Bosch Active Line series User manual

Robert Bosch GmbH
72757 Reutlingen
Germany
www.bosch-ebike.com
0 275 U07 XPX (2019.01) T / 56
en Original operating instructions
fr Notice d'utilisation d'origine
es Instrucciones de servicio originales
Owner’s Manual – The Bosch Drive System
Battery
BBS266 | BBR266 | BBS276 | BBR276 |
BBP285 | BBP286 | BBP287 | BBP288 | BBP295 | BBP296
Active Line/Performance Line
Active Line/Performance Line
This manual contains important safety,
performance and service information.
Read and understand it along with the
information provided to you by your
bicycle manufacturer before using the
product, and keep it for reference.
Cette notice contient d'importantes
informationes sur la sécurité, les
performances et l'entretien. Lisez-les et
comprenez-les ainsi que les informations
fournies par le fabricant de votre vélo
avant d'utiliser le produit, et conservez-
les pour référence ultérieure.
Este manual contiene información
importante de seguridad, rendimiento y
mantenimiento. Léalo y asegúrese de
entenderlo junto con la información que
le ha facilitado el fabricante de su
bicicleta antes de usar el producto;
guárdelo a modo de referencia.

Introduction.............................................................2
About Warnings......................................................2
General Warnings....................................................2
Using your Manual....................................................2
On-product warning labels.................................................3
Handling the lithium-ion battery pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Safety warnings for Bosch eBike batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Product description and specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Fitting .............................................................9
Operation......................................................... 13
Transport......................................................... 13
Maintenance/cleaning.............................................. 13
Storing........................................................... 14
Troubleshooting ....................................................... 16
Battery Recycling Program .............................................. 17
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Introduction
About Warnings
This manual contains many DANGER, WARNING,
and CAUTION indicators concerning the conse-
quences of failure to use, assemble, maintain, store,
inspect and dispose of a Bosch-equipped eBike in a
safe manner.
– The combination of the safety alert symbol and the
word DANGER indicates a hazardous situation that,
if not avoided, will result in death or serious injury.
– The combination of the safety alert symbol and the
word WARNING indicates a hazardous situation
that, if not avoided, could result in death or serious
injury.
– The combination of the safety alert symbol and the
word CAUTION indicates a hazardous situation
that, if not avoided, could result in minor or moder-
ate injury.
General Warnings
Read all safety warnings and all in-
structions. Failure to follow the warn-
ings and instructions may result in
death or serious injury.
Save all safety warnings and instructions for fu-
ture reference.
The term battery pack used in these operating in-
structions refers to all original Bosch eBike battery
packs.
WARNING
uThis manual contains important safety, perfor-
mance and service information. Read it before
you take the first ride on your new bicycle, and
keep it for reference. The manual can also be found
online at www.bosch-ebike.com.
uThis manual is intended to be read together with
the separate user manual provided with your bi-
cycle. Be sure to read all provided documents in-
cluding labels on the product before your first ride.
uRead ALL accompanying manuals before riding
the bike for the first time. Your Bosch Drive Sys-
tem comes with additional manuals and documents
provided by the manufacturer of the bicycle and
other components. Failure to read and understand
safety information can result in death or serious in-
jury.
uTake responsibility for your own SAFETY. If you
have any questions or do not understand some-
thing, consult with your dealer or the bicycle or
component manufacturer.
uSome eBike accessories may present a choking
hazard to small children. Keep these accessories
away from children.
CAUTION
uThe Bosch Drive System adds weight to your bi-
cycle which you may not be used to lifting. Avoid
injury, use proper lifting techniques.
Using your Manual
In addition to the functions shown here, changes to
software relating to troubleshooting and functional
enhancements may be introduced at any time.
Graphics
The bicycle shown in this manual may differ slightly
from your bicycle, but will be similar enough to help
you understand our instructions.
RIGHT-HAND and LEFT-HAND sides are determined
by facing in the direction the bicycle will travel when
going forward. When you see a broken line (------), the
item referred to is hidden from view.

On-product warning labels
A
B
ASafety instructions for PowerPack
BSafety instructions for PowerTube
uWarning labels have been placed on the Bosch
eBike System for your protection. Read and fol-
low the instructions of the labels on the product
carefully. If a label becomes illegible or comes
off, contact your Bosch bicycle dealer to obtain a
replacement. Replacement safety labels are pro-
vided by Bosch at no charge.
