Brother DCP-L5500DN Operating and maintenance manual

Basic User's Guide
DCP-L5500DN
DCP-L5600DN
DCP-L5650DN
MFC-L5700DW
MFC-L5800DW
MFC-L5850DW
MFC-L5900DW
MFC-L6700DW
MFC-L6800DW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
This Basic User's Guide contains basic
instructions and information for your Brother
machine.
For more advanced instructions and information,
see the Online User's Guide at
solutions.brother.com/manuals

If you need to call Customer Service
Please complete this information for future reference:
Model Number:
(Circle your model
number)
DCP-L5500DN/DCP-L5600DN/DCP-L5650DN/
MFC-L5700DW/MFC-L5800DW/MFC-L5850DW/
MFC-L5900DW/MFC-L6700DW/MFC-L6800DW
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the machine. Retain this User’s Guide with your sales
receipt as a permanent record of your purchase, in the event of theft, fire or warranty
service.
Register your product online at
http://www.brother.com/registration
By registering your product with Brother, you will be recorded as the original
owner of the product. Your registration with Brother:
• may serve as confirmation of the purchase date of your product if you lose
your receipt;
• may support an insurance claim by you in the event of product loss
covered by insurance; and,
• will help us notify you of enhancements to your product and special offers.
Complete and fax the Brother Warranty Registration and Test Sheet, or
register online at http://www.brother.com/registration.
© 2015 Brother Industries, Ltd. All rights reserved.

Brother Numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made
from within that country.
FAQs (Frequently Asked Questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. Download the latest software and utilities and read FAQs and troubleshooting tips
to learn how to get the most from your Brother product.
support.brother.com
• Check here for Brother driver updates.
• To keep your machine’s performance up to date, check here for the latest firmware
upgrade.
For Customer Service
In USA:
http://www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
1-877-268-9575 (test your fax sending and fax receiving operations)
In Canada:
http://www.brother.ca/support (Self-Service Videos, Email, Chat, Facebook and Twitter Help)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit http://www.brother-usa.com/service.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, visit http://www.brother.ca/support.
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Ordering Accessories and Supplies
For best quality results use only genuine Brother supplies, which are available at most Brother
retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover,
American Express credit card, or PayPal account, you can order directly from Brother. Visit us
online for a complete selection of the Brother accessories and supplies that are available for
purchase.
In Canada, only Visa and MasterCard are accepted.
NOTE
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
http://www.brothermall.com
In Canada:
http://www.brother.ca
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Order Information
Description Item
Toner cartridge TN-820 (Approximately 3,000 pages) 1 2 3
TN-850 (Approximately 8,000 pages) 1 2 4
TN-880 (Approximately 12,000 pages) 1 2 5 6
Drum Unit DR-820 (Approximately 30,000 pages) 7
1Approximate cartridge yield is declared in accordance with ISO/IEC 19752.
2Letter or A4 size 1-sided pages
3Standard toner cartridge
4High yield toner cartridge
5Super high yield toner cartridge
6For MFC-L6700DW/MFC-L6800DW
7Approximately 30,000 pages based on 1 page per job and 50,000 pages based on 3 pages per job [A4/letter simplex
pages]. The number of pages may be affected due to a variety of factors including but not limited to media type and
media size.
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Notice - Disclaimer of Warranties (USA and
Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
For the Latest Driver Updates
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to
download drivers.
To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.
iv

User's Guides and Where to Find Them
Which Guide? What's in It? Where Is It?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine, and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the box
Basic User's Guide Learn the basic Fax, Copy and Scan
operations and basic machine maintenance.
See troubleshooting tips.
Printed / In the box
Online User's Guide This guide includes the additional contents of
the Basic User’s Guide.
In addition to information about the Print,
Scan, Copy, Fax and Brother ControlCenter
operations, useful information is included
about using the machine on a network.
HTML and PDF file /
Brother Solutions
Center 1
Web Connect Guide This Guide provides useful information about
accessing Internet services from the Brother
machine, as well as downloading images,
printing data and uploading files directly to
Internet services.
PDF file / Brother
Solutions Center 1
AirPrint Guide This Guide provides information for using
AirPrint to print from OS X v10.8.5 or later
and your iPhone, iPod touch, iPad, or other
iOS device to your Brother machine without
installing a printer driver.
PDF file / Brother
Solutions Center 1
Google Cloud Print Guide This Guide provides details about how to use
Google Cloud Print™ services for printing
over the Internet.
PDF file / Brother
Solutions Center 1
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device, and
scanning from your Brother machine to your
mobile device when connected to a Wi-Fi®
network.
PDF file / Brother
Solutions Center 1
1Visit solutions.brother.com/manuals.
v

The Online User's Guide Helps You Get the Most
Out of Your Machine
We hope that you find this guide helpful. To learn more about your machine's features, please
take a look at our Online User's Guide. It offers:
Quicker Navigation!
Search box
Navigation index in a separate panel
Comprehensive!
Every topic in one guide
Simplified Layout!
Provides step-by-step instructions
Feature summary at the top of the page
1
2
3
4
1. Search Box
2. Navigation
3. Summary
4. Step-by-Step Instructions
To View Online User's Guides
To view the Online User's Guide and other available guides, visit solutions.brother.com/manuals.
(Windows®)
You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is
included in the standard installation and, when installed, you can find it either as a shortcut on
your desktop, or from the Windows® Start menu.
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Questions or Problems? Take a Look at our FAQs,
Solutions, and Videos Online.
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com.
•Provides several ways to search!
•Displays related questions for more information
•Receives regular updates based on customer feedback
Since the Brother Solutions Center is updated regularly, this screen is subject to change without
notice.
vii

Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in
damage to property or loss of product functionality.
NOTE
NOTE specifies the operating environment, conditions for installation, or special conditions of
use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold
Bold style identifies buttons on the machine's control panel or computer screen.
Italics
Italicized style emphasizes an important point or refers you to a related topic.
[Courier New]
Courier New font identifies messages shown on the machine's LCD.
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