Bosch DIVAR IP all?in?one 5000 Series User manual

DIVAR IP all‑in‑one 5000
DIP‑5240IG‑00N | DIP‑5244IG‑4HD | DIP‑5248IG‑4HD |
DIP‑524CIG‑4HD | DIP‑5240GP‑00N | DIP‑5244GP‑4HD |
DIP‑5248GP‑4HD | DIP‑524CGP‑4HD
en Installation manual

DIVAR IP all-in-one 5000 Table of contents | en 3
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Table of contents
1Safety precautions 5
1.1 General safety precautions 5
1.2 Electrical safety precautions 7
1.3 ESD precautions 9
1.4 Operating precautions 10
1.5 Data security precautions 10
2System overview 11
2.1 Device views 12
2.2 Control panel elements 14
3Installing a hard drive 16
3.1 Removing a hard drive carrier from a hard drive bay 16
3.2 Installing a hard drive into a hard drive carrier 17
3.3 Installing a hard drive carrier into a hard drive bay 19
4System setup 20
4.1 Default settings 20
4.2 Prerequisites 20
4.3 Operating modes 21
4.4 Preparing hard drives for video recording 21
4.5 Starting the application 22
4.5.1 Operating as full video recording and management system 24
4.5.2 Operating as pure video recording system 24
4.5.3 Operating as iSCSI storage expansion 24
4.6 Using BVMS Config Wizard 25
4.7 Adding additional licenses 26
4.8 Using BVMS Operator Client 27
5Remote connection to the system 28
5.1 Protecting the system from unauthorized access 28
5.2 Setting up port forwarding 28
5.3 Choosing an appropriate client 28
5.3.1 Remote connection with Operator Client 29
5.3.2 Remote connection with Video Security App 29
6Maintenance 29
6.1 Monitoring the system 29
6.2 Recovering the unit 30

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6.3 Service and repair 31
7Additional documentation and client software 32

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1 Safety precautions
Observe the safety precautions in this chapter.
1.1 General safety precautions
Follow these rules to ensure general safety:
– Keep the area around the system clean and free of clutter.
– Place the chassis top cover and any system components
that have been removed away from the system or on a table
so that they won't accidentally be stepped on.
– Do not wear loose clothing such as neckties and
unbuttoned shirt sleeves while working on the system.
Loose clothing can come into contact with electrical
circuits or be pulled into a cooling fan.
– Remove any jewelry or metal objects from your body, which
are excellent metal conductors that can create short
circuits and harm you if they come into contact with printed
circuit boards or areas where power is present.
!
Warning!
Interruption of mains supply:
Voltage is applied as soon as the mains plug is inserted into the
mains socket.
However, for devices with a mains switch, the device is only
ready for operation when the mains switch (ON/OFF) is in the
ON position. When the mains plug is pulled out of the socket,
the supply of power to the device is completely interrupted.

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!
Warning!
Removing the housing:
To avoid electric shock, the housing must only be removed by
qualified service personnel.
Before removing the housing, the plug must always be removed
from the mains socket and remain disconnected while the
housing is removed. Servicing must only be carried out by
qualified service personnel. The user must not carry out any
repairs.
!
Warning!
Power cable and AC adapter:
When installing the product, use the provided or designated
connection cables, power cables and AC adaptors. Using any
other cables and adaptors could cause a malfunction or a fire.
Electrical Appliance and Material Safety Law prohibits the use
of UL or CSA-certified cables (that have UL/CSA shown on the
code) for any other electrical devices.
!
Warning!
Lithium battery:
Batteries that have been inserted wrongly can cause an
explosion. Always replace empty batteries with batteries of the
same type or a similar type recommended by the manufacturer.
Handle used batteries carefully. Do not damage the battery in
any way. A damaged battery may release hazardous materials
into the environment.
Dispose of empty batteries according to the manufacturer's
instructions, or local directives.
!
Warning!
Handling of lead solder materials used in this product may
expose you to lead, a chemical known to the State of California
to cause birth defects and other reproductive harm.

