Brother MFC-9*970CDW User manual

1
Start Here MFC-9970CDW
Quick Setup Guide
USA/CAN Version 0
Please read Safety and Legal Booklet first before you set up your machine. Then, please read this Quick Setup
Guide for the correct setup and installation.
To view the Quick Setup Guide in other languages, please visit http://solutions.brother.com/.
1
Unpack the machine and check the components
WARNING indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
Installation CD-ROM,
Documentation CD-ROM
Accessory Order Form
(USA only)
Product Registration
Sheet
(USA only)
AC Power Cord Basic User's Guide Quick Setup Guide
Waste Toner Box
(pre-installed)
Belt Unit
(pre-installed)
Starter Toner Cartridges
(pre-installed)
(Black, Cyan, Magenta and
Yellow)
Drum Unit
(pre-installed)
Telephone Line Cord Safety and Legal Booklet
WARNING
CAUTION

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WARNING
• Plastic bags are used in the packaging of your machine. Plastic bags are not toys. To avoid danger of
suffocation, please keep these bags away from babies and children and dispose of them properly.
• This machine is heavy and weighs approximately 62.8 lb. (28.5 kg). To prevent possible injuries at least
two people should lift the machine. Be careful not to pinch your fingers when you put the machine
down.
• If you use a Lower Tray, carry it separately from your machine.
Note
• Keep a minimum gap around the machine as shown in the illustration.
• The components included in the box may differ depending on your country.
• We recommend that you save the original packaging.
• If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid
any damage during transit. The machine should be adequately insured with the carrier. For how to repack
the machine, see Packing and shipping the machine in the Advanced User's Guide.
• The interface cable is not a standard accessory. Buy the appropriate interface cable for the interface you
want to use (USB or Network).
USB cable
• It is recommended to use a USB 2.0 cable (Type A/B) that is no longer than 6 feet (2 meters).
• DO NOT connect the interface cable at this time. Connecting the interface cable is done during MFL-Pro
installation process.
Network cable
Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet
Network.
15.70 in. (400 mm)
4.00 in.
(100 mm)
4.00 in.
(100 mm)
9.84 in.
(250 mm)

3
2
Remove the packing
material from the
machine
aRemove the packing tape from the outside of
the machine.
bOpen the MP tray a, and remove the plastic
sheet bfrom the MP tray support, then close
the MP tray.
cPress the front cover release button and open
the front cover. Remove the silica gel pack a.
CAUTION
CAUTION
DO NOT eat the Silica Pack. Discard immediately.
dHold the green handle of the drum unit aand
pull it out until it stops.
eGently pull the orange packing material
towards the front of the machine to remove it.
fRemove the packing tape and the 4 orange
packing pieces.
gPush the drum unit firmly back into the
machine.
hClose the front cover of the machine.
IMPORTANT
DO NOT connect the AC power cord yet.

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3
Load paper in the paper
tray
aPull the paper tray completely out of the
machine.
bWhile pressing the green paper-guide release
lever a, slide the paper guides to fit the paper
size you are loading in the tray. Make sure that
the guides are firmly in the slots.
cFan the stack of paper well to avoid paper jams
and misfeeds.
dPut paper in the tray and make sure:
The paper is below the maximum paper
mark (bbb)a.
Over filling the paper tray will cause paper
jams.
The side to be printed on must be face down.
The paper guides touch the sides of the
paper so it will feed properly.
ePut the paper tray firmly back in the machine.
Make sure that it is completely inserted into the
machine.
For more information about recommended
paper, see Recommended paper and print
media in the Basic User's Guide.

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4
Connect the power cord
and telephone line
aConnect the AC power cord to the machine,
and then plug it into an AC power outlet.
bRemove the label covering the machine's
power switch, and then switch the machine on.
cConnect the telephone line cord. Connect one
end of the telephone line cord to the jack on the
machine marked LINE and the other end to a
modular wall jack.
WARNING
The machine must be grounded using a
3-prong plug.
Since the machine is grounded through the
power outlet, you can protect yourself from
potentially hazardous electrical conditions on
the telephone network by keeping the power
cord connected to your machine when you
connect it to a telephone line. Similarly, you
can protect yourself when you want to move
your machine by disconnecting the telephone
line first and then the power cord.
IMPORTANT
DO NOT connect the interface
cable yet.
IMPORTANT
The telephone line cord MUST be connected
to the jack on the machine marked LINE.
Note
If you are sharing one telephone line with an
external telephone, connect it as shown below.
Before you connect the external telephone,
remove the protective cap afrom the EXT. jack
on the machine.
1Extension telephone
2External telephone
1
2
1

