Brother HL-J6000DW User manual

Reference Guide
Brief explanations for routine operations
HL-J6000DW
HL-J6100DW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
For more advanced instructions, information, and
product specifications, see the Online User's
Guide at support.brother.com/manuals

User's Guides and Where to Find Them
Which Guide? What's in It? Where Is It?
Product Safety Guide Read this guide first. Please read the Safety
Instructions before you set up your machine.
See this guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine, and installing the Full Driver &
Software Package for the operating system
and connection type you are using.
Printed / In the box
Reference Guide Learn the basic PC-Print and Direct Print
operations and basic machine maintenance.
See troubleshooting tips.
Printed or on Brother
Installation Disc / In
the box
Online User's Guide This guide includes the additional contents of
the Reference Guide.
In addition to information about the PC-Print,
Direct Print, Internet services and Mobile
functions, useful information is included about
using the machine on a network.
Brother Solutions
Center 1
1Visit support.brother.com/manuals.
For the Latest Driver Updates
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to
download drivers. To keep your machine’s performance up-to-date, check there for the latest
firmware upgrades.
©2018 Brother Industries, Ltd. All rights reserved.
1

Questions or Problems? Take a Look at our FAQs,
Solutions, and Videos Online.
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com.
•Provides several ways to search
•Displays related questions for more information
•Receives regular updates based on customer feedback
Important Note
In this User's Guide, the illustrations of the HL-J6000DW are used unless otherwise specified.
2

Control Panel Overview
3
2
5
41
1. NFC (Near Field Communication)
symbol
You can use card authentication by
touching the IC card to the NFC symbol on
the control panel.
If your Android™ device supports the NFC
feature, you can print from your device in
the same way.
2. Touchscreen Liquid Crystal Display
(LCD)
Access menus and options by pressing
them on the touchscreen.
3. Menu buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Home screen.
(Cancel)
Press to cancel an operation.
4. LED Power Indicator
The LED lights up depending on the
machine’s power status.
When the machine is in Sleep Mode, the
LED blinks.
5. Power On/Off
Press to turn the machine on.
Press and hold down to turn the
machine off. The touchscreen displays
[Shutting Down] and stays on for a
few seconds before turning itself off.
If you turn the machine off using , it
will still clean the print head periodically to
maintain print quality. To prolong print
head life, provide better ink efficiency, and
maintain print quality, keep your machine
connected to a power source at all times.
1General Information
1General Information
3

Touchscreen LCD
Overview
From the Home screen, you can access the
Wi-Fi® setup, Functions, Settings, and
Maintenance screens.
Home Screen
45
1
23
This screen shows the machine’s status when
the machine is idle. When displayed, it
indicates that your machine is ready for the
next command.
1. Wireless Status
Each icon in the following table shows the
wireless network status:
Your machine is not connected to
the wireless access point/router.
Press this button to configure
wireless settings. For more
detailed information, see the Quick
Setup Guide.
The wireless network is connected.
A three-level indicator in each of
the Home screens displays the
current wireless signal strength.
The wireless access point/router
cannot be detected.
The wireless setting is disabled.
You can configure wireless settings by
pressing the Wireless Status button.
2. [Functions]
Press to access the [Functions] menu.
[Secure Print] / [Web] / [USB] /
[Download Software]
3. [Settings]
Press to access the [Settings] menu.
4. [Ink]
Press to access the [Ink] menu.
5. Quiet Mode
This icon appears when the [Quiet
Mode] setting is set to [On].
The Quiet Mode setting can reduce
printing noise. When Quiet Mode is turned
on, the print speed becomes slower. For
more detailed information, see the Online
User's Guide.
6. Information icon
6
New information from Brother appears in
the information bar when the notification
settings such as [Message from
Brother] and [Firmware Auto
Check] are set to [On].
(Internet connection is needed, and data
rates may apply.)
Press to view the details.
4

