Brother DCP-7195DW User manual

Reference Guide
Brief explanations for routine operations
DCP-7195DW
MFC-7895DW
!CAUTION Before using this product, read carefully these instructions for correct operation.
Keep the User's Guide in a secure place for future reference.
Online User's Guide
For more advanced instructions, information, and
product specifications, see the Online User's
Guide at support.brother.com/manuals

To create a better environment
Please cooperate.
Firstly, thank you very much indeed for using our Brother products!
Brother focuses on the earth environment concerned. And make a basic
policy which is to concern about the earth environment, including any
workflow from product development to discard. The local citizen should be
responsible for local society and its environment during these environment
protection activities.
Therefore, we hope you'll take part in this environment plan, and pay attention
to environment protection points as below while discarding used
consumables.
1. Please deliver the used package materials to relevant waste disposal
office for recycle.
2. When you discard used consumables, please follow and carry on relevant
local regulations properly.
3. When the machine need replacing parts for the maintenance and repair,
please discard used circuit boards, used electrical parts and products as
disposed electrical materials.
4. The power consumption is 0 W after you turn off the machine and unplug
it from the AC outlet.
5. Some parts in the machine can be used on the same series model
machines which are produced in the same factory.
Note: If you want to replace the parts, please contact Brother Authorized
Service Centers.
6. Machines with an LWAd > 63.0 dB(A) are recommended to be set up in
separate rooms due to their noise emissions.
7. The machine can use recycled paper.
8. Ensure that during use the machine is used in a well ventilated area.
9. Brother will accept machines and consumables for recycling. For details of
the return scheme please refer to the webpage
www.brother.cn/company/info/declaration/20090304.html.
© 2017 Brother Industries, Ltd. All rights reserved.

User's Guides and Where to Find Them
Which Guide? What's in It? Where Is It?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine, and installing the Full Driver &
Software Package for the operating system
and connection type you are using.
Printed / In the box
Reference Guide Learn the basic Fax, Copy and Scan
operations and basic machine maintenance.
See troubleshooting tips.
Printed or on Brother
Installation Disc / In
the Box
Online User's Guide This guide includes the additional contents of
the Reference Guide.
In addition to information about the Print,
Scan, Copy, Fax, mobile device functions,
Brother ControlCenter operations and
troubleshooting, other useful information is
included about using the machine on a
network.
Brother Solutions
Center 1
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device, and
scanning from your Brother machine to your
mobile device when connected to a Wi-Fi®
network.
Brother Solutions
Center 1
1Visit support.brother.com/manuals.
i

The Online User's Guide Helps You Get the Most
Out of Your Machine
We hope that you find this guide helpful. To learn more about your machine's features, please
take a look at our Online User's Guide. It offers:
Quicker Navigation!
Search box
Navigation index in a separate panel
Comprehensive Format!
Every topic in one guide
Simplified Layout!
Step-by-step instructions
Feature summary at the top of the page
1
2
3
4
1. Search Box
2. Navigation
3. Summary
4. Step-by-Step Instructions
To View Online User's Guides
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
(Windows®)
You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is
included in the standard installation and, when installed, you can find it either as a shortcut on
your desktop, or from the Windows® Start menu.
ii

Questions or Problems? Take a Look at our FAQs,
Solutions, and Videos Online.
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com
•Provides several ways to search
•Displays related questions for more information
•Receives regular updates based on customer feedback
©2017 Brother Industries, Ltd. All rights reserved.
iii

1General Information ............................................................................................ 1
Control Panel Overview.............................................................................................1
Touchscreen LCD Overview ......................................................................................3
How to Navigate the Touchscreen LCD.....................................................................4
2Load Paper........................................................................................................... 6
Load Paper in the Paper Tray ...................................................................................6
Load Paper in the Multi-purpose Tray (MP Tray) ......................................................6
ATroubleshooting .................................................................................................. 7
Identify the Problem...................................................................................................7
Error and Maintenance Messages.............................................................................8
Document and Paper Jams .......................................................................................9
Solutions for Wireless Connection.............................................................................9
Wireless LAN Report Error Codes.............................................................................9
BAppendix ............................................................................................................ 12
Supplies...................................................................................................................12
Print and Scan Using Your Mobile Device...............................................................14
Table of Contents
iv

Control Panel Overview
The control panel may vary depending on your model.
236
5
4
1
1. Near Field Communication (NFC)
If your Android™ device supports the NFC feature, you can print from your device or scan
documents to your device by touching it to the NFC symbol on the control panel.
2. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the touchscreen.
3. Menu Buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Home screen.
(Cancel)
Press to cancel an operation.
4. Dial Pad (Numerical buttons)
Press the numbers on the touchpanel to dial telephone or fax numbers and to enter the
number of copies.
5. LED Power Indicator
The LED lights up depending on the machine’s power status.
1General Information
1General Information
1

