Brother DCP-J100 User manual

Basic User’s Guide
DCP-J100
DCP-J105
Version 0
MEX/LTN-ENG

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Please complete the following information for future
reference:
Model Number: DCP-J100 and DCP-J105
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
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this User's Guide with your sales receipt as a
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theft, fire or warranty service.
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may serve as confirmation of the purchase date of your product
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The most convenient and efficient way to register your new product is
on-line at http://www.brother.com/registration/.
© 2014 Brother Industries, Ltd. All rights reserved.

i
User's Guides and where do I find them?
1Network features are not supported by the DCP-J100.
2Visit http://solutions.brother.com/.
3DCP-J105 only
Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine. See
this Guide for trademarks and legal limitations.
PDF file / CD-ROM
Quick Setup Guide Follow the instructions for setting up your machine
and installing the drivers and software for the
operating system and connection type you are
using.
PDF file / CD-ROM
Basic User’s Guide Learn the basic Copy and Scan operations, and how
to replace consumables. See troubleshooting tips.
PDF file / CD-ROM
Advanced User’s Guide Learn more advanced operations: Copy; printing
reports; and performing routine maintenance.
PDF file / CD-ROM
Software and Network
User’s Guide 1
This Guide provides instructions for Scanning,
Printing and other operations that can be performed
by connecting your Brother machine to a computer.
You can also find useful information about using the
Brother ControlCenter utility, using your machine in
a network environment, and frequently used terms.
HTML file/CD-ROM
AirPrint Guide 3This Guide provides information for using AirPrint to
print from OS X v10.7.x, 10.8.x and your iPhone,
iPod touch, iPad, or other iOS device to your Brother
machine without installing a printer driver.
PDF file / Brother
Solutions Center 2
Google Cloud Print
Guide 3
This Guide provides details on how to use Google
Cloud Print™ services for printing over the Internet.
PDF file / Brother
Solutions Center 2
Mobile Print/Scan Guide
for Brother iPrint&Scan 3
This Guide provides useful information about
printing from your mobile device and scanning from
your Brother machine to your mobile device when
connected to a Wi-Fi network.
PDF file / Brother
Solutions Center 2

ii
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation ....................................................................................... 1
Symbols and conventions used in the documentation ....................................1
Accessing Brother Utilities (Windows®8) .............................................................1
Accessing the Advanced User’s Guide and Software and
Network User’s Guide.........................................................................................2
Viewing User’s Guides ....................................................................................2
How to access Guides for Advanced Features...................................................... 4
Accessing Brother Support (Windows®)................................................................ 4
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
Warning LED indications .................................................................................8
2 Loading paper 9
Loading paper and other print media.....................................................................9
Loading envelopes ........................................................................................12
Unprintable area ............................................................................................ 14
Paper settings......................................................................................................15
Paper Type ....................................................................................................15
Paper Size .....................................................................................................15
Acceptable paper and other print media..............................................................16
Recommended print media ...........................................................................16
Handling and using print media .....................................................................16
Choosing the right print media.......................................................................18
3 Loading documents 19
How to load documents .......................................................................................19
Using the scanner glass ................................................................................19
Unscannable area .........................................................................................20
4 Making copies 21
How to copy .........................................................................................................21
Stop copying..................................................................................................21
Copy settings .......................................................................................................21
Paper Options................................................................................................22
5 How to print from a computer 23
Printing a document.............................................................................................23
6 How to scan to a computer 24
Before scanning...................................................................................................24
Scanning a document as a PDF file using ControlCenter4 (Windows®) .............24