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Notice!
Electrostatically sensitive device:
To avoid electrostatic discharges, the CMOS/MOSFET
protection measures must be carried out correctly.
When handling electrostatically sensitive printed circuits,
grounded anti-static wrist bands must be worn and the ESD
safety precautions observed.
Notice!
Installation should only be carried out by qualified customer
service personnel in accordance with the applicable electrical
regulations.
Notice!
The operating system includes the latest Windows security
patches available at the time the software image was created.
We recommend that you regularly install the latest security
patches using the Windows Update function.
Disposal
Your Bosch product has been developed and manufactured
using high-quality materials and components that can be reused.
This symbol means that electronic and electrical devices that
have reached the end of their working life must be disposed of
separately from household waste.
In the EU, separate collecting systems are already in place for
used electrical and electronic products. Please dispose of these
devices at your local communal waste collection point or at a
recycling center.
1.2 Electrical safety precautions
Basic electrical safety precautions should be followed to protect
you from harm and the system from damage:

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– Be aware of the locations of the power on/off switch on the
chassis as well as the room's emergency power-off switch,
disconnection switch or electrical outlet. If an electrical
accident occurs, you can then quickly remove power from
the system.
– Do not work alone when working with high voltage
components.
– Disconnect the power cables before installing or removing
any components from the computer, including the
backplane.
– When disconnecting power, you should first turn off the
system and then unplug the power cords from all the power
supply modules in the system.
– When working around exposed electrical circuits, another
person who is familiar with the power-off controls should
be nearby to switch off the power if necessary.
– Use only one hand when working with powered-on
electrical equipment. This is to avoid making a complete
circuit, which will cause electrical shock. Use extreme
caution when using metal tools, which can easily damage
any electrical components or circuit boards they come into
contact with.
– The power supply power cords must include a grounding
plug and must be plugged into grounded electrical outlets.
The unit has more than one power supply cord. Disconnect
both power supply cords before servicing to avoid electrical
shock.
– Mainboard replaceable soldered-in fuses: Self-resetting PTC
(Positive Temperature Coefficient) fuses on the mainboard
must be replaced by trained service technicians only. The
new fuse must be the same or equivalent as the one
replaced. Contact technical support for details and
support.

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!
Caution!
Mainboard Battery: There is a danger of explosion if the
onboard battery is installed upside down, which will reverse its
polarities. This battery must be replaced only with the same or
an equivalent type recommended by the manufacturer
(CR2032). Dispose of used batteries according to the
manufacturer's instructions.
1.3 ESD precautions
Electrostatic Discharge (ESD) is generated by two objects with
different electrical charges coming into contact with each other.
An electrical discharge is created to neutralize this difference,
which can damage electronic components and printed circuit
boards. The following measures are generally sufficient to
neutralize this difference before contact is made to protect your
equipment from ESD:
– Do not use mats designed to decrease electrostatic
discharge as protection from electrical shock. Instead, use
rubber mats that have been specifically designed as
electrical insulators.
– Use a grounded wrist strap designed to prevent static
discharge.
– Keep all components and printed circuit boards (PCBs) in
their antistatic bags until ready for use.
– Touch a grounded metal object before removing the board
from the antistatic bag.
– Do not let components or printed circuits boards come into
contact with your clothing, which may retain a charge even
if you are wearing a wrist strap.
– Handle a board by its edges only. Do not touch its
components, peripheral chips, memory modules or
contacts.
– When handling chips or modules, avoid touching their pins.
– Put the mainboard and peripherals back into their antistatic
bags when not in use.

