
ii Confidential
1.2 Initial Check...........................................................................................................2-2
2 OVERVIEW ....................................................................................................................2-3
2.1 Cross-section Drawings and Components............................................................2-3
2.2 Paper Path for Documents and Recording Paper.................................................2-4
2.3 Parts Names and Functions..................................................................................2-5
2.4 Block Diagram.......................................................................................................2-6
2.5 Components..........................................................................................................2-7
3 ERROR INDICATION.....................................................................................................2-8
3.1 Error Codes...........................................................................................................2-8
3.2 Error Messages...................................................................................................2-12
3.3 Communications Error Codes .............................................................................2-15
3.4 Status Monitor Errors...........................................................................................2-19
4 TROUBLESHOOTING .................................................................................................2-21
4.1 Error Cause and Solutions ..................................................................................2-21
4.2 Recording Paper or Disc Tray Feeding Problems...............................................2-57
4.2.1 Recording paper not fed from paper tray (Error code 18, 82, etc.).............2-57
4.2.2 Disc tray not fed in (Error code 91).............................................................2-58
4.2.3 Two or more sheets of paper fed at a time .................................................2-58
4.2.4 Recording paper jam...................................................................................2-59
4.2.5 Disc tray jam (Error code 31, 38, 3C, 84, 8A, 8B, 8C, 90)..........................2-61
4.2.6 Recording paper stained.............................................................................2-62
4.2.7 Disc tray stained..........................................................................................2-63
4.3 Print-image Problems..........................................................................................2-64
4.3.1 Defective images.........................................................................................2-64
4.3.2 Troubleshooting from image defect.............................................................2-65
4.4 Software-related Problems..................................................................................2-76
4.4.1 Cannot print data.........................................................................................2-76
4.5 Network Problems...............................................................................................2-77
4.5.1 Cannot make a print through network connection.......................................2-77
4.6 Document Feeding Problems..............................................................................2-78
4.6.1 Cannot feed documents..............................................................................2-78
4.6.2 Document double feeding...........................................................................2-78
4.6.3 Document jam.............................................................................................2-79
4.6.4 Wrinkles on documents...............................................................................2-80
4.7 Scanned-image Problems...................................................................................2-81
4.7.1 Defective images.........................................................................................2-81