Blackbe;rry Radar H2 User manual

BLACKBERRY RADAR H2
ITC100 –1, ITC100 –2, ITF100 –1
November 2023
Installation Guide
Flatbed and Heavy Equipment

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Table of contents
1 Overview ............................................................................................................. 3
2 Get ready for installation...................................................................................... 4
3 Installing BlackBerry Radar H2 modules................................................................ 5
3.1 Prepare to install ......................................................................................................5
3.2 Installation tools.......................................................................................................7
3.3 Matching a module identifier to an asset identifier ...................................................8
3.4 Module installation.................................................................................................10
3.4.1 Prepare module for installation--Battery connection ......................................11
3.4.2 Installing module on an asset.........................................................................14
3.4.3 Flatbed/Heavy equipment installation procedure...........................................15
4 Removing BlackBerry Radar H2 modules............................................................. 20
4.1 Removal tools.........................................................................................................20
4.2 Module removal .....................................................................................................21
4.3 Battery removal and replacement...........................................................................22
5 Support.............................................................................................................. 27
Legal notice.............................................................................................................. 28

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1 Overview
This guide provides detailed instructions for installing and activating new BlackBerry Radar H2
modules. It includes three main tasks:
Task 1: Get ready for installation (see Section 2)
Task 2: Install a BlackBerry Radar H2 module (see Section 3)
•Match the module identifier with the asset identifier on the installation worksheet.
•Install the module onto the asset.
Task 3: Uninstall a module (see Section 4)
•Remove the module from the asset.
•Remove/replace the battery and prepare the device for shipping.
Complete BlackBerry Radar documentation is available online when you log in to BlackBerry
Radar Dashboard. For instructions on how to configure the BlackBerry Radar Dashboard or how
to activate newly installed devices, see the online documentation.

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2 Get ready for installation
To get ready for installation, you need to obtain a worksheet where you can record the pairing
of each BlackBerry Radar H2 module to its asset (that is, the trailer/container that the module
will be installed on).
For detailed instructions, log in to the BlackBerry Radar Dashboard and access documentation
from the main menu.

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3 Installing BlackBerry Radar H2 modules
You may have a large number of BlackBerry Radar H2 modules to install. Follow the instructions
in this section to:
•Match each module identifier to its asset identifier
•Install the module to the asset you wish to track.
3.1 Prepare to install
To complete the installation of the module to your assets, you will need the following
components. The following components are contained in the module packaging.
Radar H2 Module Package Contents
Radar H2 Module
Drill Template
Lithium Metal Battery
Fastener Bag
(2 screws per device)
If you are missing any of the above components in your package, contact your BlackBerry Sales
Representative.
To attach the module to the asset you wish to track, you must supply your own fasteners.
Depending on the construction of your mounting location, you may wish to use the following

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types of fasteners. Please Note: Your choice of fastener will influence the size of the tools
required to create the mounting holes (i.e. drill bits) and install or remove the fasteners (i.e.
wrenches/sockets/drivers). An example of this is provided below. The actual length of the
fasteners will be determined by the thickness of your mounting surface.
IMPORTANT: The maximum fastener thread diameter
supported by this product is ¼” or M6 (6 mm).
For most secure fastening, we do not recommend
using fasteners with a diameter less than that of a ¼”
or M6 fastener.
Box Section
(+3mm wall thickness)
2 self-tapping screws and washers
(3/8” head, 1/4”-14 thread, 1-1/2” length)
Drill Bit
3/16” (5mm)
Nut Driver/Socket/Wrench
I-Beam / Panel Section
(with rear access)
2 hex bolts, nuts, and 4 washers
(7/16” head, 1/4”-20 thread, 1/4”-20 nut, 2” length)
(11mm head, M6 thread, 50mm length, M6 nut)
Drill Bit
1/4” (6mm)
Nut Driver/Socket/Wrench

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3.2 Installation tools
Required tools to complete the installation:
Phillips (PH2) Screwdriver or Bit
Drill and Drill Bits
Tape
Pencil or
Non-Permanent Marker
Nut Driver or
Socket Wrench with Socket*
*Nut Driver + Drill offers fastest installation.
If no Nut Driver is available, a socket wrench
and socket may be used as a substitute.
Safety Glasses
Tape Measure
Wrench
*Required only if nuts and bolts are
used.
Recommended tools to complete the installation:
T-Square
Pocket Level
Towel
Hammer and
Punch
Ladders*
*Tall ladder for installation on taller vehicles
and containers. Small ladder for installation
inside of containers or the exterior of smaller
vehicles.
Torque Screwdriver/Adapter
with Socket and Bits*
(scale range of 0.4 N-m to 4.5 N-m, 4
in-lb to 40 in-lb)
*To check compliance with torque
specifications for fasteners.
70% Rubbing
Alcohol
File
Cutting Lubricant*
(Recommended)
*Recommended for faster drilling speed on
thicker metals and longer drill bit life.

