Brother 2850 User manual

FAX-2850
MFC-4800
OWNER’S MANUAL

i
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than which it was
originally purchased, and does not offer any warranty in the event that this product is used on public
telecommunication lines in another country.
Use only GENUINE brother supplies
DO NOT refill the toner cartridges. Attempting to use refilled toner
cartridges and using incompatible toners may cause damage to the
machine and such damage will not be covered by warranty. Warranty
coverage does not apply to problems caused by the use of 3rd party
consumables. We can only recommend the use of genuine Brother
consumables.

ii
Using This Manual
Thank you for purchasing a Brother fax machine/multi function centre.
This machine has been designed to be simple to use, with LCD screen prompts to guide you through
functions. However, you can use the machine to its fullest potential by taking a few minutes to read
this manual.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You will also be able to
find information about a specific feature or function by checking the Index at the back of this
manual. Also, throughout this manual, you will see special symbols alerting you to important
information, cross-references, and warnings. Illustrations of some screen displays also help you
choose the correct key-presses.
Symbols Used In This Manual
Additionally, the machine has a Reports key. Press Reports and 1 to print a help
list of basic operational steps and functions.
Note or additional information.
The machine may be damaged or may not work correctly if this is not
observed.
Warnings detail precautions you must take to avoid possible personal
injury.

iii
User-Friendly Programming
We have designed the machine with on-screen programming. User-friendly programming helps you
take full advantage of all the functions the machine has to offer.
Since your programming is done on the LCD, we have created step-by-step on-screen prompts to
help you program the machine. All you need to do is follow the prompts as they guide you through
the function menu selections, programming options and settings. Additionally, you can program
settings more quickly by pressing
Menu/Set and the menu number using the dial pad.
A complete list of the function selections, options, and settings that are available is provided in the
appendix of this manual. (See
Menu Mode & Menu Selection Table , page 148.)
Alternating Displays
The LCD sometimes alternates between the currently
selected option, and a help message giving brief
instructions about how to proceed. The display you’ll
probably see most often is shown on the right, showing you
that when you place a document in the ADF, you can either
dial a number to send it as a fax or press the
Copy key to
make a copy of the document.
COPY: NO. & COPY
FAX: NO. & START

iv

v
Quick Reference Guide
Sending Faxes
Automatic Transmission
1 Place the original face down in the ADF.
2 Enter the fax number using One Touch (For
FAX-2850 Only), Speed Dial, Search or the
dial pad.
3 Press Fax Start .
4 Sending a Cover Page
5 Place the original face down in the ADF.
6 Press Menu/Set, 2, 2, 7 .
7 When NEXT FAX ONLY appears, press
Menu/Set .
8 Press to select ON (or OFF ), and then
press
Menu/Set .
9 Press to select a comment, and then
press
Menu/Set .
10 Enter two digits to indicate the number of
pages being sent, and then press
Menu/Set .
11 Press 1 to select additional settings
—
OR —Press 2 if you are ready to fax.
12 Enter the fax number.
13 Press Fax Start .
Real Time Transmission
You can send faxes in real time.
1 Place the original face down in the ADF.
2 Press Menu/Set, 2, 2, 5 .
3 Press to select ON , and then press
Menu/Set
— OR —
For the next transmission only, press
to select
NEXT FAX ONLY , and then
press
Menu/Set .
4 For the next fax only, press to select
ON , and then press Menu/Set .
5 Press 1 to select additional settings
—
OR —Press 2 if you are ready to fax.
6 Enter the fax number.
7 Press Fax Start .
Receiving Faxes
Select Receive Mode
Press Receive Mode to select FAX ONLY ,
FAX/TEL , TAD:ANSWER MACH . or
MANUAL . If you select
FAX/TEL , make sure to set Ring Delay and F/T
Ring Time.
Manual Reception
1 Pick up the handset.
2 Press Fax Start if you hear fax tones
(beeps).
3 When the LCD shows RECEIVING ,
replace the handset.
For Thai, Arabic, Indonesian, Cantonese, please refer to Quick Reference Guide enclosed
in the carton box.
or
or
or
or
or

