Brother DCP-J140W Operating and maintenance manual

Basic User’s Guide
DCP-J140W
Version 0
USA/CAN

If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: DCP-J140W
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is on-
line at http://www.brother.com/registration/
© 2012 Brother Industries, Ltd. All rights reserved.

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Brother numbers
Important
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Digital Copier/Printer needs.
You can download the latest software documents and utilities, read FAQs and troubleshooting
tips, and learn how to get the most from your Brother product.
http://solutions.brother.com/
Note
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade.
For Customer Service
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
In USA: 1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada: 1-877-BROTHER
[phone] (fax)

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Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada only Visa and MasterCard are accepted.
1For more information about the replacement consumables, visit us at http://www.brother.com/pageyield
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada: 1-877-BROTHER
http://www.brother.ca/
Description Item
Ink Cartridge Standard <black> LC61BK (Prints approx. 450 pages) 1
Ink Cartridge <yellow> LC61Y (Prints approx. 325 pages) 1
Ink Cartridge <cyan> (blue) LC61C (Prints approx. 325 pages) 1
Ink Cartridge <magenta> (red) LC61M (Prints approx. 325 pages) 1
Premium Plus Glossy Photo Paper
(Letter size / 20 sheets) BP71GLTR
(4" 6" size / 20 sheets) BP71GP
Premium Glossy Photo Paper
(Letter size / 20 sheets) BP61GLL (USA only)
(4" 6" size / 20 sheets) BP61GLP (USA only)
Multipurpose Paper - Plain Paper
(Letter size / 500 sheets) BP60MPLTR (USA only)
Basic User's Guide LEG182001 (English for USA and Canada)
CD ROM for Windows®& Mac LZ4175001 (DCP-J140W)

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Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

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User’s Guides and where do I find them?
1Visit us at http://solutions.brother.com/.
2PDF printing is not supported on Windows®Phone.
Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and software
for the operating system and connection type
you are using.
Printed / In the box
Basic User’s Guide Learn the basic Copy and Scan operations and
how to replace consumables. See
troubleshooting tips.
Printed / In the box
Advanced User’s Guide Learn more advanced operations: Copy,
printing reports and performing routine
maintenance.
PDF file / CD-ROM
Software User’s Guide Follow these instructions for Printing, Scanning,
Network Scanning, Web Services (Scan), and
using the Brother ControlCenter utility.
PDF file / CD-ROM
Network Glossary This Guide provides basic information about
advanced network features of Brother
machines along with explanations about
general networking and common terms.
PDF file / CD-ROM
Network User’s Guide This Guide provides useful information about
wireless network settings and security settings
using the Brother machine. You can also find
supported protocol information for your
machine and detailed troubleshooting tips.
PDF file / CD-ROM
Mobile Print/Scan Guide for
Brother iPrint&Scan
This Guide provides useful information about
printing JPEG and PDF 2files from your mobile
device and scanning from your Brother machine
to your mobile device when connected to a
Wi-Fi network.
PDF file / Brother
Solutions Center 1

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Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation ....................................................................................... 1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide,
Network User’s Guide, and Network Glossary ................................................... 2
Viewing Documentation...................................................................................2
Accessing Brother Support (Windows®)................................................................4
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
Warning LED indications .................................................................................7
2 Loading paper 8
Loading paper and other print media.....................................................................8
Loading envelopes and postcards.................................................................11
Removing small printouts from the machine ................................................. 12
Unprintable area ............................................................................................ 13
Paper settings......................................................................................................14
Paper Type ....................................................................................................14
Paper Size .....................................................................................................14
Acceptable paper and other print media..............................................................15
Recommended print media ........................................................................... 15
Handling and using print media .....................................................................16
Choosing the right print media.......................................................................17
3 Loading documents 19
How to load documents .......................................................................................19
Using the scanner glass ................................................................................ 19
Unscannable area .........................................................................................20
4 Making copies 21
How to copy ......................................................................................................... 21
Stop copying .................................................................................................. 21
Copy settings ....................................................................................................... 21
Paper Options................................................................................................22
5 How to print from a computer 23
Printing a document.............................................................................................23

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6 How to scan to a computer 24
Scanning a document ..........................................................................................24
Scanning using the SCAN key.............................................................................24
Scanning using a scanner driver .........................................................................25
Scanning using the ControlCenter.......................................................................25
A Routine maintenance 26
Replacing the ink cartridges ................................................................................26
Cleaning and checking the machine....................................................................29
Cleaning the scanner glass ...........................................................................29
Cleaning the print head .................................................................................29
Checking the print quality ..............................................................................30
Checking the print alignment .........................................................................31
B Troubleshooting 32
Error and Maintenance messages.......................................................................32
Printer jam or paper jam ................................................................................36
Troubleshooting ..................................................................................................39
If you are having difficulty with your machine ................................................39
Machine Information ............................................................................................45
Checking the serial number...........................................................................45
Reset functions..............................................................................................45
How to reset the machine..............................................................................45
C Menu and features 46
On-screen programming......................................................................................46
Menu keys ...........................................................................................................46
Menu table ...........................................................................................................48
D Specifications 55
General ................................................................................................................55
Print media...........................................................................................................57
Copy ....................................................................................................................58
Scanner ...............................................................................................................59
Printer ..................................................................................................................60
Interfaces ............................................................................................................. 61
Network................................................................................................................61
Computer requirements .......................................................................................62
Consumable items ...............................................................................................63
E Index 64

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Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
Memory storage
Sleep Mode
LCD display
2Printingreports
Reports
3 Making copies
Copy settings
Copy Options
A Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B Glossary
CIndex

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