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Handling the lithium-ion battery pack
Safety warnings for Bosch eBike
batteries
Read and understand all safety warn-
ings and instructions. Failure to follow
the below warnings could result in death or serious in-
jury.
Save all safety warnings and instructions for fu-
ture reference.
The term battery pack used in these operating in-
structions refers to all original Bosch eBike battery
packs.
DANGER
uDo not puncture or crush the battery pack. Do
not impact the battery pack or modify it in any
way. Do not use the battery pack if it shows visible
damage. Danger of fire or explosion which can
cause death or serious injury.
max.140°F
Protect the battery pack against heat
(e.g., temperature >140°F), fire and
immersing into water. Danger of ex-
plosion.
WARNING
uUse only original Bosch battery packs approved
for your eBike by the manufacturer and pur-
chased from a credible source. Use of non-ap-
proved or counterfeit battery packs can lead to
death or serious injury.
uRemove the battery from the eBike before be-
ginning work (e.g. inspection, repair, assembly,
maintenance, work on the chain, etc.) on the
eBike, transporting it with a car or airplane, or
storing it. Unintentional activation of the eBike sys-
tem poses a risk of injury.
uDo not open the battery. There is a risk of short-
circuiting. Opening the battery voids any and all
warranty claims.
uWhen the battery is not in use, keep it away from
paper clips, coins, keys, nails, screws or other
small metal objects that could make a connec-
tion from one terminal to another. A short circuit
between the battery terminals may cause burns or a
fire. Short circuit damage which occurs in this in-
stance voids any and all warranty claims against
Bosch.
uAvoid mechanical loads and exposure to high
temperatures. These can damage the battery cells
and cause the flammable contents to leak out.
uDo not place the charger or the battery near
flammable materials. Ensure the battery is com-
pletely dry and placed on a fireproof surface be-
fore charging. There is a risk of fire due to the heat
generated during charging.
uThe eBike battery must not be left unattended
while charging.
uIf used incorrectly, liquid may leak from the bat-
tery. Contact with this liquid should be avoided.
If contact accidentally occurs, rinse off with wa-
ter. If the liquid comes into contact with your
eyes, seek additional medical attention. Liquid
leaking from the battery may cause irritation or
scalding.
uBatteries must not be subjected to mechanical
shock. There is a risk of the battery being damaged.
uThe battery may give off fumes if it becomes
damaged or is used incorrectly. Ensure the area
is well ventilated and seek medical attention
should you experience any adverse effects. The
fumes may irritate the respiratory system.
uOnly charge the battery using original Bosch
chargers. When using chargers that are not made
by Bosch, the risk of fire cannot be excluded.
uUse the battery only in conjunction with eBikes
that have original Bosch eBike drive systems.

This is the only way in which you can protect the
battery against dangerous overload.
uUse only original Bosch batteries that the manu-
facturer has approved for your eBike. Using
other batteries can lead to injuries and pose a fire
hazard. Bosch accepts no liability or warranty
claims if other batteries are used.
uDo not use the rack-mounted battery as a han-
dle. Lifting the eBike up by the battery can damage
the battery.
uRead and observe the safety warnings and in-
structions in all operating instructions of the
eBike system and your eBike.
uKeep the battery away from children.
The safety of both our customers and our products is
important to us. Our eBike batteries are lithium-ion
batteries which have been developed and manufac-
tured in accordance with the latest technology. We
comply with or exceed the requirements of all rele-
vant safety standards. When charged, these lithium-
ion batteries contain a high level of energy. If a fault
occurs (which may not be detectable from the out-
side), in very rare cases and under unfavorable condi-
tions, lithium-ion batteries can catch fire.
Privacy notice
When you connect the eBike to the Bosch diagnostic
tool, data about the eBike batteries (e.g. tempera-
ture, cell voltage, etc.) is transferred to Bosch eBike
Systems (Robert Bosch GmbH) for the purposes of
product improvement. You can find more information
about this on the Bosch eBike website at
www.bosch-ebike.com.
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Product description and
specifications
Product features PowerPack
(6)
(5)
(1)
(13)
(12)
(2)
(3) (4)
(11)
(10)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(12)
(13)
All representations of bike components are schematic
and can deviate from your eBike.