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– For grounding purposes, make sure your computer chassis
provides excellent conductivity between the power supply,
the case, the mounting fasteners and the mainboard.
1.4 Operating precautions
Notice!
The chassis cover must be in place when the system is
operating to assure proper cooling.
Out of warranty damage to the system can occur if this practice
is not strictly followed.
Notice!
Please handle used batteries carefully. Do not damage the
battery in any way. A damaged battery may release hazardous
materials into the environment. Do not discard a used battery in
the garbage or a public landfill. Please comply with the
regulations set up by your local hazardous waste management
agency to dispose of your used battery properly.
!
Warning!
Use caution when servicing and working around the backplane.
Hazardous voltage or energy is present on the backplane when
the system is operating. Do not touch the backplane with any
metal objects and make sure no ribbon cables touch the
backplane.
1.5 Data security precautions
For data security reasons observe the following:
– Physical access to the system shall be restricted to
authorized personnel only. It is strongly suggested to place
the system in an access control protected area, in order to
avoid physical manipulation of the system.
– Windows online update functionality or the corresponding
monthly roll-up patches for offline installation can be used
to install OS security updates.

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– Limiting local network access to trusted devices is strongly
suggested. Details are described in the Technical note
Network Authentication 802.1X and in the Bosch IP Video and
Data Security Guidebook, available in the online product
catalog.
– For access via public networks only use the secure
(encrypted) communication channels.
See also
– Remote connection to the system, page 28
2 System overview
The DIVARIPall-in-one5000 system is an easy to use all-in-one
recording, viewing, and management solution for network
surveillance systems.
Running the full BVMS (BVMS solution and powered by
BoschVideoRecordingManager (VRM) including the Bosch
Video Streaming Gateway (VSG) to integrate 3rd party cameras,
DIVARIPall-in-one5000 is an intelligent IP storage device that
eliminates the need for separate Network Video Recorder (NVR)
server and storage hardware.
BVMS manages all IP and digital video and audio, plus all the
security data being transmitted across your IP network. It
seamlessly combines IP cameras and encoders, provides
system-wide event and alarm management, system health
monitoring, user and priority management.
DIVARIPall-in-one5000 is a 4-bay mini tower unit that features
front-swappable SATA hard drives.
It is easy to install and operate. All system software is pre-
installed — creating an out-of-the-box ready-to-use video
management appliance.
DIVARIPall-in-one5000 utilizes Windows Storage Server 2016
operating system.

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2.1 Device views
The DIVARIPall-in-one5000 system has a compact mini-tower
chassis. It has a hinged front cover that hides the hard drives
and the control panel.
The control panel located on the front features power buttons
and status monitoring LEDs.
On the rear there are various I/O ports.
Front view
2
1
5
34
6
7
8
910
11
1 Front cover 2 Lock for front cover
3 4 x hot-swap hard drive
ports (for 3.5" hard
drives)
4 Air intake filter
5 Power LED 6 HDD LED (not used)

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7 Network LED 8 Information LED
9 Reset button 10 2 x USB 2.0
11 Power on/off button
Rear view
1
6
2
3
4 5 7 8 9 10 11
12
13
1 Mains connection 2 Display port
3 HDMI 2.0 4 2 x USB 3.1 (Type A)
5 2 x USB 3.1 (Type C) 6 2 x LAN ports (RJ45),
teamed
Note: Do not change the
teaming mode!

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7 DVI-D port 8 2 x COM ports
9 Audio Mic in 10 Audio Line out
11 Additional GPU card with
4x mini-display ports (in
this case the mini-display
ports should be used for
monitor connection).
Note: Only available for
DIP‑5240GP‑00N,
DIP‑5244GP‑4HD,
DIP‑5248GP‑4HD and
DIP‑524CGP‑4HD.
12 Rear chassis hasp
(compatible with a variety
of commonly available
locks).
Note: Locks are not
included.
13 Kensington security slot
(for a standard
Kensington lock).
Note: Kensington lock is
not included.
2.2 Control panel elements
The control panel located on the front of the chassis features
power buttons and status monitoring LEDs.
Control panel buttons
Button Description
Power
The power button is used to apply or remove power
from the power supply to the system.
Note: Turning off system power with this button
removes the main power, but keeps standby power
supplied to the system.
To remove all power, unplug the system before
performing maintenance tasks.

