, press the reset button on the control unit (see Figure 3-14) to reset the unit
manually. Doors will remain unlocked until you reset the unit.
2. Figure 3-14 shows how to connect a control unit to a fire panel. Connect the unit to either a normally open or normally closed
set of contacts as shown in Figures 3-14 and 3-15.
Figure 3-14. Connect the control unit to the fire panel.
3. Only remove the link between 0V and NC if the system is wired as follows.
Figure 3-15. Fire panel free panel output wiring.

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Chapter 3: Installing the Intelli-Pass
Figure 3-16 shows the location of the Reset switch. If you are not using the fire panel integration, keep the link in place as shown
in Figure 3-17.
Figure 3-16. Reset switch.
Figure 3-17. Fire panel not used.
3.9 Alarm Output
Certain conditions that occur on the unit will cause the Alarm Relay to operate. The Alarm Relay can be used to connect the
control unit to a third-party system. When one of the following conditions happens, the Intelli-Pass alerts the third-party system.
The following will send an alarm alert:
• Tampering detected on the head unit
• A forced door
• A door being propped open
• The duress feature is activated
The alarm relay is connected as shown in Figures 3-18 and 3-19.

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Intelli-Pass Quick Start Guide
Figure 3-18. Alarm input relay connected.
Figure 3-19. Alarm panel relay not connected.