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Brother PocketJet 3 Plus User manual

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100 TECHNOLOGY DRIVE, SUITE 250A, BROOMFIELD, CO 80021-3498 TEL 303-460-1600 FAX 303-460-1628
www.brothermobilesolutions.com
You are a mobility reseller who is truly “going places”. And Brother would like to be At your side.
About Us
Brother Mobile Solutions offers unique, robust printers and scanners for mobile professionals.
We designed these awesome products to meet the specific, complex needs of field service,
public safety, route accounting and other mobility verticals.
Worldwide, Brother is a $5 billion group of companies, powered by excellent, home-grown
printing technology. Brother Mobile Solutions, based in Colorado, is a growing team of mobility
experts, who tap into Brother’s expertise in printing, miniaturization and manufacturing, to
create the tools needed by today’s mobile professionals.
Our quest, now, is to become a leader in mobile printing solutions. But we cannot do it alone–
we need the support of a focused, solid network of world-class partners like you.
About You
Every day, your company helps mobile workforces perform at their peak. You listen to their
needs, understand their challenges, and master technologies, in order to provide them with the
right mobility solutions. More than that, you are greatly respected in the industry. For these
reasons, you were selected by Brother Mobile Solutions to receive this recruitment package.
We are carefully selecting expert partners in key verticals, and would like you to apply.
What we Ask
We ask for a few minutes of your time. We hope you will grab a coffee, find a quiet space, and
read through the enclosed materials. You will find a detailed description of our brand-new “At
your side” channel partner program. You will also come to understand the many benefits of
becoming an official partner, including a free demo package of mobile printers and scanners.
Most importantly, you will find a brief application, that we hope you will take the time to fill out
and submit.
In the End
Brother Mobile Solutions created this “At your side” program for one reason only … to give our
best partners the commercial and technology advantage to grow your business with Brother.
Please consider joining the At your side team today.
Have Brother at your side with mobile
printing and scanning solutions for
your mobile workforce customers.
Mobility.
Handhelds, mobile computers, wireless broadband and other technologies have
significantly changed business expectations.
The ability to work anywhere, anytime, and to respond even faster and more
efficiently to customer needs than traditional brick and mortar offices is the way
business is forging ahead today.
It’s the way your customers work. And Mobile Solutions from Brother offer
opportunities for you and your customers to do more, achieve more, and execute
strategies that free a mobile workforce to realize their full potential.
Now there’s a way for you to take advantage of the strengths of Brother Mobile
Solutions to assist you in developing and executing the mobile strategies your
customers want and need.
An exclusive program designed around you and
your customers’ needs
The At your side Partner Program is not open to everyone. In
fact, it is very selective – only a limited number of partners will
qualify. It is specifically designed for Resellers, Integrators
and ISV’s with a proven track record of expertise providing
mobile solutions to key vertical markets. Solid players, in other
words, for whom creating and executing mobile solutions are a
cornerstone of their business, not merely a sideline.
Our focus is partners who can gain the most from the enhanced product, technical,
and sales support our program offers.
We sincerely hope you are one of these select partners.
We look forward to hearing from you!
The Working World is on the Move
An Established Partner At your side
Brother Mobile Solutions, headquartered in Broomfield, CO., is an industry-leading
provider of mobile printing and scanning solutions, and a fast-growing member of
the global Brother Group of companies.
Brother Mobile Solutions’ core competencies are in engineering, specialty
manufacturing and customization, sales, marketing and technical support of
mobile solutions. Its current products range from pocket-sized mobile printing
solutions for handhelds and mobile computers, to letter and legal-size mobile
printers and scanners. And it has a history of success in delivering practical, yet
innovative, answers to mobile workforces everywhere.
Brother Mobile Solutions also draws on the resources of the worldwide Brother
Group of companies, headquartered in Nagoya, Japan, with U.S. headquarters in
Bridgewater, NJ. From its humble beginnings in Japan over 100 years ago, the
global Brother enterprise now encompasses more than 14,000 employees, sales
offices in 39 countries, 19 manufacturing sites, and its own R&D operations. In the
U.S., Brother is best known for its business machines – printers, all-in-ones, fax
machines and electronic labeling systems – where it is the market leader in
several of those product categories.
So Brother Mobile Solutions is a reliable, well-established – and well connected
– partner to have At your side.
Brother Mobile Solutions
A well established,
well connected,
partner At your side.
There’s no fluff or fantasy in our strategy. No wishful thinking. Mobile Solutions from Brother®are
precisely targeted on key vertical markets – markets that can immediately grasp the benefits we offer.
Among these verticals are:
A Solid Strategy, Focused Solutions
Public Safety
Mobile Solutions from Brother®can help increase
the efficiency – and response velocity – of public
safety operations by helping officers and staff
document and report more accurately and
efficiently, much closer to the point of activity.
