Black Box iCOMPEL ICC LG WEBOS 3 User manual

24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM
SETUP GUIDE
iCOMPEL®
ICC LG
WEBOS 3
ICC
Last Install: 03:07 PM 08/30/2019
Get Screen Shot
PLI
Player Info Actions Actions History Alarms
Get Support Snap Shot
Display On Screen
Diagnostics
Last Rebooted: 03:21
PM 08/30/2019
Last Updated: 03:14
PM 08/30/2019
Preview Channel
Reboot Player
Update Player Software
Update Firmware
Reinstall Player
Last Install: 03:07 PM 08/30/2019
Default configuration
iCOMPEL
™
X

2
TABLE OF CONTENTS
NEED HELP?
LE AVE THE TECH TO US
LIVE 24/7
TECHNICAL
SUPPORT
1.8 7 7.87 7. 2269
1. 8 7 7. 8 7 7. 2 2 6 9 BLACKBOX.COM
1. INSTALLATION .............................................................................................................................................................................. 3
1.1 Setup ..........................................................................................................................................................................................................3
1.2 Installing Configurations .........................................................................................................................................................................4
1.3 Creating Configurations...........................................................................................................................................................................5
1.4 Editing or Deleting Configurations..........................................................................................................................................................6
2. SUPPORTED FORMATS ................................................................................................................................................................ 8
2.1 Audio..........................................................................................................................................................................................................8
2.2 Image ........................................................................................................................................................................................................8
2.3 Flash..........................................................................................................................................................................................................8
2.4 Video .........................................................................................................................................................................................................9
3. KNOWN LIMITATIONS ................................................................................................................................................................ 10
4. DISCLAIMER/TRADEMARKS ..................................................................................................................................................... 11
4.1 Disclaimer ...............................................................................................................................................................................................11
4.2 Trademarks Used in this Manual ..........................................................................................................................................................11

3
1. 8 7 7. 8 7 7. 2 2 6 9 BLACKBOX.COM
NEED HELP?
LE AVE THE TECH TO US
LIVE 24/7
TECHNICAL
SUPPORT
1.8 7 7.87 7. 2269
CHAPTE R 1: INSTALLATION
Plug in the screen and power on.
You can also plug a keyboard into the screen to help with setup.
1.1 S E T U P
1. Using the remote, select your Language, Continent, Country and, if applicable, Time Zone.
2. Press OK.
3. Set the Rotation to the appropriate orientation you wish to display.
4. Select a Network setting, either Wired if you are using an Ethernet cable or Wi-Fi. If the latter, enter the relevant network
password.
5. For the On/Off Timer, Black Box recommends that you set this to Always On as otherwise players may unexpectedly turn off
despite instructions from the managing ICC.
6. You will now be taken to a screen with no signal. Hold the Settings button on the remote until a gray box appears in the top right
of the screen.
7. Enter 8080 and press OK on the remote.
8. A server menu will now appear. Change Application Launch Mode to Remote and Fully Qualified Domain Name to On.
9. Now enter your ICC URL into the URL text box using the following format:
https://ICC*****.domain.com/soc
or
http://<IPaddress>/soc
NOTE: Ensure that you append ‘/soc’ to the end of the URL.
10. Now press the Back button in the top right of that menu and reboot the player.
11. The player will now connect to the ICC and install the Install Code page. This may take a few minutes and the player may reboot.
NOTE: This can alternatively be done remotely. See installing configurations.

41. 8 7 7. 8 7 7. 2 2 6 9 BLACKBOX.COM
NEED HELP?
LE AVE THE TECH TO US
LIVE 24/7
TECHNICAL
SUPPORT
1.8 7 7.87 7. 2269
CHAPTE R 1: INSTALLATION
1.2 INSTALLING CONFIGURATIONS
1. On your ICC, click the Manage Players icon or navigate to Home > Manage Players.
2. Select the player from the list.
3. Click the Actions tab.
FIGURE 1-1. ACTIONS TAB
4. Click on the plug icon.
5. Select the preferred configuration from the drop-down menu.
NOTE: During initial setup, when an SoC player displays the install code page, you can use the reinstall feature on the ICC to install
the player. This allows for a remote install rather than typing an install code into each player.
6. Click the tick button and the new configuration will install.

5
1. 8 7 7. 8 7 7. 2 2 6 9 BLACKBOX.COM
NEED HELP?
LE AVE THE TECH TO US
LIVE 24/7
TECHNICAL
SUPPORT
1.8 7 7.87 7. 2269
CHAPTE R 1: INSTALLATION
1.3 CREATING CONFIGURATIONS
1. Click the Manage Players icon in the top right-hand corner of the ICC. You can also reach this page by navigating to Home >
Manage Players.
2. Click the Settings icon on the left-hand side.
FIGURE 1-2. CONFIGURATION MENU
3. Click the Add Configuration button.
4. Type the name of the configuration and from the drop-down menus, select the appropriate channel, screen orientation and
license you want your configuration associated with. If you wish to restrict the channel download to specific times, click
Restricted Times and enter the appropriate values.
This feature allows you to add and edit configurations. Therefore, you can install screens with pre-set orientations and channels.

61. 8 7 7. 8 7 7. 2 2 6 9 BLACKBOX.COM
NEED HELP?
LE AVE THE TECH TO US
LIVE 24/7
TECHNICAL
SUPPORT
1.8 7 7.87 7. 2269
CHAPTE R 1: INSTALLATION
FIGURE 1-3. ADD CONFIGURATION SCREEN
1.4. EDITING OR DELETING CONFIGURATIONS
1. Click the Manage Players icon in the top right-hand corner of the ICC or navigate to Home > Manage Players.
2. Click the Settings icon on the left-hand side.
3. Select a configuration in the list. It will highlight blue and two icons will appear to the right.
4. To edit:
a. Click the Edit icon and a pop up will appear showing you the installation code.
b. You can rename the configuration, select a different channel, set channel download options, change the screen orientation or
associated license and other options.

