
10
TROUBLESHOOTING
Condition/Problem Things to Check Solution
Unit will not power up/turn on/start Outlet Make sure outlet is functioning correctly. Verify this by plugging another
device (ex: lamp) into the outlet. If outlet is connected to a light switch,
checktomakesureitison.Ifoutletisnotfunctioningndaworking
outlet.
Power cord not plugged in MakesurethepowercordisrmlysecuredtoA/Cinletontheunitand
rmlyinsertedintoanon-GFIwallsocket.
Power switch turned off Makesurethepowerswitchattherearoftheunitisinthe“ON”posi-
tion. Switch will light up red to indicate power is present.
Safety key not plugged in Plug Safety Key into Console (See Safety Key (Emergency Stop Procedures)
within Features section).
Speed displayed is not accurate Display set to wrong unit of mea-
sure. (English/Metric)
Change display units.
Walking belt misalignment Rear belt guides Belts should ride on top of triangular black belt guides at rear of
treadles.
Tracking adjustment Belts are not required to be perfectly centered and are typically farther
out in the rear than they are in the front. This may vary depending on
user’s stride. If belt is tracking to one side far enough to cause rubbing
ofbelt,consultthe“AdjustingtheWalkingBelts”procedure.
Speed dependent grinding or
scraping noise
Belt alignment Check walking belt alignment. Belt contact with metal guides under
Treadle can make a loud grinding sound. If belts are misaligned, adjust
walking belt.
Rollers or motor Contact Customer Care for further assistance.
Hesitation or belt slipping when
walking on unit
Walking belt tension Adjustwalkingbelttensionbyfollowingthe“AdjustingtheWalkingBelt”
procedure.
Knocking noises when unit is
operating
Igus bushing If knocking sound seems to be coming directly from the rear roller,
checkIgus(yellow“hat”shaped)bushingsandreplaceifcracked.
Hydraulic cylinder bolts Check and tighten both upper and lower bolts that connect the hydraulic
cylinders to the unit.
Belts stop turning while in use Safety key Plug Safety Key into Console (See Safety Key (Emergency Stop Procedures)
in Features section).
Motor overload Unit may be overloaded and drawing too much current, causing unit
to shut power down to protect motor. Consult belt lubrication schedule
to determine if belts need lubrication, check walking belt tension, and
restart unit.
Outlet Outlet may not have enough power available for the machine due to
other devices on same circuit. Remove any devices from power circuit
and restart machine.
Consoledisplays“C”,“S”,or“H”
with a number
Console Cycle power off and on to clear the error. If issue recurs be sure to note
the display code and contact Customer Service for further assistance.
Consoledisplays“LUbE”code Belt lubrication Consult lubrication schedule and apply if necessary. Push START but-
ton.