Bose QUIETCOMFORT 35 User manual

OWNER’S GUIDE
QUIETCOMFORT®35

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CONTENTS
Getting Started
Unpacking............................................................................................................................ 9
Headphone components................................................................................................ 10
Powering on your headphones.................................................................................... 11
The Bose®Connect App
Features........................................................................................................................ 12
Charging the Battery
Connecting the USB cable ............................................................................................ 13
Checking the battery....................................................................................................... 13
Headphone Status Indicators
Bluetooth® indicator ( )....................................................................................... 14
Battery indicator ( ) ............................................................................................. 14
Voice Prompts
Pre-installed languages .................................................................................................. 15
Changing the language .................................................................................................. 15
Bluetooth®
About Bluetooth® wireless technology..................................................................... 16
Choosing your pairing method............................................................................ 16
Pairing your Bluetooth® device.................................................................................... 17
Pairing your Bluetooth® device with NFC................................................................ 18
Disconnecting a Bluetooth® device............................................................................ 19
Reconnecting a Bluetooth® device............................................................................. 19

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CONTENTS
Noise Cancelling
About noise cancelling ................................................................................................... 20
Using noise cancelling only................................................................................... 20
Managing Multiple Connections
Switching between two connected Bluetooth® devices............................ 21
Identifying connected Bluetooth® devices...................................................... 21
Connecting a Bluetooth® device from the headphone pairing list ........ 21
Clearing the headphone pairing list .................................................................. 21
Headphone Controls
Media playback and volume functions ..................................................................... 22
Call functions...................................................................................................................... 23
Connecting Headphones Using a Cable
Using the back-up audio cable.................................................................................... 24
Connecting to airline audio systems ......................................................................... 25
Connecting to dual output connectors............................................................ 25
Connecting to a single output connector ....................................................... 25
Connecting Bose Products
Connecting to a Bose Home Speaker or Soundbar............................................. 26
Benefits......................................................................................................................... 26
Compatible products............................................................................................... 26
Connecting using the Bose Music app ............................................................. 27
Reconnecting to a Bose Home Speaker or Soundbar........................................ 27

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CONTENTS
Care and Maintenance
Storing your headphones .............................................................................................. 28
Cleaning your headphones ........................................................................................... 28
Replacement parts and accessories .......................................................................... 29
Limited Warranty .............................................................................................................. 29
Technical Information...................................................................................................... 30
Serial Number Location.................................................................................................. 30
Troubleshooting ..................................................................................................... 31

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GETTING STARTED
Unpacking
Carefully unpack the carton and confirm that the following parts are included:
Bose® QuietComfort® 35 wireless headphones Carry case
USB charging cable Back-up audio cable Airline
adapter
If any part of the headphones appears to be damaged, do not attempt to use it.
Contact your authorized Bose dealer immediately or call Bose customer service.
For contact information, refer to the quick start guide in the carton.

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GETTING STARTED
Headphone components
USB charging
connector
Headphone controls
Back-up
audio cable
connector NFC touchpoint
Power/Bluetooth
button
(three-position)
Battery and
Bluetooth®
indicators
Microphone

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GETTING STARTED
Powering on your headphones
Slide to the right.
The battery indicator glows green, amber, or red (to indicate the current battery
charge level). When powered on, noise cancelling is fully enabled.
Note: If the battery is depleted, you cannot use noise cancelling.
For more information on noise cancelling, see page 20.

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THE BOSE® CONNECT APP
Enhance your headphones with the Bose® Connect app.
Features
• Unlock the full potential of your headphones.
• Free app compatible with most Apple and Android™ systems.
• Easily connect and switch between multiple Bluetooth® devices with a single swipe.
• Keep your headphones up-to-date with the latest software.
• Customize headphone settings, like voice prompt language and hibernation mode.

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CHARGING THE BATTERY
Connecting the USB cable
1. Plug the small end of the USB cable into the micro-USB connector on the
right earcup.
2. Plug the other end into a USB wall charger or computer that is powered on.
While charging, the battery indicator blinks amber.
When the battery is fully charged, the battery indicator glows green. A full charge
powers the headphones for up to 20 hours when connected wirelessly and 40 hours
when connected with a wire.
Checking the battery
Each time you power on the headphones, the voice prompt announces the headphone
battery charge level. To visually check the battery, the indicator is located on the right
earcup.
While the headphones are in use, the battery indicator blinks red when the
battery needs charging. For more information, see “Headphone Status Indicators” on
page 14.
If you are connected to an Apple device, the device displays the headphone battery
charge level near the upper right corner of the screen.

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HEADPHONE STATUS INDICATORS
The battery and Bluetooth® indicators are located on the right earcup.
Bluetooth indicator
Battery indicator
Bluetooth® indicator ( )
Indicator activity System state
Blinking blue Ready to pair
Blinking white Connecting
Solid white (10 seconds) then
powers o
Connected
Battery indicator ( )
Indicator activity System state
Solid green Medium to full charge
Blinking amber Charging
Solid amber Low charge
Blinking red Need to charge
Solid red Charging error; out of temperature range

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VOICE PROMPTS
Voice prompts guide you through the Bluetooth® pairing and connecting processes.
Pre-installed languages
• English • German • Korean • Swedish
• Spanish • Mandarin • Italian • Dutch
• French • Japanese • Portuguese
Check for additional languages
Additional languages may be available. To check for language updates,
download the Bose® Updater.
Visit: btu.Bose.com
Changing the language
1. Press and hold and simultaneously until you hear the voice prompt for the first
language option.
2. Press or to scroll through the languages.
3. When you hear your language, press and hold to select.

