Brother QL-1100 User manual

Available Manuals
Product Safety Guide
This guide provides safety information; read it before you use the printer.
Quick Setup Guide (this guide)
This guide provides basic information about using the printer, along with troubleshooting tips.
User’s Guide
When downloading the installer from install.brother, the folder “Brother Manual” is created on your computer desktop and
the User's Guide is saved there.
This guide provides additional information about printer settings and operations, troubleshooting tips, and maintenance
instructions.
In addition, you can download individual manuals that you need from the Brother Solutions Center. Visit the Brother
Solutions Center at support.brother.com and click Manuals on your model page to download the other manuals.
To download and install printer drivers and software, visit our website.
install.brother
For more information on installing the drivers and software, see the Install Printer Drivers and Software on a Computer
section in this guide.
Available Computer Applications
Applications Features Computer Connection Reference
P-touch Editor Label creation software for computers.
This application comes with built-in
drawing tools that allow you to print a
wide variety of custom labels in complex
layouts with text of different fonts and
styles, frames, imported images,
barcodes, etc.
The P-touch Editor application and
printer drivers must be installed.
(install.brother) For more information,
see the Install Printer Drivers and
Software on a Computer section in this
guide. See the User's Guide for
guidance on using P-touch Editor.
Windows / Mac USB See section 7. Use
the Printer with a
Computer (P-touch
Editor) in this guide.
P-touch Editor Lite Label creation software for computers.
With P-touch Editor Lite, there is no
need to install an application or printer
drivers. Simply connect a USB cable to
your label printer.
This application allows you to create and
print simple labels with text, frames and
images.
Windows USB See section 8. Use
the Printer with a
Computer (P-touch
Editor Lite) (Windows
only) in this guide.
D012S9001
Quick Setup Guide (English)
QL-1100
Thank you for purchasing the QL-1100!
Read the Product Safety Guide first, then read this Quick Setup Guide for the correct setup procedure. After reading this
guide, keep it in a safe place for quick reference.
NOTE
• The information provided in this document is subject to change without notice.
• Unauthorised duplication or reproduction of any or all content of this document is prohibited.

Check that the package contains the following items before using the printer.
If any item is missing or damaged, contact your Brother dealer.
Available Mobile Device Apps
Applications Features Mobile Device Connection Reference
Brother
iPrint&Label
This application allows you to create and
print labels using templates on a
smartphone, tablet or other mobile
device directly to your printer.
Android™ device USB See section 9. Use
the Printer with a
Mobile Device in
this guide.
Mobile Transfer
Express
This application allows you to use a
mobile device to download databases
and label data (created on a computer
with P-touch Editor and saved to a cloud
service), and send them to your printer.
1. Unpack the Printer
Printer AC Power Cord
(The plug may differ by
country)
USB Cable DK Roll (starter roll)
Product Safety Guide Quick Setup Guide DK Label & Tape Guide
NOTE
The Brother QL-1100 includes the following two starter rolls:
• One starter roll of DK Die-cut 103 mm x 164 mm (40 labels)
• One starter roll of DK Continuous Length Black (62 mm)
2. Parts Description
Front Rear
1. Status LED
2. Power Button
3. Feed Button
4. Cutter Button
5. Editor Lite Button
6. Editor Lite LED
1. USB Port
2. USB Host Port
3. AC Power Port
1
2345
6
DK Roll Compartment Cover
Control Panel Buttons
Label Output Slot
Control Panel Buttons
1
3
2

Connect the AC Power Cord to the printer. Then, plug the AC
Power Cord into an earthed electrical socket.
1. Make sure that the printer is turned Off.
2. Pull the release levers on both sides of the printer to unlock the DK Roll
Compartment Cover.
Hold the printer by the front, and firmly lift the DK Roll Compartment Cover to
open it.
3. Place the DK Roll into the Roll Spool Guide (1).
• Make sure that the Roll Spool Arm (2) is inserted firmly in the Roll Spool Guide.
• Make sure the Stabiliser (3) slides into the notch of the printer.
3. Connect the Power Cord
4. Load the DK Roll
IMPORTANT
IMPORTANT
Before using the printer, remove the protective sheet (1) from the Label Output Slot.
1
1
3
2

