Bluetti EP800 User manual

EP800
Energy Storage System
User Manual
Please Read This Manual Before Use And Follow Its Guidance.
Keep This Manual For Future Reference.

Thank You!
Thank you for making BLUETTI a part of your family.
From the very beginning, BLUETTI has tried to stay true to a sustainable future
through green energy storage solutions for both indoor and outdoor use while
delivering an exceptional eco-friendly experience for our homes and our world.
That's why BLUETTI makes its presence in 100+ countries and is trusted by
millions of customers across the globe.

Instruction
Copyright © 2022 ShenzhenPowerOakNewenerCo., Ltd. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any
means without the prior written consent of ShenzhenPowerOakNewenerCo.,
Ltd.
Notice
BLUETTI's products, services, and features are subject to the agreed-upon terms
and conditions during purchase. Please note that some products, services, or
features described in this manual may not be available under your purchase
contract. Unless otherwise specified in the contract, BLUETTI makes no repre-
sentations or warranties of any kind, express or implied, with respect to the
contents of this manual.
The contents of this manual are subject to change without notice. Please get
the latest version from BLUETTI official website.
If you have any questions or concerns about this manual, please contact
BLUETTI customer service.
ShenzhenPowerOakNewenerCo., Ltd.
19F, Block A, Kaidaer Building,No. 168 Tongsha Road, Nanshan District,
Shenzhen, Guangdong,
China

About the Manual
Purpose
This user manual describes the installation, electrical connection, commission-
ing, maintenance and troubleshooting of EP800 energy storage system. Please
read and understand all instructions in this manual before use.
Target Audience
This manual is intended for:
• Installation, operation, and maintenance technicians
• Owners of EP800 energy storage system
Symbol Conventions
This manual uses the following symbols to highlight important information:
Danger
Warning
Caution
Attention
Instruction
It indicates a hazardous situation which, if not avoided, will
result in death or serious injury.
It indicates a hazardous situation which, if not avoided, could
result in death or serious injury.
It indicates a hazardous situation which, if not avoided, could
result in minor or moderate injury.
It indicates a potentially hazardous situation which, if not
avoided, could cause substantial damage to property and the
environment.
It contains important additional information as well as useful
tips for safe, efficient and hassle-free operation of the EP800
energy system.

Statement
EP800 Energy Storage System
Introduction
Working mode
EP800 Inverter
Introduction
Inverter Overview
LED Indicator
Buzzer Alarm
Inverter Cables
B500 Battery
Introduction
Overview
LED Indicators
Battery Cables
IoT Controller
Communication Principle
Overview
Safety Instructions
Connection and Operations
System Installation
Installation Procedure
Preparation
Installation Requirements
Stacking the Units
Install the IoT controller
Electrical Connection
System Check
System Maintenance
System Disposal
Specifications
Troubleshooting
FAQs (Frequently Asked Questions)
FCC Warning
Contents
1
2
2.1
2.2
3
3.1
3.2
3.3
3.4
3.5
4
4.1
4.2
4.3
4.4
5
5.1
5.2
5.3
5.4
6
6.1
6.2
6.3
6.4
6.5
6.6
7
8
9
10
11
12
13
06
18
18
19
22
22
22
26
26
27
28
28
28
31
31
32
32
32
33
34
36
36
37
44
46
47
49
61
63
64
65
68
72
74

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1. Safety Guideline
1.1 Statement
Read this manual for instructions on the proper use and safety information for the unit.
Pay attentionto the "Instruction", "Caution", "Warning" and "Danger" symbols in this
manual, and follow theinstructions carefully to avoid injury or damage.
The Safety Requirements provided herein are for illustrative purposes that include
but are not limited to those listed in this manual. Actual operation shall comply with
all applicable safety standards. If you have any questions, feel free to contact
BLUETTI support or your local BLUETTI dealers.
To ensure a safe and reliable operation, it’s crucial to carefully observe and adhere to
the following conditions:
• Always operate or store the equipment in the conditions specified in this manual.
• The installation and ambient conditions must comply with the regulations in the
relevant international, national or regional standards.
• Avoid unauthorized disassembly, equipment replacement, or modification of
software codes.
BLUETTI shall not be liable for damages resulting from the following circumstances:
• Force majeure events such as earthquakes, fires, storms, floods, or mudslides.
• Damages caused by improper handling and installation that do not meet the
requirements outlined in the manual.
• Damages resulting from inadequate storage conditions as specified in the manual.
• Hardware or data damage caused by customer negligence, improper operation, or
intentional actions.
• System damage caused by third parties or customers.
• Adjustments, changes, or removal of labels in violation of this manual.
• Usage of the product in devices with high-performance UPS requirements,
including but not limited to data servers, workstations, medical equipment, and
others.