6. Power On/Off
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding down . The touchscreen LCD displays
[Shutting Down] and stays on for a few seconds before turning off. If you have an
external telephone or TAD connected, it is always available.
2

Touchscreen LCD
Overview
When a Home screen is displayed, press d or
c to display the other Home screens.
The Home screen displays the machine's
status when the machine is idle. When
displayed, this screen indicates that your
machine is ready for the next command.
The available features will vary depending on
your model.
1 2
3
4
5
6
1. Date & Time
Displays the date and time set on the
machine.
2. Modes
• [Fax]
Press to access Fax mode.
• [Copy]
Press to access Copy mode.
• [Scan]
Press to access Scan mode.
• [Secure Print]
Press to access the [Secure Print]
option.
• [2in1(ID)Copy]
Press to access 2in1(ID) Copy option.
• [Billings Copy]
Press to access the Billings ID Copy
option.
3. Toner
Displays the remaining toner life. Press to
access the [Toner] menu.
When the Toner cartridge is near the end
of life or has a problem, an error icon
appears on the Toner icon.
4. [Settings]
Press to access the [Settings] menu.
If Secure Function Lock or Setting Lock
has been turned on, a lock icon
appears on the LCD. You must unlock the
machine to use Settings.
5. or
(Wireless Status for wireless models)
Press to configure wireless settings.
If you are using a wireless connection, a
four-level indicator in each of the Home
screens displays the current wireless
signal strength.
0 Max
Wireless LAN Disabled
6. [Shortcuts]
Press to create Shortcuts for frequently-
used operations, such as sending a fax,
making a copy, scanning and using Web
Connect.
• Three Shortcuts screens are available
with up to four Shortcuts on each
Shortcuts screen. A total of 12
Shortcuts are available.
• To display the other Shortcuts screens,
press d or c.
1General Information
3

Stored Fax(es)
The number of received faxes in memory
appears at the top of the screen.
Press , and then press [Yes] to print
the faxes.
Warning icon
The warning icon appears when there
is an error or maintenance message; press
the message area to view it, and then
press to return to Ready Mode.
• This product adopts the font of ARPHIC
TECHNOLOGY CO., LTD.
NOTE
How to Navigate the
Touchscreen LCD
Press your finger on the LCD to operate it. To
display and access all the options, press d c
or a b on the LCD to scroll through them.
The following steps explain how to navigate
through changing a machine setting. In this
example, the LCD Backlight setting is
changed from [Light] to [Med].
IMPORTANT
DO NOT press the LCD with a sharp object
such as a pen or stylus. It may damage the
machine.
DO NOT touch the LCD immediately after
plugging in the power cord or turning on the
machine. Doing this may cause an error.
NOTE
1Press ([Settings]).
2Press [All Settings].
3Press a or b to display the [General
Setup] option, and then press
[General Setup].
4

4Press a or b to display the [LCD
Settings] option, and then press
[LCD Settings].
5Press [Backlight].
6Press [Med].
7Press .
1General Information
5

Load Paper in the
Paper Tray
Use the paper tray when printing on the
following media:
Plain paper
Thin paper
Recycled paper
Thick paper
• Adjust the guides
• Fan the paper
• Do not exceed this
mark
For more detailed information, see the Online
User's Guide: Load Paper in the Paper Tray.
Load Paper in the Multi-
purpose Tray (MP Tray)
Use the MP tray when printing on the
following media:
Plain paper
Thin paper
Recycled paper
Bond paper
Thick paper
Labels 1
Envelopes 1 • Adjust the guides
• Fan the paper
• Do not exceed this
mark
1Open the back cover (face up output tray) before
printing to let the printed paper exit onto the face up
output tray.
For more detailed information, see the Online
User's Guide: Load and Print Using the
Multi
‑ purpose Tray (MP Tray).
2Load Paper
6

Use this section to resolve problems you may encounter when using your Brother machine.
Identify the Problem
Even if there seems to be a problem with your machine, you can correct most problems yourself.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on.
• All of the machine's orange protective parts have been removed.
• (For network models) The access point (for wireless network), router, or hub is turned on and
its link indicator is blinking.
• Paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer.
• Check the machine's status on your machine or in Brother Status Monitor on your computer.
Find the Error Find the Solution
Using the Status Monitor
• Double-click the icon in the task tray.
• (Windows®) If you select the Load Status
Monitor on Startup check box, the Status
Monitor will launch automatically each time
you start your computer.
• A green icon indicates the normal stand-by
condition.
• A yellow icon indicates a warning.
• A red icon indicates an error has occurred.
• A grey icon indicates the machine is
offline.
• Click the Troubleshooting button to
access Brother's troubleshooting website.
ATroubleshooting
ATroubleshooting
7

Find the Error Find the Solution
Using the LCD 1. Follow the messages on the LCD.
2. If you cannot resolve the error, refer to the
following:
Online User's Guide: Error and
Maintenance Messages
FAQs & Troubleshooting page at
support.brother.com
Error and Maintenance Messages
For information on the most common error and maintenance messages, see the Online User's
Guide.
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
8