vi
Storing Numbers
Storing One Touch Dial Numbers
(For FAX-2850 Only)
1 Press Menu/Set, 2, 3, 1.
2 Press the One Touch key where you want to
store the number.
3 Enter a number (up to 20 digits), and then
press Menu/Set.
4 Enter a name (or leave it blank), and then
press Menu/Set.
5 Press Stop/Exit.
Storing Speed Dial Numbers
1 For the FAX press Menu/Set,
2, 3, 2.
For the MFC, press Menu/Set,
2, 3, 1.
2 Enter a two-digit Speed Dial number, and
then press Menu/Set.
3 Enter a number (up to 20 digits), and then
press Menu/Set.
4 Enter a name (or leave it blank), and then
press Menu/Set.
5 Press Stop/Exit.
Telephone Operation
One Touch Dialing / Speed Dialing
1 Pick up the handset—OR—Press Hook
and listen for a dial tone.
2 When you hear the dial tone, press the One
Touch key of the location you want to call
(FAX-2850)
—OR—Press Search/Speed Dial, press
#, then press the two-digit Speed Dial
number. (If you pressed Hook to dial, pick
up the handset when the other party
answers.)
3 To hang up, replace the handset.
Search/Speed Dial
1 Press Search/Speed Dial, then enter the
first letter of the name you’re looking for.
2 Press or to search the memory.
3 When the name is displayed, lift the
handset—OR—Press Hook.
4 Press Fax Start to dial. (If you pressed
Hook to dial, pick up the handset when the
other party answers.)
5 To hang up, replace the handset.
Making Copies
Making a Single Copy
1 Place the original face down in the ADF.
2 Press Copy.
Making Multiple Copies
1 Place the original face down in the ADF.
2 Use the dial pad to enter the number of
copies you want.
3 Press Copy.

vii
Table of Contents
Using This Manual
User-Friendly Programming
Table of Contents ...............................................................................vi
PREPARATION AND SIMPLE USE
Preparation and Simple Use Guide
Advice for Preparation and Simple Use Guide ................................... 3
FAX-2850 Control Panel Overview.................................................... 7
MFC-4800 Control Panel Overview ...................................................9
BASIC FAX USE
Chapter 1 Setup
Initial Settings.................................................................................... 11
Custom Settings................................................................................. 12
Storing Numbers for Easy Dialling ................................................... 14
Chapter 2 Sending a Fax
Scanning Adjustment......................................................................... 16
Dialling a Number ............................................................................. 16
Sending Operation ............................................................................. 18
Chapter 3 Receiving a Fax
Receive Mode Settings...................................................................... 20
Receiving a Fax ................................................................................. 23
Chapter 4 Telephone (Voice) Operation
Making Voice Calls........................................................................... 25
Chapter 5 Printing Reports
Transmission Report and Journal Setting.......................................... 28
Using the Reports Key....................................................................... 29
ADVANCED FAX USE
Chapter 6 Advanced Sending
Advanced Operations ........................................................................ 30
Chapter 7 Advanced Receiving
Operation from an External or Extension Telephone........................ 38
Chapter 8 Telephone Service
Telephone Service for Australia........................................................ 40
Telephone Service for New Zealand ................................................. 43

viii
Caller ID (Caller IDentification)........................................................45
Telephone Service for Some Countries .............................................47
Chapter 9 Polling
Polling Receive..................................................................................49
Polling Transmit.................................................................................51
Chapter 10 Remote Fax Options
Setting Fax Storage............................................................................52
Fax Forwarding..................................................................................52
Remote Retrieval ...............................................................................53
COPIER
Chapter 11 Making Copies
Basic Copy Operations ......................................................................56
Temporary Copy Setting....................................................................57
Copy Quality –Default Settings........................................................60
PRINTER/SCANNER
Chapter 12 Using the machine as a Printer
Special Printing Features ...................................................................62
Printing From Your PC......................................................................62
Simultaneous Printing/Faxing............................................................64
Acceptable Paper ...............................................................................65
Chapter 13 Printer Driver Settings (For Windows®Only)
Using the Brother MFC-4800 Printer Driver.....................................66
Basic Tab ...........................................................................................66
Advanced Tab....................................................................................68
Support...............................................................................................75
Chapter 14 Using the Windows®-Based Brother MFL-Pro
Control Centre (For Windows®Only)
Brother MFL-Pro Control Centre ......................................................76
Using the Scan Keys with PC Windows............................................77
Using the Control Panel Keys............................................................78
Brother Control Centre Features........................................................79
Scan to File ........................................................................................82
Scan to E-mail....................................................................................83
Scan to Word Processor.....................................................................85
User Defined Button ..........................................................................86
Copy...................................................................................................87
Send a Fax..........................................................................................88
Chapter 15 Using ScanSoft™PaperPort®for Brother and
ScanSoft™TextBridge®