7. Warning icon
7
The warning icon appears when there
is an error or maintenance message;
press to view the details, and then
press to return to the Home screen.
Navigate the
Touchscreen
Press your finger on the LCD to operate it. To
display and access all the options, press d c
or a b on the LCD to scroll through them.
IMPORTANT
DO NOT press the LCD with a sharp object
such as a pen or stylus. It may damage the
machine.
• This product adopts the font of ARPHIC
TECHNOLOGY CO., LTD.
• DO NOT touch the LCD immediately after
plugging in the power cord or turning on
the machine. Doing this may cause an
error.
NOTE
1General Information
5

Load Paper
1Load the paper in the paper tray as follows.
Fan the stack of paper well.
The paper size determines the orientation when loading paper.
Tray #1 Tray #2
Tray #3 1
How to Load Paper
A4
Letter
Executive
A4
Letter
(Plain paper
and Recycled
paper only)
Adjust the paper
guides.
Landscape
orientation
A5
A6
Photo
Photo L
Photo 2L
Index card
Envelopes
-
Adjust the paper
guides.
Portrait orientation
A3
Ledger
Legal
Folio
Mexico Legal
India Legal
A3
Ledger
Legal
Folio
Mexico Legal
India Legal
(Plain paper
and Recycled
paper only)
Extend the tray using
the green slider, then
adjust the paper
guides.
Portrait orientation
1Tray #3 is available only for HL-J6100DW.
2Paper Handling
6

MP Tray How to Load Paper
A4
Letter
Executive
Adjust the MP tray paper
guides.
Landscape orientation
A3
Ledger
Legal
Folio
Mexico Legal
India Legal
A5
A6
Photo
Photo L
Photo 2L
Index card
Envelopes
1
2
Adjust the MP tray paper
guides.
Portrait orientation
For more detailed information, see the Online User's Guide: Load Paper.
2Unfold the paper support flap.
2
1
3Change the paper size setting in the machine's menu, if needed.
2Paper Handling
7

Print from Your
Computer
Before attempting any printing operation,
confirm the following:
• Make sure you have installed the Brother
software and drivers.
• Make sure the USB or network cable is
connected correctly, or that you are
connected to the network using your
wireless access point/router.
Print a Document
(Windows®)
1Select the print command in your
application.
2Select HL-XXXX (where XXXX is the
name of your model).
3Click Print.
4Complete your print operation.
Print a Document (Mac)
1From an application, such as Apple
TextEdit, click the File menu, and then
select Print.
2Select HL-XXXX (where XXXX is the
name of your model).
3Click Print.
4Complete your print operation.
Various Printing
To use the various printing features, click the
printing properties or preferences button to
change the printer setting.
Print on Both Sides of the Paper
Automatically
Print More Than One Page on a Single
Sheet of Paper (N in 1)
For Windows®:
For more detailed information, see the Online
User's Guide: Print from Your Computer
(Windows®).
For Mac:
For more detailed information, see the Online
User's Guide: Print from Your Computer
(Mac).
3Print
8

Print Photos Directly
from a USB Flash Drive
Preview and Print Photos
from a USB Flash Drive
Preview your photos on the LCD before you
print them. Print images that are stored on a
USB flash drive.
1Put a USB flash drive in the USB slot.
2Press [JPEG Print] > [Select
Files].
3Press d or c to display the photo you
want to print, and then press it.
To print all photos, press [Print All],
and then press [Yes] to confirm.
4Press to display the keyboard on
the touchscreen, and then enter the
number of copies using the touchscreen
keyboard. Press [OK].
You can also press [-] or [+] on the
touchscreen.
5Press [OK].
6Repeat the last three steps until you
have selected all the photos you want to
print.
7Press [OK].
8Read and confirm the displayed list of
options.
9To change the print settings, press
[Print Settings].
When finished, press [OK].
10 Press [Start].
Print Settings Overview
The Print Settings you change are temporary
for your current printout. The machine returns
to its default settings after printing is
complete.
You can save the print settings you use
most often by setting them as the default.
For more detailed information, see the
Online User's Guide.
3Print
9

