Blackbe;rry KEY one User manual

User Guide
BBB100-1
BBB100-2

Contents
Setup and basics ..............................................................................................................4
Your device at a glance .................................................................................................................................4
Insert the SIM card .......................................................................................................................................5
Insert a media card .......................................................................................................................................6
Turn your device on or off ..............................................................................................................................7
Move between home screens ........................................................................................................................7
Get around with navigation buttons ...............................................................................................................7
Touch screen gestures ..................................................................................................................................8
Apps, widgets, and shortcuts .......................................................................................................................11
Personalizing your device ...........................................................................................................................13
Phone and voice..............................................................................................................14
Phone icons ...............................................................................................................................................14
Find your own phone number ......................................................................................................................14
Change your ringtone ..................................................................................................................................14
Making calls ...............................................................................................................................................15
Receiving calls ...........................................................................................................................................16
Blocking calls .............................................................................................................................................17
Add a contact or number to your speed dial list ............................................................................................19
Call waiting and call forwarding ...................................................................................................................19
Start a conference call ................................................................................................................................20
LTE calling ..................................................................................................................................................21
Wi-Fi calling ................................................................................................................................................22
Voicemail ...................................................................................................................................................23
Applications and features.................................................................................................24
Download an app on Google Play™ ..............................................................................................................24
Organizing your home screen ......................................................................................................................24
Messenger .................................................................................................................................................26

About the Google™ app and Now on Tap ......................................................................................................27
Clock ..........................................................................................................................................................28
BlackBerry Device Search ..........................................................................................................................31
Location services and Google Maps .............................................................................................................33
Google Chrome™ and Downloads ................................................................................................................34
Printing ......................................................................................................................................................35
Settings..........................................................................................................................37
Change your device settings ........................................................................................................................37
Customize the quick settings menu .............................................................................................................37
Notifications ...............................................................................................................................................37
Storagespaceandmediacards.....................................................................................................................42
Connections ...............................................................................................................................................46
Battery and power ......................................................................................................................................63
Display .......................................................................................................................................................67
Convenience key ........................................................................................................................................69
Accounts ....................................................................................................................................................69
Accessibility ...............................................................................................................................................70
Users .........................................................................................................................................................72
Backup and reset .......................................................................................................................................74
Update your device software .......................................................................................................................77
Security...........................................................................................................................78
Locks, passwords, and protecting your data .................................................................................................78
Finding and protecting a lost device ............................................................................................................84
Security settings ........................................................................................................................................85
Legal notice.....................................................................................................................90

4
User guide Setup and basics
Setup and basics
Your device at a glance
USB Type-C
Fingerprint sensor
Convenience key
Volume up/down key
Notification LED
Recents key
Home key
Front camera
Power key
Back key

5
User guide Setup and basics
Insert the SIM card
Your device uses a nano SIM card. If you don't have a SIM card or don't have the right type of SIM card, contact your service
provider.
CAUTION: Do not use a larger SIM card that was cut to a smaller size. Your device might not recognize the SIM card, or the
SIM card might get stuck because it is thicker than a nano SIM card.
1. Release the tray by pushing the tip of the tool (provided in the box) into the hole on the right side of your device. If you
don't have the tool that came with your device, you can also use a paper clip.
2. Pull out the tray completely and set it on a flat surface.
3. Hold the SIM card so that the metal contacts are facing away from you. Align the notch on the SIM card with the notch
in the smaller section of the tray.
4. Put the SIM card in the tray.
5. Push the tray back into the slot.

6
User guide
Insert a media card
If you want more storage for pictures, videos, music, and documents, you can insert a media card (microSD card).
1. Release the tray by pushing the tip of the tool (provided in the box) into the hole on the right side of your device. If you
don't have the tool that came with your device, you can also use a paper clip.
2. Pull out the tray completely and set it on a flat surface.
3. Hold the media card so that the metal contacts are facing away from you. Align the notch on the media card with the
notch in the larger section of the tray.
4. Put the media card in the tray.
5. Push the tray back into the slot.
Setup and basics

7
User guide
Turn your device on or off
Press and hold the Power on/off key (on the left side of your device).
š To turn off your device, tap Power off.
š To turn your device off and then on again, tap Restart.
Turn off the screen
Press the Power on/off key (on the left side of your device).
To turn the screen back on, press the Power on/off key, or tap the screen twice.
Move between home screens
You can move between your home screens with a gesture on the screen.
On the screen, swipe left or right.
Get around with navigation buttons
No matter what you're doing on your device, navigation buttons appear at the bottom of your screen.
Do any of the following:
š To go back to the previous screen, tap .
š To go to your home screen, tap .
š To see your recently opened apps and screens, tap .
Setup and basics

8
User guide
Touch screen gestures
Take a moment to learn the common gestures that you can use on the touch screen.
Wake up your device
Tap the screen twice.
Select items
Do any of the following:
š To select an item, tap it. If the item can be opened, it opens.
š To select multiple items, such as photos that you want to share or email messages that you want to delete, touch and
hold one item. Tap more items. To clear an item, tap it again.
Setup and basics

9
User guide
Scroll or move between items
Slide your finger to scroll through a list or move between items, such as photos.
Check your notifications
You can check your latest notifications (for example, email messages and text messages) at any time.
Swipe down from the top of the screen. Tap a notification to open it or pull down to see more notifications.
Open Quick Settings
You can open Quick Settings to turn on or turn off common settings such as Wi-Fi and airplane mode. Swipe down from the
top of the screen once using two fingers, or twice using one finger.
Setup and basics

10
User guide
Use a slider
If a slider appears on your screen, you can progress through a file, such as a song or video, or adjust a setting, such as the
screen brightness.
Drag the slider handle to the right or left.
Zoom in to or zoom out from the screen
If you want to see something in more detail, such as a photo or part of a map, you can magnify the image. To zoom in, slide
two fingers apart.
To zoom out, slide two fingers together.
Tip: In some cases, you can tap twice to zoom in or zoom out.
Setup and basics