ix
Chapter 16 Setting Up and Using PC FAX (For Windows®Only)
Introduction ....................................................................................... 95
MFC Remote Setup ........................................................................... 95
PC FAX Sending (For Windows®Only) .......................................... 96
Chapter 17 Using Automatic E-Mail Printing
For Windows®95, 98, 98SE, Me Only .......................................... 106
Chapter 18 Using the Brother MFC with a New Power
Macintosh®G3, G4 or iMac™/iBook™
Set up Your USB Equipped Apple®Macintosh®G3,G4 or
iMac™with Mac OS 8.5/8.5.1/8.6/9.0/9.0.4/9.1.............................107
Using Brother Printer Driver with your Apple®Macintosh®......... 107
Sending a Fax from your Macintosh Application ........................... 109
Using Brother TWAIN Scanner Driver with Your Apple
®
Macintosh
®
... 113
MAINTENANCE
Chapter 19 Troubleshooting and Maintenance
Error Messages ................................................................................ 117
Document Jams and Paper Jams...................................................... 119
Packing and Shipping the Machine ................................................. 125
Regular Maintenance....................................................................... 127
IMPORTANT INFORMATION
Chapter 20 Important Safety Information
Important Information for Australia................................................ 136
Important Information for New Zealand ......................................... 137
Important Information for Some Countries..................................... 139
Important Information for All Countries......................................... 141
APPENDIX
Chapter 21 Specifications
Fax Specifications ........................................................................... 143
Printer Specifications (For MFC-4800 Only).................................. 144
Computer Requirement (For MFC-4800 Only) ..............................145
Electrical and Environment ............................................................. 145
Compilation and Publication Notice ...............................................146
Trademarks ...................................................................................... 146
Entering Text ................................................................................... 147
Menu Mode & Menu Selection Table............................................. 148
About Fax Machines........................................................................ 153
Glossary........................................................................................... 154
Index ................................................................................................ 157

1
Preparation and Simple Use Guide
Steps to prepare and use the machine simply
Follow the steps below to prepare and use the machine simply.
However, before you perform these steps, see Important Safety Information (page 136), and
Advice for Preparation and Simple Use Guide (page 3).
If you need further information, refer to BASIC USE or ADVANCED USE.
1 Read the Quick Setup Guide
Follow the instructions on the Brother Quick Setup Guide to set up the machine.
2 Setting the Document
■Documents must be between 14.8 and 21.6 cm wide, and 15 and 60 cm long. This machine
can only scan an image 20.8 cm wide, regardless of how wide the document is.
■Make sure you insert documents face down,top edge first.
■Adjust the paper guides to fit the width of your document.
■The automatic document feeder (ADF) can hold up to 20 pages, feeding each one
individually through the machine. Use standard (64 g/m2~90 g/m2) paper when using the
ADF; if you’re using heavier paper, feed each sheet individually to prevent paper jams.
Paper Guides
Approx. 1.3 cm

Preparation and Simple Use Guide 2
PREPARATION
AND SIMPLE USE
■Open the document tray by pulling it toward you ( ), then unfold the extension ( ).
•DO NOT use curled, wrinkled, folded, or ripped document, or document
with staples, paper clips, paste, liquid paper or tape attached. DO NOT
use cardboard, newspaper, or fabric.
•Make sure documents written with ink are completely dry.
3 Sending a fax
Insert the document face down in the ADF.
Enter the fax number you want to call.
Press Fax Start.
4 Making a single copy
Insert the document face down in the ADF.
Press Copy.
To stop copying, press Stop/Exit. Press Stop/Exit again to release the original document.
(See Making Copies, page 56.)
5 Multiple Copies
Insert the document face down in the ADF.
Using the dial pad, enter the number of copies you want (up to 99).
For example, press 3, 8for 38 copies.
Press Copy.
1 2
1
2
3
1
2
3
1
2
3

