Black Box SS2P-SH-HDMI-U User manual

USER GUIDE
• SS2P-SH-HDMI-U 2 Port Secure Single-Head HDMI KVM Switch with Audio
• SS2P-SH-HDMI-UCAC 2 Port Secure Single-Head HDMI KVM Switch with Audio and CAC Support
• SS2P-DH-HDMI-U 2 Port Secure Dual-Head HDMI KVM Switch with Audio
• SS2P-DH-HDMI-UCAC 2 Port Secure Dual-Head HDMI KVM Switch with Audio and CAC Support
• SS4P-SH-HDMI-U 4 Port Secure Single-Head HDMI KVM Switch with Audio
• SS4P-SH-HDMI-UCAC 4 Port Secure Single-Head HDMI KVM Switch with Audio and CAC Support
• SS4P-DH-HDMI-U 4 Port Secure Dual-Head HDMI KVM Switch with Audio
• SS4P-DH-HDMI-UCAC 4 Port Secure Dual-Head HDMI KVM Switch with Audio and CAC Support
• SS4P-QH-HDMI-UCAC 4 Port Secure Quad-Head HDMI KVM Switch with Audio and CAC Support
CONSOLE
12VDC2.0A Audio
K/M
Audio
K/M
Audio
K/M
HDMI OUT
IN-4 IN-3
Audio
K/M
Audio
K/M
IN-2 IN-1
CAC CAC CAC CAC
CAC
HDMI HDMI HDMI HDMI
4 PORT HDMI W/ AUDIO AND CAC
SECURE KVM SWITCH
SS4P-SH-HDMI-UCAC
1 2 3 4
1
MODELS:
ADVANCED 2/4-PORT
HDMI SECURE
KVM SWITCH
USM-2S0-MM2 REV: 1.1A DATE: 07/03/2018

2
USER GUIDE
TABLE OF CONTENTS
TECHNICAL SPECIFICATIONS
WHAT’S IN THE BOX?
SECURITY FEATURES
SECURE KVM SWITCH FRONT AND REAR
INSTALLATION
CAC INSTALLATION: COMMON ACCESS CARD, SMART CARD READER
CAC PORT CONFIGURATION
AUDITING: Dumping the Event Log via User Menu Options
RESET: Restore Factory Default
LED’s BEHAVIOR
SYSTEM OPERATION
TROUBLESHOOTING
TECHNICAL SUPPORT
LIMITED WARRANTY STATEMENT
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4
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5
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USER GUIDE
3
TECHNICAL SPECIFICATIONS
VIDEO
Format HDMI
Host Interface
SS2P-SH-HDMI-U/SS2P-SH-HDMI-UCAC (2) HDMI 19-pin (female)
SS2P-DH-HDMI-U/SS2P-DH-HDMI-UCAC/
SS4P-SH-HDMI-U/SS4P-SH-HDMI-UCAC (4) HDMI 19-pin (female)
SS4P-DH-HDMI-U/SS4P-DH-HDMI-UCAC (8) HDMI 19-pin (female)
SS4P-QH-HDMI-UCAC (16) HDMI 19-pin (female)
User Console Interface
SS2P-SH-HDMI-U/SS2P-SH-HDMI-UCAC/
SS4P-SH-HDMI-U/SS4P-SH-HDMI-UCAC (1) HDMI 19-pin (female)
SS2P-DH-HDMI-U/SS2P-DH-HDMI-UCAC/
SS4P-DH-HDMI-U/SS4P-DH-HDMI-UCAC (2) HDMI 19-pin (female)
SS4P-QH-HDMI-UCAC (4) HDMI 19-pin (female)
Max Resolution 3840x2160 @ 60Hz
DDC 5 volts p-p (TTL)
Input Equalization Automatic
Input Cable Length Up to 20 ft.
Output Cable Length Up to 20 ft.
USB
Signal Type USB 1.1 and 1.0 Keyboard and Mouse only. USB 2.0 for CAC connection (Only in models with CAC)
Type B
SS2P-SH-HDMI-U/SS2P-DH-HDMI-U: (2) USB Type B
SS2P-SH-HDMI-UCAC/SS2P-DH-HDMI-UCAC/SS4P-SH-HDMI-U/SS4P-DH-HDMI-U: (4) USB Type B
SS4P-SH-HDMI-UCAC/SS4P-DH-HDMI-UCAC/SS4P-QH-HDMI-UCAC: (8) USB Type B
User Console Interface
(2) USB Type-A for keyboard and mouse connection only
(1) USB Type-A for CAC connection (only in models with CAC)
AUDIO
Input (2)/(4) Connector Stereo 3.5mm Female
Output (1) Connector Stereo 3.5mm Female
POWER
Power Requirements 12V DC, 3A (minimum) power adapter with center-pin positive polarity.
ENVIRONMENT
Operating Temp 32° to 104° F (0° to 40° C)
Storage Temp -4° to 140° F (-20° to 60° C)
Humidity 0-80% RH, non-condensing
CERTIFICATIONS
Security Accreditation Common Criteria Validated To NIAP, Protection Prole PSS Ver. 3.0
OTHER
Emulation Keyboard, Mouse and Video
Control Front Panel Buttons