iii
How to change the machine’s SCAN mode settings for PDF scanning using
ControlCenter4 (Windows®) ............................................................................. 28
How to scan a document as a PDF file using the control panel
(Windows®and Macintosh) .............................................................................. 30
A Routine maintenance 31
Replacing the ink cartridges ................................................................................ 31
Cleaning and checking the machine....................................................................34
Cleaning the scanner.....................................................................................34
Cleaning the print head .................................................................................34
Checking the print quality .............................................................................. 35
Checking the print alignment ......................................................................... 36
Setting the date and time..................................................................................... 37
B Troubleshooting 38
Identifying your problem ......................................................................................38
Error and maintenance messages.......................................................................39
Printer jam or paper jam ................................................................................44
If you are having difficulty with your machine ...................................................... 52
Machine Information ............................................................................................ 58
Checking the serial number........................................................................... 58
Checking the firmware version ...................................................................... 58
Reset functions.............................................................................................. 58
How to reset the machine.............................................................................. 58
C Menu and features tables 59
Using the Menu tables ......................................................................................... 59
Memory Storage .................................................................................................. 59
Menu keys ...........................................................................................................60
Menu table ...........................................................................................................61
Entering Text ....................................................................................................... 72
Entering numbers, letters and symbols ........................................................72
Inserting spaces ............................................................................................ 72
Making corrections ........................................................................................72
D Specifications 73
General................................................................................................................73
Print media........................................................................................................... 75
Copy .................................................................................................................... 76
Scanner ...............................................................................................................77
Printer ..................................................................................................................78
Interfaces ............................................................................................................. 79
Network (DCP-J105)............................................................................................ 80
Computer requirements ....................................................................................... 81
Consumable items ...............................................................................................82
E Index 83

iv
Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
Memory Storage
Volume Settings (MFC model)
Automatic Daylight Saving Time
(MFC model)
Sleep Mode
Auto Power Off (DCP models)
LCD
Mode Timer (MFC model)
2 Security features
(MFC model)
TX Lock
3 Sending a fax (MFC model)
Additional sending options
Additional sending operations
4 Receiving a fax (MFC model)
Memory Receive (Black & White only)
Additional receiving operations
5 Dialing and storing numbers
(MFC model)
Voice operations
Additional dialing operations
Additional ways to store numbers
6 Printing reports
Fax reports (MFC model)
Reports
7 Making copies
Copy options
A Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B Glossary
CIndex

1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Accessing Brother
Utilities (Windows®8) 1
If you are using a PC or tablet running
Windows®8, you can make your selections
either by tapping the screen or by clicking
with your mouse.
After the printer driver is installed,
(Brother Utilities) appears on both the
Start screen and the desktop.
aTap or click Brother Utilities either on
the Start screen or the desktop.
General information 1
Bold Bold typeface identifies
specific keys on the machine’s
control panel and on the
computer screen.
Italics Italicized typeface
emphasizes an important
point or refers you to a related
topic.
Courier
New
Text in Courier New font
identifies messages on the
LCD of the machine.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
NOTE
Notes tell you how to respond to a situation
that may arise or give tips about how the
operation works with other features.
Electrical Hazard icons alert you to
possible electrical shock.

Chapter 1
2
bSelect your machine.
cChoose the function you want to use.
Accessing the
Advanced User’s
Guide and Software
and Network User’s
Guide 1
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced Copy, Printer,
Scanner, and Network features (DCP-J105).
When you are ready to learn detailed
information about these operations, read the
Advanced User’s Guide and Software and
Network User’s Guide in HTML format that
are on the CD-ROM.
Viewing User’s Guides 1
(Windows®)1
Windows®XP/Windows Vista®/
Windows®7/
Windows Server®2003 (DCP-J105)/
Windows Server®2008 (DCP-J105)/
Windows Server®2008 R2 (DCP-J105)
To view the documentation, from
(Start), All Programs, select
Brother, DCP-XXXX (where XXXX is your
model name) from the programs group,
and then choose User’s Guides.
Windows®8/Windows Server®2012
(DCP-J105)
Click (Brother Utilities), and then
click the drop-down list and select your
model name (if not already selected).
Click Support in the left navigation bar,
and then click User’s Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions:
aTurn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
NOTE
If the Brother screen does not appear, go
to Computer (My Computer).
(For Windows®8/Windows Server®2012
(DCP-J105): Click (File Explorer)
on the taskbar, and then go to Computer.)
Double-click the CD-ROM icon, and then
double-click start.exe.
bIf the model name screen appears, click
your model name.

