Blackbe;rry Radar H2 User manual

BLACKBERRY RADAR H2
ITC100 –1, ITC100 –2, ITF100 –1
November 2023
Installation Guide
Flatbed and Heavy Equipment

BLACKBERRY RADAR H2 ITC100-1, ITC100-2, ITF100-1 INSTALLATION GUIDE
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Table of contents
1 Overview ............................................................................................................. 3
2 Get ready for installation...................................................................................... 4
3 Installing BlackBerry Radar H2 modules................................................................ 5
3.1 Prepare to install ......................................................................................................5
3.2 Installation tools.......................................................................................................7
3.3 Matching a module identifier to an asset identifier ...................................................8
3.4 Module installation.................................................................................................10
3.4.1 Prepare module for installation--Battery connection ......................................11
3.4.2 Installing module on an asset.........................................................................14
3.4.3 Flatbed/Heavy equipment installation procedure...........................................15
4 Removing BlackBerry Radar H2 modules............................................................. 20
4.1 Removal tools.........................................................................................................20
4.2 Module removal .....................................................................................................21
4.3 Battery removal and replacement...........................................................................22
5 Support.............................................................................................................. 27
Legal notice.............................................................................................................. 28

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1 Overview
This guide provides detailed instructions for installing and activating new BlackBerry Radar H2
modules. It includes three main tasks:
Task 1: Get ready for installation (see Section 2)
Task 2: Install a BlackBerry Radar H2 module (see Section 3)
•Match the module identifier with the asset identifier on the installation worksheet.
•Install the module onto the asset.
Task 3: Uninstall a module (see Section 4)
•Remove the module from the asset.
•Remove/replace the battery and prepare the device for shipping.
Complete BlackBerry Radar documentation is available online when you log in to BlackBerry
Radar Dashboard. For instructions on how to configure the BlackBerry Radar Dashboard or how
to activate newly installed devices, see the online documentation.

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2 Get ready for installation
To get ready for installation, you need to obtain a worksheet where you can record the pairing
of each BlackBerry Radar H2 module to its asset (that is, the trailer/container that the module
will be installed on).
For detailed instructions, log in to the BlackBerry Radar Dashboard and access documentation
from the main menu.

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3 Installing BlackBerry Radar H2 modules
You may have a large number of BlackBerry Radar H2 modules to install. Follow the instructions
in this section to:
•Match each module identifier to its asset identifier
•Install the module to the asset you wish to track.
3.1 Prepare to install
To complete the installation of the module to your assets, you will need the following
components. The following components are contained in the module packaging.
Radar H2 Module Package Contents
Radar H2 Module
Drill Template
Lithium Metal Battery
Fastener Bag
(2 screws per device)
If you are missing any of the above components in your package, contact your BlackBerry Sales
Representative.
To attach the module to the asset you wish to track, you must supply your own fasteners.
Depending on the construction of your mounting location, you may wish to use the following

BLACKBERRY RADAR H2 ITC100-1, ITC100-2, ITF100-1 INSTALLATION GUIDE
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types of fasteners. Please Note: Your choice of fastener will influence the size of the tools
required to create the mounting holes (i.e. drill bits) and install or remove the fasteners (i.e.
wrenches/sockets/drivers). An example of this is provided below. The actual length of the
fasteners will be determined by the thickness of your mounting surface.
IMPORTANT: The maximum fastener thread diameter
supported by this product is ¼” or M6 (6 mm).
For most secure fastening, we do not recommend
using fasteners with a diameter less than that of a ¼”
or M6 fastener.
Box Section
(+3mm wall thickness)
2 self-tapping screws and washers
(3/8” head, 1/4”-14 thread, 1-1/2” length)
Drill Bit
3/16” (5mm)
Nut Driver/Socket/Wrench
I-Beam / Panel Section
(with rear access)
2 hex bolts, nuts, and 4 washers
(7/16” head, 1/4”-20 thread, 1/4”-20 nut, 2” length)
(11mm head, M6 thread, 50mm length, M6 nut)
Drill Bit
1/4” (6mm)
Nut Driver/Socket/Wrench

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3.2 Installation tools
Required tools to complete the installation:
Phillips (PH2) Screwdriver or Bit
Drill and Drill Bits
Tape
Pencil or
Non-Permanent Marker
Nut Driver or
Socket Wrench with Socket*
*Nut Driver + Drill offers fastest installation.
If no Nut Driver is available, a socket wrench
and socket may be used as a substitute.
Safety Glasses
Tape Measure
Wrench
*Required only if nuts and bolts are
used.
Recommended tools to complete the installation:
T-Square
Pocket Level
Towel
Hammer and
Punch
Ladders*
*Tall ladder for installation on taller vehicles
and containers. Small ladder for installation
inside of containers or the exterior of smaller
vehicles.
Torque Screwdriver/Adapter
with Socket and Bits*
(scale range of 0.4 N-m to 4.5 N-m, 4
in-lb to 40 in-lb)
*To check compliance with torque
specifications for fasteners.
70% Rubbing
Alcohol
File
Cutting Lubricant*
(Recommended)
*Recommended for faster drilling speed on
thicker metals and longer drill bit life.

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3.3 Matching a module identifier to an asset identifier
In order to track an asset, the Radar H2 module that is installed on the asset must be associated
with the asset in the BlackBerry Radar Dashboard. It is, therefore, very important to keep a clear
record of which Radar H2 module is installed on which asset.
The Dashboard application tracks modules and assets using ‘identifiers’. The asset identifier is
the name or number of the asset you wish to track. The asset identifiers are entered into the
application when you add the assets and will be listed on your installation worksheet. The
identifier for each Radar H2 module is printed on two labels—one attached to the inner housing
and the other in the battery compartment. The module identifier also serves as the serial
number (S/N) for the module.
To match a module identifier with an asset identifier:
1. Locate the module identifier for your device. The module identifier is shown in two
places.
1. Externally—temporary S/N label and permanent exterior S/N label, attached to
the front of the outer housing,
2. Internally—permanent main product label, in the battery compartment.

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2. Once you are ready to install the module to the asset, remove the partially attached label
from the front surface of the inner housing and place it on your worksheet, next to the
asset identifier the module will be paired with.

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3.4 Module installation
You may install the module on any flat, vertical or horizontal surface that offers enough
mounting area for the module. When selecting a mounting location, carefully consider how the
asset will be used during its normal, day-to-day operation.
Do not place the module in a location where it is susceptible to damage from:
•Normal usage activities, such as loading or unloading cargo.
•Moving parts of the asset.
•Road debris.
This diagram illustrates the supported installation orientations for the BlackBerry Radar H2
module.
IMPORTANT: For accurate tracking, orientation matters.
1. You may install the module horizontally or vertically.
2. When mounting on a vertical surface, always ensure the module is installed with the
triangle for your desired orientation, pointing up.
3. Full 360° rotation around vertical axis are supported.
NOTE: Installation on the front surface of a trailer or container is not recommended.
Vibration from the tractor’s engine or trailer mounted refrigeration, heating and
generator units may result in false motion alerts.
4. You may also rotate the module 90 degrees along the horizontal axis, and mount on an
upward facing surface of the asset, with a clear view to the sky. This is helpful for
installing on roofs, fender surfaces, etc.
5. Do not install the module on the asset with the front of the module facing the ground.
This will result in reduced product performance.