Brother MFC-J5910DW User manual

1
Start Here
Quick Setup Guide
USA/CAN Version 0
MFC-J5910DW
Thank you for choosing Brother, your support is important to us and we value your business. Your Brother product
is engineered and manufactured to the highest standards to deliver reliable performance, day-in and day-out.
Please read the Product Safety Guide first before you set up your machine. Then, please read this Quick Setup
Guide for the correct setup and installation.
1
Unpack the machine and check the components
The components included in the box may differ depending on your country.
WARNING
To avoid danger of suffocation, keep this plastic bag away from babies and children. Do not use this
bag in cribs, beds, carriages or play pens. This bag is not a toy.
aRemove the protective tape and film covering the machine, and also from the LCD.
bMake sure you have all the components.
WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death
or serious injuries.
CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injuries.
Starter Ink
Cartridges
Black
Yellow
Cyan
Magenta Quick Setup Guide
CD-ROM
Basic User’s Guide Product Safety
Guide
Product Registration Sheet (USA only) Telephone Line Cord
Note
• Save all packing materials and the box in case for any reason you must ship your machine.
• You need to purchase the correct interface cable for the interface you want to use (for USB or network
connection).
USB cable
It is recommended to use a USB 2.0 cable (Type A/B) that is no more than 6 feet (2 meters) long (cable not
included).
Network cable
Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast
Ethernet Network.

2
2
Load plain Letter/A4
paper
aPull the paper tray acompletely out of the
machine.
bOpen the output paper tray cover a.
cWith both hands, gently press and slide the
paper length guide aand then the paper side
guides bto fit the paper size.
Make sure that the triangular marks con the
paper length guide aand paper side guides b
line up with the mark for the paper size you are
using.
Note
When you use Legal, A3 or Ledger size paper,
press the universal guide release button aas
you slide out the front of the paper tray.
1
1
1
LT R
EXE
B5JIS
A4
B5JIS
EXE
Photo 2LL
4×6in
10×15cm
A4 B4JIS
LT R
LGL
LGR
1
3
2
3

3
dFan the stack of paper well to avoid paper jams
and misfeeds.
eGently put the paper into the paper tray print
side down and top edge first. Check that the
paper is flat in the tray.
fGently adjust the paper side guides to the
paper with both hands. Make sure that the
paper side guides touch the edges of the
paper.
gClose the output paper tray cover. Check that
the paper is flat in the tray and below the
maximum paper mark a.
hSlowly push the paper tray completely into the
machine.
iWhile holding the paper tray in place, pull out
the paper support auntil it clicks, and then
unfold the paper support flap b.
Note
Always make sure that the paper is not curled or
wrinkled.
IMPORTANT
Be careful that you do not push the paper in
too far; it may lift at the back of the tray and
cause paper feed problems.
1
2
1

4
3
Connect the power cord
and telephone line
aConnect the power cord.
bConnect the telephone line cord. Connect one
end of the telephone line cord to the jack on the
machine marked LINE and the other end to a
modular wall jack.
IMPORTANT
DO NOT connect the USB cable yet (if you are
using a USB cable).
IMPORTANT
The telephone line cord MUST be connected
to the jack on the machine marked LINE.
Note
If you are sharing one telephone line with an
external telephone, connect it as shown below.
Before you connect the external telephone,
remove the protective cap afrom the EXT. jack
on the machine.
1 Extension telephone
2 External telephone
Note
If you are sharing one telephone line with an
external telephone answering machine, connect it
as shown below.
Before you connect the external telephone
answering machine, remove the protective cap a
from the EXT. jack on the machine.
Set the receive mode to External TAD if you
have an external answering machine. See
Choose the correct Receive Mode on page 8. For
additional details, see Connecting an external
TAD (telephone answering device) in chapter 6 of
the Basic User’s Guide.
1
2
1
1

5
4
Install the ink cartridges
CAUTION
If ink gets in your eyes, wash it out with water at
once and call a doctor if you are concerned.
aMake sure that the power is turned on.
The LCD will show No Ink Cartridge.
bOpen the ink cartridge cover a.
cRemove the orange protective part a.
dLift the scanner cover until it locks securely into
the open position.
eStore the orange protective part in the holder
inside the machine as shown.
Make sure that the two projections on the
bottom of the orange protective part fit in the
two slots in the holder.
fLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover cusing
both hands.
Note
Make sure you install the Starter Ink Cartridges
included with your machine first.
Note
Do not throw away the orange protective part.
You will need it if you transport the machine.
1
1
2
1
3

