
FAQ & Troubleshooting
Issue
The armrest bolts don’t
seem fully tightened.
I can’t get the seat onto
the chair frame.
My chair won’t tilt.
My chair is stuck in the
reclined position.
The armrests on my chair
are wobbling or not stable.
My lumbar support feels
uncomfortable.
Suggestion
The bolts attaching the armrests to the chair should permit
them to slide. Use the locking levers to tighten.
Pull out the square lever on the side of the seat before
attempting to slide onto the frame.
Make sure to unlock the tilt by twisting the left lever on
your chair up.
If you chair is stuck mid-tilt, recline all the way back until
you hear a click. That will reset the tilt lock and your chair
back should rise to upright.
After you set your preferred armrest width, make sure to
lock the armrests using the two levers above the height
and tilt adjustment levers. When locked, these levers
should be parallel to the seat.
Use the two handles on both sides of the lumbar support
to adjust it up or down. The lumbar rest is designed to
support an upright posture, but if it stays uncomfortable,
you can remove it by rotating the pad 90 degrees (without
rotating the support arm) and applying firm pressure until
it pops o. Contact us if you want a consultation.
Phase
Assembly
Assembly
Usage
Usage
Usage
Usage