Print a PDF File Directly
from a USB Flash Drive
You can print a PDF file directly from a USB
flash drive.
PDF files that are 2 GB or more cannot
be printed.
1Put a USB flash drive in the USB slot.
2Press [PDF Print].
3Press a or b to display the PDF file you
want to print, and then press it.
4Press to display the keyboard on
the touchscreen, and then enter the
number of copies using the touchscreen
keyboard. Press [OK].
You can also press [-] or [+] on the
touchscreen.
5Read and confirm the displayed list of
options.
6To change the print settings, press
[Print Settings].
When finished, press [OK].
7Press [Mono Start] or [Colour
Start].
10

Check the Print Quality
If faded or streaked colours and text appear or
if text is missing on your printouts, the print
head nozzles may be clogged. Print the Print
Quality Check Sheet and look at the nozzle
check pattern.
1Press [Settings] >
[Maintenance] > [Improve Print
Quality] > [Check Print
Quality].
2Press [Start].
The machine prints the Print Quality
Check Sheet.
3Check the quality of the four colour
blocks on the sheet.
4The touchscreen asks about the print
quality. Do one of the following:
• If all lines are clear and visible, press
[No], and then press to finish
the Print Quality check.
• If lines are missing (see Poor, as
follows), press [Yes].
OK
Poor
5The touchscreen asks you to check the
print quality of each colour. Press the
number of the pattern (1–4) that most
closely matches the printing result.
6Do one of the following:
• If print head cleaning is needed,
press [Start] to start the cleaning
procedure.
• If print head cleaning is not needed,
the Maintenance screen reappears
on the touchscreen. Press .
7After the cleaning procedure is finished,
the touchscreen asks if you want to print
the Print Quality Check Sheet again.
Press [Yes], and then press [Start].
The machine prints the Print Quality
Check Sheet again. Check the quality of
the four colour blocks on the sheet
again.
If you clean the print head and the print has
not improved, try installing a Brother Original
replacement ink cartridge for each problem
colour. Try cleaning the print head again. If
the print has not improved, contact Brother
customer service or your local Brother dealer.
ARoutine Maintenance
ARoutine Maintenance
11

IMPORTANT
DO NOT touch the print head. Touching the
print head may cause permanent damage and
may void the print head's warranty.
When a print head nozzle is clogged, the
printed sample looks like this.
After the print head nozzle is cleaned, the
lines are gone.
Check the Print
Alignment from Your
Brother Machine
If your printed text becomes blurred or images
become faded after transporting the machine,
adjust the print alignment.
Before adjusting the print alignment, make
a print quality check first by pressing
[Settings] > [Maintenance] >
[Improve Print Quality] > [Check
Print Quality].
1Press [Settings] >
[Maintenance] > [Improve Print
Quality] > [Alignment].
2Press [Next].
3Press [Yes] after a confirmation
message if a print quality check has
been completed appears on the LCD.
4Select the paper size to print the
alignment check sheet on.
5Press [Basic alignment] or
[Advanced alignment].
6Load specified size paper in the tray,
and then press [Start].
The machine prints the alignment check
sheet.
(A)
7For the (A) pattern, press a or b to
display the number of the test print with
the fewest visible vertical stripes (1-9),
and then press it (in the example above,
row number 6 is the best choice). Press
[OK].
Repeat this step for the rest of the
patterns.
12