7
1. 8 7 7. 8 7 7. 2 2 6 9 BLACKBOX.COM
NEED HELP?
LE AVE THE TECH TO US
LIVE 24/7
TECHNICAL
SUPPORT
1.8 7 7.87 7. 2269
CHAPTE R 1: INSTALLATION
FIGURE 1-4. EDIT CONFIGURATION SCREEN
5. To delete:
a. Click the Delete icon.
b. This will open a pop up asking if you are sure. Select Yes.

81. 8 7 7. 8 7 7. 2 2 6 9 BLACKBOX.COM
NEED HELP?
LE AVE THE TECH TO US
LIVE 24/7
TECHNICAL
SUPPORT
1.8 7 7.87 7. 2269
CHAPTER 2: SUPPORTED FORMATS
This section lists all the streaming protocols and media file formats supported on WebOS Signage 3.0.
2 .1 A U D I O
TABLE 2-1. SUPPORTED AUDIO FORMATS
FILE EXTENSION MEDIA CONTAINER CODE NOTES
.mp3 MP3 MPEG-1, MPEG-2, Layer 2, Layer 3 • Bit rate: 32 – 320 Kbps
• Sample frequency: 16 – 48 KHz
.wav WAV PCM —
.ogg OGG Vorbis —
.wma WMA WMA —
2.2 IMAGE
TABLE 2-2. SUPPORTED IMAGE FORMATS
IMAGE FILE EXTENSION FILE FORMAT
.jpeg, .jpg, .jpe JPEG
.png PNG
.bmp BMP
.wma WMA
2.3 FLASH
NOTE: On WebOS Signage, FLV and F4V files are playable only by using the <video> element.
TABLE 2-3. SUPPORTED FLASH FORMATS
FLASH PLAYER Version Flash Player v11.1
Action Script Actionscript v2.0, Actionscript v3.0
GRAPHIC Resolution 1920 x 1020 (FHD)
Runtime-Load Image Type PNG, JPEG
SOUND Format AAC, MP3
Sample Rate 16 kHz, 32 kHz, 44.1 kHz
FLASH VIDEO
HW Codec H.264 (with AAC audio only)
Recommended Video Resolution Up to FHD (1080p)
Recommended Audio Sample Rate 44.1 kHz
STREAMING PROTOCOL HTTP(s), RTMP/RTMP-e

9
1. 8 7 7. 8 7 7. 2 2 6 9 BLACKBOX.COM
NEED HELP?
LE AVE THE TECH TO US
LIVE 24/7
TECHNICAL
SUPPORT
1.8 7 7.87 7. 2269
CHAPTER 2: SUPPORTED FORMATS
2.4 VIDEO
NOTE: The maximum supported video resolution is Full High Definition (FHD 1920 x 1080).
TABLE 2-3. SUPPORTED FLASH FORMATS
FILE EXTENSION CODEC
.ast, .wmv Video VC-1 advanced profile (WVMA excluded), VC-1 simple and main profiles
Audio WMA Standard (WMA v1/WMA speech excluded), WMA 9 professional
.dlvx, .avi
Video DivX3.11, DivX4, DivX5, DivX6, XVID (except 3 warp-point GMC), H.264/AVC, Motion JPEG,
MPEG-4
Audio MPEG-1, Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, Dolby Digital Plus, LPCM, ADPCM,
DTS
.mp4, .m4v, .mov Video H.264/AVC, MPEG-4
Audio AAC, MPEG-1 Layer III (MP3)
.3gp, .3g2 Video H.264/AVC, MPEG
Audio AC, AMP-NB, AMR-WB
.mkv Video MPEG-2, MPEG-4, H.264/AVC, VP8
Audio Dolby Digital, PCM, DTS, MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Vorbis, AAC
.ts, .trp, .tp, .mts Video H.264/AVC, MPEG-2
Audio MPEG-1 Layer I, II, MPEG-1 Layer III
.mpg, .mpeg, .dat Video MPEG-1, MPEG-2
Audio MPEG01, Layer I, II, MPEG-1 Layer III (MP3)
.vob Video MPEG-1, MPEG-2
Audio Dolby Digital, MPEG-1, Layer I, II, DCE-LPCM
.webm Video VP8, VP9
Audio Vorbis, Opus

10 1. 8 7 7. 8 7 7. 2 2 6 9 BLACKBOX.COM
NEED HELP?
LE AVE THE TECH TO US
LIVE 24/7
TECHNICAL
SUPPORT
1.8 7 7.87 7. 2269
CHAPTE R 3: K NOWN LIMITATIONS
NTB level gapless playback: this is a known limitation with LG WebOS players. The gapless playback will not be to the same level as
the NTB and requires the configuration detailed in this document to be met. If the player cannot play one of the videos, then the player
will fall back to playing the videos non-gapless.
Movies/images: Use media of a similar size to the zone, because otherwise scaling may cause loss of quality.
GIFs: avoid using multiple animated GIFs as these can cause playback issues.
Video opacity: is not supported.
SoC players do not yet support the Show part of Movie option for the Movie Size property.
Letterbox mode is the only supported rendering mode for videos within gapless playback.
LG cannot play audio and video soundtracks at the same time. Users must set volume to 0 on other items as appropriate.
External storage: Kingston Datatraveler USBs are not recommended for use with external storage, because this may lead to
connectivity issues.