Blackbe;rry 9500 - Storm - GSM User manual

Safety and Product Information
BlackBerry Storm 9500 Smartphone

MAT-20067-001 Rev. 003| PRINTSPEC-021
SWDT43156-449716-1103083924-001 | RCC51UW

Contents
Safety and product information.........................................................................................................................3
Safety tips.......................................................................................................................................................................3
Safety information........................................................................................................................................................5
Compliance information.............................................................................................................................................16
Product information....................................................................................................................................................25
Legal notice..........................................................................................................................................................29

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Safety and product information
Safety tips
Tip Description
Read the compliance information and the guidelines for the safe use of your
BlackBerry® device found in this guide.
Use only approved accessories with your device.
Maintain the prescribed distance between your device and your body.
Do not rely on your device for emergency communications.
Your device contains small parts that might be a choking hazard.
Keep your device away from medical devices.
Do not put your device in contact with liquids.
Do not put your device in contact with magnets.
3

Tip Description
Your device might produce loud sounds.
Your device might produce bright and or flashing lights.
Do not use your device while driving.
Do not use your device while refueling.
Do not use or store your device in extreme temperatures.
Do not dispose of your device in a fire.
Do not disassemble your device.
Turn off your device in aircrafts.
Turn off your device in explosive environments.
4

Safety information
Please read these safety and operation instructions before using the BlackBerry® device or any
accessories provided with the device. Retain these instructions for future use.
In some countries there may be restrictions on using Bluetooth® enabled and wireless devices
with encryption software. Check with your local authorities.
Electrical safety
Charge the BlackBerry® device using only the USB cable ASY-18071-001, travel charger
ASY-18078-001, or ASY-18080-001, automotive charger ASY-04195-002, charging pod
ASY-14396-008, or other charging accessory provided or specifically approved by Research In
Motion for use with this BlackBerry device. Any approval from RIM under this document must
be in writing and must be from a person authorized to provide such approval. Use of any other
accessory might invalidate any warranty provided with the BlackBerry device and might be
dangerous.
Use the charging accessories provided with the BlackBerry device or any other RIM approved
charging accessories only from the type of power source indicated on the marking label. Before
using any power supply, verify that the mains voltage is in accordance with the voltage printed
on the power supply.
Do not overload power outlets, extension cords, or convenience receptacles as this might result
in a risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the
plug rather than the cord when you disconnect the charging accessory from the power outlet
or convenience receptacle.
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Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where the power cord connects to the BlackBerry device. Unplug
charging accessories during lightning storms or when unused for long periods of time.
Do not use charging accessories outside or in any area exposed to the elements.
For more information about inserting the lithium-ion battery and connecting the power supply,
see the documentation that came with the BlackBerry device.
Battery safety and disposal
The BlackBerry® device contains a removable lithium-ion battery. Do not dispose of either the
BlackBerry device or the lithium-ion battery in a fire. Dispose of the lithium-ion battery in
accordance with the laws and regulations in your area governing disposal of such cell types.
The lithium-ion battery might present a fire or chemical burn hazard if mistreated. Do not
disassemble, crush, or puncture the lithium-ion battery. Do not heat the lithium-ion battery
above 140°F (60°C). Do not allow metal objects to contact the battery terminals.
Use only the lithium-ion battery that Research In Motion specifies for use with your particular
BlackBerry device model. RIM specifies lithium-ion batteries for use in BlackBerry devices in
compliance with IEEE® Std 1725™-200x. Using any other lithium-ion battery might invalidate
any warranty provided with the BlackBerry device and might present a risk of fire or explosion.
Battery usage by children should be supervised.
When this icon appears on your BlackBerry device, the lithium-ion
battery is not inserted or an invalid lithium-ion battery is inserted. If
youhaveinsertedaninvalidlithium-ionbattery,removeitimmediately
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and insert the lithium-ion battery that RIM specifies for use with your
particular BlackBerry device model. If you have inserted the lithium-
ion battery that is specified for use with your particular BlackBerry
device model, remove and reinsert the lithium-ion battery. Verify that
the battery connectors align with the connectors on your BlackBerry
device.