6
gUnpack the ink cartridge.
Turn the green release lever on the orange
protective packing aclockwise until it clicks to
release the vacuum seal. Then remove the
orange protective packing aas shown.
hTake care to match the color of the lever a
with the cartridge color b, as shown in the
diagram below.
Install each ink cartridge in the direction of the
arrow on the label.
iGently push the back of the ink cartridge
marked “PUSH” until it clicks. After all the ink
cartridges are installed close the ink cartridge
cover.
IMPORTANT
DO NOT shake the ink cartridges. If ink stains
your skin or clothing, wash with soap or
detergent at once.
1
11
Note
The machine will prepare the ink tube system for
printing. This process will take approximately four
minutes. Do not turn off the machine.
1
2

7
5
Check the print quality
aWhen the preparation process has finished, the
LCD shows Set Paper and Press Start.
Press Start.
bCheck the quality of the four color blocks on the
sheet. (black/yellow/cyan/magenta)
cIf all lines are clear and visible, press Yes to
finish the quality check and go to step 6.
If you can see missing short lines, press No and
follow the steps on the LCD.
6
Choose your language
(if needed)
aPress Menu.
bPress sor tto display Initial Setup.
Press Initial Setup.
cPress sor tto display Local Language.
Press Local Language.
dPress your language.
ePress Stop/Exit.
IMPORTANT
• DO NOT take out ink cartridges if you do not
need to replace them. If you do so, it may
reduce the ink quantity and the machine will
not know the quantity of ink left in the
cartridge.
• DO NOT repeatedly insert and remove the
cartridges. If you do so, ink may seep out of
the cartridge.
• If you mix the colors by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting the
cartridge installation. (See Cleaning the
print head in Appendix A of the Basic User’s
Guide.)
• Once you open an ink cartridge, install it in
the machine and use it up within six months
of installation. Use unopened ink cartridges
by the expiration date written on the
cartridge package.
• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
• Brother strongly recommends that you do
not refill the ink cartridges provided with
your machine. We also strongly recommend
that you continue to use only Genuine
Brother Brand replacement ink cartridges.
Use or attempted use of potentially
incompatible ink and/or cartridges in the
Brother machine may cause damage to the
machine and/or may result in unsatisfactory
print quality. Our warranty coverage does
not apply to any problem that is caused by
the use of unauthorized third party ink
and/or cartridges. To protect your
investment and obtain premium
performance from the Brother machine, we
strongly recommend the use of Genuine
Brother Supplies.
OK
Poor

8
7
Choose the correct Receive Mode
The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail,
Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
For details, see Using Receive Modes in chapter 5 of the Basic User’s Guide.
aPress Menu.
bPress sor tto display Initial Setup.
Press Initial Setup.
cPress Receive Mode.
dPress sor tto display Fax Only, Fax/Tel, External TAD or Manual.
Press the desired receive mode.
ePress Stop/Exit.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but telephone companies may have other names for this service such
as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Call, and Smart Ring. See Distinctive
Ring in chapter 6 of the Basic User’s Guide for instruction on setting up your machine using this feature.
Will you be using Voicemail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that
Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail
in chapter 6 of the Basic User’s Guide for instructions on setting up your machine using this service.
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode. See
the instructions below. For additional details, see Connecting an external TAD (telephone answering device) in
chapter 6 of the Basic User’s Guide.
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. See the
instructions below.
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same
line. Choose Fax/Tel as your receive mode. See the instructions below. For additional information see
Fax/Tel in chapter 5 of the Basic User’s Guide for instructions on setting up and using this receive mode.
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine
when choosing the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the phone line and must answer every call yourself.
See the instructions below.
Note
If the Receive Mode option is not displayed, make sure the Distinctive Ring feature is set to Off. (See Turning
off Distinctive Ring in chapter 6 of the Basic User’s Guide.)

