Brother DCP-9055CDN Operating and maintenance manual

BASIC USER’S GUIDE
DCP-9055CDN
Version A
CHN-ENG

To create a better environment
Please cooperate
Firstly, thank you very much indeed for using our Brother products!
Brother focuses on the earth environment concerned. And make a basic policy which is to concern
about the earth environment, including any workflow from product development to discard. The
local citizen should be responsible for local society and its environment during these environment
protection activities.
Therefore, we hope you'll take part in this environment plan, and pay attention to environment
protection points as below while discarding used consumables.
1 Please deliver the used package materials to relevant waste disposaloffice for recycle.
2 When you discard used consumables, please follow and carry on relevant local regulations
properly.
3 When the machine need replacing parts for the maintenance and repair, please discard used
circuit boards, used electrical parts and products as disposed electrical materials.
4 The power consumption is 0 W after you turn off the machine and unplug it from the AC outlet.
5 Some parts in the machine can be used on the same series model machines which produced
by the same factory.
Note: If you want to replace the parts, please contact your local Brother repair station.
© 2010 Brother Industries, Ltd.

i
User's Guides and where do I find it?
Which manual? What's in it? Where is it?
Safety and Legal Please read the Safety Instructions before
you set up your machine.
Printed / In the box
Quick Setup Guide Read this Guide first. Follow the
instructions for setting up your machine
and installing the drivers and software for
the operating system and connection type
you are using.
For Chinese: Printed / In the box
For Chinese English: PDF file /
Documentation CD-ROM /
In the box
Basic User's Guide Learn the basic Copy and Scan operations
and how to replace consumables. See
troubleshooting tips.
For Chinese: Printed / In the box
For Chinese English: PDF file /
Documentation CD-ROM /
In the box
Advanced User's Guide Learn more advanced operations: Copy,
security features and performing routine
maintenance.
PDF file /
Documentation CD-ROM /
In the box
Software User's Guide Follow these instructions for Printing,
Scanning, Network Scanning and using
the Brother ControlCenter utility.
PDF file /
Documentation CD-ROM /
In the box
Network Glossary This Guide provides basic information
about advanced network features of
Brother machines along with general
networking and common terms.
PDF file /
Documentation CD-ROM /
In the box
Network User's Guide This Guide provides useful information of
wired network settings and security
settings using Brother machine. You can
also find supported protocol information for
your machine and the detailed
troubleshooting tips.
PDF file /
Documentation CD-ROM /
In the box

ii
Table of Contents
(BASIC USER'S GUIDE)
1 General information 1
Using the documentation.......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Network User’s Guide........................................................................................2
Viewing Documentation...................................................................................2
Accessing Brother Support (Windows®)................................................................4
Accessing Brother Support (Macintosh) ................................................................4
Control panel overview ..........................................................................................6
Data LED indications .......................................................................................8
Volume settings .....................................................................................................9
Beeper volume ................................................................................................9
2 Loading paper 10
Loading paper and print media............................................................................10
Loading paper in the standard paper tray......................................................10
Loading paper in the multi-purpose tray (MP tray) ........................................12
Scannable area .............................................................................................16
Unprintable area when printing from a computer ..........................................17
Paper settings......................................................................................................18
Paper Type ....................................................................................................18
Paper Size .....................................................................................................18
Tray Use in copy mode..................................................................................18
Tray Use in print mode ..................................................................................19
Acceptable paper and other print media..............................................................19
Recommended paper and print media ..........................................................19
Type and size of paper ..................................................................................19
Handling and using special paper .................................................................21
3 Loading documents 24
How to load documents .......................................................................................24
Using the automatic document feeder (ADF) ................................................24
Using the scanner glass ................................................................................25
4 Making copies 26
How to copy.........................................................................................................26
Stop copying..................................................................................................26
Copy settings.................................................................................................26
5 How to print from a computer 27
Printing a document.............................................................................................27

