BT Redcare Essential Extra User manual

EN 50136-2: 2013
EN 50131-10: 2014
Cert No. 1270g
Essential Extra
Installation Guide

Contents
Introduction 3
Product description 3
Specifications 4
Safety notes 5
Mounting and wiring 6
Removal of cover 6
Mounting 6
Connection terminals 7
Power connections 7
Alarm inputs 7
Outputs 8
Serial data connections 8
Dial capture 8
Aerial connection 8
Programming 9
Unit initialisation 9
Status display 9
Signal strength 10
Guide to signal strength 10
Path status 10
Pin inputs 11
Default outputs 11
Configuration 13
Pin Learn 13
Configuration menu programming 13
Button configuration 14
Main menu display 15
Inputs 15
Outputs 18
Network 20
Serial connection panel type 21
Diagnostics 22
Restore defaults 22
Remote control 23
The menu 23
Main status display 24
Pins 25
Events 25
Users 26
Settings 26
Status 27
Network 27
GPIO 28
Keyswitch 29
Name Editor 30
Panel 30
Reports 31
Default 31
Logout 31
Web portal and BT Redcare app 31
Compliance with the user access level
requirements of EN 50136 31
Interconnection monitoring 32
Wiring for interconnection monitoring 32
What happens when pins are configured 33
Example configuration 33
Roaming SIMs 34
Panel upload 34
Dial Capture 34
Serial panel connections 34
Connection advice 35
Alarm list 36
Disposal 37
Product disposal 37
Disclaimer 37
Glossary 38
Support 38
Approvals 39
Appendix 40
2

Essential Extra is a wireless dual path alarm signalling unit for transmitting alarm
signals from a customer’s alarm panel, via the BT Redcare network, to an Alarm
Receiving Centre (ARC) using pass-through mode of operation. Essential Extra units
have dual modems with 4G/2G mobile technology in each path. The units are designed
for use in both Security and Fire systems.
The unit communicates via the BT Redcare network and a valid TA (Terminal adapter)
account must exist for the unit to communicate. The TA account will have been
populated with the serial number of the unit. Once connected to the platform the unit
uses a poll and response check to determine path status. When the primary path fails
the secondary path will take up the polling and reporting parameters of the primary
path. Individual path fails are transmitted over the remaining path. Dual path failure is
platform generated.
The unit has 16 general purpose alarm inputs, and 3 outputs, making it suitable for
connection to most common alarm panels.
The unit is supplied already fitted with two BT Redcare enabled SIM cards, one an EE
UK fixed SIM and a UK Roaming SIM. Both enabled for 4G/2G connectivity.
Primary path fail reporting 30 mins
Secondary path fail reporting 5 hours
Both paths fail concurrent 60 mins
Catastrophic failure (both paths together) 31 mins
Alarm Transmission category EN Standards / PD6669 (UK) DP2
PD6669, EN50131 (2017) Grade 2/3
Grade option (Table 10 EN50131-1 2020) 3C, 2F
Previous grade (Pre June 1st 2019) 3
Environmental class II
Information and Substitution security AES256
Product description
Introduction
Figure 1 – Essential Extra unit (not to scale)
1277 3427 5899
1292 2430 4763
1292 2430 4763
Essential Essential IP Essential Extra Advanced Ultimate
1287 5675 8214
DIAL CAP
–+
COMMS
NO NCCNO NC
B
ETH
C
FUNC
C
AERIAL
0832-UKCA-CPR-X0002
2831-CPR-X0011
SEE INSTALL GUIDE
EN 50136-2:2013
EN 50131-10:2014
Cert No. 1270g
Model: UC-340 Advanced
9-30V 185mA
DIAL CAP
–+
COMMS
NO NCCNO NC
B
ETH
C
FUNC
C
AERIAL
Advanced
1287 5675 8214 ESA
1287 5675 8214 WPS
1287 5675 8214
DIAL CAP COMMS
NO NCCNO NC TX
B
C
FUNC
DIAL CAP COMMS
NO NCCNO NC RX
BA
C
FUNC
AERIAL
–+
COMMS
NO NCCNO NC
B
C
FUNC
EN 50136-2:2013
EN 50131-10:2014
Cert No. 1270
Model: UC-340 Essential
9-30V 165mA
3