4
USER GUIDE
1 2
2 PORT HDMI W/ AUDIO AND CAC
SECURE KVM SWITCH
CONSOLE
12VDC2.0A Audio
K/M
Audio
K/M K/M
Audio
IN-2 IN-1
SS2P-DH-HDMI-UCAC
HDMI OUT HDMI HDMI
HDMI OUT HDMI HDMI
CAC CAC
CAC
1 2
2 PORT HDMI W/ AUDIO AND CAC
SECURE KVM SWITCH
CONSOLE
12VDC2.0A Audio
K/M
Audio
K/M K/M
CAC CAC
Audio
IN-2 IN-1
SS2P-SH-HDMI-UCAC
HDMI OUT HDMI HDMI
CAC
WHAT’S IN THE BOX?
SECURITY FEATURES
ANTI-TAMPER SWITCHES
Each model is equipped with internal Anti-Tamper switches, which sense attempts to open the device enclosure. Once the
system identies such an attempt, all the front panel LED’s will flash rapidly and the unit will become useless by shutting off
connection with all attached PCs and peripherals disabling any functionality.
TAMPER-EVIDENT SEAL
The enclosure of the unit is protected with a tamper-evident seal to provide a visual evidence if the unit has been opened.
PROTECTED FIRMWARE
The controller of the unit has a special protection feature that prevents reprogramming or reading the rmware.
HIGH ISOLATION ON USB CHANNELS
Opto-isolators are used in the unit to keep USB data paths electrically isolated from each other, providing high isolation and
preventing data leakage between ports.
SECURE EDID EMULATION
The unit prevents unwanted and unsecure data to be transmitted through the DDC lines by means of secure
EDID learning and emulation.
Port Selection LEDs
Port Selection Push Buttons
Secure HDMI KVM Switch Unit 2/4-port Secure HDMI KVM Switch
BX-1203000 Desktop power supply 100-240V, 12VDC 3A
User Manual
CAC Backlight LEDs
Figure 4-1: SS2P-DH-HDMI-UCAC Front panel
Figure 4-2: SS2P-DH-HDMI-UCAC Rear panel

USER GUIDE
5
INSTALLATION
SYSTEM REQUIREMENTS
1. Secure KVM Switches are compatible with standard personal/portable computers, servers or thin-clients, running
operating systems such as Windows or Linux.
2. The peripheral devices that are supported by the Secure KVM Switches are listed in the following table:
*TOE - Models with CAC only Table 5-1
Console Port Authorized Devices
Keyboard
Wired keyboard and keypad without internal USB hub or composite device functions,
unless the connected device has at least one endpoint which is a keyboard or mouse HID
class, KVM/KM extender.
Audio out Analog amplied speakers, Analog headphones, Digital audio appliance.
Mouse / Pointing Device Any wired mouse or trackball without internal USB hub or composite device functions,
Touch-screen, Multi-touch or digitizer, KVM/KM extender.
User Authentication Device Smart-card reader, PIV/CAC reader, Token or Biometric reader*