When the print alignment is not adjusted
correctly, text looks blurry or crooked, like
this.
After the print alignment is adjusted
correctly, text looks like this.
8Press .
Check the Ink Volume
(Page Gauge)
Although an ink volume icon appears on the
machine's LCD, you can view a larger graph
that displays the ink left in each cartridge.
1Press [Settings] >
[Maintenance] > [Ink Volume].
The touchscreen displays the ink
volume and the page gauge 1.
a
b
c
d ¹
a. Displays the cartridge ink level.
b. Displays the ink level remaining in
the internal ink reservoir.
c. Press to change the display settings
for the approximate page yield.
d. The page gauge 1 shows the
approximate number of remaining
pages that can be printed with the
cartridges.
1Page Gauge is an estimate for informational purposes only and does not display the actual remaining page yield. For
actual cartridge yield information, refer to support.brother.com/yield.
ARoutine Maintenance
13

• When the ink cartridge is near the end
of its life or having a problem, one of
the following icons appears:
The ink level is
low.
The ink cartridge
is at the end of its
life.
There is a
problem with the
ink cartridge.
• To check or print the ink cartridge
model numbers, press (Back) to
return to the [Ink] menu screen.
Press [Ink Cartridge Model],
and follow the instructions on the
touchscreen.
2Press .
• You can also check the ink volume
from your computer.
• For detailed information about the
measuring methods used for the
approximate yields, visit
support.brother.com/yield.
14

Use this section to resolve problems you may encounter when using your Brother machine.
Identify the Problem
Even if there seems to be a problem with your machine, you can correct most problems yourself.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on.
• All of the machine's protective parts have been removed.
• The ink cartridges are installed correctly.
• The Top Cover and the Jam Clear Cover are fully closed.
• Paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
• (For network models) The access point (for wireless), router, or hub is turned on and its link
button is blinking.
To find the error and the solution, check the LCD or the machine's status in Status Monitor on
your computer.
Using the LCD Using the Status Monitor
1. Follow the messages on the LCD.
2. If you cannot resolve the error, see the
Online User's Guide: Error and Maintenance
Messages.
• Double-click the icon in the task tray.
• Each colour of the icon indicates the
machine's status.
• Click the Troubleshooting button to
access Brother's troubleshooting website.
Error and Maintenance Messages
For information on the most common error and maintenance messages, see the Online User's
Guide.
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
BTroubleshooting
BTroubleshooting
15

Information for compliance with Commission
Regulation 801/2013
Models Power consumption
Networked Standby 1
HL-J6000DW/HL-J6100DW Approx. 1.5W
1All network ports activated and connected
How to enable/disable Wireless LAN
To turn on or off the wireless network connection, press [Settings] > [All Settings] >
[Network] > [Network I/F] > [WLAN] or [Wired LAN].
Supply Specifications
Ink The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of
Ink Cartridge
The first time you install a set of ink cartridges the machine will use an
amount of ink to fill the ink delivery tubes for high quality printouts. This
process will only happen once. After this process is complete the cartridges
provided with your machine will have a lower yield than LC3237 cartridges
(approximately 75% for Black and 65% for colour 1). With all following ink
cartridges you can print the specified number of pages.
Replacement
Supplies
<Black> LC3239XLBK
<Yellow> LC3239XLY
<Cyan> LC3239XLC
<Magenta> LC3239XLM
Black - Approximately 6000 pages 1
Yellow, Cyan and Magenta - Approximately 5000 pages 1
<Black> LC3237BK
<Yellow> LC3237Y
<Cyan> LC3237C
<Magenta> LC3237M
Black - Approximately 3000 pages 1
Yellow, Cyan and Magenta - Approximately 1500 pages 1
1All replacement cartridges will provide approximate page yield stated in accordance with ISO/IEC 24711. For more
page yield information, see www.brother.com/pageyield.
CAppendix
16

If using Windows®, double-click the Brother Creative Center icon on your desktop to
access our FREE website designed as a resource to help you easily create and print
customised materials for business and home use with photos, text and creativity.
Mac users can access Brother CreativeCenter at this web address:
www.brother.com/creativecenter
CAppendix
17

Visit us on the World Wide Web
www.brother.com
UK
Version 0