(1) Rack-mounted battery holder
(2) Rack-mounted battery
(3) Operation/state of charge indicator
(4) On/off button
(5) Key for the battery lock
(6) Battery lock
(7) Upper holder for standard battery
(8) Standard battery
(9) Lower holder for standard battery
(10) Cover (supplied only on eBikes with two bat-
tery packs)
(11) Charger
(12) Socket for charging connector
(13) Charging socket cover

Product features PowerTube
(16)
(14)
(5)
(6)
(12) (13)
(14)
(15)
(11)
(4)
(3)
(4)
All representations of bike components are
schematic and can deviate from your eBike.
(3) Operation/state of charge indicator
(4) On/off button
(5) Key for the battery lock
(6) Battery lock
(11) Charger
(12) Socket for charging connector
(13) Charging socket cover
(14) PowerTube safety restraint
(15) PowerTube battery
(16) PowerTube safety hook
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Technical data
Li-ion battery PowerPack 400 PowerPack 500
Product code BBS266A)
BBR266B) BBS276A) BBR276B)
– Rack-mounted battery 0275007525/526 0275007535/536
Rated voltage V= 36 36
Nominal capacity Ah 11 13.4
Energy Wh 400 500
Operating temperature °F +23 to +104 +23 to +104
Storage temperature °F +14 to +140 +14 to +140
Permitted charging temperature
range
°F +32 to +104 +32 to +104
Weight, approx. lb 5.5A)/5.7B) 5.7A)/6.0B)
Protection rating IP 54 (dust- and splash-
proof)
IP 54 (dust- and splash-
proof)
A) Standard battery
B) Rack-mounted battery
This device is in compliance with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device must not cause harmful interference, and
2. this device must accept any interference that is received, including interference that may cause undesired operation.
This device is in compliance with CAN ICES-3(B)/NM B-3(B).
Li-ion battery PowerTube 400 PowerTube 500 PowerTube 625
Product code BBP287 horizontal
BBP288 vertical
BBP285 horizontal
BBP286 vertical
BBP295 horizontal
BBP296 vertical
Rated voltage V= 36 36 36
Nominal capacity Ah 11 13.4 17.4
Energy Wh 400 500 625
Operating temperature °F +23 to +104 +23 to +104 +23 to +104
Storage temperature °F +14 to +140 +14 to +140 +14 to +140
Permitted charging temperature
range
°F +32 to +104 +32 to +104 +32 to +104
Weight, approx. lb 6.4 6.4 7.7
Protection rating IP 54 (dust- and
splash-proof)
IP 54 (dust- and
splash-proof)
IP 54 (dust- and
splash-proof)
This device is in compliance with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device must not cause harmful interference, and
2. this device must accept any interference that is received, including interference that may cause undesired operation.
This device is in compliance with CAN ICES-3(B)/NM B-3(B).

Fitting
uEnsure the battery is placed on clean surfaces
only. Avoid getting dirt, e.g. sand or soil, in the
charging socket and contacts in particular.
Testing the battery before using it for the
first time
Test the battery before charging it for the first time or
using it in your eBike.
To do this, press the on/off button (4) to switch the
battery on. If none of the LEDs on the battery charge
indicator (3) light up, the battery may be damaged.
If at least one (but not all) of the LEDs on the battery
charge indicator (3) lights up, the battery will need to
be fully charged before using it for the first time.
uDo not charge or use batteries if they are dam-
aged. Contact an authorized bicycle dealer.
Charging the battery
uUse only the charger included with your eBike or
an identical original Bosch charger. Only this
charger is compatible with your eBike's lithium-ion
battery.
Note: The battery is supplied partially charged. To
ensure full battery capacity, fully charge the battery
in the charger before using it for the first time.
To charge the battery, read and follow the instruc-
tions in the operating manual for the charger.
The battery can be charged at any state of charge. In-
terrupting the charging process does not damage the
battery.
The battery has a temperature monitoring function
which only allows it to be charged within a tempera-
ture range of 32°F to 104°F.
If the temperature of the battery is
outside this charging range, three of
the LEDs on the battery charge indi-
cator (3) will flash. Disconnect the
battery from the charger and let it
acclimatize.
CAUTION
uDo not connect the battery pack to the charger
until it has reached the allowable charging tem-
perature.
Battery charge indicator
The five green LEDs on the battery charge indicator
(3) indicate the battery's state of charge of when the
battery is switched on.
Each LED represents approximately 20% of the
charging capacity. When the battery is fully charged,
all five LEDs will be lit.