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1.2 General Safety
• Do not install, use and maintain the equipment in adverse weather conditions
such as lightning, rain, snow and strong breezes (including but not limited to
handling and operating the equipment, plugging and unplugging signal connec-
tions to outdoor facilities, working at height, outdoor installations, etc.).
• Always turn off the power sourcebeforestartingany electrical work.
• Do not clean the equipment with water.
• Do not disassemble,modify, tamper with or repairthe equipment on your own.
• Regularly inspect the equipment and its accessories for damage or deterioration.
• Use a tester to check for the presence of dangerous voltage before touching any
conductor or terminal.
• If the equipment’s shell is cracked during transportation or use, do not use it and
contact BLUETTI support or your local BLUETTI dealers.
• Use a dry powder extinguisher if the equipment catches fire.
• In case of fire, EVACUATE the building or affected area immediately. Activate the
closest FIRE ALARM system and CALL your local emergency phone number.
• Use genuine cables and accessories provided by BLUETTI.
• Keep the equipment away from heat sources or high temperatures, and do not
expose it to direct sunlight.
• Do not store the equipment with flammable liquids, gases, or explosive materials.
• Make sure the area where you are using the equipment is well ventilated and
spacious.
• Do not block or cover the vents of the equipment as this may cause irreversible
damage to it.
• Use the equipment for its intended purpose and avoid stacking objects on top of it
during storage or use.
• Do not move the equipment during operation as the vibrations and shocks
associated with movement may cause damage to the internal hardware.
Danger
Follow these guidelines for proper operation.

Instruction
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1.4 Installation Safety
Danger
Avoid working with live electrical components.
Before installation, double check the equipment for any signs of
damage or defects to minimize potential risks.
Make sure that the equipment and all associated switches are in the
"OFF" position to prevent electric shock.
Do not touch any terminal while the equipment is running, as it may
pose a risk of electric shock.
1.3 Personnel Requirements
• The installation, commissioning and maintenance should only be performed by
trained professionals who follow proper safety precautions and operating practices.
• To operate BLUETTI equipment, professionals must possess the necessary qualifica-
tions and certifications required by local regulatory authorities for tasks like
high-voltage operations, working at heights, and specialized equipment operations.
The transportation, wiring and maintenance shall comply with all
applicable laws, regulations and standards.
User-provided materials and tools required shall meet the require-
ments specified in applicable laws, regulations and relevant
standards.
• In case of malfunction, turn off the equipment immediately and contact BLUETTI
support or your local BLUETTI dealers if this manual cannot adequately explain the
malfunction to you.
• Do not place the equipment on an unstable or inclined surface.
• Do not insert foreign objects into any port and vent of the equipment.
• Keep away from children and pets.
Comply with applicable laws and regulations.
•
•
•
•
•
•

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Warning
The installation should only be performed by qualified professionals
or trained personnel.
All cables should be securely connected and meet appropriate
specifications.
Do not touch the equipment, as the shell may become hot when it’s
running.
Attention
Handle the equipment and accessories with care during loading,
unloading and transportation.
1.4.1 General Requirements
• Before starting any work, turn off and isolate all electricity to the property at the
main panel.
• Take measures to prevent the electricity from turning back on while working, such
as a safety tag and lockout.
• Test the circuit's voltage before proceeding to verify that the course is off.
• After installing the equipment, remove the idle package materials from the site
such as cartons, foam, plastic, nylon ties, etc.
• Keep people other than the installation technicians away from the energy storage
system.
• When handling equipment and accessories, pack them in their original packaging
or other materials to protect them from impact.
• Seal all the wiring ports with fireproof and water-proof materials to prevent
possible electric shock or other risks.
• It’s prohibited to alter, damage or cover the marking and nameplate of any part of
the system.
• Check and make sure all safe guards, including screws and waterproof rings, are in
place and properly tightened.
• Keep the system firmly secured to the ground or other solid objects, such as a wall
or mounting bracket.
• Use a non-abrasive cloth to clean the equipment and accessories. Do not use water
or harsh chemicals.
• Please follow the instructions to install the EP800 energy storage system.
•
•
•

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1.5 Battery Safety
1.5.1 Statement
BLUETTI shall not be liable for equipment abnormality component damage,
personal injury property loss or other damage caused by the following reasons:
• Failure to promptly charge the battery after installation and system connection, leading
to over-discharge and subsequent damage.
• Repeated over-discharging of batteries due to improper maintenance or capacity
expansion (e.g., mixing new and used batteries) or prolonged periods without full
charging.
• Neglecting to follow the battery maintenance guidelines outlined in the user manual.
• Failure to charge the battery as required during storage, resulting in capacity loss or
irreparable damage.
• Improper operation or connection errors causing battery short-circuits, damage, drops, or
leaks.
• Battery damage due to non-compliance with the battery operating environment or
external power supply parameters.
1.4.2 Anti-static Requirements
• Wear or use personal protective equipment (PPE) or clothing that is appropriate for
the work; this may include items such as safety glasses or goggles, or a face shield
(with safety glasses or goggles), hearing protection, dust mask, gloves, anti-static
bracelet, safety boots or shoes, or rubber boots.
• If you use an anti-static bracelet for electrical connections, make sure the bracelet
is properly grounded.
1.4.3 Drilling Requirements
When drilling holes in the wall or on the ground, the following safety measures
should be considered.
• Wear goggles and protective gloves at all times.
• Shield and protect the equipment to prevent debris from falling into it and remove
all debris after drilling.
• Drill holes on the unit are forbidden, as this may damage the equipment's electro-
magnetic shielding performance. The metal shavings may cause short circuits on
the circuit board.