Brother HL-4150CDN User manual

USER’S GUIDE
Brother Laser Printer
HL-4150CDN
HL-4570CDW
HL-4570CDWT
For visually-impaired users
You can read this manual with Screen
Reader ‘text-to-speech’ software.
You must set up the hardware and install the driver before you can use the machine.
Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.
Please read this User’s Guide thoroughly before you use the machine.
Please visit us at http://solutions.brother.com/ where you can get product support, the latest driver updates and
utilities, and answers to frequently asked questions (FAQs) and technical questions.
Note: Not all models are available in all countries.
(HL-4150CDN) In USA: Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals
on your model page to download the other manuals.
Version 0
USA/CAN

i
User's Guides and where do I find it?
Which manual? What's in it? Where is it?
Safety and Legal Please read the Safety Instructions before you set up
your machine.
Printed / In the Box
Quick Setup Guide Read this Guide first. Follow the instructions for
setting up your machine and installing the drivers and
software for the operating system and connection
type you are using.
Printed / In the Box
User’s Guide Learn the print operations, how to replace
consumables, and performing routine maintenance.
See troubleshooting tips.
For USA:
(HL-4150CDN)
PDF file / Brother Solutions Center
at http://solutions.brother.com/
(HL-4570CDW(T))
PDF file / Documentation CD-ROM /
In the Box
For Other Countries:
PDF file / Documentation CD-ROM /
In the Box
Network Glossary This Guide provides basic information about
advanced network features of Brother machines
along general networking and common terms.
Network User's Guide This Guide provides useful information of wired and
wireless network settings and security settings using
Brother machine. You can also find supported
protocol information for your machine and the
detailed troubleshooting tips.

ii
Using this guide
Symbols used in this guide
The following symbols and conventions are used throughout the documentation.
WARNING indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided,
may result in damage to property or loss of product function.
Hot Surface icons warn you not to touch machine parts that are hot.
Note Notes tell you how you should respond to a situation that may arise or give tips
about how the operation works with other features.
WARNING
CAUTION
IMPORTANT

iii
1 Printing Methods 1
About this Machine ....................................................................................................................................1
Front view and Back view....................................................................................................................1
Acceptable paper and other print media....................................................................................................2
Recommended paper and print media ................................................................................................2
Type and size of paper........................................................................................................................2
Handling and using special paper .......................................................................................................5
Unprintable area..................................................................................................................................8
Printing methods........................................................................................................................................9
Printing on plain paper.........................................................................................................................9
Printing on envelopes........................................................................................................................15
Duplex printing.........................................................................................................................................18
Guidelines for printing on both sides of the paper .............................................................................18
Automatic duplex printing .................................................................................................................19
Manual duplex printing ......................................................................................................................21
Printing data from a USB flash memory drive with direct print ................................................................22
Supported file formats .......................................................................................................................22
Direct Print default settings................................................................................................................22
Creating a PRN or PostScript®3™ file for direct printing..................................................................23
Printing data directly from the USB flash memory drive....................................................................24
2 Driver and Software 26
Printer driver ............................................................................................................................................26
Features in the printer driver (for Windows®) ....................................................................................28
Using the BR-Script3 printer driver
(PostScript®3™ language emulation for Windows®)....................................................................42
Features in the printer driver (for Macintosh) ....................................................................................49
Uninstalling the printer driver...................................................................................................................61
Printer driver for Windows®...............................................................................................................61
Printer driver for Macintosh ...............................................................................................................61
Software ..................................................................................................................................................61
Software for networks .......................................................................................................................61
3 Control Panel 62
Control panel ...........................................................................................................................................62
Buttons ...................................................................................................................................................63
Go......................................................................................................................................................63
Cancel ...............................................................................................................................................64
Secure ...............................................................................................................................................64
+ or - button .......................................................................................................................................64
Back...................................................................................................................................................64
OK .....................................................................................................................................................64
Table of Contents