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BLUETOOTH®
About Bluetooth®wireless technology
Bluetooth® wireless technology lets you stream music from Bluetooth smartphones,
tablets, computers or other audio devices to your headphones. Before you can stream
music from a Bluetooth device, you must pair the device with your headphones.
Choosing your pairing method
You can pair your Bluetooth® device with your headphones using Bluetooth wireless
technology or Near Field Communication (NFC).
What is NFC?
NFC is a technology that enables Bluetooth devices to establish wireless communication
with each other by simply touching the devices together. Refer to your device owner’s
guide to see if your model supports NFC.
If your Bluetooth device does not support
NFC or if you are unsure:
Follow the instructions for Bluetooth pairing
on page 17.
If your device supports Bluetooth pairing
via NFC:
Follow the instructions for NFC pairing on
page 18.
Note: If your device supports Bluetooth pairing via NFC, you can use either
pairing method.

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BLUETOOTH®
Pairing your Bluetooth®device
1. Slide the Power/Bluetooth® button ( ) to the Bluetooth® symbol ( ) and hold until
you hear “Ready to pair” or the Bluetooth indicator blinks blue.
2. On your Bluetooth device, turn on the Bluetooth feature.
Tip: The Bluetooth menu is usually found in the Settings menu.
3. Select your Bose® QuietComfort® headphones from the device list.
Once paired, you hear “Connected to <device name>” or the Bluetooth indicator
glows solid white.

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BLUETOOTH®
Pairing your Bluetooth®device with NFC
1. Power on the headphones.
2. Unlock your device and turn on the Bluetooth® and NFC features. Refer to the
owner’s guide for your device to learn more about these features.
3. Tap the NFC touchpoint on your device to the NFC touchpoint on your headphones.
Your device may prompt you to accept pairing.
Once paired, you hear “Connected to <device name>” or the Bluetooth indicator
glows solid white.

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BLUETOOTH®
Disconnecting a Bluetooth®device
• Turn o the Bluetooth®feature on your mobile device.
• If your device supports pairing via NFC, tap the NFC touchpoint on your device to the
NFC touchpoint on your headphones.
Note: When you disconnect your Bluetooth® device, noise cancelling
remains enabled.
Reconnecting a Bluetooth®device
• When powered on, the headphones try to reconnect with the two most recently con-
nected devices. Make sure the devices are within range and powered on.
• If your device supports Bluetooth® pairing via NFC, tap the NFC touchpoint on your
device to the NFC touchpoint on your headphones.

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About noise cancelling
Noise cancelling reduces unwanted noise providing a clearer, more lifelike audio
performance. You can use noise cancelling while listening to audio, or you can use noise
cancelling only.
Using noise cancelling only
If you want to use noise cancelling only, disconnect your Bluetooth® device
(see page 19). You can also pause or stop audio (see “Headphone Controls” on
page 22).
NOISE CANCELLING

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MANAGING MULTIPLE CONNECTIONS
Your headphones can remember up to eight paired Bluetooth® devices in its pairing list
and can be actively connected to two devices at a time.
Note: You can only play audio from one device at a time.
Switching between two connected Bluetooth® devices
1. Pause audio on your first Bluetooth device.
2. Play audio on your second Bluetooth device.
Identifying connected Bluetooth® devices
Slide to and release to hear which device is currently connected.
Connecting a Bluetooth® device from the headphone
pairing list
1. Slide to and release to hear which device is connected.
2. Within two seconds, slide to and release again to connect to the next device in
the headphone pairing list. Repeat until you hear the correct device name.
3. Play audio on the connected Bluetooth device.
Clearing the headphone pairing list
1. Slide to and hold for 10 seconds, until you hear “Bluetooth® device list cleared.”
2. Delete your Bose® QuietComfort® headphones from the Bluetooth list on
your device.
All Bluetooth devices are cleared and the headphones are ready to pair a
new device.

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HEADPHONE CONTROLS
The headphone controls are located on the side of the right earcup.
Volume up
Multi-function button
Volume down
Media playback and volume functions
Function What to do
Play/Pause Press
Skip Forward Press twice quickly.
Fast Forward Press twice quickly and hold the second press.
Skip Backward Press three times quickly.
Rewind Press three times quickly and hold the third press.
Volume Up Press
Volume Down Press

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HEADPHONE CONTROLS
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Call functions
Function What to do
Answer a call Press
End a call Press
Decline an incoming call Press and hold for two seconds.
Answer a second incoming call
and put the current call on hold
While on a call, press once.
Decline a second incoming call
and stay on current call
While on a call, press and hold for two seconds.
Switch between two calls With two active calls, press twice.
Create a conference call With two active calls, press
Activate voice control Press and hold
Refer to the owner’s guide for your device for more
information.

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CONNECTING HEADPHONES USING A CABLE
Using the back-up audio cable
Use the supplied back-up audio cable in the following situations:
• If the headphone battery is depleted.
• To connect a device that does not support Bluetooth® wireless technology.
• If you cannot use Bluetooth® wireless technology, for example on an airplane.
1. Plug the audio cable into the connector on the left earcup.
2. Plug the audio cable into the connector on your device.
Note: If the headphone battery is not depleted, you can still use noise cancelling by
powering on your headphones.