Black Box VOE102 User manual

CUSTOMER
SUPPORT
INFORMATION
Order toll-free in the U.S. 24 hours, 7A.M. Monday to midnight Friday: 877-877-BBOX
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax [phone]
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: [email protected]
ISDN VoIP Gateway
Important
This is a Class A device and is intended for use in a light industrial environment. It is not intended nor
approved for use in an industrial or residential environment.
Caution
This device is not intended nor approved for connection to the public ISDN telecommunication network.
JUNE 2007
VOE102

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TRADEMARKS USED IN THIS MANUAL
All applied-for and registered trademarks are the property of their respective owners.
• The VOE102 contains no user serviceable parts. The
equipment shall be returned to Black Box for repairs,
or repaired by qualified service personnel.
• Mains Voltage: Do not open the case the power cord
is attached. The external power adaptor shall be a
listed limited power source that incorporates a dis-
connect device and shall be positioned within easy
reach of the operator. The mains outlet shall be
within 10 feet (3 meters) of the device, shall be eas-
ily accessible, and protected by a circuit breaker.
• The VOE102 is not shipped with power cables. For AC
powered units, ensure that the power cable used
meets all applicable standards for the country in
which it is to be installed, and that it is connected to
a wall outlet which has earth ground.
• Hazardous network voltages are present in WAN
ports regardless of whether power to the VOE102 is
ON or OFF. To avoid electric shock, use caution when
near WAN ports. when detaching the cables, detach
the end away from the VOE102 first.
• Do not work on the system or connect or disconnect
cables during periods of lightning activity.
In accordance with the requirements of council directive 2002/96/EC on Waste of
Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate
this product from other waste and scrap and deliver to the WEEE collection system in
your country for recycling.
WARNING

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1. Power up the VOE
1. Connect the VOE to a power source using the included power supply and
cable.
2. When the Power LED stops blinking and remains lit, the VOE is ready to
configure.
The terminal block header to which the wires are secured provides the disconnect for
the VOE. Take proper measures to ensure that it is not permanently fastened to the
receptacle mounted on the chassis.
CAUTION

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2. Connect the VOE to your local network
You must connect theVOE to an IP network that provides a DHCP server. Using
the included black Ethernet cable, connect the VOE RJ-45 Ethernet WAN port,
labeled ETH (see Figure 1), to an Ethernet hub or switch on the same network as
your PC. The Ethernet WAN interface is configured as a DHCP client.
Figure 1.
Connecting the VOE to the network via a hub or switch
Ethernet Hub
or Switch
PC
DHCP
Server
LAN ISDN 2 ISDN 1
VOE102
ETH
port

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3. Connect the VOE to an ISDN phone
1. Using a straight-though cable, terminated with RJ-45 connectors, connect
the BRI port of your VOE to the S/T port of your ISDN phone, as shown
below:
Figure 2. Connecting to an ISDN phone
Note: Other pins are not used.
ISDN
Phone
RJ-45, male RJ-45, male
3
4
5
6
3
4
5
6

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4. Start the VOE Discovery Tool
1. Insert the CD included with your VOE into the CD drive on your PC.
2. Copy the file named VOEDiscovery.exe from the CD to your PC.
3. At your PC, double-click the VOEDiscovery.exe file name to activate the
tool. TheVOE Discovery Tool window will display the IP Address, MAC
Address, Device Type (model number) and Build (software release) of your
VOE.
If your VOE does not appear:
•
Make sure the VOE and your PC are on the same routed subnet
•
Make sure any firewall programs on your PC are disabled

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5. Access the Web Browser (GUI) Interface
1. In the VOE Discovery Tool window, select the line that displays the IP
address of your VOE.
Figure 3. VOE Discovery Tool window
2. Right-click the selected line, and select Webbrowser . The Login window
will display.
Figure 4. Login window
3. Enter the username administrator . Do not enter a password. Instead simply
click OK.Your web browser will display the VOE home page.
Figure 5. VOE home page

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6. Configuring your VOE
Once you have logged in you can use the browser-based graphical user interface
(GUI) to configure and manage your VOE. The VOE home page displays three
Immediate Actions buttons that allow you to store the current configuration state,
reload the device, and restore to factory defaults. The home page also displays
certain basic system information.You can always return to the home page by
clicking Home in the navigation bar.
The GUI consists of the following main elements:
•
The “Navigation Bar” on the left edge presents you with a menu listing giving
access to the various configuration and status pages of the VOE.
•
At the top of the page you see the “Current System Path” which displays the
location and element currently presented in the main area.
•
The rest of the page displays the configuration and status information for the
different features of
the VOE.
7. Additional Information
Refer to the VOE102 Getting Started Guide located on the CD-ROM shipped
with yourVOE device and available online at www.blackbox.com/manuals. For
detailed information about:
• Installing, configuring, operating, and troubleshooting.
•
Warranty, trademark & compliance
The CD-ROM also includes many freeware and shareware tools, including TFTP
servers, and Telnet clients.
Whenever you modify the configuration your VOE, immediately applies your
changes.Howver, your new settings ARE NOT PERMANENTLY SAVED (in non-volatile
memory [RAM]). To survive power failure or manual reload you must store your new
settings in non-volatile memory. To save your changes: return to the home page and
press the Save Current Configuration button.
IMPORTANT

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A. Appendix—Factory default IP addresses
Factory default IP addresses and netmask configuration.
IP Address Network mask
WAN interface Ethernet 0
(0/0)
DHCP Client n/a
LAN interface Ethernet 1
(0/1)
192.168.1.1 255.255.255.0
DHCP server address
range (LAN)
192.168.1.10-
192.168.1.99 255.255.255.0

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B. Compliance Information
B.1 Compliance
EMC:
•
FCC Part 15, ClassA
•
EN55022, Class A
•
EN55024
Safety:
•
IEC 60950-1
•
EN60950-1
B.2 Radio and TV Interference
The VOE router generates and uses radio frequency energy, and if not installed
and used properly—that is, in strict accordance with the manufacturer’s instruc-
tions—may cause interference to radio and television reception. The VOE router
have been tested and found to comply with the limits for a Class B computing
device in accordance with specifications in Subpart B of Part 15 of FCC rules,
which are designed to provide reasonable protection from such interference in a
commercial installation. However, there is no guarantee that interference will not
occur in a particular installation. If the VOE router does cause interference to
radio or television reception, which can be determined by disconnecting the unit,
the user is encouraged to try to correct the interference by one or more of the fol-
lowing measures: moving the computing equipment away from the receiver, re-
orienting the receiving antenna and/or plugging the receiving equipment into a
different AC outlet (such that the computing equipment and receiver are on dif-
ferent branches).