Brother MFC-J265W User manual

1
Start Here
Quick Setup Guide
USA/CAN Version 0
MFC-J265W
MFC-J270W
MFC-J410W
MFC-J415W
Before you can use the machine, please read this Quick Setup Guide for the correct setup and installation.
1
Unpack the machine and check the components
WARNING
Plastic bags are used in the packaging of your machine. To avoid danger of suffocation, please keep
these bags away from babies and children.
Most of the illustrations in this Quick Setup Guide show the MFC-J415W.
aRemove the protective tape and film covering the machine, and also from the LCD.
b Remove the plastic bag acontaining the ink cartridges from on top of the paper tray.
cMake sure you have all components.
WARNING Warnings tell you what to do to prevent possible personal injury.
CAUTION Cautions specify procedures you must follow or avoid to prevent possible minor injuries.
Starter Ink
Cartridges
[x4]
Black
Yellow
Cyan
Magenta Quick Setup Guide
Installation CD-ROM
Documentation CD-ROM
Basic User’s Guide Safety and Legal
booklet
Accessory Order
Form
Product Registration
Sheet (USA only)
Telephone Line Cord
Note
• The components included in the box may differ depending on your country.
• Save all packing materials and the box in case for any reason you must ship your machine.
• You need to purchase the correct USB cable.
USB cable
Please make sure you use a USB 2.0 cable (Type A/B) that is no more than 6 feet (2 meters) long (cable not
included).
Your machine has a USB interface that is compatible with the USB 2.0 specification. This interface is also
compatible with Hi-Speed USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine
can also be connected to a computer that has a USB 1.1 interface.
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2
Load plain Letter/A4
paper
aPull the paper tray acompletely out of the
machine.
o
bLift the output paper tray cover a.
cWith both hands, gently press and slide the
paper side guides aand then the paper length
guide bto fit the paper size.
Make sure that the triangular marks con the
paper side guides aand paper length guide b
line up with the mark for the paper size you are
using.
dFan the stack of paper well to avoid paper jams
and misfeeds.
eGently put the paper into the paper tray print
side down and top edge first. Check that the
paper is flat in the tray.
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IMPORTANT
DO NOT push the paper in too far.
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3
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3
fGently adjust the paper side guides to the
paper with both hands. Make sure that the
paper side guides touch the edges of the
paper.
gClose the output paper tray cover.
hSlowly push the paper tray completely into the
machine.
iWhile holding the paper tray in place, pull out
the paper support auntil it clicks, and then
unfold the paper support flap b.
Note
When you use Legal size paper, press and hold
the universal guide release button aas you slide
out the front of the paper tray.
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4
3
Connect the power cord
and telephone line
aConnect the power cord.
bConnect the telephone line cord. Connect one
end of the telephone line cord to the jack on the
machine marked LINE and the other end to a
modular wall jack.
IMPORTANT
DO NOT connect the USB cable yet (if you are
using a USB cable).
IMPORTANT
The telephone line cord MUST be connected
to the jack on the machine marked LINE.
Note
If you are sharing one telephone line with an
external telephone, connect it as shown below.
Before you connect the external telephone,
remove the protective cap afrom the EXT. jack
on the machine.
1 Extension telephone
2 External telephone
Note
If you are sharing one telephone line with an
external telephone answering machine, connect it
as shown below.
Before you connect the external telephone
answering machine, remove the protective cap a
from the EXT. jack on the machine.
Set the receive mode to External TAD if you
have an external answering machine. See
Choose the correct Receive Mode on page 8.
For additional details, see Connecting an
external TAD (telephone answering device) in
chapter 6 in the Basic User’s Guide.
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5
4
Install the ink cartridges
CAUTION
If ink gets in your eyes, wash them out with water
at once, and if irritation occurs consult a doctor.
aMake sure that the power is turned on.
The LCD shows No Ink Cartridge.
bOpen the ink cartridge cover a.
cRemove the green protective part a.
dUnpack the ink cartridge.
eTurn the green knob on the protective yellow
cap clockwise until it clicks to release the
vacuum seal, then remove the cap a.
fTake care to match the color of the lever a
with the cartridge color b, as shown in the
diagram below.
gInstall each ink cartridge in the direction of the
arrow on the label.
Note
Do not throw away the green protective part. You
will need it if you transport the machine.
Note
Make sure you install the Starter Ink Cartridges
included with your machine first.
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hGently push the ink cartridge until it clicks. After
all the ink cartridges are installed close the ink
cartridge cover.
Note
The machine will prepare the ink tube system for
printing. This process will take approximately four
minutes. Do not turn off the machine.
IMPORTANT
• DO NOT take out ink cartridges if you do not
need to replace them. If you do so, it may
reduce the ink quantity and the machine will
not know the quantity of ink left in the
cartridge.
• DO NOT shake the ink cartridges. If ink
stains your skin or clothing, wash with soap
or detergent at once.
• DO NOT repeatedly insert and remove the
cartridges. If you do so, ink may seep out of
the cartridge.
• If you mix the colors by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting the
cartridge installation. (See Cleaning the
print head in Appendix A in the Advanced
User’s Guide on the documentation
CD-ROM.)
• Once you open an ink cartridge, install it in
the machine and use it up within six months
of installation. Use unopened ink cartridges
by the expiration date written on the
cartridge package.
• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
• Brother strongly recommends that you do
not refill the ink cartridges provided with
your machine. We also strongly recommend
that you continue to use only Genuine
Brother Brand replacement ink cartridges.
Use or attempted use of potentially
incompatible ink and/or cartridges in the
Brother machine may cause damage to the
machine and/or may result in unsatisfactory
print quality. Our warranty coverage does
not apply to any problem that is caused by
the use of unauthorized third party ink
and/or cartridges. To protect your
investment and obtain premium
performance from the Brother machine, we
strongly recommend the use of Genuine
Brother Supplies.