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Button Description
Reset
The reset button is used to reboot the system.
Control panel LEDs
LED Description
Power
This LED indicates that power is being supplied to
the system's power supply units.
This LED should normally be illuminated when the
system is operating.
HDD
This LED is not used.
Network
This LED indicates network activity when flashing.
Informat
ion
This LED indicates the system status.
System status Description
Continuously on and
red
An overheat condition has
occurred. (This may be
caused by cable congestion.)
Blinking red (1Hz) Fan failure: check for an
inoperative fan.
Blinking red (0.25Hz) Power failure: check for an
inoperative power supply.

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LED Description
Solid blue Local UID has been
activated. Use this function
to locate the unit in a rack
environment.
Blinking blue
(300msec)
Remote UID has been
activated. Use this function
to locate the unit from a
remote location.
3 Installing a hard drive
The DIVARIPall-in-one5000 system features four front-
swappable hard drives. The hard drives are mounted in hard
drive carriers to simplify their installation and removal from the
chassis. These hard drives carriers also help promote proper
airflow for the hard drive bays.
Procedure
To install a hard drive, you have to perform following steps:
1. Removing a hard drive carrier from a hard drive bay, page 16
2. Installing a hard drive into a hard drive carrier, page 17
3. Installing a hard drive carrier into a hard drive bay, page 19
Notice!
Review the warnings and precautions listed in this manual
before performing works on the chassis.
3.1 Removing a hard drive carrier from a hard
drive bay
To remove a hard drive carrier from a hard drive bay:
1. Unlock the front cover and swing it open.
2. Press the release button to the right of the hard drive
carrier. This extends the hard drive carrier handle.

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3. Use the handle to pull the hard drive carrier out of the
chassis.
1
2
1 Release button 2 Hard drive carrier handle
Notice!
Do not operate the unit with the hard drive carriers removed
from the bays.
3.2 Installing a hard drive into a hard drive
carrier
To install a hard drive into a hard drive carrier:
1. Remove the screws which secure the dummy drive to the
hard drive carrier.

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2. Remove the dummy drive from the hard drive carrier and
place the hard drive carrier on a flat surface.
3. Slide a new hard drive into the hard drive carrier with the
printed circuit board side facing down.
4. Align the mounting holes in both, the hard drive carrier and
the hard drive.
5. Secure the hard drive to the hard drive carrier with the six
screws.

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1Hard drive carrier 2 SATA hard drive
Notice!
Bosch recommends using the respective Bosch hard disk
drives. The hard disk drives as one of the critical component
are carefully selected by Bosch based on available failure rates.
Hard disk drives not delivered from Bosch are not supported.
For more information about supported hard disk drives, see the
datasheet in the Bosch Online Product Catalog at:
www.boschsecurity.com
3.3 Installing a hard drive carrier into a hard
drive bay
To install a hard drive carrier into a hard drive bay:
1. Insert the hard drive carrier horizontally into the hard drive
bay, orienting the hard drive carrier so that the release
button is on the right.
2. Push the hard drive carrier into the bay until the handle
retracts and the hard drive carrier clicks into the locked
position.
3. Close and lock the front cover.

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4 System setup
4.1 Default settings
DIVARIP systems are shipped with a pre-installed Configuration
Wizard from factory.
All DIVARIP systems are preconfigured with a default IP address
and with default iSCSI settings:
– IP Address: automatically assigned by DHCP (fallback IP
address: 192.168.0.200).
– Subnet mask: automatically assigned by DHCP (fallback
subnet mask: 255.255.255.0).
Default user settings for administrator account
– User: BVRAdmin
– Password: WSS4Bosch
4.2 Prerequisites
Observe the following: