Brother MFC 3100C - Inkjet Multifunction User manual

MFC-3100C
OWNER’S MANUAL

THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on public
telecommunication lines in another country.
Use only GENUINE brother supplies
DO NOT refill the ink cartridges. Attempting to use refilled cartridges or
the use of incompatible inks, may cause damage to the print heads in
your product. Any such damages will not be covered by warranty.
Warranty coverage does not apply to problems caused by the use of 3rd
party ink or 3rd party ink cartridges. We can only recommend the use of
genuine Brother consumables.

i
Using This Manual
Thank you for purchasing a Brother multifunction centre (MFC).
This machine has been designed to be simple to use, with LCD screen prompts to guide you through
functions. Please refer to the manual for explanation of advanced features.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You will also be able to
find information about a specific feature or function by checking the Index at the back of this
manual. Also, throughout this manual, you will see special symbols alerting you to important
information, cross-references, and warnings. Illustrations of some screen displays also help you
choose the correct key-presses.
Symbols Used In This Manual
Additionally, the machine has a Reports key. Press Reports and 1 to print a help
list of basic operational steps and functions.
Note or additional information.
The machine may be damaged or may not work correctly if this is not
observed.
Warnings detail precautions you must take to avoid possible personal
injury.

ii
User-Friendly Programming
We have designed the machine with on-screen programming. User-friendly programming helps you
take full advantage of all the functions the machine has to offer. (See
Using This Manual , page i)
Since your programming is done on the LCD, we have created step-by-step on-screen prompts to
help you. All you need to do is to follow the prompts as they guide you through the function menu
selections, programming options and settings. Additionally, you can program settings more quickly
by pressing
Menu/Set and the menu number using the dial pad.
A complete list of the function selections, options, and settings that are available is provided at the
beginning of this manual. (See
Menu Mode & Menu Selection Table , page 9)
Alternating Displays
The LCD sometimes alternates between the currently
selected option, and a help message giving brief
instructions about how to proceed. The display you will
probably see most often is shown on the right, showing you
that when you place a document in the Automatic
Document Feeder, you can either dial a number to send it as
a fax or press the
Mono Copy or Colour Copy key to
make a copy of the document.
COPY: NO.& COPY
FAX: NO. & START

iii
Quick Reference Guide
Sending Black & White Faxes
Automatic Transmission
1 Place the original face down in the
Automatic Document Feeder.
2 Enter the fax number using Speed Dial,
Search or the dial pad.
3 Press Mono Fax Start .
Real Time Transmission
You can send faxes in real time.
1 Place the original face down in the
Automatic Document Feeder.
2 Press Menu/Set , 2 , 2 , 5 .
3 Press or to select ON (or OFF ),
and press
Menu/Set — OR —For the next
transmission only, press or to
select
NEXT FAX ONLY , and then press
Menu/Set .
4 For the next fax only, press or to
select
ON (or OFF ), and press Menu/Set .
5 Press 1 to select additional settings— OR —
Press
2 to fax.
6 Enter the fax number.
7 Press Mono Fax Start .
Receiving Faxes
Select Receive Mode
1 Press Menu/Set , 2 , 1 , 2 .
2 Press or to select FAX ONLY ,
EXT.TEL/TAD or MANUAL mode, and
press
Menu/Set .
Storing Numbers
Storing Speed Dial Numbers
1 Press Menu/Set , 2 , 3 , 1 .
2 Enter a two-digit Speed Dial number, and
then press
Menu/Set .
3 Enter a number (up to 20 digits), and then
press
Menu/Set .
4 Enter a name (or leave it blank), and then
press
Menu/Set .
5 Press Stop/Exit .
Dialing Operations
Speed Dialing
1 Place the original face down in the
Automatic Document Feeder.
2 Press Search/Speed Dial , press # , and
then press the two-digit Speed Dial number.
3 Press Mono Fax Start.
Search/Speed Dial
1 Place the original face down in the
Automatic Document Feeder.
2 Press Search/Speed Dial, and then enter
the first letter of the name you’re looking
for.
3 Press or to search the memory.
4 Press Mono Fax Start, when the LCD
shows the name you want to call.
For Thai, Arabic, Indonesian, Cantonese, please refer to Quick Reference Guide enclosed
in the carton box.

iv
Making Copies
Making a Single Copy
1 Place the original face down in the
Automatic Document Feeder.
2 Press Mono Copy or Colour Copy.
Making Multiple Copies
(For Black and White Copies)
1 Place the original face down in the
Automatic Document Feeder.
2 Use the dial pad to enter the number of
copies you want (up to 99).
3 Press Mono Copy.
Brother Global Web Site :
http://www.brother.com
Frequently Asked Questions (FAQs) and
Product Support :
http://solutions.brother.com

v
Table of Contents
Using This Manual
User-Friendly Programming
Quick Reference Guide ......................................................................iii
Table of Contents ................................................................................v
PREPARATION AND SIMPLE USER GUIDE
Preparation and Simple User Guide
Advice for Preparation and Simple User Guide.................................. 2
Control Panel Overview ......................................................................7
Menu Mode & Menu Selection Table................................................. 9
BASIC FAX USE
Chapter 1 Setup
Initial Settings.................................................................................... 14
Custom Settings................................................................................. 16
Storing Numbers for Easy Dialling ................................................... 18
Chapter 2 Sending a Fax
Scanning Adjustment......................................................................... 19
Dialling a Number ............................................................................. 20
Sending Operation ............................................................................. 21
Chapter 3 Receiving a Fax
Receive Mode Settings...................................................................... 23
Receiving a Fax ................................................................................. 25
Chapter 4 Telephone (Voice) Operation
Making Voice Calls with an External Telephone.............................. 27
Chapter 5 Printing Reports
Transmission Report and Journal Setting.......................................... 29
Using the Reports Key....................................................................... 30
ADVANCED FAX USE
Chapter 6 Advanced Sending
Advanced Operations ........................................................................ 31
Chapter 7 Advanced Receiving
Operation from an External or
Extension Telephone ......................................................................... 36

vi
Chapter 8 Telephone Service
Telephone Service for Australia ........................................................38
Telephone Service for New Zealand..................................................39
Telephone Service for Some Countries .............................................41
Chapter 9 Polling
Polling Receive..................................................................................42
Polling Transmit (Not Available for Colour Fax)..............................44
Chapter 10 Remote Fax Options (Not Available for Colour Fax)
Setting Fax Storage............................................................................45
Fax Forwarding..................................................................................45
Remote Retrieval ...............................................................................46
COPIER
Chapter 11 Making Copies
Basic Copy Operations ......................................................................49
Temporary Copy Setting....................................................................50
Changing Default Copy Settings .......................................................54
Legal Notice.......................................................................................55
PRINTER/SCANNER
Chapter 12 Using the MFC as a Printer
Features..............................................................................................56
Printer Driver .....................................................................................56
Choosing the Right Kind of Paper.....................................................56
Multi-purpose Sheet Feeder...............................................................56
Simultaneous Printing/Fax.................................................................57
Printer Operation Key........................................................................57
Checking the Print Quality.................................................................57
Chapter 13 Printer Driver Settings (For Windows®Only)
Using the Brother MFC-3100C Printer Driver..................................58
Features in the Printer Driver
(For Windows
®
95/98/98SE/Me/2000 Professional and Windows NT
®
4.0) .....58
Paper Tab ...........................................................................................58
Quality/Color Tab..............................................................................61
Advanced Tab....................................................................................65
Support...............................................................................................68
Features in the Printer Driver (For Windows®XP)...........................69
Layout Tab.........................................................................................69
Paper/Quality Tab..............................................................................70
Advanced Options..............................................................................72

vii
Chapter 14 Using the Windows®-Based Brother MFL-Pro
Control Centre (For Windows®Only)
Brother MFL-Pro Control Centre...................................................... 74
Using the Color Scan Key ................................................................. 75
Brother Control Centre Features .......................................................77
Scan to File........................................................................................ 80
Scan to E-mail ................................................................................... 81
Scan to Word Processor..................................................................... 83
User Defined Button.......................................................................... 84
Copy .................................................................................................. 85
Send a Fax ......................................................................................... 85
Chapter 15 Using ScanSoft™PaperPort®for
Brother/TextBridge® (For Windows®Only)
Using ScanSoft™PaperPort®and TextBridge®............................... 87
Scanning a Document........................................................................ 90
Chapter 16 Setting Up and Using PC-FAX (For Windows®Only)
Introduction ....................................................................................... 94
MFC Remote Setup ........................................................................... 95
PC-FAX Sending............................................................................... 96
Chapter 17 Using Automatic E-Mail Printing
For Windows®95, 98, 98SE, Me only............................................ 106
Chapter 18 Using the Brother MFC with a New Power
Macintosh®G3, G4 or iMac™/iBook™
Set Up Your USB-Equipped Apple®Macintosh®G3, G4 or
iMac™or iBook™with Mac OS 8.5/8.51/8.6/9.0/9.0.4/9.1............ 107
Using Brother Printer Driver with Your Apple®Macintosh®........ 107
Sending a Fax from Your Macintosh®Application........................ 109
Using Brother TWAIN Scanner Driver with Your Apple®
Macintosh®...................................................................................... 113
MAINTENANCE
Chapter 19 Troubleshooting and Maintenance
Error Messages ................................................................................ 120
Document Jams and Paper Jams...................................................... 122
Difficulty with Operation ................................................................ 126
How to Improve Print Quality......................................................... 130
Packing and Shipping the Machine ................................................. 133
Regular Maintenance....................................................................... 136

viii
IMPORTANT INFORMATION
Chapter 20 Important Safety Information
Important Information for Australia ................................................139
Important Information for New Zealand..........................................140
Important Information for Some Countries .....................................143
APPENDIX
Chapter 21 Specifications
Fax Specifications............................................................................145
Printer Specifications.......................................................................146
Compilation and Publication Notice................................................148
Trademarks ......................................................................................148
Paper ................................................................................................149
Entering Text ...................................................................................152
Glossary ...........................................................................................153
Index ................................................................................................157

ix

1
Preparation and Simple User Guide
Steps to prepare and use the machine simply
Follow the steps below to prepare and use the machine simply.
However, before you perform these steps, see Important Safety Information (page 139), and
Advice for Preparation and Simple User Guide (page 2).
If you need further information, refer to BASIC FAX USE or ADVANCED FAX USE.
1 Read the Quick Setup Guide
Follow the instructions on the Brother Quick Setup Guide to set up the machine.
2 Setting the Document
■Documents must be between 9 and 21.6 cm wide, and 12.7 and 35.6 cm long. This machine
can only scan an image 20.8 cm wide, regardless of how wide the document is.
■Make sure you insert documents face down, top edge first.
■Adjust the paper guides to fit the width of your document.
■The automatic document feeder (Automatic Document Feeder) can hold up to 20 pages,
feeding each one individually through the machine. Use standard (75 gsm) paper when using
the Automatic Document Feeder.
■Fan the paper, and then stagger the pages in the Automatic Document Feeder as shown:
Documents are
Face Down in the
Automatic Document Feeder
Paper Guides
Approx. 1.3 cm

Preparation and Simple User Guide 2
PREPARATION
AND SIMPLE USE
Advice for Preparation and Simple User Guide
Choosing a Location
Place the machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and
shocks. Locate the machine near a telephone socket and a standard, earthed electrical socket. Choose
a location where the temperature remains between 10°C and 35°C (50° – 95°F).
Avoid placing the machine where it may be knocked. Do not place near heaters, air conditioners,
water, chemicals or refrigerators. Do not expose the machine to direct sunlight, excessive heat,
moisture or dust. Do not connect the machine to electrical outlets controlled by wall switches or
automatic timers as disruption of power can wipe out information in the unit’s memory. Do not
connect the machine to electrical outlets on the same circuit as large appliances or other equipment
that might disrupt the power supply. Avoid interference sources, such as speakers or the base units
of cordless phones.
•DO NOT use curled, wrinkled, folded, or ripped document, or document
with staples, paper clips, paste, liquid paper or tape attached.
•DO NOT use cardboard, newspaper, or fabric.
•Make sure documents written with ink are completely dry.
3 Sending a black & white fax
Insert the document face down in the Automatic Document Feeder.
Enter the fax number you want to call.
Press Mono Fax Start.
4 Making a single copy
Insert the document face down in the Automatic Document Feeder.
Press Mono Copy or Colour Copy.
To stop copying, press Stop/Exit. Press Stop/Exit again to release the original
document. (See Making Copies, page 49)
5 Multiple Copies
Insert the document face down in the Automatic Document Feeder.
Using the dial pad, enter the number of copies you want (up to 99).
For example, press 3, 8for 38 copies.
Press Mono Copy.
Multiple copies are not available with colour copy.
Keep the machine out of strong light such as direct sunlight.
1
2
3
1
2
1
2
3