iii
6 How to scan to a computer 28
Scanning a document as PDF file using ControlCenter4 (Windows®) ................28
Changing the SCAN key settings ........................................................................31
Before scanning.............................................................................................31
SCAN key settings.........................................................................................31
Scanning using the SCAN key ......................................................................33
A Routine maintenance 34
Replacing the consumable items.........................................................................34
Replacing a Toner cartridge ..........................................................................37
Replacing the drum unit.................................................................................43
Replacing the belt unit...................................................................................49
Replacing the waste toner box ......................................................................54
Cleaning and Checking the machine...................................................................60
Cleaning the outside of the machine .............................................................60
Cleaning the scanner glass ...........................................................................61
Cleaning the laser scanner windows.............................................................62
Cleaning the corona wires.............................................................................66
Cleaning the drum unit ..................................................................................69
Cleaning the paper pick-up rollers.................................................................75
Calibration .....................................................................................................76
Auto Registration...........................................................................................77
Manual Registration.......................................................................................77
Frequency (Color Correction)........................................................................77
B Troubleshooting 78
Error and maintenance messages.......................................................................78
Document is jammed in the top of the ADF unit............................................83
Document is jammed under the document cover..........................................83
Removing small documents jammed in the ADF...........................................84
Document is jammed at the output tray.........................................................84
Paper is jammed in the MP tray ....................................................................84
Paper is jammed in the Paper Tray 1 or Tray 2.............................................85
Paper is jammed at the back of the machine ................................................86
Paper is jammed inside the machine.............................................................88
Paper is jammed underneath paper tray 1 ....................................................91
Troubleshooting...................................................................................................93
If you are having difficulty with your machine................................................93
Improving the print quality .............................................................................97
Machine Information ..........................................................................................104
Checking the Serial Number........................................................................104
Reset functions............................................................................................104
How to reset the machine............................................................................104
C Menu and features 105
On-screen programming....................................................................................105
How to access the menu mode ...................................................................105
Menu table.........................................................................................................106
Entering text ......................................................................................................116

iv
D Specifications 118
General..............................................................................................................118
Document Size ..................................................................................................120
Print media.........................................................................................................121
Copy ..................................................................................................................123
Scanner .............................................................................................................124
Printer ................................................................................................................125
Interfaces...........................................................................................................126
Computer requirements ....................................................................................127
Consumable items.............................................................................................129
Network (LAN) ...................................................................................................130
E Index 131

v
Table of Contents
(ADVANCED USER'S GUIDE)
The Advanced User's Guide explains the following features and operations.
You can view the Advanced User's Guide on the Documentation CD-ROM.
1 General setup
Memory storage
Ecology features
LCD Contrast
User Settings List
Network Configuration List
2 Security features
Secure Function Lock 2.0
3 Making copies
Copy settings
Duplex (2-sided) copying
A Routine maintenance
Cleaning and checking the machine
Replacing periodic maintenance parts
Packing and shipping the machine
B Options
Optional paper tray (LT-300CL)
Memory board
C Glossary
DIndex

vi

1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
General information 1
Bold Bold style identifies keys on the
machine control panel or
computer screen.
Italics Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Electrical Hazard icons alert you to a
possible electrical shock.
WARNING
CAUTION
IMPORTANT
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.

Chapter 1
2
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide 1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features Copy,
Printer, Scanner and Network. When you are
ready to learn detailed information about
these operations, read the Advanced User’s
Guide, Software User’s Guide,
Network Glossary and
Network User’s Guide that are on the
Documentation CD-ROM.
Viewing Documentation 1
aTurn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive.
Note
(Windows®users) If the screen does not
appear automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click index.html.
b(Macintosh users) Double-click the
Documentation CD-ROM icon, and then
double-click index.html.
cClick your country.
dPoint to your language, point to
View Guide, and then click the guide
you want to read.

General information
3
1
Note
• (Windows®users only) Your web browser
may display a yellow bar at the top of the
page that contains a security warning
about Active X controls. For the page to
display correctly you must click on the bar,
click Allow Blocked Content, then click
Yes in the Security Warning dialog box.
• (Windows®users only) 1For faster
access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1Microsoft®Internet Explorer®6.0 or greater.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide
Scanning
ControlCenter
Network Scanning
Presto! PageManager User’s Guide
Note
Presto! PageManager must be
downloaded and installed before use.
Presto! PageManager User’s Guide
Instructions for scanning directly from
Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help selection in the
Presto! PageManager application.
How to find Network setup instructions
Your machine can be connected to a wired
network. You can find basic setup
instructions in the Quick Setup Guide. For
more information about network setup please
see the Network User's Guide on the
Documentation CD-ROM.