General information
3
1
cIf the language screen appears, click
your language. The CD-ROM
Top Menu will appear.
dClick User’s Guides.
eClick PDF/HTML documents. If the
country screen appears, choose your
country. After the list of User’s Guides
appears, choose the guide you want to
read.
(Macintosh) 1
aTurn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
bDouble-click the User’s Guides icon.
cSelect your model and language if
needed.
dClick User’s Guides. If the country
screen appears, choose your country.
eAfter the list of User’s Guides appears,
choose the Guide you want to read.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software and Network User’s Guide
Scan
ControlCenter
How to find Network setup
instructions (DCP-J105) 1
Your machine can be connected to a wireless
network.
Basic network setup instructions
(See Quick Setup Guide.)
The wireless access point or router
supports Wi-Fi Protected Setup™ or
AOSS™
(See Quick Setup Guide.)
For more information about network
setup, see Software and Network User’s
Guide: Network.

Chapter 1
4
How to access Guides
for Advanced Features 1
You can view and download these Guides
from the Brother Solutions Center at:
http://solutions.brother.com/.
Click Manuals on your model’s page to
download the documentation.
AirPrint Guide (DCP-J105) 1
This Guide provides information for using
AirPrint to print from OS X v10.7.x, 10.8.x and
your iPhone, iPod touch, iPad, or other iOS
device to your Brother machine without
installing a printer driver.
Google Cloud Print Guide (DCP-J105) 1
This Guide provides details on how to use
Google Cloud Print™ services for printing
over the Internet.
Mobile Print/Scan Guide for Brother
iPrint&Scan (DCP-J105) 1
This Guide provides useful information about
printing from your mobile device and
scanning from your Brother machine to your
mobile device when connected to a Wi-Fi®
network.
Accessing Brother
Support (Windows®)1
You can find all the contacts you will need,
such as web support (Brother Solutions
Center) on the CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our website
(http://www.brother.com/), click
Brother Home Page.
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our website for genuine Brother
Supplies
(http://www.brother.com/original/),
click Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads, click
Brother CreativeCenter.
To return to the Top Menu, click Back or
if you are finished, click Exit.

General information
5
1
Accessing Brother
Support (Macintosh) 1
You can find all the contacts you will need,
such as web support (Brother Solutions
Center) on the CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To register your machine from the Brother
Product Registration Page
(http://www.brother.com/registration/),
click On-Line Registration.
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our website for genuine Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.

Chapter 1
6
Control panel overview 1
The DCP-J100 and DCP-J105 have the same control panel keys.
1 Copy keys:
You can temporarily change the copy settings
when in copy mode.
Enlarge/Reduce
Lets you enlarge or reduce copies
depending on the ratio you select.
Copy Quality
Use this key to temporarily change the
quality of your copies.
Number of Copies
Use this key to make multiple copies.
Copy Options
You can quickly and easily select
temporary settings for copying.
2 Menu keys:
Menu
Lets you access the main menu.
+aor -b
Press to scroll through the menus and
options.
OK
Lets you select a setting.
3 SCAN
Lets you access Scan mode.
4 Start keys:
Black Start
Lets you start making copies in black &
white. Also lets you start a scanning
operation (in color or black & white,
depending on the scan setting in the
ControlCenter software).
Color Start
Lets you start making copies in full color.
Also lets you start a scanning operation (in
color or black & white, depending on the
scan setting in the ControlCenter software).
100% Normal 01
87
1

General information
7
1
5
You can turn the machine on and off.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
6 Stop/Exit
Stops an operation or exits from a menu.
7 WarningLED
Blinks in orange when the LCD displays an
error or an important status message.
8 LCD (Liquid Crystal Display)
Displays messages to help you set up and use
your machine.
2
6
3 4
5

Chapter 1
8
Warning LED indications 1
The Warning LED (Light Emitting Diode) is a
light that shows the DCP status. The LCD
shows the current machine status when the
machine is idle.
LED DCP
status
Description
Off
Ready The DCP is ready for
use.
Orange
Cover open The cover is open.
Close the cover. (See
Error and maintenance
messages on page 39.)
Cannot
print
Replace the ink
cartridge with a new
one. (See Replacing the
ink cartridges
on page 31.)
Paper error Put paper in the tray or
clear the paper jam.
Check the LCD
message. (See If you
are having difficulty with
your machine
on page 52.)
Other
messages
Check the LCD
message. (See Error
and maintenance
messages on page 39.)