3
Advice for Preparation and Simple Use
Guide
Choosing a Location
Place the machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and
shocks. Locate the machine near a telephone wall socket and a standard earthed electrical socket,
grounded power outlet.
Connecting the Power Cord
Avoid placing the machine where it may be knocked. Do not place near
heaters, air conditioners, water, chemicals or refrigerators. Do not expose
the machine to direct sunlight, excessive heat, moisture or dust. Do not
connect the machine to electrical outlets controlled by wall switches or
automatic timers as disruption of power can wipe out information in the
unit’s memory. Do not connect the machine to electrical outlets on the same
circuit as large appliances or other equipment that might disrupt the power
supply. Avoid interference sources, such as speakers or the base units of
cordless phones. Ensure the airflow from the fan on the right hand side of
the machine is not impeded.
•We recommend that this product be used with a surge protection device
to protect the product against damage caused by a lightning strike.
•Never touch telephone wires or terminals that are not insulated unless the
telephone line has been disconnected at the network interface.
•Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
•Do not use the telephone to report a gas leak in the vicinity of the leak.
•This machine must be fitted with an earthed plug.
•Since the machine is earthed via the mains plug, you can protect yourself
from potentially hazardous electrical conditions on the telephone network
by keeping the power to the machine on when you connect it to a
telephone line. Similarly, you can protect yourself when you want to move
the machine, by disconnecting the telephone line first, and then the power
cord.

Preparation and Simple Use Guide 4
PREPARATION
AND SIMPLE USE
Memory Storage
In the event of a power failure, all settings in the GENERAL SETUP, SETUP RECEIVE, SETUP
SEND, SET QUICK-DIAL, REPORT SETTING, REMOTE FAX OPT and
MISCELLANEOUS functions are stored permanently and fax sending and receiving data are
stored for several days.
IMPORTANT:
If you need to remove the moulded mains plug in order to fit an appropriate
type, you must discard the moulded plug immediately having cut it off, in
order that it is not inadvertently inserted into a live socket, thus presenting
a shock hazard. The wires in the mains lead of this appliance are colored in
accordance with the following code.
•Green-and-yellow : Earth
•Blue : Neutral
•Brown : Live
As the wires in the mains lead of this apparatus may not correspond with the
colored markings identifying the terminals in your plug, proceed as follows:
The wire which is colored green-and-yellow must be connected to the
terminal in the plug which is marked by the letter “E”or by the safety earth
symbol or colored green or green-and-yellow.
The wire which is colored blue must be connected to the terminal which is
marked with the letter “N”or colored black.
The wire which is colored brown must be connected to the terminal which is
marked with the letter “L”or colored red.

5
Connecting an External Telephone Answering Device (TAD)
Sequence
You might choose to connect an additional answering machine. When you have an external TAD
on the same telephone line as the machine, the TAD answers all calls. The machine “listens”for fax
calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it
doesn’t hear the CNG tones, the machine will not answer the call, and messages can be left on the
TAD by callers in the normal way.
The TAD must answer within a maximum of four rings. However, we recommend two rings as the
TAD setting. The machine cannot hear CNG tones until the TAD has answered the call, and with
four rings there are only 8–10 seconds of CNG tones left for the fax “handshake.”Make sure you
carefully follow instructions in this manual for recording your outgoing message. Do not use a “toll-
saver”ring setting on the TAD.
Connections
1 You may connect an external TAD to the machine, as shown below.
2 Set your external TAD to two rings or less.
3 Record the outgoing message (see next page).
4 Set the TAD to answer calls.
5 Set the Receive Mode to TAD:ANSWER MACH. by pressing Receive Mode.
It is important that the TAD is connected via the EXT socket on the machine
or on the line jack unit. Do not use a line doubler on the line jack as this can
cause answering problems.
TAD TAD
(Example for Australia)

Preparation and Simple Use Guide 6
PREPARATION
AND SIMPLE USE
Outgoing Message (OGM) of External TAD
Timing is important in recording this message. The message sets up the ways to handle both manual
and automatic fax reception.
1 We recommend the outgoing message (OGM) is no longer than 20 seconds.
2 Allow 5 seconds of silence at the beginning of your message.
(This allows the fax to detect the calling tone prior to OGM, so reception can be faster.)
3 We recommend that you end your OGM by giving your Remote Activation Code for people
sending manual faxes. For example:
“After the beep, leave a message or send a fax manually by pressing 51 ( 91 for New
Zealand) and Fax Start.”
Please note that some faxes that are sent manually cannot be received automatically because some
fax machines do not send a fax tone if the call is manually dialled. In these cases you must inform
callers that they must enter the remote activation code to send a fax.
Connecting an External Telephone
Your FAX/MFC is equipped with a handset that you can use as a regular phone. However, you can
also connect a separate telephone to your FAX/MFC, as shown below.
Whenever this external phone (or TAD) is in use, the screen displays EXT. TEL IN USE, and, if
the FAX/MFC’s handset is lifted, an alarm sounds.
To disconnect the call on the external phone and switch to the FAX/MFC, lift the handset and press
Hook.
(Example for Australia)