4. Thread the DK Roll through the printer.
• Align the edge of the DK Roll with the upright edge of the Label Output
Slot.
• Check that the DK Roll is threaded straight so that the labels will not be
skewed.
• Push the first label through the Label Output Slot until the end comes
out of the Slot as shown.
5. Close the DK Roll Compartment Cover.
On: Press the Power ( ) Button to turn the printer On. The Status LED turns green.
Off: Press and hold the Power ( ) Button again to turn the printer Off.
NOTE
If you have difficulty inserting the front of the roll, simple insertion is possible by
inserting from the side under the sensor (1).
IMPORTANT
IMPORTANT
• Do not leave any printed labels in the printer. Doing so will cause the labels to jam.
• When not in use, remove any DK Rolls from inside the printer and close the DK Roll Compartment Cover to prevent
dust and debris from accumulating in the printer.
5. Turn Power On/Off
IMPORTANT
IMPORTANT
Press the Feed ( ) Button to align the end of the DK Roll.
IMPORTANT
IMPORTANT
When turning the printer Off, do not disconnect the AC Power Cord until the orange Status LED turns Off.
1

The indicators light and flash to indicate the printer status.
* “Rapidly” means at 0.3 second intervals.
To print from your Windows
®
computer or Mac, install the printer drivers, P-touch Editor, and other applications on your computer.
For Windows®:
Printer Driver, P-touch Editor, P-touch Update Software and Printer Setting Tool
For Mac:
Printer Driver, P-touch Editor, P-touch Update Software, and Printer Setting Tool
1. Visit the website (install.brother) and download the Software Installer for the latest software and manuals.
2. Double-click the downloaded EXE file (for Windows®) or DMG file (for Mac), and follow the on-screen instructions to
proceed with the installation.
3. Close the dialog box when the installation is complete.
6. LED Indicators
Status LED Condition
Not lit Power Off
Steady green light
The printer is in one of the following modes:
• Idle mode
• Initialising mode
• Feeding mode
• Printing mode
• Cutting mode
Flashing green light
The printer is doing one of the following:
• Receiving data
• Cancelling the print job
Steady orange light
• The DK Roll Compartment Cover is open. Close the DK Roll Compartment Cover correctly.
• Reset mode is on.
• The Cutter ( ) Button was pressed while resetting.
For more information on resetting the printer, see the User’s Guide.
• System Off mode
Flashing orange light If the orange light flashes at 0.5 second intervals:
Cooling mode
Steady red light Boot mode
Contact Brother customer service.
Flashing red light
If the red light flashes at one second intervals, one of the following errors has occurred:
• Roll end error
• No media error
• Wrong media error
• Feed error
• Cover open error
• Transferred data error
• Memory full error
If the red light flashes at a rate of one second off, rapidly* on, rapidly off, rapidly on, then one of
the following errors has occurred:
• Cutter error
• USB host power supply excessive voltage error
• USB host unsupported device connection error
If the red light flashes at a rate of one second off, rapidly* on, rapidly off, rapidly on, rapidly off,
rapidly on, then the USB host hub connection error has occurred.
To identify the cause of the error, press a button other than the Power ( ) button. The flash
pattern will change, indicating the cause of the error. Contact Brother customer service.
NOTE
See the Troubleshooting section in this guide for tips on how to fix errors.
7. Use the Printer with a Computer (P-touch Editor)
Install Printer Drivers and Software on a Computer
IMPORTANT
IMPORTANT
When printing with P-touch Editor, press and hold the P-touch Editor Lite Button until the green Editor Lite LED turns Off.

You can connect the printer to a Windows computer or Mac using a USB cable.
Connect Using USB
1. Before connecting the USB cable, make sure that the
printer is turned Off.
2. Connect the USB cable to the USB port on the back of
the printer and on the computer.
3. Turn the printer On.
2. Connect the USB cable to your computer.
Connect the Printer to a Computer
NOTE
For more information, see the User's Guide.
8. Use the Printer with a Computer (P-touch Editor Lite) (Windows only)
1. Turn the printer On, then press and hold the P-touch
Editor Lite Button until the green P-touch Editor Lite
LED turns On.
NOTE
If you are connecting the printer using a USB cable, it may not be detected correctly. If this happens, unplug the USB
cable, make sure the printer is On, and then reconnect the USB cable.
NOTE
P-touch Editor Lite is set to Off as the default mode.
1. Editor Lite LED
2. Editor Lite Button
12