6
USER GUIDE
INSTALLATION
Single-Head Units:
1. Ensure that power is turned off or disconnected from the unit and the computers.
2. Use an HDMI cable to connect the HDMI output port from each computer to the corresponding HDMI IN ports of the
unit.
3. Use a USB cable (Type-A to Type-B) to connect a USB port on each computer to the respective USB ports of the unit.
4. Optionally connect a stereo audio cable (3.5mm to 3.5mm) to connect the audio output of the computers to the
AUDIO IN ports of the unit.
5. Connect a monitor to the HDMI OUT console port of the unit using an HDMI cable.
6. Connect a USB keyboard and mouse in the two USB console ports.
7. Optionally connect stereo speakers to the AUDIO OUT port of the unit.
8. Optionally connect CAC (COMMON ACCESS CARD, SMART CARD READER) to the CAC port in the user console
interface. For models with CAC.
9. Finally, power on the Secure KVM Switch by connecting a 12VDC power supply to the power connector, and then
turn on all the computers.
Note: The computer connected to port 1 will always be selected by default after power up.
Note: You can connect up to 2 computers to the 2 port Secure KVM Switch and
up to 4 computers to the 4 port Secure KVM Switch.
HDMI IN
AUDIO OUT
HDMI OUT
USB IN
USB OUT
CAC IN
CAC OUT
AUDIO IN
SS4P-SH-HDMI-UCAC
4 PORT HDMI W/ AUDIO AND CAC
SECURE KVM SWITCH
SS4P-SH-HDMI-UCAC
1 2 3 4
Figure 6-1: SS4P-SH-HDMI-UCAC
IMPORTANT WARNINGS - FOR SECURITY REASONS:
• This product does not support wireless devices. Do not attempt to use a wireless keyboard or a wireless mouse with
this product.
• This product does not support keyboards with integrated USB hubs or USB ports. Only use standard (HID) USB
keyboards with this device.
• This product does not support microphone audio input or line input. Do not connect any mi-crophones or headsets
with microphones to this device.
• Connection of authentication devices (CAC) with external power sources is prohibited.
www.blackbox.com
SS4P-SH-DP-UCAC

USER GUIDE
7
INSTALLATION (Continued)
Multi-Head Units:
1. Ensure that power is turned off or disconnected from the unit and the computers.
2. Use HDMI cables to connect the HDMI output ports of each computer to the corresponding HDMI IN ports of the
unit. For example, if using SS4P-QH-HDMI-UCAC, the four HDMI ports of one computer must all be connected to one
channel.
The HDMI IN connectors that belong to the same channel are arranged vertically.
3. Use a USB cable (Type-A to Type-B) to connect a USB port on each computer to the respective USB ports of the unit.
4. Optionally connect a stereo audio cable (3.5mm on both ends) to connect the audio output of the computer to the
AUDIO IN ports of the unit.
5. Connect the monitors to the HDMI OUT console ports of the unit using HDMI cables.
The HDMI IN ports on one row will be switched to the HDMI OUT of the same row.
6. Connect a USB keyboard and mouse in the two USB console ports.
7. Optionally connect stereo speakers to the AUDIO OUT port of the unit.
8. Optionally connect CAC (smart card reader) to the CAC port in the user console interface.
9. Power on the Secure KVM Switch by connecting a 12VDC power supply to the power connector, and then turn on all
the computers.
Note: The computer connected to port 1 will always be selected by default after power up.
Figure 7-1: SS4P-QH-HDMI-UCAC
Figure 7-2: SS4P-QH-HDMI-UCAC
SDPN-4Q-P
PC Workstation
CONSOLE
HDMI OUT
IN-4 IN-3 IN-2 IN-1
HDMI OUT
HDMI OUT
HDMI OUT
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
CAC K/M
K/M
Audio
12VDC3.0A
Audio
CAC K/M
Audio
CAC K/M
Audio
CAC K/M
Audio
CAC
CONSOLE
HDMI OUT
IN-4 IN-3 IN-2 IN-1
HDMI OUT
HDMI OUT
HDMI OUT
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
HDMI
CAC K/M
K/M
Audio
12VDC3.0A
Audio
CAC K/M
Audio
CAC K/M
Audio
CAC K/M
Audio
CAC
SDPN-4Q-P