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5
Choose your language
(if needed)
aPress MENU.
bPress aor bto display Initial Setup.
Press Initial Setup.
cPress aor bto display Local Language.
Press Local Language.
dPress your language.
ePress Stop/Exit.
Note
If you are sharing one telephone line with an
external telephone answering machine, connect it
as shown below.
Before you connect the external telephone
answering machine, remove the protective cap a
from the EXT. jack on the machine.
Set the receive mode to External TAD if
you have an external answering machine.
See Choose the correct Receive
Mode on page 7. For additional details, see
Connecting an external TAD (telephone
answering device) in the Basic User's Guide.
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Choose the correct Receive Mode
The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail,
Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
aPress MENU.
bPress aor bto display Initial Setup.
Press Initial Setup.
cPress aor bto display Receive Mode.
Press Receive Mode.
dPress your receive mode.
ePress Stop/Exit.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but telephone companies may have other names for this service such
as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Call, and Smart Ring. See Distinctive
Ring in the Basic User's Guide for instruction on setting up your machine using this feature.
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that
Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail
in the Basic User's Guide for instructions on setting up your machine using this service.
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode. See
the instructions below.
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. See the
instructions below.
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same line.
Choose Fax/Tel as your receive mode. See the instructions below.
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine when
choosing the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the telephone line and must answer every call yourself.
See the instructions below.
For details, see Using receive modes in the Basic User's Guide.

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7
Set the LCD brightness
(if needed)
If you are having difficulty reading the LCD, try
changing the brightness setting.
aPress MENU.
bPress aor bto display General Setup.
Press General Setup.
cPress aor bto display LCD Settings.
Press LCD Settings.
dPress Backlight.
ePress Light, Med or Dark.
fPress Stop/Exit.
8
Set the date and time
The machine displays the time, and if you set up the
station ID the date and time will be added to each fax
you send.
aPress MENU.
bPress aor bto display Initial Setup.
Press Initial Setup.
cPress aor bto display Date&Time.
Press Date&Time.
dPress Date&Time again.
eEnter the last two digits of the year using the
buttons on the Touchscreen, and then press
OK.
(e.g. Enter 1, 1for 2011.)
fEnter the two digits for the month using the
buttons on the Touchscreen, and then press
OK.
(e.g. Enter 0, 3for March.)
gEnter the two digits for the day using the
buttons on the Touchscreen, and then press
OK.
(e.g. Enter 2, 5for 25th.)
hEnter the time in 24-hour format using the
buttons on the Touchscreen, and then press
OK.
(e.g. Enter 1, 5, 2, 5for 3:25 P.M.)
iPress Stop/Exit.

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9
Set your Station ID
The machine displays the date and time, and if you
set up the Station ID, it will add it to each fax you send.
aPress MENU.
bPress aor bto display Initial Setup.
Press Initial Setup.
cPress aor bto display Station ID.
Press Station ID.
dEnter your fax number (up to 20 digits) using
the buttons on the Touchscreen, and then
press OK.
eEnter your telephone number (up to 20 digits)
using the buttons on the Touchscreen, and
then press OK. (If your telephone number and
fax number are the same, enter the same
number again.)
fUse the buttons on the Touchscreen to enter
your name (up to 20 characters), and then
press OK.
gPress Stop/Exit.
Note
• To enter numbers or special letters, press
repeatedly until the character you want to enter
appears, then press the character you want.
• If you need to enter a character that is on the
same button as the last character, press cto
move the cursor to the right.
• If you entered a letter incorrectly and want to
change it, press dor cto move the cursor to the
incorrect character, and press .
• To enter a space, press or .
For more details, see Entering text in the
Basic User's Guide.
Note
If you make a mistake and want to start again,
press Stop/Exit and go back to step a.
(USA only) The Telephone Consumer Protection
Act of 1991 makes it unlawful for any person to
use a computer or electronic device to send any
message via a telephone fax machine unless
such messages clearly contain, in a margin at the
top or bottom of each transmitted page, or on the
first page of the transmission, the date and time it
is sent and an identification of the business or
other entity or other individual sending the
message and the telephone number of the
sending machines or such business, other entity
or individual. To program this information into
your machine, see Set the date and
time on page 8 and Set your Station
ID on page 9.

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10
Fax Transmission Report
Your Brother machine is equipped with a
Transmission Verification Report that can be used as
confirmation that you sent a fax. This report lists the
name or fax number of the receiving party, the date,
time, and duration of the transmission, the number of
pages transmitted, and whether or not the
transmission was successful. If you want to use the
Fax Transmission Report feature see Printing reports
in the Advanced User's Guide.
11
Set tone or pulse dialing
mode (Canada only)
Your machine comes set for Tone dialing service. If
you have Pulse dialing service (rotary), you need to
change the dialing mode.
aPress MENU.
bPress aor bto display Initial Setup.
Press Initial Setup.
cPress aor bto display Tone/Pulse.
Press Tone/Pulse.
dPress Pulse (or Tone).
ePress Stop/Exit.
12
Set the telephone line
compatibility
If you are connecting the machine to a VoIP service
(over the Internet) you need to change the
compatibility setting.
aPress MENU.
bPress aor bto display Fax.
Press Fax.
cPress aor bto display Miscellaneous.
Press Miscellaneous.
dPress Compatibility.
ePress Basic(for VoIP).
fPress Stop/Exit.
Note
If you are using an analog telephone line you can
skip this step.