Device disposal
The BlackBerry® device should not be placed in household waste bins.
Please check local regulations for information about the disposal of
electronic products in your area.
Safe use guidelines
• Do not place heavy objects on the BlackBerry® device.
• Do not attempt to modify or service the BlackBerry device.
• Do not attempt to cover or push objects into openings on the BlackBerry device unless
instructed to do so in the device documentation supplied by Research In Motion.
• Do not use foreign objects on the touch screen.
• Do not use excessive force on the touch screen.
• Do not touch the touch screen if your hands are wet.
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Driving safety
Check the laws and regulations regarding the use of wireless devices in the areas where you
drive. Always obey them. Also, if using the BlackBerry® device in your car, please use the
following minimum guidelines:
• Give your full attention to driving; driving safely is your first responsibility.
• Use hands-free operation if it is available.
• Pull off the road and park before using your BlackBerry device in any way.
Research In Motion (RIM) recommends that you do not use the BlackBerry device while driving.
Instead, consider having a passenger in the vehicle use the BlackBerry device for you, or find a
safe location to stop your vehicle prior to using the device.
StoretheBlackBerrydevicesafelybeforedrivingyourvehicle.Donotuseanychargingaccessory
as a means of storing the BlackBerry device while you are in a vehicle. If your vehicle is equipped
with an air bag, do not place the BlackBerry device or other objects above the air bag, or in the
air bag deployment area. If in-vehicle wireless equipment is improperly stored or installed, and
the air bag inflates, serious injury could result.
Radio frequency (RF) signals might affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its representative
regarding your vehicle. If any equipment has been added to your vehicle, you should also consult
the manufacturer of that equipment for information on RF signals.
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Accessories
Use only those accessories approved by Research In Motion (RIM). Using any accessories not
approved by RIM for use with this particular BlackBerry® device model might invalidate any
approval or warranty applicable to the device, might result in the non-operation of the device,
and might be dangerous.
Antenna care
Use only the supplied integrated antenna. Unauthorized antenna modifications or attachments
could damage the BlackBerry® device and might violate U.S. Federal Communications
Commission (FCC) regulations.
Operating and storage temperatures
Situate the BlackBerry® device or device accessories away from heat sources, such as radiators,
heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
If you are not going to use the BlackBerry device for more than two weeks, turn off the device
power, remove the battery, and follow the operating and storage temperatures listed in the
following table:
Device operating 32 to 104°F (0 to 40°C)
Device storage 50 to 86°F (10 to 30°C)
Travel charger operating 32 to 104°F (0 to 40°C)
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Travel charger storage -22 to 167°F (-30 to 75°C)
Interference with electronic equipment
Most modern electronic equipment is shielded from radio frequency (RF) signals. However,
certain electronic equipment might not be shielded against the RF signals from the
BlackBerry® device.
Pacemakers: Consult a physician or the manufacturer of your pacemaker if you have any
questions regarding the effect of RF signals on your pacemaker. If you have a pacemaker, verify
that you are using the BlackBerry device in accordance with the safety requirements associated
with your particular pacemaker, which might include the following requirements:
• Always keep the BlackBerry device more than 7.88 inches (20 cm) from the pacemaker
when the BlackBerry device is turned on.
• Do not carry the BlackBerry device in your breast pocket.
•When using the phone on the BlackBerry device, use the ear opposite the pacemaker for
making and receiving calls to minimize the potential interference.
• If you have any reason to suspect that interference is taking place, turn off all wireless
connections on the BlackBerry device immediately.
Hearing aids: Some digital wireless devices may interfere with some hearing aids. In the event
of such interference, consult your wireless service provider or contact the manufacturer of your
hearing aid to discuss alternatives.