9
8
Set the LCD contrast
(if needed)
If you are having difficulty reading the LCD, try
changing the contrast setting.
aPress Menu.
bPress General Setup.
cPress sor tto display LCD Settings.
Press LCD Settings.
dPress LCD Contrast.
ePress dor cto choose the contrast level.
Press OK.
fPress Stop/Exit.
9
Set the date and time
The machine displays the date and time, and if you
set up the station ID, it will add it to each fax you send.
aPress Menu.
bPress sor tto display Initial Setup.
Press Initial Setup.
cPress Date&Time.
dEnter the last two digits of the year on the
Touchscreen, and then press OK.
To move the cursor to the left, press and
re-enter the number.
eEnter the two digits for the month on the
Touchscreen, and then press OK.
fEnter the two digits for the day on the
Touchscreen, and then press OK.
gPress 12h Clock or 24h Clock.
hEnter the time on the Touchscreen.
(12h Clock only)
Press to cycle AM and PM.
iPress OK, and then press Stop/Exit.
(e.g. Enter 12for 2012.)

10
10
Set your Station ID
You should store your name and fax number to be
printed on all fax pages that you send.
For details, see Entering Text in Appendix C of the
Basic User’s Guide.
aPress Menu.
bPress sor tto display Initial Setup.
Press Initial Setup.
cPress sor tto display Station ID.
Press Station ID.
dEnter your fax number (up to 20 digits) on the
Touchscreen, and then press OK.
eEnter your name (up to 20 characters) using
the Touchscreen, and then press OK.
fPress Stop/Exit.
Note
• Press to cycle between letters, numbers
and special characters. (The characters
available may differ depending on your
country.)
• If you need to enter a character that is on the
same button as the character before, press cto
move the cursor to the right.
• If you entered a character incorrectly and want
to change it, press to delete it and re-enter
the correct character.
Note
If you make a mistake and want to start again,
press Stop/Exit and go back to a.
Note
(USA only)
The Telephone Consumer Protection Act of 1991
makes it unlawful for any person to use a
computer or electronic device to send any
message via a telephone fax machine unless
such messages clearly contain, in a margin at the
top or bottom of each transmitted page, or on the
first page of the transmission, the date and time it
is sent and an identification of the business or
other entity or other individual sending the
message and the telephone number of the
sending machines or such business, other entity
or individual.

11
11
Fax Transmission Report
Your Brother machine is equipped with a
Transmission Verification Report that can be used as
confirmation that you sent a fax. This report lists the
name or fax number of the receiving party, the date,
time, and duration of the transmission, the number of
pages transmitted, and whether or not the
transmission was successful. If you want to use the
Fax Transmission Report feature, see Transmission
Verification Report in chapter 4 of the Basic User’s
Guide.
12
Set Tone or Pulse dialing
mode
(Canada only)
Your machine comes set for Tone dialing service. If
you have Pulse dialing service (rotary), you need to
change the dialing mode.
aPress Menu.
bPress sor tto display Initial Setup.
Press Initial Setup.
cPress sor tto display Tone/Pulse.
Press Tone/Pulse.
dPress Pulse (or Tone).
ePress Stop/Exit.
13
Set the telephone line
compatibility (VoIP)
If you are connecting the machine to a VoIP service
(over the Internet) you need to change the
compatibility setting.
aPress Menu.
bPress sor tto display Initial Setup.
Press Initial Setup.
cPress sor tto display Compatibility.
Press Compatibility.
dPress sor tto display Basic(for VoIP).
Press Basic(for VoIP).
ePress Stop/Exit.
14
Automatic Daylight
Savings Time
You can set the machine to change automatically for
daylight savings time. It will reset itself forward one
hour in the spring and backward one hour in the fall.
aPress Menu.
bPress General Setup.
cPress sor tto display Auto Daylight.
Press Auto Daylight.
dPress On (or Off).
ePress Stop/Exit.
Note
If you are using an analog telephone line you can
skip this step.

12
15
Send in the Product
Registration Sheet
(USA only)
You can also register your product online using the
On-Line Registration link from the CD-ROM or visit
http://www.brother.com/registration/.
aFill out the Product Registration Sheet.
bPut the sheet face up in the ADF (Automatic
Document Feeder) or face down on the
scanner glass.
cMake sure (FAX) is illuminated in Blue.
dEnter the toll-free fax number: 1-877-268-9575.
ePress Black Start.
Note
You will receive a confirmation fax of your Product
Registration.

