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NOISE LEVEL CHANGES: If the blender noise level has increased significantly from
original levels, determine whether the sound is coming from the blender base or jar�
Blender Base: Check to see if the excess noise is coming from the motor� Remove
the jar from the blender base and press cycle number one� Listen to the motor sound
without a jar attached� If it is excessively noisy, contact a Blendtec qualified service
agent�
Jar: Check to see if the excess noise is coming from the jar� Place the jar back on the
blender base� Run the motor for a few seconds using the “P” button� Switch jars back
and forth to determine whether the sound changes as different jars are used� If a jar
is excessively noisy, or if the blade assembly seems loose or sounds “gravelly” when
turned by hand, contact a Blendtec qualified service agent�
BLENDED TEXTURE UNSATISFACTORY: If the blended texture of product is lumpy or
uneven, do the following:
1� Make sure the mixture is not cavitating during the cycle� Cavitation is a condition in
which the blender blade spins freely in an air pocket within the drink mixture because
the mixture is too cold or too solid� This problem can be corrected by increasing
the mixture temperature (by reducing ice, increasing liquid and/or insuring that the
frozen ingredients used in the recipe are never colder than 10 degrees Fahrenheit or
-12 degrees Celsius)� When the right combination of ingredients creates the correct
temperature, the resulting drink is always smooth, thick and blendable without operator
attention�
2� Increase cycle time� If the drink is mixing well but has not had enough time for
complete blending, try a longer cycle (usually by using a higher button number to start
the blender, refer to section 5�2) or touch and hold the “Pulse” button for required extra
blending time�
3� Make sure the drive shaft on the jar is fully engaged into the drive socket�
TRIED EVERYTHING? If none of the preceding suggestions work, contact a Blendtec
qualified service agent for further assistance�
5.5 CLEAN BLENDER JAR DAILY
1� Using hot tap water, add 2 cups (�5 liter) of water and 1 to 2 drops (7 ml) of liquid
dishwashing soap to the blender jar�
2� Place the lid tightly onto the jar� Place the blender jar on the blender base and press
the pulse button for 15 seconds�
3� Rinse with clear water until all soap is rinsed from jar and lid�
4� Jars can be stacked to save space if needed�
NOTE: When washing the blender jar in a dishwasher, the jar should be placed on the
top rack� Blender jars are dishwasher safe up to 220 degrees Fahrenheit (104 degrees
Celsius)�
5.6 LONG-TERM SANITATION OF JAR
1� Sanitize jar periodically by filling the blender jar with a sanitizer diluted to manufacture’s