3
Inserting the lnk Cartridges
If ink gets in your eyes, flush them with water immediately and seek medical
attention if required.
•DO NOT remove ink cartridges if you do not need to replace them. If you
do so, it may reduce the ink quantity and the machine will not know the
quantity of ink left in the cartridge.
•DO NOT shake the ink cartridges. If you do so, the ink may spill when you
take off the sealing tape. If ink stains your body or clothing, wash with
soap or detergent immediately.
•DO NOT refill the ink cartridges. Attempting to use refilled cartridges or
the use of incompatible inks, may cause damage to the print head in your
product. Any such damages will not be covered by warranty. Warranty
coverage does not apply to problems caused by the use of 3rd party ink
or 3rd party ink cartridges. We can only recommend the use of genuine
Brother consumables.
■If you install an ink cartridge in the wrong colour position, you must clean the
print heads several times after correcting the cartridge installation and before
you start printing because the colours were mixed.
■Once you open an ink cartridge, install it in the machine and use it up within six
months of installation. Use unopened ink cartridge by the expiry date printed on
the box.
■If the INK EMPTY XXXX error message is on the screen display after you have
installed the ink cartridges, check and make sure that the ink cartridges are
installed correctly.

Preparation and Simple User Guide 4
PREPARATION
AND SIMPLE USE
Connecting the Power Cord
Memory Storage
In the event of a power failure, all settings in the menus are stored permanently except for the settings
that are valid for the next fax only (e.g. contrast, overseas mode).
•This machine must be fitted with an earthed plug.
•Since the machine is earthed via the mains plug, you can protect yourself
from potentially hazardous electrical conditions on the telephone network
by keeping the power to the machine on when you connect it to a
telephone line. Similarly, you can protect yourself when you want to move
the machine, by disconnecting the telephone line first, and then the power
cord.
If you need to remove the moulded mains plug in order to fit an appropriate type,
you must discard the moulded plug immediately having cut it off, in order that it is
not inadvertently inserted into a live socket, thus presenting a shock hazard. The
wires in the mains lead of this appliance are coloured in accordance with the
following code.
• Green-and-yellow: Earth
• Blue: Neutral
• Brown: Live
As the wires in the mains lead of this apparatus may not correspond with the
coloured markings identifying the terminals in your plug, proceed as follows:
The wire which is coloured green-and-yellow must be connected to the terminal in
the plug which is marked by the letter “E” or by the safety earth symbol or
coloured green or green-and-yellow.
The wire which is coloured blue must be connected to the terminal which is marked
with the letter “N” or coloured black.
The wire which is coloured brown must be connected to the terminal which is
marked with the letter “L” or coloured red.

5
Connecting an External Telephone Answering Device (TAD)
Sequence
When you have an external TAD on the same telephone line as the machine, the TAD answers all
calls. The machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the
call and receives the fax. If it does not hear the CNG tones, the machine will not take over the call,
and messages can be left on the TAD by callers in the normal way.
The TAD must answer within a maximum of four rings. However, we recommend two rings as the
TAD setting. The machine cannot hear CNG tones until the TAD has answered the call, and with
four rings there are only 8 – 10 seconds of CNG tones left for the fax “handshake”. Make sure you
carefully follow instructions in this manual for recording your outgoing message. We do not
recommend using the toll saver feature on your external answering machine if it exceeds 4 rings.
Connections
1 You may connect an external TAD to the machine, as shown below.
2 Set your external TAD to two rings or less. (The machine’s Ring Delay setting does not apply).
3 Record the outgoing message (see next page).
4 Set the TAD to answer calls.
5 Set the Receive Mode to TAD:ANSWER MACH.. (See To Select or Change Your Receive
Mode, page 24)
It is important that the TAD is connected via the EXT socket on the machine
or on the line jack unit. Do not use a line doubler on the line jack as this can
cause answering problems.
TAD
(Example for Australia)
TAD