Document and Paper Jams
An error message indicates where the paper is stuck in your machine.
5
1
2
3
4
Error messages:
1. Document Jam
2. Jam Rear
3. Jam 2-sided
4. Jam Tray
5. Jam Inside
See the messages in Brother Status Monitor on your computer.
Solutions for Wireless Connection
If you cannot connect your Brother machine to the wireless network, see the following:
•Online User's Guide: Print the WLAN Report
•Quick Setup Guide: Alternative wireless setup
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
Wireless LAN Report Error Codes
If the Wireless LAN Report shows that the connection failed, check the error code on the printed
report and see the corresponding instructions in the table:
Error Code Problem and Recommended Solutions
TS-01 The wireless setting is not activated, change the wireless setting to ON.
If a network cable is connected to your machine, disconnect it and change the
wireless setting of your machine to ON.
ATroubleshooting
9

Error Code Problem and Recommended Solutions
TS-02 The wireless access point/router cannot be detected.
1. Check the following two points:
• Unplug the power to your wireless access point/router, wait for 10
seconds, and then plug it back in.
• If your WLAN access point/router is using MAC address filtering,
confirm that the MAC address of the Brother machine is allowed in the
filter.
2. If you manually entered the SSID and security information (SSID/
authentication method/encryption method/Network Key), the information
may be incorrect.
Reconfirm the SSID and security information and re-enter the correct
information as necessary.
This device does not support a 5 GHz SSID/ESSID and you must select a
2.4 GHz SSID/ESSID. Make sure the access point/router is set to 2.4 GHz
or 2.4 GHz/5 GHz mixed mode.
TS-04 The Authentication/Encryption methods used by the selected wireless access
point/router are not supported by your machine.
Change the authentication and encryption method of the wireless access
point/router. Your machine supports the following authentication methods:
• WPA-Personal
TKIP or AES
• WPA2-Personal
TKIP or AES
• Open
WEP or None (without encryption)
• Shared key
WEP
If your problem is not solved, the SSID or network settings you entered may
be incorrect. Confirm the wireless network settings.
TS-05 The security information (SSID/Network Key) is incorrect.
Confirm the wireless security information (Authentication method/Encryption
method/Network Key).
TS-06 The machine cannot detect a WLAN access point/router that has WPS
enabled.
Confirm the wireless security information (Authentication method/Encryption
method/Network Key).
10

Error Code Problem and Recommended Solutions
TS-07 The machine cannot detect a WLAN access point/router that has WPS
enabled.
If you want to connect with WPS, you must operate both your machine and the
WLAN access point/router. Confirm the connection method for WPS on WLAN
access point/router and try starting again.
If you do not know how to operate your WLAN access point/router using WPS,
see the documentation provided with your WLAN access point/router, ask the
manufacturer of your WLAN access point/router or ask your network
administrator.
TS-08 Two or more WLAN access points that have WPS enabled are detected.
• Confirm that only one WLAN access point/router within range has the WPS
method active and try again.
• Try starting again after few minutes in order to avoid effects from other
access points.
ATroubleshooting
11

Supplies
When the time comes to replace supplies, such as the toner or drum, an error message will
appear on your machine's control panel or in the Status Monitor. For more information about the
supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother
dealer.
• The supply model name will vary depending on your country and region.
Toner Cartridge
Supply Model Name Approximate Life (Page
Yield)
Applicable Models
Standard Toner:
TN-2412
Approximately 1,200 pages 1 2 DCP-7195DW/MFC-7895DW
High Yield Toner:
TN-2425
Approximately 3,000 pages 1 2 DCP-7195DW/MFC-7895DW
Super High Yield Toner:
TN-2448
Approximately 4,500 pages 1 2 DCP-7195DW/MFC-7895DW
1Approximate cartridge yield is declared in accordance with ISO/IEC 19752.
2A4/Letter simplex pages
Drum Unit
Supply Model Name Approximate Life (Page Yield) Applicable Models
DR-2450 Approximately 12,000 pages 1 DCP-7195DW/MFC-7895DW
1Approximately 12,000 pages based on 1 page per job [A4/Letter simplex pages]. The number of pages may be
affected due to a variety of factors including but not limited to media type and media size.
BAppendix
12

If you are using Windows®, double-click the Brother Creative Center icon on your
desktop to access our FREE website designed as a resource to help you easily create and print
customised materials for business and home use with photos, text and creativity.
Mac users can access Brother CreativeCenter at this web address:
www.brother.com/creativecenter
BAppendix
13

Print and Scan Using Your Mobile Device
Brother iPrint&Scan for Mobile allows you to use features of your Brother machine directly from
your mobile device, without using a computer. The Mobile Print/Scan Guide for Brother
iPrint&Scan contains information on printing from your mobile device. Go to your model's
Manuals page on the Brother Solutions Center at support.brother.com to see the guide.
14