8
USER GUIDE
INSTALLATION (Continued)
SS4P-QH-HDMI-UCAC
USB IN
USB OUT
AUDIO IN
HDMI OUT
CAC IN
CAC OUT
HDMI IN
AUDIO OUT
4 PORT HDMI W/ AUDIOAND CAC
SECURE KVM SWITCH
SS4P-QH-HDMI-UCAC
1 2 3 4
Figure 8-1: SS4P-QH-HDMI-UCAC
Figure 8-2: SS4P-SH-HDMI-UCAC
SS2P-SH-HDMI-UCAC
USB IN
USB OUT
AUDIO IN
HDMI OUT
CAC IN
CAC OUT
HDMI IN
AUDIO OUT
1 2
2 PORT HDMI W/ AUDIO AND CAC
SECURE KVM SWITCH
SS2P-SH-HDMI-UCAC

USER GUIDE
9
INSTALLATION (Continued)
EDID Learn:
The Secure KVM Switch is designed to learn the connected monitor’s EDID upon power up. In the event of connecting a new monitor
to the Secure KVM Switch, a power recycle is required.
The Secure KVM Switch will indicate to the user the EDID learn process by flashing the front panel’s LEDs. Port one green and push
button blue LEDs will both begin to flash for about 10 seconds. When the LEDs stop flashing, the EDID learn process is done.
If the Secure KVM Switch has more than one video board (such as dual-head and quad-head models), then the unit will continue to
learn the EDIDs of the connected monitors and indicate the progress of the process by flashing the next port selection green and
push button blue LEDs respectively.
The monitor must be connected to the video output connector located in the console space at the back of the Secure KVM Switch
during the EDID learn process.
If the read EDID from the connected monitor is identical to the current stored EDID in the Secure KVM Switch then the EDID learn
function will be skipped.

10
USER GUIDE
SINGLE-HEAD MODE SECURE KM SWITCHING
In addition to traditional channel switching by buttons located on the front panel, Secure KM Switch also supports cursor
control of selected channels. This technology allows seamless switching between computers by moving the mouse
cursor from one display to another. Users can effortlessly switch computers for faster productivity.
1. KM functionality for KVM devices is only available once the device has been put into KM mode,
refer to admin tool guide for detail.
2. When the device is placed into KM mode, it will behave identically to the KM models of the product.
3. The major difference when the device is placed into KM mode is that cursor control of selected channels is available
as an additional method to switch the connected computer.
4. Figure 10-1 below shows how this functionality works.
5. For more information about how to congure this functionality, refer to the KM guide.
Figure 10-1
Cursor
Auto-switch
from 4 to 1
Auto-switch
from 1 to 2
Auto-switch
from 2 to 3
Auto-switch
from 3 to 4
Monitor 4
Monitor 3Monitor 2
Monitor 1
MULTI-HEAD MODE SECURE KM SWITCHING
When using computers with multiple displays, cursor control of selected channels allows switching between computers through
the use of simple mouse clicks and gestures. No device driver is required. Simply press the scroll wheel twice and then move the
mouse in the direction of the channel you desire to switch to.
+
Click the Mouse Wheel Twice
Move the mouse to the
direction of the target
computer screen
Figure 10-2
Note: This feature only works in Multi-Head display mode.