Preparation and Simple User Guide 6
PREPARATION
AND SIMPLE USE
Outgoing Message (OGM) of External TAD
Timing is important in recording this message. The message sets up the ways to handle both manual
and automatic fax reception.
1 We recommend the outgoing message (OGM) is no longer than 20 seconds.
2 Allow 5 seconds of silence at the beginning of your message.
(This allows the fax to detect the calling tone prior to OGM, so reception can be faster.)
3 We recommend that you end your OGM by giving your Remote Activation Code for people
sending manual faxes. For example:
“After the beep, leave a message or send a fax manually by pressing 51 ( 91 for New
Zealand) and Start”
Please note that some faxes that are sent manually cannot be received automatically because some
fax machines do not send a fax tone if the call is manually dialled. In these cases you must inform
callers that they must enter the remote activation code to send a fax.
Connecting an External or Extension Telephone
You can connect a separate telephone to the machine, as shown below.
Whenever this external phone (or TAD) is in use, the screen displays TELEPHONE.
(Example for Australia)
External
Telephone
Extension
Telephone

7
Control Panel Overview
11
12 9
10
13
2
13 4 5 6 8
7
1Scan to
Lets you scan the next original into your
computer and select the type of
destination: word processing, graphics or
E-mail application.
2Ink
Use this key to clean the ink print heads
and replace an ink cartridge.
3Colour Copy Keys:
(For the Next Copy Only)
Options
You can change the setting of Copy.
Quality
Use this key to change the quality for
Copy.
Colour Copy
Makes a full-colour copy.
Mono Copy
Makes a black-and-white copy.
4Reports
You can access the Reports menu so you
can select a report to print: Help, Quick-
Dial, Journal, Xmit Verify, and System
Setup List.
5Liquid Crystal Display (LCD)
LCD displays messages to help you set
and operate the machine.
6Dial Pad
Dials phone and fax numbers, and can be
used as a keyboard for entering
information into the machine.
#key lets you switch the dialling type
during a telephone call from “PULSE”to
“TONE”. (Not available in New Zealand)
7Stop/Exit
Stops a fax, cancels an operation or exits
from function mode.

Preparation and Simple User Guide 8
PREPARATION
AND SIMPLE USE
8Navigation Keys:
Menu/Set
Lets you access the menu and
programming mode and stores your
settings in the machine.
or
Press to scroll forward or backward to set
a menu selection.
Also, you can use these keys to do an
alphabetical search for the names of
stored numbers.
Press to scroll through the menus and
options.
You can press these keys to adjust the ring
volume.
9Start Keys:
Colour Fax Start
Starts sending a colour fax.
Mono Fax Start
Starts sending a black and white fax.
0Fax Resolution
(For the Next Fax Only)
Sets the resolution when you send a fax.
ATel
This key is used to have a telephone
conversation having picked up the
external handset in F/T pseudo-ringing
etc.
BSearch/Speed Dial
Lets you dial stored phone numbers by
pressing #key and a two digit number.
Also lets you look up numbers stored in
the dialling memory.
CRedial/Pause
Redials the last number called. Also
inserts a pause in autodial numbers.
or

9
Menu Mode & Menu Selection Table
You can access the menu mode by pressing Menu/Set.
When you enter the Menu, the LCD scrolls:
Then press 1for General Setup Menu
—OR—
Press 2for Fax Menu
—OR—
Press 3for Copy Menu
—OR—
Press 4for Test Print
—OR—
You can scroll more quickly through the each menu level by pressing or keys, and then
set an option by pressing Menu/Set when that option appears on the LCD. Then the LCD shows
next menu level. Press or key to scroll to your next menu selection, and then press
Menu/Set.
When you finish setting an option, the LCD shows ACCEPTED.
You can also program the machine by pressing Menu/Set and then the menu numbers. For
example: to set FAX RESOLUTION to FINE, press Menu/Set, 2, 2, 2and or to select
FINE, and then press Menu/Set.
- Access the Menu
- Go to next menu level
- Accept an option
- Scroll through the current menu
level
- Back to previous menu level
- Forward to next menu level
- Exit the Menu
Use to scroll backward if you passed your choices or to save keystrokes.
SELECT & SET
4.TEST PRINT
3.COPY
2.FAX
1.GENERAL SETUP