7
5
Check the print quality
aWhen the preparation process has finished, the
LCD shows Set Paper and Press Start.
Press Color Start.
bCheck the quality of the four color blocks aon
the sheet. (black/yellow/cyan/magenta)
cIf all lines are clear and visible, press 1(Yes)
on the dial pad to finish the quality check and
go to step 6.
If you can see missing short lines, press 2(No)
on the dial pad and follow the steps on the
LCD.
6
Choose your language
(if needed)
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Local Language.
Press OK.
dPress aor bto choose your language.
Press OK.
ePress Stop/Exit.
OK
Poor
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7
Choose the correct Receive Mode
The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail,
Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Receive Mode.
Press OK.
dPress aor bto choose the receive mode.
Press OK.
ePress Stop/Exit.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but telephone companies may have other names for this service such
as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Call, and Smart Ring. See Distinctive
Ring in chapter 6 in the Basic User’s Guide for instruction on setting up your machine using this feature.
Will you be using Voicemail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that
Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail
in chapter 6 in the Basic User’s Guide for instructions on setting up your machine using this service.
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode. See
the instructions below. For additional information see Connecting an External TAD in chapter 6 in the Basic
User’s Guide.
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. See the
instructions below.
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same
line. Choose Fax/Tel as your receive mode. See the instructions below. For additional information see
Fax/Tel in chapter 5 in the Basic User’s Guide for instructions on setting up and using this receive mode.
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine
when choosing the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the phone line and must answer every call yourself.
See the instructions below.
For details, see Using receive modes in chapter 5 in the Basic User’s Guide.
Note
If the Receive Mode option is not displayed, make sure the Distinctive Ring feature is set to Off. (See Turning
off Distinctive Ring in chapter 6 in the Basic User’s Guide.)