9
2
2
Loading paper and
other print media 2
Load only one size of paper and one type of
paper in the paper tray at a time.
(For more information about paper size,
weight and thickness, see Choosing the right
print media on page 18.)
aPull the paper tray completely out of the
machine.
NOTE
• If the paper support flap (1) is open, close
it, and then close the paper support (2).
• When you load a different paper size in
the tray, you will need to change the
Paper Size setting in the machine at the
same time.
(See Paper Size on page 15.)
bLift the output paper tray cover (1).
cGently press and slide the paper width
guides (1) and then the paper length
guide (2) to fit the paper size.
Make sure that the triangular marks (3)
on the paper width guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
Loading paper 2
2
1
1
1
2
3
3

Chapter 2
10
NOTE
When you are using Legal size paper,
press and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
dFan the stack of paper well to avoid
paper jams and misfeeds.
NOTE
Always make sure that the paper is not
curled or wrinkled.
eGently put the paper into the paper tray
printing surface face down and top edge
in first.
Check that the paper is flat in the tray.
IMPORTANT
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
NOTE
If you want to add paper before the tray is
empty, remove the paper from the tray
and combine it with the paper you are
adding. Always fan the stack of paper well
before loading it in the tray. If you add
paper without fanning the stack, the
machine may feed multiple pages.
1

Loading paper
11
2
fGently adjust the paper width guides (1)
to fit the paper.
Make sure the paper width guides lightly
touch the sides of the paper.
gClose the output paper tray cover.
hSlowly and firmly push the paper tray
completely into the machine.
iWhile holding the paper tray in place,
pull out the paper support (1) until it
locks into place, and then unfold the
paper support flap (2).
IMPORTANT
DO NOT use the paper support flap when
printing on Legal size paper.
1
2
1

Chapter 2
12
Loading envelopes 2
About envelopes 2
Use envelopes that weigh from 20 to 25 lb
(80 to 95 g/m2).
Some envelopes require you to make
margin settings in the application you are
using. Make sure you do a test print first
before printing multiple envelopes.
IMPORTANT
DO NOT use the following types of
envelopes, as they will not feed correctly:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
Loading envelopes 2
aBefore loading, press the corners and
sides of envelopes to make them as flat
as possible.
IMPORTANT
If envelopes are “double-feeding,” put one
envelope in the paper tray at a time.
Glue Double flaps

Loading paper
13
2
bPut envelopes in the paper tray with the
printing surface face down. If the
envelope flaps are on the long edge,
load the envelopes in the tray with the
flap on the left, as shown in the
illustration. Gently press and slide the
paper width guides (1) and paper length
guide (2) to fit the size of the envelopes.
If you have problems printing on
envelopes with the flap on the short edge,
try the following: 2
aOpen the envelope flap.
bPut the envelope into the paper tray with
the printing surface face down and the
flap positioned as shown in the
illustration.
cSelect Reverse Print (Windows®) or
Reverse page orientation (Macintosh)
in the printer driver’s dialog box, and
then adjust the size and margin in the
application you are using.
For more information, see Software and
Network User’s Guide: Reverse Print
(Windows®)or Reverse Print
(Macintosh).
1
2

Chapter 2
14
Unprintable area 2
The unprintable area depends on the settings in the application you are using. The figures show
the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded
areas of cut-sheet paper only when the Borderless print feature is available and turned on.
For more information, see Software and Network User’s Guide: Print without a Border
(Windows®)or Print without a Border (Macintosh).
NOTE
The Borderless print feature is not available for envelopes, 2-sided printing and some paper
sizes, such as Legal and Executive. For more information, see Printer on page 78.
Cut-Sheet Paper Envelopes
Top (1) Left (2) Bottom (3) Right (4)
Cut-Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
Envelopes 0.87 in. (22 mm) 0.12 in. (3 mm) 0.87 in. (22 mm) 0.12 in. (3 mm)
1
3
24
1
3
42