7
FAX-2850 Control Panel Overview
11
4
3
598 10
67
212
1
1Liquid Crystal Display
Displays messages to help you set up and
operate the machine.
2Shift
This key is used to access the “5”
through “8”One Touch keys.
3One Touch Dial Keys
These 4 keys give you access to 8
previously stored phone numbers.
4Copy Keys:
Options
You can quickly and easily select
temporary settings (for the next copy
only).
Enlarge/Reduce
Lets you select an enlargement or
reduction ratio: 50%, 71%, 100%, 141%,
150%, 200%. For more choices, select
MANUAL and use dial pad to type any
percentage between 50% and 200%.
Copy
Makes a copy.
5Redial/Pause
Re-dials the last number called. Also
inserts a pause in autodial numbers.
6Reports/Recall
You can access the Reports menu so you
can select a report to print: Help, Quick
Dial, Journal, Xmit Verify and System
Setup List and Order Form.
7Dial Pad
Dials phone and fax numbers and can be
used as a keyboard for entering
information into the machine.
#key lets you switch the dialling type
during a telephone call from “PULSE”
to “TONE”. (Not available in New
Zealand.)
8Hook/Hold
Lets you dial telephone and fax numbers
without lifting the handset.
—OR—
Lets you place telephone calls on hold.
9Search/Speed Dial
Lets you look up numbers stored in the
dialling memory. Also, lets you dial
stored phone numbers by pressing #and
two-digit number.

Preparation and Simple Use Guide 8
PREPARATION
AND SIMPLE USE
0Fax Keys:
Receive Mode
Select how the machine will handle
incoming calls.
Fax Resolution
Sets the resolution when you send a fax.
Fax Start
Starts sending a fax.
ANavigation Keys:
Menu/Set
Lets you access the menu and
programming mode and stores your
settings in the machine.
or
Press to scroll forward or backward to
set a menu selection.
Also, you can use these keys to do an
alphabetical search for the names of
stored numbers.
Press to scroll through the menus and
options.
—OR—
You can press these keys to adjust the
ring or speaker volume.
BStop/Exit
Stops a fax, cancels an operation or exits
from function mode.
or

9
MFC-4800 Control Panel Overview
12
5
4
3
9
811
10
67
21 13
1Liquid Crystal Display
Displays messages to help you set up and
operate the machine.
2Reports/Recall
Accesses the Reports menu so you can
select a report to print: Help, Quick Dial,
Journal, Xmit Verify and System Setup
List and Order Form.
3Scan Keys:
Scan Image
Press this key to scan a picture into your
graphics application for viewing and
editing.
Scan/OCR
Press this key to start scanning a text
document. ScanSoft™TextBridge®will
convert it to editable text and display it in
your word processor application for
further editing.
Scan to E-mail
Press this key to start scanning an
original into your E-mail application,
setting it up automatically as an
attachment.
4Print Key:
Reset
Clears data from the printer memory.
5Copy Keys:
Options
You can quickly and easily select
temporary settings (for the next copy
only).
Enlarge/Reduce
Lets you select an enlargement or
reduction ratio: 50%, 71%, 100%, 141%,
150%, 200%. For more choices, select
MANUAL and use dial pad to type any
percentage between 50% and 200%.
Copy
Makes a copy.
6Redial/Pause
Re-dials the last number called. Also
inserts a pause in autodial numbers.
7Hook
Lets you dial telephone and fax numbers
without lifting the handset.
8Dial Pad
Dials phone and fax numbers and can be
used as a keyboard for entering
information into the machine.
#key lets you switch the dialling type
during a telephone call from “PULSE”
to “TONE”. (Not available in New
Zealand.)
9Hold
Lets you place telephone calls on hold.