Black Box IT Pro LNA1000A User manual

Black Box® IT Pro™
Powered by Nitix™
OCTOBER 2004
LNA1000A
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax [phone]
Mailing Address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: [email protected]
CUSTOMER
SUPPORT
INFORMATION

This device complies with IEC60950 (1999) 3rd Edition, CSA C22.2 No. 60950-
00/UL 60950 (2000) 3rd Edition.
The Black Box® IT Pro™ meets Class B requirements.
FEDERAL COMMUNICATIONS COMMISSION and CANADIAN
DEPARTMENT OF COMMUNICATIONS RADIO FREQUENCY
INTERFERENCE STATEMENT
Class B Digital Device. This equipment has been tested and found to comply
with the limits for a Class B computing device pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. However, there is no guarantee
that interference will not occur in a particular installation. This equipment
generates, uses, and can radiate radio frequency energy, and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. If this equipment does cause harmful interference to radio or
telephone reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult an experienced radio/TV technician for help.
Caution:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
To meet FCC requirements, shielded cables and power cords are required to
connect this device to a personal computer or other Class B certified device.
This digital apparatus does not exceed the Class B limits for radio noise emission
from digital apparatus set out in the Radio Interference Regulation of the
Canadian Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe B prescrites dans le
Règlement sur le brouillage radioélectrique publié par le ministère des
Communications du Canada.

Operating Conditions
Black Box® IT Pro™:
• 100V – 240VAC / 1.5A
• 50Hz - 60Hz
• 0 to 35 degrees Celsius (41° to 95° F)
• 10% – 80% Relative Humidity
Changes or modifications not expressly approved by Black Box could void the
user's authority to operate the equipment.
Publication Date:October 2004
Technical Support
If you need technical support, please contact Black Box.

Technical Support 2
Chapter 1 Quick Start 3
Step 1: Connecting your Black Box® IT Pro™ 3
Step 2: Configuring your system 4
Step 3: Manually Setting the IP Address 5
Step 4: Configuring your desktop 6
Step 5: Connecting to WebConfig 7
Step 6: Configuring your Internet connection 9
Chapter 2 First-time Nitix Setup - Black Box®
IT Pro™ 11
Black Box® IT Pro™ Components 11
Meet Your Black Box® IT Pro™ 12
Connecting the Power 13
Ethernet Connections 14
Connecting Ethernet Port 0 15
Connecting LAN 2 and LAN 3 16
Connecting an External Dial-up Modem 16
Configuring Your System 17
Manually Setting the IP Address 18
Chapter 3 Connecting to WebConfig 19
What is WebConfig? 19
Secure WebConfig 19
Configuring TCP/IP 20
Creating an Administrator Account 31
Software Activation Keys 33
System Status Screen 34
Notices Box 40

Chapter 4 Configuring Nitix 43
Proceeding with Configuration 43
Configuring General Network Settings 43
Configuring Advanced Network Settings 45
Network Devices 46
Network Routes 48
Network Configuration Scenarios 50
Configuring your Internet Connection 53
Chapter 5 Client Access Licenses 57
Client Access Licensing Requirements 57
License Information 57
Chapter 6 DoubleVision 59
What is DoubleVision? 59
Modem Connections 60
Chapter 7 User & Team Management 61
Service Integration 61
User Accounts 63
Modifying User Email Settings 70
Team Accounts 72
Password Policy 76
Chapter 8 File Services 81
File Sharing Services 81
Configuring File Services 82
Access Control Lists 84

Chapter 9 Disk Quotas 91
Setting Default Disk Quota Values 91
Setting Individual User Disk Quotas 92
Quota Limit 93
Chapter 10 NT Domain Services 95
What is a Windows NT Domain Member? 95
Configuring the Domain Member 95
What is a Domain Controller? 97
Configuring the Domain Controller 97
Joining Windows Systems to a Domain 99
File Mounting/Drive Mapping 105
Logon Scripts 106
Automated Drive Mapping 107
Workstation Administrative Rights 107
Chapter 11 Print Services 109
Nitix Print Services 109
Configuring Print Services 109
Configuring your Workstation 110
Chapter 12 Email Services 113
Components of the Email System 113
Configuring Email Service 115
Clearing the Email Queue 118
Configuring Email Aliases 118
Configuring DNS Records 122
Configuring Email Clients 123
Advanced Email Settings 125

LDAP Server 126
Chapter 13 WebMail 129
WebMail Server 129
Enabling WebMail Server 129
Accessing WebMail 131
Configuring WebMail 135
Composing an Email Message 136
Opening a Received Message 137
Replying to a Message 138
Search Function 138
Address Book 140
Calendar 141
Tasks 143
Notes 145
Mail Filters 145
Chapter 14 Web Services 149
Web Server 149
Master Web Server 149
Virtual Web Servers 153
Hosting Multiple Web Sites 155
Secure Web Services 156
SSL Certificate 156
Web Caching 161
Chapter 15 Web Filtering 163
Positive Web Filtering 163
Enabling the Web Filter 163
Providing Full Internet Access 164

Adding Permitted Websites 165
Accepting Access Requests 165
Denying Access Requests 166
Entering Access Requests 167
Chapter 16 FTP Services 169
FTP Server 169
Anonymous FTP Server 169
Enabling the FTP Server 170
Enabling FTP Access 171
User vs. Team FTP Access 171
Chapter 17 Software Update 173
Software Updates 173
Upgrading Nitix 173
Chapter 18 TunnelVision 177
Private Networks 177
Virtual Private Networks 177
VPN Network Topologies 178
How TunnelVision Works 181
Creating a VPN (server-to-server) 182
Configuring a TunnelVision Master Server 183
Configuring a TunnelVision Client 184
TunnelVision Status 186
The Idle Time-out 186
Chapter 19 IPsec 187
IPsec: An alternative to TunnelVision 187

Known Configurations 187
Adding an IPsec route 187
Adding an Anonymous Incoming Connection
IPsec route 189
Editing an IPsec route 190
Setting up Third Party IPsec Clients 192
Chapter 20 Remote Access Services 193
What is RAS? 193
PPTP - Client-to-Server VPN Service 194
Dial-in Service 199
Terminating a Connection from WebConfig 203
Chapter 21 Firewall Services 205
ICSA Firewall Security Compliance 205
Traffic Denied Inbound 205
Traffic Permitted Inbound 206
Traffic Permitted Outbound 206
Firewall Log 207
Chapter 22 Domain Name Services 209
What is DNS? 209
DNS Services 209
Configuring Public DNS 210
How the DNS System Works 211
Dynamic DNS 212
Manually Creating DNS Entries 212

Chapter 23 Workstation Viewer 217
What is the Workstation Viewer? 217
Accessing the Workstation Viewer 217
Virtual Network Computing (VNC) 218
Configuring VNC 218
Chapter 24 FastForward 221
What is FastForward? 221
Introduction to TCP/IP 221
Proxy Servers 223
Configuring FastForward 225
Forwarding Scenarios 227
Multiple Static IP Addresses 228
Common Port Numbers 228
Troubleshooting FastForward 229
Chapter 25 MySQL Server 231
What is the MySQL Server? 231
What is phpMyAdmin? 231
Managing Databases in phpMyAdmin 232
Deleting Database Tables 236
Setting up Windows for MySQL Access 236
What is a Dynamic Web Site? 240
Chapter 26 Hardware Components
Reporting 241
Hardware Components Reporting 241