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Other medical devices: If you use any other personal medical device, consult the manufacturer
of your device to determine if the device is adequately shielded from external RF energy. Your
physician may be able to assist you in obtaining this information.
Health care facilities: Turn off all wireless connections on the BlackBerry device in health care
facilities when any regulations posted in these areas instruct you to do so. Hospitals or health
care facilities may be using equipment that could be sensitive to external RF energy.
Aircraft: Federal Aviation Administration (FAA) and Federal Communications Commission
(FCC) regulations prohibit using the radio of wireless devices while in the air. Turn off all wireless
connections on the BlackBerry device before boarding an aircraft. The effect of using the
BlackBerry device with wireless connections turned on in an aircraft is unknown. Such use might
affect aircraft instrumentation, communication, and performance, might disrupt the network,
might otherwise be dangerous to the operation of the aircraft, and might be illegal. With all
wireless connections on the BlackBerry device turned off, use only non-radio based device
applications in accordance with airline regulations for electronic devices.
Dangerous areas
The BlackBerry device is not an intrinsically safe device and is not suitable for use in hazardous
environments, where such devices are required, including without limitation, in presence of gas
fumes, explosive dust situations, operation of nuclear facilities, aircraft navigation or
communication services, air traffic control, and life support or weapons systems.
Potentially explosive atmospheres: Turn off all wireless connections on the BlackBerry device
when in any area with a potentially explosive atmosphere, and obey all signs and instructions.
Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
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Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They
include fueling areas such as gasoline or petrol stations; below deck on boats; fuel or chemical
transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane);
areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and
any other area where you would normally be advised to turn off your vehicle engine.
Do not use the phone on the BlackBerry® device to report a gas leak in the vicinity of the leak.
Leave the area and, if the phone is available and active on the BlackBerry device, make the call
from a safe location.
Blasting areas: To avoid interfering with blasting operations, turn off all wireless connections
on the BlackBerry device when in a “blasting area” or in areas posted: “Turn off two-way radio”.
Obey all signs and instructions.
Service
Only qualified service personnel should perform repairs to the BlackBerry® device. Disconnect
the power supply cables from the computer or electrical outlet and refer the BlackBerry device
or charging accessory for service to qualified service personnel if any of the following situations
occur:
• the power supply cord, plug, or connector is damaged
• liquid has been spilled or objects have fallen into the BlackBerry device or charging
accessory
• the BlackBerry device or charging accessory has been exposed to rain or water
• the BlackBerry device or charging accessory becomes very hot to the touch
• the BlackBerry device or charging accessory has been dropped or damaged in any way
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•the BlackBerry device or charging accessory does not operate normally by following the
instructions in the user documentation
• the BlackBerry device or charging accessory exhibits a distinct change in performance
Do not attempt to disassemble the BlackBerry device or any charging accessory.
To reduce the risk of fire or electric shock, adjust only those controls that are covered in the
user documentation for the BlackBerry device. An improper adjustment of other controls might
cause damage and will often require extensive work by a qualified technician to restore the
BlackBerry device, charging accessory, or any other accessory to normal operation.
Failure to observe all safety instructions contained in the user documentation for the BlackBerry
device will void the Limited Warranty and might lead to suspension or denial of services to the
offender, legal action, or both.
Additional safety guidelines
Speakerphone: The BlackBerry® device is equipped with a speakerphone that can generate
audio levels loud enough for phone call operation while holding the device at an arm's length
from your head. When using your BlackBerry device speakerphone, never hold the device to
your ear. Serious and permanent hearing damage could occur.