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3.3 Matching a module identifier to an asset identifier
In order to track an asset, the Radar H2 module that is installed on the asset must be associated
with the asset in the BlackBerry Radar Dashboard. It is, therefore, very important to keep a clear
record of which Radar H2 module is installed on which asset.
The Dashboard application tracks modules and assets using ‘identifiers’. The asset identifier is
the name or number of the asset you wish to track. The asset identifiers are entered into the
application when you add the assets and will be listed on your installation worksheet. The
identifier for each Radar H2 module is printed on two labels—one attached to the inner housing
and the other in the battery compartment. The module identifier also serves as the serial
number (S/N) for the module.
To match a module identifier with an asset identifier:
1. Locate the module identifier for your device. The module identifier is shown in two
places.
1. Externally—temporary S/N label and permanent exterior S/N label, attached to
the front of the outer housing,
2. Internally—permanent main product label, in the battery compartment.

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2. Once you are ready to install the module to the asset, remove the partially attached label
from the front surface of the inner housing and place it on your worksheet, next to the
asset identifier the module will be paired with.

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3.4 Module installation
You may install the module on any flat, vertical or horizontal surface that offers enough
mounting area for the module. When selecting a mounting location, carefully consider how the
asset will be used during its normal, day-to-day operation.
Do not place the module in a location where it is susceptible to damage from:
•Normal usage activities, such as loading or unloading cargo.
•Moving parts of the asset.
•Road debris.
This diagram illustrates the supported installation orientations for the BlackBerry Radar H2
module.
IMPORTANT: For accurate tracking, orientation matters.
1. You may install the module horizontally or vertically.
2. When mounting on a vertical surface, always ensure the module is installed with the
triangle for your desired orientation, pointing up.
3. Full 360° rotation around vertical axis are supported.
NOTE: Installation on the front surface of a trailer or container is not recommended.
Vibration from the tractor’s engine or trailer mounted refrigeration, heating and
generator units may result in false motion alerts.
4. You may also rotate the module 90 degrees along the horizontal axis, and mount on an
upward facing surface of the asset, with a clear view to the sky. This is helpful for
installing on roofs, fender surfaces, etc.
5. Do not install the module on the asset with the front of the module facing the ground.
This will result in reduced product performance.

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3.4.1 Prepare module for installation—Battery connection
1. Remove the module from the package and from the plastic bag. Detach the fastener bag
from the end of the module and keep nearby. You will require these screws to complete
the module assembly process.
2. Turning the module bottom side up, grasp the end of the module’s inner housing. Pull to
separate the inner housing from the outer housing.
Tip: If you find it difficult to remove the inner housing from the outer housing, you may
insert a tool, such as a screwdriver or long bolt, through the hole in the inner housing.
Grasp the tool and the outer housing, then pull the two housings apart.
IMPORTANT: Please do not perform the battery connection process until you are
ready to install and associate the BlackBerry Radar modules on your asset. Once
the battery is connected, please complete the module installation and association,
as soon as you can, to conserve battery life.

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3. Remove the battery connector from the connector recess and connect the battery cable
to the battery connector. The LED will blink to indicate the module is active. NOTE: It can
take between 20-30 seconds for the blink sequence to begin. Please be patient. Once you
see the LED blink, you may continue to the next step.
IMPORTANT: When connecting the battery cable to the battery connector, do not
remove the Battery Connector Retaining Foam Retaining Tab or place the tab outside of
the battery connector opening area. The Battery Connector Retaining Foam Retaining Tab
is designed to fit within the battery connector opening area and provide
a secure fit for the battery connector latch. Please refer to the following images for the
proper orientation of the Battery Connector Retaining Foam Retaining Tab once the
battery cable is connected to the battery connector.
LED
Incorrect Installation:
Battery Connector Retaining Foam
Retaining Tab outside of battery
connector opening
Correct Installation:
Battery Connector Retaining Foam
Retaining Tab inside of battery
connector opening

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4. Completely insert the inner housing into the outer housing.
5. Locate the Fastener Bag and remove the two screws. Using a Phillips screwdriver, install
the screws to secure the inner housing to the outer housing. IMPORTANT: Screw torque
must be 3-3.5 in-lb. (0.35-0.4 N-m).
The module is prepared for installation on the asset.
3-3.5 in-lb.
0.35-0.4 N-m
Screw
Torque

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3.4.2 Installing the module on an asset
1. As indicated in Section 3.3 of this guide, record the module identifier and the asset
identifier the module will be paired with. For your convenience, you may quickly create a
record of the module and asset identifier pairings by removing the partially attached label
from the inner housing of the module and placing it on the installation worksheet, next to
the asset that will be tracked by the module.
Tip: For modules that have previously been transferred to new assets, the temporary S/N
label may no longer be in place. If this is the case, you will need to write the module
identifier (S/N) for each module on the installation worksheet.
The following sections of this guide will illustrate recommended installation methods for
various asset scenarios.