The battery's state of charge when switched on is also
shown on the display of the on-board computer. Read
and follow the instructions in the operating manuals
for the drive unit and on-board computer.
If the battery capacity is less than 5%, all the LEDs on
the battery charge indicator (3) on the battery will go
out. The display function of the on-board computer,
however, will carry on working.
Once charging is complete, disconnect the battery
from the charger and the charger from the mains.
Using two batteries for one eBike
(optional)
The manufacturer can also equip an eBike with two
batteries. In this case, one of the charging sockets
will not be accessible or it will have been sealed with
a sealing cap by the bicycle manufacturer. Only
charge the batteries via the charging socket that is ac-
cessible.
uNever open charging sockets that have been
sealed by the manufacturer. Charging batteries
via a charging socket that used to be sealed may
cause irreparable damage.
If you want to use an eBike that is designed for two
batteries with only one battery, cover the contacts of
the unused socket using the cover (10) provided.
Otherwise there is a risk that the exposed contacts
will cause a short circuit (see figures A and B).
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Charging with Two Battery Packs Inserted
If two battery packs are mounted on one eBike, both
battery packs can be charged using the unsealed con-
nection. To begin with, both batteries are charged
one after the other until they reach approx.80–90%
capacity, then they are both charged at the same time
until full (the LEDs on both batteries flash).
When the bike is in operation, power is drawn from
both batteries on an alternating basis.
If you take the battery packs out of the holders, you
can charge each battery pack individually.
Charging with one battery fitted
If only one battery is fitted, you can only charge the
battery that has the accessible charging socket on the
bike. You can only charge the battery with the sealed
charging socket if you take the battery out of the
holder.

Inserting and Removing the battery
uAlways switch off the battery and the eBike sys-
tem when inserting the battery into the holder
or removing it from the holder.
Inserting and Removing the Standard Battery
7°
(8)
(9)
(10)
(5)
(6)
(7)
In order for the battery to be inserted, the key (5)
must be inserted into the lock (6) and the lock must
be open.
To insert the standard battery (8), place it onto the
contacts on the lower holder (9) on the eBike (the
battery can be tilted towards the frame by up to 7°).
Tilt it into the upper holder (7) as far as possible.
uAlways check that the battery pack is locked in
place. To do this, pull on the battery pack (after the
key has been removed).
Check that the battery is secure. Always secure the
battery by closing the lock (6) – otherwise the lock
may open and the battery may fall out of the holder.
Always remove the key (5) from the lock (6) after
closing it. This prevents both the key from falling out
and the battery from being removed by unauthorized
third parties when the eBike is not in use.
To remove the standard battery (8), switch it off
and open the lock using the key (5). Tilt the battery
out of the upper holder (7) and pull it out of the lower
holder (9).
Inserting and removing the rack-mounted battery
(6)
(5)
(1) (10)
(2)
In order for the battery to be inserted, the key (5)
must be inserted into the lock (6) and the lock must
be open.
To insert the rack-mounted battery (2), slide it con-
tacts-first into the holder (1) on the rack until it clicks
into place.
uAlways check that the battery pack is locked in
place. To do this, pull on the battery pack (after the
key has been removed).
Check that the battery is secure. Always secure the
battery by closing the lock (6) – otherwise the lock
may open and the battery may fall out of the holder.
Always remove the key (5) from the lock (6) after
closing it. This prevents both the key from falling out
and the battery from being removed by unauthorized
third parties when the eBike is not in use.
To remove the rack-mounted battery (2), switch it
off and open the lock using the key (5). Pull the bat-
tery out of the holder (1).
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Removing the PowerTube battery
1
2
(5) (6)
(15) (15)
(14)
❶To remove the PowerTube battery (15), open
the lock (6) using the key (5). The battery will be
unlocked and fall into the safety restraint (14).
❷Press on the safety restraint from above. The
battery will be unlocked completely and fall into
your hand. Pull the battery out of the frame.
Note: As a result of varying designs, the PowerTube
battery may need to be inserted and removed using a
different method. In this case, consult the bicycle
documentation provided by your bicycle manufac-
turer.
Inserting the PowerTube battery
1
2
4
3
(14)
(15)
(6)
(5)
In order for the battery to be inserted, the key (5)
must be inserted into the lock (6) and the lock must
be open.
❶To insert the PowerTube battery (15), place it so
that its contacts are in the lower holder of the
frame.