13
Windows®Macintosh Windows®Macintosh
USB Wired Network Wireless Network
16
Choose your connection type
These installation instructions are for Windows®XP/XP Professional x64 Edition, Windows Vista®, Windows®7,
and Mac OS X (versions 10.4.11, 10.5.x and 10.6.x).
Note
• For Windows Server®2003/2008/2008 R2, the drivers can be found from your model’s download page at
http://solutions.brother.com/.
• If your computer does not have a CD-ROM drive you can download the latest drivers, manuals and utilities
for your model from the Brother Solutions Center at http://solutions.brother.com/. Some software
applications included on the CD-ROM may not be available as a download.
For USB interface cable
Windows
®
, go to page 14
Macintosh, go to page 17
For Wired Network
Windows
®
, go to page 19
Macintosh, go to page 23
For Wireless Network
Windows
®
and Macintosh,
go to page 26

14
Windows®
USB
For USB interface users
(Windows®XP Home/XP Professional/Windows Vista®/Windows®7)
17
Before you install
Make sure that your computer is ON and you are
logged on with Administrator rights.
18
Install MFL-Pro Suite
aPut the supplied installer CD-ROM into your
CD-ROM drive. If the model name screen
appears, choose your machine. If the language
screen appears, choose your language.
bThe CD-ROM Top menu will appear. Click
Initial Installation.
cClick Install MFL-Pro Suite and click Yes if
you accept the license agreements. Follow the
on-screen instructions.
dChoose Local Connection (USB), and then
click Next. The installation continues.
IMPORTANT
• DO NOT connect the USB cable yet.
• If there are any programs running, close
them.
Note
• The screens may differ depending on your
operating system.
• The CD-ROM includes ScanSoft™
PaperPort™12SE. This software supports
Windows®XP Home (SP3 or greater), XP
Professional (SP3 or greater), XP Professional
x64 Edition (SP2 or greater), Windows Vista®
(SP2 or greater) and Windows®7. Update to
the latest Windows®Service Pack before
installing MFL-Pro Suite.
Note
If the Brother screen does not appear
automatically, go to My Computer (Computer),
double-click the CD-ROM icon, and then
double-click start.exe.
Note
For Windows Vista®and Windows®7, when the
User Account Control screen appears, click
Allow or Yes.

15
Windows®
USB
Windows®Macintosh
USB
eWhen this screen appears, go to the next step.
19
Connect the USB cable
aLift the scanner cover until it locks securely into
the open position.
bConnect the USB cable to the USB port
marked with a symbol. You will find the
USB port inside the machine on the right as
shown below.
cCarefully guide the USB cable into the cable
channel and out the back of the machine.
Connect the cable to your computer.
dLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover cusing
both hands.
eThe installation will continue automatically.
The installation screens appear one after
another.
USB
IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.
IMPORTANT
DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.
Note
For Windows Vista®and Windows®7, when the
Windows®Security screen appears, click the
check box and click Install to complete the
installation correctly.
2
1
3

16
Windows®
USB
fWhen the On-Line Registration screen is
displayed, make your selection and follow the
on-screen instructions.
gIf you do not want to set your machine as the
Default printer, uncheck Set as Default Printer
and then click Next.
20
Finish and restart
aClick Finish to restart your computer.
After restarting the computer, you must be
logged on with Administrator rights.
bThe following screens will appear.
• When the Check for Firmware Updates
screen appears, choose the firmware
update setting you want and click OK.
• When the Brother Product Research &
Support Program starts up, follow the
on-screen instructions.
Now go to
Proceed to Install Optional Applications on
page 41.
Note
• If an error message appears during the
software installation, run the Installation
Diagnostics located in Start/All Programs/
Brother/MFC-JXXX (where MFC-JXXX is your
model name).
• Depending on your security settings, a
Windows®Security or antivirus software
window may appear when using the machine
or its software. Please allow or permit the
window to continue.
Note
Internet access is required for the firmware
update and the Brother Product Research &
Support Program.
Finish
The installation is now
complete.
Note
XML Paper Specification Printer Driver
The XML Paper Specification Printer Driver is the
most suitable driver for Windows Vista®and
Windows®7 when printing from applications that
use the XML Paper Specification documents.
Please download the latest driver by accessing
the Brother Solutions Center at
http://solutions.brother.com/.