Camera: Certain jurisdictions might prohibit or restrict your use of certain features on the
BlackBerry device. If your BlackBerry device model has a camera, the following statements are
applicable to you:
When taking, processing, or using pictures, obey all laws, regulations, procedures, and policies,
including,withoutlimitation,anycopyright,personalprivacy,tradesecret,orsecuritylawswhich
might govern or restrict you while using the BlackBerry device. Honor the personal rights of
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others. Copyright protections might prevent you from copying, modifying, transferring, or
forwarding some pictures, music (including ring tones), or other content. Do not aim the camera
directly at the sun or any other bright light. This action could cause serious damage to your eyes
or damage the BlackBerry device.
Camera flash LED aperture and LED notification light: If your BlackBerry device model has
a camera, the camera flash LED aperture is located on the back of your BlackBerry device, to
the right of the camera lens. The LED notification light is located on the front of your BlackBerry
device, in the top right corner. Exposure to flashing lights on the BlackBerry device can cause
epileptic seizures or blackouts and might be dangerous to you or others. In the event that you
experience, or your use of the BlackBerry device causes in others, any disorientation, loss of
awareness, twitching, convulsions, or any involuntary movements, stop using the BlackBerry
device immediately and consult a physician. If you are susceptible to epileptic seizures or
blackouts, consult your physician before using the BlackBerry device. Caution: Use of controls
or adjustments or performance of procedures other than those specified herein may result in
hazardous radiation exposure.
Audio files: The BlackBerry device has the capability to play audio files. When listening to audio
files using headphones, permanent hearing loss might occur if headphones are used at a high
volume. Avoid increasing the volume of your headphones to block out noisy surroundings. If you
experience ringing in your ears or muffled speech, consult a physician to have your hearing
checked.
Liquids and foreign objects: Never push objects of any kind into the BlackBerry device or
device accessories through openings as this action might cause a short circuit, a fire, or electric
shock. Do not use the BlackBerry device or device accessories near water (for example, near a
bathtub or a sink, in a wet basement, or near a swimming pool). Never spill liquid of any kind
on the BlackBerry device or device accessories.
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Stability: Do not place the BlackBerry device or device accessory on any unstable surface. It
could fall, thereby potentially causing serious injury to a person and serious damage to the
BlackBerry device or device accessory. Take care when using the BlackBerry device with any
charging accessories to route the power cord in a way that reduces the risk of injury to others,
such as by tripping or choking.
Cleaning: Do not use liquid, aerosol cleaners, or solvents on or near the BlackBerry device or
device accessory. Clean only with a soft dry cloth. Disconnect any cables from the computer
and unplug any charging accessories from the electrical outlet before cleaning either the
BlackBerry device or the charging accessory.
Repetitive strain: When using the BlackBerry device, take frequent breaks. If you experience
any discomfort in your neck, shoulders, arms, wrists, hands (including thumbs and fingers), or
other parts of the body when using the BlackBerry device, cease use immediately. If discomfort
persists, consult a physician.
Holster: The BlackBerry device might not come with a holster (body-worn accessory). If you
wear the BlackBerry device on your body, always put the device in a BlackBerry device holster
equipped with an integrated belt clip supplied or approved by Research In Motion. If you do not
use a holster equipped with an integrated belt clip supplied or approved by RIM when you carry
the BlackBerry device, keep the device at least 0.98 inches (25 mm) from your body when the
BlackBerrydeviceisturned onandconnectedto awirelessnetwork.Whenusinganydatafeature
of the BlackBerry device, with or without a USB cable, hold the device at least 0.98 inches (25
mm) from your body. Using accessories that are not supplied or approved by RIM might cause
your BlackBerry device to exceed radio frequency (RF) exposure guidelines. To minimize your
radio frequency exposure, insert your BlackBerry device into a RIM approved holster with an
integrated belt clip so the back of the BlackBerry device faces away from your body. For more
information on radio frequency exposure, see the "Compliance information" section of this
document.
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Carrying solutions: Most BlackBerry carrying solutions for BlackBerry devices, for example
holsters, totes, and pouches, incorporate a magnet into the physical structure of the carrying
solution. Do not place items containing magnetic strip components such as debit cards, credit
cards, hotel key cards, phone cards, or similar items near BlackBerry carrying solutions which
incorporate a magnet into the physical structure of the carrying solution as the magnet might
damage or erase the data stored on the magnetic strip.