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8
Set the LCD contrast
(if needed)
If you are having difficulty reading the LCD, try
changing the contrast setting.
aPress Menu.
bPress aor bto choose General Setup.
Press OK.
cPress aor bto choose LCD Settings.
Press OK.
dPress aor bto choose LCD Contrast.
Press OK.
ePress dor cto choose the contrast level.
Press OK.
fPress Stop/Exit.
9
Set the date and time
The machine displays the date and time, and if you
set up the station ID the date and time will be added
to each fax you send.
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Date&Time.
Press OK.
dEnter the last two digits of the year on the dial
pad, and then press OK.
eEnter the two digits for the month on the dial
pad, and then press OK.
fEnter the two digits for the day on the dial pad,
and then press OK.
gPress aor bto choose 12h Clock or 24h
Clock, and then press OK.
hEnter the time on the dial pad, and then press
OK.
i(12h Clock only)
Press aor bto choose AM or PM, and then press
OK.
jPress Stop/Exit.
(e.g. Enter 10for 2010.)
Year:2010
12 or 24 ?
12h Clock
24h Clock
AM or PM ?
PM
AM

10
10
Set your Station ID
You should store your name and fax number to be
printed on all fax pages that you send.
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Station ID.
Press OK.
dEnter your fax number (up to 20 digits) on the
dial pad, and then press OK.
eEnter your name (up to 20 characters) using
the dial pad, and then press OK.
fPress Stop/Exit.
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Fax Transmission Report
Your Brother machine is equipped with a
Transmission Verification Report that can be used as
confirmation that you sent a fax. This report lists the
name or fax number of the receiving party, the date,
time, and duration of the transmission, the number of
pages transmitted, and whether or not the
transmission was successful. If you want to use the
Fax Transmission Report feature, see Transmission
Verification Report in chapter 4 in the Basic User’s
Guide.
Note
• See the following chart for entering your name.
• If you need to enter a character that is on the
same key as the last character, press cto
move the cursor to the right.
• If you entered a letter incorrectly and want to
change it, press dor cto move the cursor to the
incorrect character, press Clear.
Press
key
One
time
Two
times
Three
times
Four
times
2ABC2
3DEF 3
4GH I 4
5JKL5
6MNO 6
7PQRS
8TUV8
9WX Y Z
Note
If you make a mistake and want to start again,
press Stop/Exit and go back to a.
For details, see Entering Text in Appendix C
in the Basic User’s Guide.
Note
(USA only)
The Telephone Consumer Protection Act of 1991
makes it unlawful for any person to use a
computer or electronic device to send any
message via a telephone fax machine unless
such messages clearly contain, in a margin at the
top or bottom of each transmitted page, or on the
first page of the transmission, the date and time it
is sent and an identification of the business or
other entity or other individual sending the
message and the telephone number of the
sending machines or such business, other entity
or individual.

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12
Set Tone or Pulse dialing
mode
(Canada only)
Your machine comes set for Tone dialing service. If
you have Pulse dialing service (rotary), you need to
change the dialing mode.
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Tone/Pulse.
Press OK.
dPress aor bto choose Pulse (or Tone).
Press OK.
ePress Stop/Exit.
13
Set the phone line
compatibility
If you are connecting the machine to a VoIP service
(over the Internet) you need to change the
compatibility setting.
aPress Menu.
bPress aor bto choose Initial Setup.
Press OK.
cPress aor bto choose Compatibility.
Press OK.
dPress aor bkey to choose
Basic(for VoIP).
Press OK.
ePress Stop/Exit.
14
Automatic Daylight
Savings Time
You can set the machine to change automatically for
daylight savings time. It will reset itself forward one
hour in the spring and backward one hour in the fall.
aPress Menu.
bPress aor bto choose General Setup.
Press OK.
cPress aor bto choose Auto Daylight.
Press OK.
dPress aor bto choose On (or Off).
Press OK.
ePress Stop/Exit.
15
Send in the Product
Registration Sheet
(USA only)
You can also register your product online using the
On-Line Registration link from the installation
CD-ROM or visit
http://www.brother.com/registration/
aFill out the Product Registration Sheet.
Note
If you are using an analog telephone line you can
skip this step.

12
bPut the sheet face down in the ADF (Automatic
Document Feeder) or face down on the
scanner glass.
cMake sure (FAX) is illuminated in Blue.
dEnter the toll-free fax number: 1-877-268-9575.
ePress Black Start.
(MFC-J410W, MFC-J415W)
Note
You will receive a confirmation fax of your Product
Registration.