With the capability to quickly print from car-mounted
notebooks or even PDAs, and to scan documents
into those same notebooks, every car in the fleet
and every officer on the street becomes a
full-functioning, instant-response mobile office.
This can greatly increase officer efficiency, help
reduce errors, and allow more time for community-
oriented policing. It can also help deliver
subsequent benefits through improved accuracy,
such as increasing municipal revenue collection
rates, assuring better criminal conviction rates,
as well as reducing system-wide administrative
and clerical costs.
Mobile Printing Applications:
• Citations • Field alerts and instructions
• Accident reports
Field Service
By delivering more efficient ways of processing
activities and transactions, Brother Mobile Solutions
can help increase productivity and enhance the
customer-service focus of field personnel.
The ability to print and process work orders, repair
estimates, collection receipts, instantly, on site, can
speed a host of field transactions, help improve
work accuracy, decrease hand-written errors and
also shorten A/R payment cycles.
Mobile Printing Applications:
• Dispatch / work orders • Repair estimates
• Collection receipts • Maps to customers
• Quotes and invoices • Satisfaction surveys
Route Accounting
If you have a customer with routine scheduled
delivery operations – such as fuel, beverage, food,
dairy, snack, beer, water, or other regularly delivered
commodities – Brother Mobile Solutions can
provide a solid answer for boosting the efficiency of
the rate of delivery, reporting and selling functions,
improving cash flow, as well as improving customer
service at the delivery terminus.
Mobile Printing Applications:
• Invoices and receipts • Exception reports
• Inventory reconciliation • Sales orders
• Delivery receipts • Routing and maps
Insurance
A promising new market for Brother Mobile
Solutions, where the need for on-site printing and
scanning is most essential to maintaining good
customer relations and responding quickly to
customer needs.
Our solutions address the critical needs of
claims adjusters, sales personnel, and others in
environments where customers are looking for
immediate answers.
Mobile Printing Applications:
• Accident and claim reports • Actuarial data
• Agreements and contracts • Quotes and
work estimates • Policies and policy changes
Brother®enjoys an excellent reputation for its technology and its widely-distributed printers, faxes,
all-in-ones and labeling systems. This is a major plus in brand recognition, but could raise a concern that
you may be competing on a product level with much larger chain resellers. So let’s set your mind at ease.
Brother’s Mobile Solutions are not available through Brother’s traditional retail channels. In fact,
the products in our mobile solutions line are authorized to be distributed only through solutions-
oriented channels.
Among our mobile solutions are:
Product Solutions for Our Partners
Brother®PocketJet®3PLUS
Ultra-portable mobile printer with optional Bluetooth® technology
Brother®MPrint™ MW-140BT
Small-format mobile printer
• PrintsonBrotherA7paper(4.1"X2.9")
• Weighs11oz.withbatteryandC-11paper
• Canbepoweredviabuilt-inrechargeablebatteryorACadapter
• Monochrometextandgraphicsupto300X300dpiresolution
• Upto4sheetsperminuteprintspeed
• IrDA,USBandBluetooth®technologyinterfaces
• CompatiblewithMicrosoftWindows®98/98SE/ME/2000
Professional/XP;MicrosoftPocketPC®/2002/2003;Windows
Mobile5.0&6.0;BlackberryOS4.2orhigher.Weighs1.2lbs.
withbatteryandC-11paper
Brother®MPrint™ MW-260
• PrintsonlargerBrotherA6paper(5.8”X4.1”)
• Weighs1.2lbs.withbatteryandC-11paper
• Canbepoweredviaincludedremovablerechargeablebattery
orACadapter
• Upto3sheetsperminuteprintspeed
• IrDA,USBandBluetooth®technologyinterfaces
• CompatiblewithMicrosoftWindows®2000Professional/XP/
WindowsVista®;WindowsMobile5.0&6.0;Blackberry®OS
4.2orhigher
Other models in this series:
Brother MPrint™ MW-120
• IncludesallfeaturesoftheMW-140BTexceptBluetooth®
technologyinterface
Brother®DSmobile®600
Lightweight, mobile color scanner
• Weighs12.2oz.