❷Push the battery upwards until it is held by the
safety restraint (14).
❸Hold the lock open with the key and press the
battery upwards until you hear it click into place.
Check that the battery is secure in all directions.
❹Always secure the battery by closing the lock (6)
– otherwise the lock may open and the battery
may fall out of the holder.
uAlways check that the battery pack is locked in
place. To do this, pull on the battery pack (after the
key has been removed).
Always remove the key (5) from the lock (6) after
locking it. This prevents both the key from falling out
and the battery from being removed by unauthorized
third parties when the eBike is not in use.

Operation
Start-up
uUse only original Bosch batteries that the manu-
facturer has approved for your eBike. Using
other batteries can lead to injuries and pose a fire
hazard. Bosch accepts no liability or warranty
claims if other batteries are used.
Switching on/off
Switching on the battery is one way to switch on the
eBike system. Read and follow the instructions in the
operating manuals for the drive unit and on-board
computer.
Before switching on the battery, i.e. the eBike sys-
tem, make sure that the lock (6) is closed.
To switch on the battery, press the on/off button (4).
Do not use sharp or pointed objects to press the but-
ton. The LEDs on the indicator (3) will light up, indi-
cating the battery's state of charge at the same time.
uAlways check that the battery pack is locked in
place. To do this, pull on the battery pack (after the
key has been removed).
Note: If the battery capacity is less than 5%, none of
the LEDs on the battery charge indicator (3) will light
up. The only way to see if the eBike system is
switched on is via the on-board computer.
To switch off the battery, press the on/off button (4)
again. The LEDs on the indicator (3) go out. This will
also switch the eBike system off.
If no power is drawn from the eBike drive for about
ten minutes (e.g. because the eBike is not moving)
and no button is pressed on the on-board computer
or the operating unit of the eBike, the eBike system,
and therefore also the battery, will switch off auto-
matically to save energy.
The battery is protected against deep discharge,
overloading, overheating and short-circuiting by the
"Electronic Cell Protection (ECP)". In the event of
danger, a protective circuit switches the battery off
automatically.
If a fault is detected in the
battery, two of the LEDs
on the battery charge in-
dicator (3) will flash. Con-
tact an authorized bicycle
dealer if this happens.
Transport
uAlways remove the battery pack from the bicy-
cle before transporting the bicycle on a vehicle
bike rack. Failure to remove the battery pack when
using a vehicle bike rack can lead to death or seri-
ous injury. The battery may detach during transport
and cause an accident to following vehicles.
uAlways use an approved and compatible bicycle
rack when transporting your eBike. The Bosch
drive system adds weight to the bicycle. Refer to
your bicycle rack manual to be sure your eBike is
compatible. Overloading a bike rack can result in
death or serious injury.
uUse proper lifting techniques as electric bikes
are generally heavier than bicycles.
Ship batteries only when the housing is undamaged.
Tape or mask off open contacts and pack up the bat-
tery in such a manner that it cannot move around in
the packaging. Inform your parcel service that the
package contains dangerous goods. Please also ob-
serve possibly more detailed national regulations. Al-
ways check state and federal regulations before at-
tempting to ship your battery.
If you have any questions about transporting the bat-
teries, contact an authorized bicycle dealer. You can
also order suitable transport packaging from the
dealer.
Maintenance/cleaning
uDo not open any of the components. Service
should only be carried out at an authorized
Bosch eBike dealer. Failure to follow above warn-
ing can cause death or serious injury. Refer to your
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bicycle manual or component manual for all non-
Bosch drive system components.
uAlways remove the battery pack before perform-
ing any bicycle inspection, maintenance or re-
pair. Failure to remove the battery pack before per-
forming bicycle inspection, maintenance or repair
can lead to serious injury.
uIf replacing your battery, buy only a genuine
Bosch battery pack from an approved source.
See your Bosch eBike dealer for original Bosch
parts.
uAlways switch the battery pack off, when insert-
ing or removing it from the holder. Never attempt
to insert or remove the battery pack while riding the
bike.
uDo not charge or use your eBike in any area with
a potentially explosive atmosphere, such as at a
fueling area, or in areas where the air contains
chemicals or particles (such as grain, dust, or
metal powders). Obey all signs and instructions.
uDo not submerge your eBike components in wa-
ter, or wash with pressurized hose. Your Bosch
drive unit is designed to be water tight to rain water
or non-pressure hose washing.
uNote down the manufacturer and the number of
the key. In case of loss of the keys, please refer to
an authorised Bosch eBike dealer. Please provide
the name of the manufacturer and the number of
the key.
uDo not paint any components of the Bosch drive
system as they may cause premature failure of
the component.