13
Windows®Macintosh
USB Wireless Network
16
Choose your connection type
For USB interface cable
Windows
®
, go to page 14
Macintosh, go to page 18
For Wireless Network
Windows
®
and Macintosh,
go to page 20
Note
For Windows Server®2003/2003 x64 Edition/2003 R2/2003 R2 x64 Edition/2008/2008 R2, see the Network
User’s Guide on the documentation CD-ROM.

14
Windows®
USB
For USB interface users
(Windows
®
2000 Professional/XP/XP Professional x64 Edition/
Windows Vista
®
/Windows
®
7)
17
Before you install
aMake sure that your computer is ON and you
are logged on with Administrator rights.
18
Install MFL-Pro Suite
aPut the supplied installation CD-ROM into your
CD-ROM drive. If the model name screen
appears, choose your machine. If the language
screen appears, choose your language.
bThe CD-ROM Top Menu will appear. Click
Install MFL-Pro Suite and click Yes if you
accept the license agreements. Follow the
on-screen instructions.
IMPORTANT
• DO NOT connect the USB cable yet.
• For the latest drivers and information, visit
http://solutions.brother.com/
• If there are any programs running, close
them.
• The screens may differ depending on your
operating system.
Note
If the Brother screen does not appear
automatically, go to My Computer (Computer),
double-click the CD-ROM icon, and then
double-click start.exe.

15
Windows®
USB
Windows®Macintosh
USB
cChoose Local Connection, and then click
Next. The installation continues.
dWhen this screen appears, go to the next step.
19
Connect the USB cable
aUsing both hands, use the plastic tabs on both
sides of the machine to lift the scanner cover
until it locks securely into the open position.
bConnect the USB cable to the USB socket
marked with a symbol. You will find the
USB socket inside the machine as shown
below.
Note
• If this screen appears, click OK and restart
your computer.
• If the installation does not continue
automatically, open the top menu again by
ejecting and then reinserting the CD-ROM or
double-click the start.exe program from the
root folder, and continue from bto install
MFL-Pro Suite.
• For Windows Vista®and Windows®7, when
the User Account Control screen appears,
click Allow or Yes.
USB

16
Windows®
USB
cCarefully route the USB cable through the
trench and out the back of the machine as
shown below and connect the cable to your
computer.
dLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover c.
eThe installation will continue automatically.
The installation screens appear one after
another.
fWhen the User’s Guides screen is displayed,
click View Manuals on the Web if you want to
download the manuals and follow the
on-screen instructions. You can also view the
manuals on the documentation CD-ROM.
gWhen the On-Line Registration screen is
displayed, make your selection and follow the
on-screen instructions.
hIf you do not want to set your machine as the
Default printer, uncheck Set as Default
Printer.
IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.
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2
IMPORTANT
DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.
Note
For Windows Vista®and Windows®7, when the
Windows Security screen appears, click the
check box and click Install to complete the
installation correctly.

17
Windows®
USB
Windows®Macintosh
USB
20
Finish and restart
aClick Finish to restart your computer.
After restarting the computer, you must be
logged on with Administrator rights.
bIn the Check for Firmware Updates screen,
choose the firmware update setting you want
and click OK.
Now go to
Proceed to Install Optional Applications on
page 32.
Note
• If an error message appears during the
software installation, run the Installation
Diagnostics located in start/All Programs/
Brother/MFC-JXXX (where MFC-JXXX is your
model name).
• Depending on your security settings, a
Windows Security or antivirus software window
may appear when using the machine or its
software. Please allow or permit the window to
continue.
Note
Internet access is required for the firmware
update.
Finish
The installation is now
complete.
Note
XML Paper Specification Printer Driver
The XML Paper Specification Printer Driver is the
most suitable driver when printing from
applications that use the XML Paper Specification
documents. Please download the latest driver by
accessing the Brother Solutions Center at
http://solutions.brother.com/