Chapter 1
4
Accessing Brother
Support (Windows®)1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our website, click
Brother Home Page.
For the latest news and product support
information, click
Brother Solutions Center.
To visit our website for original Brother
Supplies, click Supplies Information.
To access the Brother CreativeCenter for
FREE photo projects and printable
downloads, click
Brother CreativeCenter.
To return to the main page, click Back or
if you have finished, click Exit.
Accessing Brother
Support (Macintosh) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click
Presto! PageManager.
For the latest news and product support
information, click
Brother Solutions Center.
To visit our website for original Brother
Supplies, click Supplies Information.

General information
5
1

Chapter 1
6
Control panel overview 1
1 COPY keys:
Options
You can quickly and easily choose temporary
settings for copying.
Enlarge/Reduce
Reduces or enlarges copies.
2ErrorLED
Blinks in orange when the LCD displays an
error or an important status message.
3 Duplex
You can choose Duplex to copy on both sides
of the paper.
4LCD
Displays messages to help you set up and use
your machine.
5Clear
Deletes entered data or lets you cancel the
current setting.
Menu
Lets you access the Menu to program your
settings in this machine.
OK
Lets you store your settings in the machine.
Selection keys:
dor c
Press to scroll backwards or forwards through
menu selections.
aor b
Press to scroll through the menus and options.
6 Numeric keys
Use these keys to enter text.
7Stop/Exit
Stops an operation or exits from a menu.
8Start:
Color
Lets you start making copies in full color.
Mono
Lets you start making copies in black & white.
4
9
123
1011

General information
7
1
9SCAN:
SCAN
Puts the machine in Scan mode.
10 Data LED
The LED will flash depending on the machine
status.
11 PRINT keys:
Secure
You can print data saved in the memory when
you enter your four-digit password. (For details
about using the Secure key, see the Software
User's Guide.)
When using Secure Function Lock, you can
switch restricted users by holding down das
you press Secure. (See Secure Function Lock
2.0 in Chapter 2 of the Advanced User's
Guide.)
Job Cancel
Cancels a programmed print job and clears it
from the machine’s memory. To cancel
multiple print jobs, hold down this key until the
LCD shows Job Cancel (All).
45 6
7
8
9

Chapter 1
8
Data LED indications 1
The Data LED (light emitting diode) will flash depending on the machine’s status.
LED Machine Status Description
Ready Mode The machine is ready to print, in sleep mode, there is no print
data, or the power switch is off.
Green
(blinking)
Receiving Data The machine is either receiving data from the computer,
processing data in memory, or printing data.
Green
Data Remaining in
Memory
Print data remains in the machine memory.

General information
9
1
Volume settings 1
Beeper volume 1
When the beeper is on, the machine will beep
when you press a key or make a mistake. You
can choose a range of volume levels, from
High to Off.
aPress Menu, 1, 2.
bPress aor bto choose Off, Low, Med or
High.
Press OK.
cPress Stop/Exit.

10
2
Loading paper and
print media 2
The machine can feed paper from the
standard paper tray, optional lower tray or
multi-purpose tray.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard
paper tray 2
You can load up to 250 sheets for Tray 1
(Standard paper tray) and 500 sheets for
Tray 2 (Optional lower tray). Paper can be
loaded up to the maximum paper mark (bbb)
on the sliding paper with guide. (For
recommended paper to use, see Paper
capacity of the paper trays on page 20.)
Printing on plain paper, thin paper or
recycled paper from the standard
paper tray 2
aPull the paper tray completely out of the
machine.
Loading paper 2

Loading paper
11
2
WARNING
DO NOT touch the shaded parts shown in
the illustration. These rollers may be
rotating at high speed.
bWhile pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper size you are loading in
the tray. Make sure that the guides are
firmly in the slots.
cFan the stack of paper well to avoid
paper jams and misfeeds.
dPut paper in the tray and make sure:
The paper is below the maximum
paper mark (bbb) (1).
Over filling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed properly.
1

Chapter 2
12
ePut the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
fLift up the support flap (1) to prevent
paper from sliding off the face-down
output tray or remove each page as
soon as it comes out of the machine.
Loading paper in the multi-
purpose tray (MP tray) 2
You can load up to 3 envelopes or special
print media in the MP tray or up to 50 sheets
of plain paper. Use this tray to print or copy on
thick paper, bond paper, labels or envelopes.
(For recommended paper to use, see Paper
capacity of the paper trays on page 20.)
Printing on plain paper, bond paper,
labels or glossy paper from the MP
tray 2
aOpen the MP tray and lower it gently.
bPull out the MP tray support and unfold
the flap (1).
1
1
1