After-sales service and advice on using
products
If you have any questions about the eBike system and
its components, contact an authorized bicycle dealer.
For contact details of authorized bike dealerships,
please visit www.bosch-ebike.com.
Please contact an authorized bicycle dealer if the bat-
tery is no longer working.
Cleaning
uDo not submerge your eBike components in wa-
ter, or wash with pressurized hose. Your Bosch
drive unit is designed to be water tight to rain water
or non-pressure hose washing.
Keep all components of your eBike clean, especially
the battery-pack contacts and corresponding holder
contacts. All components including the drive unit may
not be immersed in water or cleaned with a high-pres-
sure cleaner. Keep all components of your eBike
clean, especially the batterypack contacts and corre-
sponding holder contacts. Clean them carefully with a
soft, damp cloth (using only mild soap and water).
Storing
The service life of the battery can be extended if it is
looked after well and especially if it is stored at the
correct temperature.
As it ages, however, the capacity of the battery will di-
minish, even with good care.
A significantly reduced operating period after charg-
ing indicates that the battery pack is worn out and
must be replaced. You can replace it yourself by pur-
chasing a genuine Bosch PowerPack from an autho-
rized Bosch eBike dealer.
Recharging the battery before and during
storage
When you are not going to use the battery for an ex-
tended period (longer than three months), store it at
a state of charge of around 30% to 60% (when two
to three of the LEDs on the battery charge indicator
(3) are lit).
Check the state of charge after six months. If only one
of the LEDs on the battery charge indicator (3) is lit,
charge the battery back up to around 30% to 60%.
Note: If the battery is stored with no charge for an ex-
tended period of time, it may become damaged de-

spite the low self-discharge and the battery capacity
could be significantly reduced.
Leaving the battery permanently connected to the
charger is not recommended.
Storage conditions
If possible, store the battery in a dry, well-ventilated
place. Protect it against moisture and water. When
the weather conditions are bad, it is advisable to re-
move the battery from the eBike and store it in a
closed room until you use it next, for example.
Store the eBike batteries in the following locations:
– In a room with a smoke alarm
– Away from combustible or easily flammable objects
– Away from heat sources
Store the batteries at temperatures between 32°F
and 68°F. Never store them at temperatures below
14°F or above 140°F. To ensure that the service life
is as long as possible, storage at approx. 68°F (room
temperature) is recommended.
Make sure that the maximum storage temperature is
not exceeded. Do not leave the battery in your car in
the summer, for example, and store it away from di-
rect sunlight.
Leaving the battery on the bicycle for storage is not
recommended.
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0 275 U07 XPX | (10.01.2019) Bosch eBike Systems
Troubleshooting
Cause Corrective measures
Battery defective
Two LEDs flash on the battery.
Contact an authorized bike dealership.
Battery too warm or too cold
Three LEDs flash on the battery.
Disconnect the battery from the charger until the
charging temperature range has been reached.
Do not reconnect the battery to the charger until it has
reached the correct charging temperature.
The charger is not charging.
No LEDs flashing (one or more LEDs will remain
permanently lit depending on the state of charge of
the eBike battery).
Contact an authorized bike dealership.
Charging not possible (no indicator on battery)
Connector not attached properly Check all connections.
Battery contacts dirty Carefully clean the battery contacts.
Socket outlet, cable or charger defective Check the mains voltage, have the charger checked
over by a bike dealership.
Battery defective Contact an authorized bike dealership.

Battery Recycling Program
The drive unit, on-board computer incl.
operating unit, battery, speed sensor, ac-
cessories and packaging should be dis-
posed of in an environmentally correct
manner.
Do not dispose of eBikes and their components with
household waste.
Tape or mask off the contact surfaces of the battery
pack’s terminals with adhesive tape before disposing
of battery packs.
Do not touch severely damaged eBike batteries with
your bare hands – electrolyte may escape and cause
skin irritation. Store the defective battery in a safe lo-
cation outdoors. Cover the terminals if necessary and
inform your dealer. They will help you to dispose of it
properly.
You may recycle your Bosch battery
pack by calling 1.800.822.8837.
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