18
Macintosh
USB
For USB interface users (Mac OS X 10.4.11, 10.5.x, 10.6.x)
17
Before you install
aMake sure your machine is connected to the
power and your Macintosh is ON. You must be
logged on with Administrator rights.
18
Connect the USB cable
aUsing both hands, use the plastic tabs on both
sides of the machine to lift the scanner cover
until it locks securely into the open position.
bConnect the USB cable to the USB socket
marked with a symbol. You will find the
USB socket inside the machine as shown
below.
cCarefully route the USB cable through the
trench and out the back of the machine as
shown below and connect the cable to your
Macintosh.
IMPORTANT
• For the latest drivers and information on the
Mac OS X you are using, visit
http://solutions.brother.com/
• For Mac OS X 10.4.0 to 10.4.10 users,
upgrade to Mac OS X 10.4.11 - 10.6.x.
IMPORTANT
• DO NOT connect the machine to a USB port
on a keyboard or a non-powered USB hub.
• Connect the machine directly to your
Macintosh.
IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.
USB

19
Macintosh
USB
Windows®Macintosh
USB
dLift the scanner cover to release the lock a.
Gently push the scanner cover support
down band close the scanner cover c.
19
Install MFL-Pro Suite
aPut the supplied installation CD-ROM into your
CD-ROM drive.
bDouble-click the Start Here OSX icon to install.
cChoose Local Connection, and then click
Next. Follow the on-screen instructions.
dPlease wait, it will take a few seconds for the
software to install. After the installation, the
Brother software will search for the Brother
device.
eChoose the machine from the list, and then
click OK.
fWhen this screen appears, click Next.
gWhen the Brother Support screen appears,
click Close to finish the installation or go to
step 20.
20
Download and install
Presto! PageManager
When Presto! PageManager is installed OCR
capability is added to Brother ControlCenter2. You
can easily scan, share and organize photos and
documents using Presto! PageManager.
aClick the Presto! PageManager icon to go to
the Presto! PageManager download site, and
follow the on-screen instructions.
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3
2
2
Finish
The installation is now
complete.
Note
To use Image Capture on Mac OS X 10.6.x,
please install the CUPS Printer Driver, which can
be downloaded from the Brother Solutions Center
(http://solutions.brother.com/).

20
For Wireless Network Users
For wireless network interface users
17
Before you begin
First you must configure the wireless network settings of your machine to communicate with your network access
point/router. After the machine is configured to communicate with your access point/router, computers on your
network will have access to the machine. To use the machine from these computers, you will need to install the
drivers and software. The following steps will guide you through the configuration and installation process.
To achieve optimum results with normal everyday document printing, place the Brother machine as close to the
network access point/router as possible with minimal obstructions. Large objects and walls between the two
devices as well as interference from other electronic devices can affect the data transfer speed of your documents.
Due to these factors, wireless may not be the best method of connection for all types of documents and
applications. If you are printing large files, such as multi-page documents with mixed text and large graphics, you
may want to consider choosing USB for the fastest throughput speed.
The following instructions are for infrastructure mode (connected to a computer through an access point/router).
Infrastructure Mode
aAccess point/router
bWireless Network machine (your machine)
cWireless capable computer connected to the access point/router
dWired computer connected to the access point/router
Please make sure the wireless network settings of the machine match the access point/router.
IMPORTANT
If you have previously configured the wireless settings of the machine you must reset the network
(LAN) settings before you can configure the wireless settings again.
On your machine, press Menu. Press aor bto choose Network and press OK.
Press aor bto choose Network Reset, and then press OK.
Press 1 twice for Yes to accept the change.
Note
To set up your machine in Ad-hoc mode (connected to a wireless capable computer without an access
point/router) you can find instructions in the Network User’s Guide on the documentation CD-ROM.
Also you can download the Network User’s Guide by following the instructions below.
1 Turn on your computer. Insert the installation CD-ROM into your CD-ROM drive.
For Windows®:
2 Choose your model and the language. The CD-ROM top menu will appear.
3 Click Documentation, and follow the on-screen instructions.
For Macintosh:
2 Double-click Documentation, and follow the on-screen instructions.
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