3. After the USB cable is connected, a dialog box appears on your computer monitor.
(The following screens may differ depending on your operating system, but the operating procedures are the same.)
4. P-touch Editor Lite launches.
You can use your printer as a stand-alone printer or connect it to a mobile device. To create and print labels directly from
your mobile device, install the Brother mobile applications, and then connect your printer to your mobile device with the USB
cable for your Android mobile at hand.
Download these free Brother apps from Google Play:
Brother iPrint&Label
Mobile Transfer Express
1. Start the mobile printing application on your mobile device.
2. Select a label template or design.
3. Tap [Print] in the application menu.
NOTE
• If you do not see the dialog box, it may be hidden behind an open software program window. Minimise all windows
to view the dialog box.
• It will take longer than usual to start P-touch Editor Lite when connecting the printer to your computer for the first time.
If the software does not start automatically when you connect the printer, launch it from My Computer. Start P-touch
Editor Lite by double-clicking PtLite10.EXE.
IMPORTANT
IMPORTANT
Do not turn Off or disconnect the printer while using P-touch Editor Lite.
NOTE
• For more information and instructions on how to use P-touch Editor Lite, see the User's Guide.
• P-touch Editor Lite is not available for Mac.
9. Use the Printer with a Mobile Device
Install Label-Printing Apps on a Mobile Device
Print from a Mobile Device
NOTE
Make sure that the printer is connected to your mobile device.
See the Install Label-Printing Apps on a Mobile Device section in this guide.
NOTE
You can also select a previously designed label or image and print it.
Click Open folder to view files.Double-click PtLite10.

Product specifications
Operating environment
A Software Development Kit (SDK) is available. Visit the Brother Developer Center (brother.com/product/dev).
The b-PAC SDK and the SDKs for mobile devices (Android only) can also be downloaded. (The SDKs available are subject to
change without notice.)
Specifications
Items Specifications
Printing method Direct thermal printing via thermal head
Interface USB
Size Approx. 170 mm (W) x 151 mm (H) x 222 mm (D)
Weight Approx.1715 g (without DK Rolls)
Items Specifications
Operating temperature 10°C to 35°C
Operating humidity 20% to 80% (Maximum wet-bulb temperature 27°C)
Troubleshooting
Problem Solution
The Status LED is not lit. Check that the AC Power Cord is inserted. If it is inserted correctly, try
plugging it into another electrical socket.
The printer does not print, or a printing
error is received.
Check that the USB cable is connected securely.
If not, remove the DK Roll and reinstall it.
Check that there is enough DK Roll remaining.
Check that the DK Roll Compartment Cover is closed.
Turn the printer Off and then turn it On again. If there is still a problem,
contact Brother customer service.
If the printer is connected via a USB hub, try connecting it directly to the
computer. If not, try connecting it to another USB port.
A data transmission error appears on the
computer.
Check that the correct port is selected from the "Print to the following port"
list in the Printer Properties dialog box.
Wait until the Status LED stops flashing and then try printing again.
The label is not ejected correctly after
printing.
Check that the Label Output Slot is not blocked.
Check that the DK Roll is set correctly by removing the DK Roll and
reinstalling it.
Ensure that the DK Roll Compartment Cover is closed correctly.
Labels are jammed in the cutter. Contact Brother customer service.
Cutter error If a cutter error occurs, keep the DK Roll Compartment Cover closed and
press the Power ( ) Button. The cutter moves back to the normal position
and the printer turns off automatically. After the printer is Off, check the
Label Output Slot and remove any jammed labels.
After exiting P-touch Editor Lite, how do I
restart the program while the printer is still
on?
There are three ways to restart:
Turn the printer Off and then turn it On again.
Disconnect and then reconnect the USB cable while the printer is On.
Launch P-touch Editor Lite from My Computer.
I want to reset an error To reset an error:
1. Open the DK Roll Compartment Cover, and then close it.
2. If the error is not reset, press the Cutter ( ) Button.
3. If the error is not reset, turn off the printer, and then turn it on again.
4. If the error is not reset, contact Brother customer service.
Software Development Kit