17
Macintosh
USB
Windows®Macintosh
USB
For USB interface users (Mac OS X 10.4.11, 10.5.x, 10.6.x)
17
Before you install
Make sure your machine is connected to the power
and your Macintosh is ON. You must be logged on
with Administrator rights.
18
Connect the USB cable
aLift the scanner cover until it locks securely into
the open position.
bConnect the USB cable to the USB port
marked with a symbol. You will find the
USB port inside the machine on the right as
shown below.
cCarefully guide the USB cable into the cable
channel and out the back of the machine.
Connect the cable to your Macintosh.
Note
For Mac OS X 10.4.0 to 10.4.10 users, upgrade to
Mac OS X 10.4.11 - 10.6.x.
IMPORTANT
• DO NOT connect the machine to a USB port
on a keyboard or a non-powered USB hub.
• Connect the machine directly to your
Macintosh.
IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.
USB

18
Macintosh
USB
dLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover cusing
both hands.
19
Install MFL-Pro Suite
aPut the supplied installer CD-ROM into your
CD-ROM drive.
bDouble-click the Start Here OSX icon to install.
cChoose Local Connection (USB), and then
click Next. Follow the on-screen instructions.
dPlease wait for the software to install. After the
installation, the Brother software will search for
the Brother device. This will take a few
moments to complete.
eChoose your machine from the list, and then
click OK.
fWhen this screen appears, click Next.
The installation of MFL-Pro Suite is now
complete.
Go to step 20.
20
Download and install
Presto! PageManager
When Presto! PageManager is installed OCR
capability is added to Brother ControlCenter2. You
can easily scan, share and organize photos and
documents using Presto! PageManager.
aOn the Brother Support screen, click the
Presto! PageManager icon to go to the
Presto! PageManager download site, and
follow the on-screen instructions.
2
1
3
Finish
The installation is now
complete.
Note
To use Image Capture for scanning on Mac OS X
10.6.x, please install the CUPS Printer Driver,
which can be downloaded from your model page
on the Brother Solutions Center at
http://solutions.brother.com/.

19
Windows®
Wired Network
Windows®Macintosh
Wired Network
For wired network interface users
(Windows®XP Home/XP Professional/Windows Vista®/Windows®7)
17
Before you install
Make sure that your computer is ON and you are
logged on with Administrator rights.
18
Connect the network
cable
aLift the scanner cover until it locks securely into
the open position.
bYou will find the Ethernet port marked with a
symbol inside the machine on the left as
shown below. Remove the protective cap and
connect the network cable to the Ethernet port.
IMPORTANT
If there are any programs running, close them.
Note
• The screens may differ depending on your
operating system.
• The CD-ROM includes ScanSoft™
PaperPort™12SE. This software supports
Windows®XP Home (SP3 or greater), XP
Professional (SP3 or greater), XP Professional
x64 Edition (SP2 or greater), Windows Vista®
(SP2 or greater) and Windows®7. Update to
the latest Windows®Service Pack before
installing MFL-Pro Suite.
• If you have previously set up your machine for
a wireless network and then want to set it up on
a wired network, you should check that the
machine’s Network I/F is set to
Wired LAN. The wireless network interface
will become inactive with this setting.
On your machine, press Menu.
Press sor tto display Network, and then
press Network.
Press sor tto display Network I/F, and
then press Network I/F.
Press Wired LAN.
Press Stop/Exit.
USB

20
Windows®
Wired Network
cCarefully guide the network cable into the cable
channel and out the back of the machine.
Connect the cable to your network.
dLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover cusing
both hands.
19
Install MFL-Pro Suite
aPut the supplied installer CD-ROM into your
CD-ROM drive. If the model name screen
appears, choose your machine. If the language
screen appears, choose your language.
bThe CD-ROM Top menu will appear. Click
Initial Installation.
cClick Install MFL-Pro Suite and click Yes if
you accept the license agreements. Follow the
on-screen instructions.
IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.
Note
If both the USB and the network cables are being
used, guide both cables through the cable
channel with one on top of the other.
2
1
3
Note
If the Brother screen does not appear
automatically, go to My Computer (Computer),
double-click the CD-ROM icon, and then
double-click start.exe.
Note
For Windows Vista®and Windows®7, when the
User Account Control screen appears, click
Allow or Yes.