iv
LEDs........................................................................................................................................................65
LCD .........................................................................................................................................................66
Back light...........................................................................................................................................66
LCD messages..................................................................................................................................66
Reprinting documents........................................................................................................................68
Printing Secure data ..........................................................................................................................69
Menu table.........................................................................................................................................70
Default settings..................................................................................................................................81
Color Calibration................................................................................................................................82
Auto Registration ...............................................................................................................................82
Manual Registration...........................................................................................................................83
Frequency..........................................................................................................................................83
4Option 84
Lower tray (LT-300CL).............................................................................................................................84
SO-DIMM.................................................................................................................................................85
SO-DIMM types .................................................................................................................................85
Installing extra memory .....................................................................................................................86
5 Routine Maintenance 88
Replacing consumable items...................................................................................................................88
Before replacing the consumable items ............................................................................................92
Toner cartridges ................................................................................................................................95
Drum unit.........................................................................................................................................100
Belt unit............................................................................................................................................105
Waste toner box ..............................................................................................................................109
Cleaning ................................................................................................................................................114
Cleaning the outside of the machine ...............................................................................................114
Cleaning the inside of the machine .................................................................................................116
Cleaning the corona wires...............................................................................................................120
Cleaning the drum unit ....................................................................................................................124
Cleaning the paper pick-up roller.....................................................................................................130
Shipment of the machine.......................................................................................................................131
6 Troubleshooting 139
Identifying your problem ........................................................................................................................139
LCD messages ......................................................................................................................................140
Paper handling ......................................................................................................................................144
Paper jams and how to clear them ........................................................................................................145
Jam MP Tray (paper jam in the MP tray).........................................................................................146
Jam Tray 1 / Jam Tray 2 (Paper jam inside the paper tray) ............................................................146
Jam Duplex (paper jam underneath the standard paper tray (tray 1) or in the fuser unit)...............149
Jam Rear (Paper jam behind the back cover) .................................................................................152
Jam Inside (Paper jam inside the machine) ....................................................................................155
Improving the print quality......................................................................................................................159
Solving print problems ...........................................................................................................................165
Network problems..................................................................................................................................165
Other problems......................................................................................................................................166
For Macintosh with USB ..................................................................................................................166
BR-Script 3 ......................................................................................................................................166

v
AAppendix 167
Machine specifications...........................................................................................................................167
Engine .............................................................................................................................................167
Controller.........................................................................................................................................168
Software ..........................................................................................................................................169
Direct Print feature...........................................................................................................................170
Control panel ...................................................................................................................................170
Paper handling ................................................................................................................................170
Media specifications ........................................................................................................................171
Supplies...........................................................................................................................................172
Dimensions / weights.......................................................................................................................173
Other................................................................................................................................................173
Computer requirements...................................................................................................................174
Important information for choosing your paper................................................................................175
Symbol and character sets ....................................................................................................................178
How to use Web Based Management (Web browser) ....................................................................178
Symbol and character sets list.........................................................................................................179
Quick reference for bar code control commands...................................................................................180
Print bar codes or expanded characters..........................................................................................180
B Appendix (for Europe and Other Countries) 188
Brother numbers....................................................................................................................................188
C Appendix (for USA and Canada) 189
Brother numbers....................................................................................................................................189
DIndex 192

1
1
1
About this Machine 1
Front view and Back view 1
1 Face-down output tray support flap (support flap)
2 Control panel with a tiltable Liquid Crystal Display (LCD)
3 USB direct print interface
4 Front cover release button
5 Front cover
6 Paper tray
7 Power switch
8 Face-down output tray
9 Multi-purpose tray (MP tray)
10 Back cover (Face-up output tray when open)
11 AC power connector
12 USB connector
13 10BASE-T/100BASE-TX port
Printing Methods 1
1
2
11
3
4
5
8
6
7
9
10
12
13

Printing Methods
2
1
Acceptable paper and other print media 1
Print quality may vary according to the type of paper you are using.
You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled
paper, glossy paper, labels or envelopes.
For best results, follow the instructions below:
DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams
or misfeeds.
For proper printing, you must choose the same paper size from your software application as the paper in
the tray.
Avoid touching the printed surface of the paper immediately after printing.
Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.
Recommended paper and print media 1
Type and size of paper 1
The machine feeds paper from the installed paper trays.
The names for the paper trays in the printer driver and this guide are as follows:
Europe USA
Plain paper Xerox Premier TCF 80 g/m2
Xerox Business 80 g/m2
Xerox 4200 20 lb
Hammermill Laser Print 24 lb (90 g/m2)
Recycled paper Xerox Recycled Supreme 80 g/m2(No specific brand recommended)
Labels Avery laser label L7163 Avery laser labels white #5160
Envelope Antalis River series (DL) (No specific brand recommended)
Glossy paper International Paper Rey Color Laser Gloss
140 g/m2A4
Office Depot Brand Glossy Laser
Presentation Paper 65lb
Paper tray Tray 1
Optional lower tray unit (Standard
equipment for HL-4570CDWT)
Tray 2
Multi-purpose tray MP Tray
Duplex unit for automatic duplex
printing
DX

Printing Methods
3
1
When looking at this page, you can jump to the page for each printing method by clicking pin the table.
Media type Tray 1 Tray 2 MP Tray DX Choose the media type
from the printer driver
Plain paper
75 g/m2to 105 g/m2(20 to 28 lb) pppp
Plain Paper
Recycled paper ppppRecycled Paper
Bond paper
Rough paper– 60 g/m2to
163 g/m2(16 to 43 lb)
p
60 g/m2to
163 g/m2
(16 to 43 lb)
Bond Paper
Thin paper
60 g/m2to 75 g/m2 (16 to 20 lb)
pppp
Thin Paper
Thick paper
105 g/m2to 163 g/m2
(28 to 43 lb)
p
Thick Paper or
Thicker Paper
Labels p
A4 or Letter
Label
Envelopes
p
Envelopes
Env. Thin
Env. Thick
Glossy paper ppGlossy Paper
Tray 1 Tray 2 MP Tray DX
Paper size A4, Letter, Legal,
B5 (ISO/JIS),
Executive, A5,
A5 (Long Edge),
A6, B6 (ISO), Folio
A4, Letter, Legal,
B5 (ISO/JIS),
Executive, A5,
B6 (ISO), Folio
Width:
69.8 to 216 mm
(2.75 to 8.5 in.)
Length:
116 to 406.4 mm
(4.57 to 16 in.)
Letter, Legal, Folio
Number of sheets
(80 g/m2/ 20 lb)
250 sheets 500 sheets 50 sheets

Printing Methods
4
1
Recommended paper specifications 1
The following paper specifications are suitable for this machine.
Use paper that is made for plain-paper copying.
Use paper that is 75 to 90 g/m2(20 to 24 lb).
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
(To help you choose which paper to use with this machine, see Important information for choosing your paper
on page 175.)
Basis weight 75-90 g/m2(20-24 lb)
Thickness 80-110 μm
Roughness Higher than 20 sec.
Stiffness 90-150 cm3/100
Grain direction Long grain
Volume resistivity 10e9-10e11 ohm
Surface resistivity 10e9-10e12 ohm-cm
Filler CaCO3(Neutral)
Ash content Below 23 wt%
Brightness Higher than 80%
Opacity Higher than 85%

Printing Methods
5
1
Handling and using special paper 1
The machine is designed to work well with most types of xerographic and bond paper. However, some paper
variables may have an effect on print quality or handling reliability. Always test samples of paper before
purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep
the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
DO NOT use inkjet paper because it may cause a paper jam or damage your machine.
Preprinted paper must use ink that can withstand the temperature of the machine’s fusing process
200 degrees centigrade (392 degrees Fahrenheit).
If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may
exhibit degraded performance.
When you are using glossy paper, put only one sheet at a time in the MP tray to avoid a paper jam.
Types of paper to avoid 1
IMPORTANT
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 2 mm (0.08 in.) or greater may cause jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage is not
covered under any Brother warranty or service agreement.
1
1

Printing Methods
6
1
Envelopes 1
Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may
have feed and print-quality problems because of the way they have been made. A suitable envelope should
have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of
paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality
envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
We recommend that you print a test envelope to make sure the print results are what you want.
Types of envelopes to avoid 1
IMPORTANT
DO NOT use envelopes:
• that are damaged, curled, wrinkled, irregularly shaped, extremely shiny or textured envelopes.
• with clasps, staples, snaps, tie strings, self-adhesive components, windows, holes, cutouts or
perforations.
• that are of a baggy construction, not sharply creased, embossed (have raised writing on them) or
pre-printed on the inside.
• that were previously printed by a laser / LED printer.
• that cannot be arranged when put in a pile.
• that are made of paper that weighs more than the paper weight specifications for the machine.
• with edges that are not straight or consistently square.
• with glue on surface as shown in figure below
• with double flaps as shown in figure below
• with sealing flaps that are not folded down when purchased
• with sealing flaps as shown in figure below

Printing Methods
7
1
• with each side folded as shown in figure below
If you use any of the types of envelopes listed above, they may damage your machine. This damage may
not be covered under any Brother warranty or service agreement.
Labels 1
The machine will print on most types of labels designed for use with a laser machine. Labels should have an
adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.
Adhesives should not come in contact with any part of the machine, because the label stock may stick to the
drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the
labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels
with spaces may result in labels peeling off and causing serious jams or print problems.
All labels used in this machine must be able to withstand a temperature of 200 degrees centigrade
(392 degrees Fahrenheit) for a period of 0.1 seconds.
Types of labels to avoid 1
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
IMPORTANT
• Avoid feeding labels with the carrier sheet exposed because your machine will be damaged.
• Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels
exceeding this specification may not feed or print properly and may cause damage to your machine.
• DO NOT to reuse or insert labels that have previously been used or is missing few labels on the sheet.

Printing Methods
8
1
Unprintable area 1
The area of the paper that cannot be printed on is shown in the table below:
Note
The area that cannot be printed on may vary depending on the paper size and the printer driver you are
using. The unprintable area shown below is for A4 / Letter size paper.
Portrait Landscape
Windows®Printer Driver and Macintosh printer driver
BRScript Printer Driver for Windows®and Macintosh
1 4.23 mm (0.16 in.)
2 4.23 mm (0.16 in.)
3 4.23 mm (0.16 in.)
4 4.23 mm (0.16 in.)
1
3
24
1
3
24

Printing Methods
9
1
Printing methods 1
Printing on plain paper 1
Printing on plain paper from the Tray 1 and Tray 2 1
(For the recommended paper to use, see Type and size of paper on page 2.)
aPull the paper tray completely out of the machine.
WARNING
DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and
can pinch or entrap your hand.

Printing Methods
10
1
bWhile pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make
sure that the guides are firmly in the slots.
cPut paper in the tray and make sure:
The paper is below the maximum paper mark (bbb) (1).
Over filling the paper tray will cause paper jams.
The side to be printed on must be face down.
The paper guides touch the sides of the paper so it will feed properly.
dPut the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.
1

Printing Methods
11
1
eLift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page
as soon as it comes out of the machine.
fChoose the following settings from each drop-down list of the printer driver.
Paper Size
For the acceptable paper sizes, see Type and size of paper on page 2.
Media Type
Paper Source
For any other settings, see Driver and Software in Chapter 2.
gSend the print data to the machine.
A4 Letter Legal Executive A5
B5 B6 Folio JIS B5 A5 Long Edge
(Tray 1 only)
A6
(Tray 1 only)
Plain Paper Thin Paper Recycled Paper
Tray1 Tray2 (if available)

Printing Methods
12
1
Printing on plain paper, bond paper, thick paper, labels or glossy paper from the MP tray 1
(For the recommended paper to use, see Type and size of paper on page 2.)
aOpen the MP tray and lower it gently.
bPull out the MP tray support and unfold the flap (1).
cLift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page
as soon as it comes out of the machine.
1

Printing Methods
13
1
dPut paper in the MP tray and make sure:
The paper stays under the maximum paper mark (1).
The paper edge positions between the arrows (2).
The side to be printed on must be face up with the leading edge (top of the paper) in first.
Note
When you are using glossy paper, put only one sheet at a time in the MP tray to avoid a paper jam.
eWhile pressing the paper-guide release lever, slide the paper guide to fit the paper size.
fChoose the following settings from each drop-down list of the printer driver.
Paper Size
1You can define your original paper size by choosing User Defined... in Windows®printer driver, PostScript Custom Page Size in
BR-Script printer driver for Windows®, or Custom Page Sizes in Macintosh printer drivers.
For the acceptable paper sizes, see Type and size of paper on page 2 and Paper size on page 177.
A4 Letter Legal Executive A5
A5 Long Edge A6 B5 B6 3 x 5
JIS B5 Folio Customized paper size 1
1
2

Printing Methods
14
1
Media Type
Paper Source
For any other settings, see Driver and Software in Chapter 2.
gSend the print data to the machine.
Plain Paper Thin Paper Thick Paper Thicker Paper Recycled Paper
Bond Paper Label Glossy Paper
MP Tray