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3.4.3 Flatbed/heavy equipment installation procedure
If you are using BlackBerry Radar H2 to track an asset without doors, or do not wish to
monitor door open/close events for your asset, you may mount the module on any flat,
vertical or horizontal surface that offers enough mounting area for the module. When
selecting a mounting location, carefully consider how the asset will be used in its normal,
day-to-day operation.
Do not place the assembly in a location where it is susceptible to damage from:
•Normal usage activities, such as loading or unloading cargo.
•Moving parts of the asset.
•Road debris.
When mounting under a vehicle or piece of equipment, you must exercise a high degree
of caution to avoid serious damage to yourself or your equipment:
•Do not install near exhaust sources, ignition sources, or fuel tanks.
•Be careful when installing near pneumatic, hydraulic, and electrical lines to
prevent damage to these components during the installation process.
•Before drilling into the frame, consult the user manual for your equipment to
ensure you’re familiar with the manufacturer’s guidelines for drilling holes into
the frame.

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When looking for an installation location, if you are considering installation on a frame rail
within an overhang, it is recommended to choose an installation location with a minimum
clearance of 1/4" (6 mm) above and below the module. Maintaining this minimum
clearance improves antenna performance. In some cases, as when installing on narrow
width “C-channel” frame rails, it may be beneficial to mount the module on the opposite
side of the frame rail to achieve the recommended clearance.
1. As indicated in Section 3.3 of this guide, record the module identifier and the asset
identifier the module will be paired with. For your convenience, you may quickly create a
record of the module and asset identifier pairings by removing the partially attached label
from the inner housing of the module and placing it on the installation worksheet, next to
the asset that will be tracked by this module.
Low Clearance
Not Recommended
Good Clearance
Recommended
Outside Installation
Recommended

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2. After selecting the best installation location for your device, remove the adhesive from
the rear of the template and place the template in the desired installation location. The
adhesive at the back of the template ensures that it stays on the installation surface for
accurate drilling of your holes.
3. Using a drill bit, drill a hole through each of the cross hairs on the template. This will
create two holes you will use to mount the module.
IMPORTANT: When mounting under a vehicle, or a piece of equipment, you
must exercise a high degree of caution to avoid serious damage to yourself, the
module, or your equipment:
•Do not install near exhaust sources, ignition sources, or fuel tanks.
•Use caution when installing near pneumatic, hydraulic, and electrical
lines to avoid damage to these systems during installation.

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4. Remove the template. If there are any burrs around the holes, remove them. Also,
remove any dust or debris left over from the drilling or de-burring operations.
5. Place the module on the chassis, aligning the holes on the module with the holes you
drilled into the asset.
Drilling tips for chassis and frame installations
Due to the thicker, harder steel used on chassis and trailer frames, you may wish
to follow these suggestions.
Tip 1: To shorten drilling time and prolong the life of your drill bit, you may wish
to use cutting tool lubricant during the drilling process.
Tip 2: For most precise hole drilling, before drilling your hole, you may wish to
use a punch and hammer to help place the drill bit. This will prevent the bit from
“walking” during the drilling operation.

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6. Insert your fastener of choice into the holes and use the appropriate tools to secure the
module to the asset. Do not tighten fastener beyond 35 in-lb. (4 N-m).
7. Installation is complete.
35 in-lb.
4 N-m
Torque
Limit

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4 Removing BlackBerry Radar H2 modules
Use this procedure if you need to remove your BlackBerry Radar H2 module for servicing or
recycling.
Note: If you plan to ship your Radar H2 module, or Radar H2 battery, please be aware that the
battery, and the module when shipped along with the battery, is considered Fully Regulated
Class 9 Dangerous Goods in all modes of transportation (Air, Ocean, and Ground) and must only
be shipped in special UN certified Dangerous Goods packaging. If you are returning the battery,
or battery with module to BlackBerry, you may request this UN-certified packaging from
BlackBerry. The Radar H2 module, when shipped without the battery, is not considered
Dangerous Goods and can be shipped in any package.
Also, any person who handles, offers for transport, or transports Dangerous Goods must be
adequately trained and hold a training certificate; or perform those activities in the presence
and under the direct supervision of a person who is adequately trained and who holds a training
certificate.
Products that are considered Dangerous Goods can only move on carrier accounts that are
approved for Dangerous Goods and are subject to Dangerous Goods surcharges. The Radar H2
module, when shipped without the battery, are not subject to these surcharges.
4.1 Removal Tools
Phillips (PH2) Screwdriver or Bit
Drill
Wrench
*Required only if nuts and bolts are
used.
Nut Driver or Socket Wrench with Socket*
*Nut Driver + Drill offers fastest removal. If Nut Driver is
unavailable, a socket wrench and socket may be used.
Safety Glasses
For more information on obtaining service for your devices, or recycling and safe disposal of
your devices and batteries, contact your BlackBerry representative, or visit the following:
blackberry.com/RadarSupport--for information on service and the recycling and safe
disposal of your device and battery.