• PoweredviaUSBconnection–noexternalpowersupplyrequired
• Scansupto8.5"X14"sizes,inupto600dpiresolution
• Includes6’detachableUSBcable,softwareonCDforWindows®
andMac®,andcarryingbag
Other products available to At your side Partners:
PT-7600
Industrial handheld label maker
• TZlaminatedtapesavailableinwidthsfrom1/4"to1"
• Ruggedizeddesignwithrubberimpactguards
• Createsdurablelaminatedlabels
• Largebacklitdisplay
• Manualtapecutter
• Printsupto7lines,1font,164symbols,and9barcodes
• Built-inspecializedsymbolsetsandlabelformatsfortelecom
andotherapplications
• IncludesACadapter,USBinterfaceandcabletodownloadandstore
dataandlabeltemplates,andrechargeablebattery
Other models in this series:
PT-7500
• IncludesallfeaturesofthePT-7600exceptUSBinterfaceand
cable(todownloadandstoredataandlabeltemplates),and
rechargeablebattery
Other mobile printing solutions: Mobile scanning solutions:
• Weighs1.12lbs.withbattery
• Canbepoweredviaincludedrechargeablebattery,oroptional
vehicleadapter
• Monochrometextandgraphicsupto300X300dpiresolution
• Upto3ppmprintspeed
• IrDA,USBandBluetooth®technologyinterfaces(Bluetooth®optional)
• Printsupto8.5"wideoncutsheet,continuousorperforatedroll,or
fanfoldthermalpaper
• WidecompatibilitywithleadingnotebookandPDAoperatingsystems
Other models in this series:
Brother®PocketJet®3
• Crispmonochrometextandgraphics
upto200X200dpiresolution
• IrDA,USBinterfaces
• Printsupto8.5"wideoncutsheet,continuousorperforated
roll,orfanfoldthermalpaper
• AvailablewithorwithoutoptionalBluetooth®technologyinterface
We want you to succeed. And we’ve developed a set of program features to help
you at every step of the way. We are truly At your side.
Program features include:
Access the full Brother Mobile Solutions portfolio of products. Including the
authorized-distribution of products developed specifically for mobile users.
A solid margin earning opportunity, commercial terms that reward you for your mobile
solutions expertise, strategic alignment with Brother and the “roll up your sleeves” work with
end-user customers.
Single point of contact. By limiting the number of partners, we’re able to provide you with
a dedicated field sales representative to coordinate all your needs.
Pre- and post-sale support. Your dedicated representative will provide the assistance
you need – for large-project bid support, through arranging for commercial and technical
assistance in the field.
Co-development funds. Brother can assist you in funding and providing technical and
software resources for the integration of our products into your customers’ solutions.
Demo & evaluation programs. If you need proof-of-concept units, we can provide these
for up to 60% off the List.
Custom support packages. You’ll have access to a wide array of customized extended
warranty programs.
At your side Demand Creation Program.
As a qualified partner, you’ll benefit from our efforts to create leads and generate
opportunities within the vertical markets we’ve identified. Our activities will include:
• Centrally managed, and Brother®funded, marketing and lead-generation
campaigns
• Co-marketing funds used to work with you on specific marketing projects
• Electronic marketing materials you can tag, localize and re-use at your discretion
• End-user leads developed by Brother account managers for your benet
• Partner participation in selected areas of our strategic planning process
Substantial Benefits for Our Partners
Are you ready to take a step forward in creating and executing more effective
mobility strategies for your customers, using proven, cutting-edge solutions
from Brother®?
You now know what to expect from us. And you know what we have to offer.
So here’s what we have set as our qualifications for VAR participants in our
exclusive At your side Partner Program*:
1. Buy from Brother or from its distributors, and sell only to business end-users.
2. A willingness to sell Brother products according to agreed commercial terms.
3. A willingness to drive incremental Brother / partner sales by working with
Brother in sales and marketing activities.
4. You must satisfy at least 4 of the following partner business model criteria:
a. Have a field-deployed sales force of at
least 3 people.
b. Maintain an in-house technical support
and/or service capability.
c. Have a validated focus on, and capability
to sell solutions into the vertical markets
in Brother’s strategic focus.
d. Have a validated focus on, and capability
to sell mobile printing and scanning products
and services.
e. Have a validated capability to develop or
integrate vertical application software.
5. Complete an application and have that application accepted and approved
by Brother.
Ready to Seize the Opportunity?
Apply today.
We’re eager to
have you as an At
your side partner!
* Qualications vary for distributors and DMARS
CONTACT INFORMATION
Company Name:
First Name:
Last Name:
Job Title:
Division / Department:
Address:
City:
State: Zip:
Telephone: Fax:
E-mail:
(if you operate out of multiple locations, please provide a separate listing of the addresses and contact information for
those locations)
COMPANY INFORMATION
Company Phone Number:
Company URL (Web Address):
Principal Officer (CEO/President) that we may contact for further follow-up.
First Name:
Last Name:
BUSINESS INFORMATION
Years in Business:
Total Number of Employees:
How many employees do you have in the following functions?
Partner Application
Sales (outside / field-deployed): Sales (inside / call center-deployed):
Service: Marketing:
Technical Support:
Email: mobilesolutions@brother.com
Website: www.brothermobilesolutions.com
100 Technology Drive, Suite 250A
Broomfield, CO 80021-3498
Tel: 303-460-1600
Fax: 303-460-1628