Compliance information
Exposure to radio frequency signals
The BlackBerry® device radio is a low power radio transmitter and receiver. When the BlackBerry
device radio is turned on, it receives and also sends out radio frequency (RF) signals. The
BlackBerry device is designed to comply with Federal Communications Commission (FCC),
Ministry of Internal Affairs and Communications (MIC), and Industry Canada (IC) guidelines
respecting safety levels of RF exposure for wireless devices, which in turn are consistent with
the following safety standards previously set by Canadian, U.S., and international standards
bodies:
• ANSI/IEEE C95.1, 1999, American National Standards Institute/Institute of Electrical
and Electronics Engineers Standard for Safety Levels with Respect to Human Exposure
to Radio Frequency Electromagnetic Fields, 3 kHz to 300 GHz
• National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986,
Biological Effects and Exposure Criteria for Radiofrequency Electromagnetic Fields
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• Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radiofrequency
Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz
• EN 50360, 2001, Product standard to demonstrate the compliance of mobile phones
withthe basic restrictions relatedto human exposure toelectromagnetic fields (300 MHz
to 3 GHz)
• International Commission on Non-Ionizing Radiation Protection (ICNIRP), 1998,
Guidelines for Limiting Exposure to Time-Varying Electric, Magnetic, and
Electromagnetic fields (up to 300 GHz)
•Official Journal of the European Union (OJEU), 1999, Council Recommendation of 12 July
1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz
to 300 GHz)
• MIC, 2001, Article 14-2 of the Ordinance for Regulating Radio Equipment
To maintain compliance with FCC, IC, MIC, and EU RF exposure guidelines when you carry the
BlackBerry device on your body, use only accessories equipped with an integrated belt clip that
are supplied or approved by Research In Motion (RIM). Use of accessories that are not expressly
approved by RIM might violate FCC, IC, and EU RF exposure guidelines and might void any
warranty applicable to the BlackBerry device. If you do not use a body-worn accessory equipped
with an integrated belt clip supplied or approved by RIM when you carry the BlackBerry device,
keep the BlackBerry device at least 0.98 inches (25 mm) from your body when the BlackBerry
device is turned on and connected to a wireless network. When using any data feature of the
BlackBerry device, with or without a USB cable, hold the BlackBerry device at least 0.98 inches
(25 mm) from your body. If you use a body-worn accessory not supplied by RIM when you carry
the BlackBerry device, verify that the accessory does not contain metal and keep the BlackBerry
device at least 0.98 inches (25 mm) from your body when the BlackBerry device is turned on
and connected to a wireless network.
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Specific absorption rate data
THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO
RADIO WAVES.
The BlackBerry® device is a radio transmitter and receiver. It is designed and manufactured not
to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government, Industry Canada of the Canadian
Government (IC), and recommended by The Council of the European Union. These limits are
part of comprehensive guidelines and establish permitted levels of RF energy for the general
population. The guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed to assure the safety of all persons,
regardless of age and health.
Theexposurestandardforwirelessdevicesemploys aunitof measurementknownas theSpecific
Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg*. The SAR limit
recommended by The Council of the European Union is 2.0W/kg**. Tests for SAR are conducted
using standard operating positions specified by the FCC/IC with the device transmitting at its
highest certified power level in all tested frequency bands. Although the SAR is determined at
the highest certified power level, the actual SAR level of the device while operating can be well
below the maximum value. This is because the device is designed to operate at multiple power
levels so as to use only the power required to reach the network. In general, the closer you are
to a wireless base station antenna, the lower the power output.
Before a wireless device model is available for sale to the public, it must be tested and certified
to the FCC, IC, and The Council of the European Union that it does not exceed the limit
established by the government-adopted requirement for safe exposure under the
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