Average Normal Operation Average Max loading (inc relays
and dial capture operated)
4G/4G unit @12V 11 0 m A 241mA
4G/4G unit @24V 50mA 11 0 m A
Specifications
Size: 114mm x 67mm x 20mm
Weight: 139g
Power: 9V – 30V
Current:
Alarm inputs: 16 General purpose inputs 1–16. (-0.5V – 30V)
Alarm threshold: High >2V, and Low <1.3V
Outputs: 3 x Relay NO C NC (COMMS, FUNC, FIRE). Max rating 1A @ 30V DC
RS232 port: Remote panel access (UDL) and signalling to some intruder panel types
RS485 port: Remote panel access (UDL) and signalling to some intruder panel types
Configuration: Using on board configuration buttons, web portal or app
Processor: STM32
Wireless module: ELS61
GSM/GPRS/EDGE: Dual band 900/1800MHz, maximum transmit power +34.5dBm
LTE : Penta-Band 700 (Bd28)/800 (Bd20)/900 (Bd8)/1800 (Bd3)/2100 MHz (Bd1),
maximum transmit power +24dBm
Operating range: -10 to +50 degrees Celsius, average 90% non condensing humidity
4

Safety notes
Warning: Read all safety warnings and instructions. Failure to heed warnings and follow
instructions may result in electric shock, fire risk and/or personal injury.
Work area safety
• Keep work area clean, well lit and free of obstacles.
• Keep floor and walkways clear of cables and materials to avoid trip hazards.
• Keep children and bystanders away while performing installation and
maintenance work.
• Remove any left over materials when finished and keep all items away from children
and pets.
Personal safety
• Stay alert and attentive. A moment of inattention may result in personal injury.
• Do not perform installation or maintenance work when tired or under the influence
of medication, drugs or alcohol.
• Upon commencing work on security system enclosures and components, ensure
the item is securely fixed to the wall and that no components or contents such as the
battery can fall and cause personal injury.
Electrical safety
• Exercise care when working inside security system enclosures:
‑ Metallic tools, fingers, body parts or jewellery coming into contact with mains
wiring and terminals may cause electric shock.
‑ Metallic tools or jewellery coming into contact with battery terminals may cause
sparks, personal injury or create a fire risk.
• Exercise care when drilling into, or inserting fasteners into walls. Pipes and wiring may
be present in the wall and contact with tools or fasteners may provide risk of electric
shock, damage to premises services, or create a fire risk. Locate wiring, pipes and
services first to avoid accidents.
5

Removal of cover
The top cover can be removed by gently releasing each of the 4 clips on the base of
the unit by pushing the clips outward with a screwdriver blade.
Regular access to the inside of the unit should not be required, although occasional
access may be required to access the SIM cards.
Mounting
The unit should be mounted inside a suitable robust enclosure, using the sticky mounting
pads supplied.
For security installations the enclosure must meet or exceed the protection requirements
of the particular security grade for the whole installation as per EN 50131-1
For fire alarms it is recommended the signalling unit is mounted within an enclosure
separate from the fire alarm panel or fire alarm power supply.
Caution: mounting the signalling unit within fire alarm panel or fire alarm power supply
enclosure might invalidate their compliance with EMC regulatory requirements.
The separate enclosure must meet the requirements of EN 54-2 and EN 54-21 associated
with access restriction to installer level 3, ingress protection to IP30 or above and power
supply integrity. The transmission of fire alarm signals and the state of the fault and
acknowledge outputs on the signalling unit shall be displayed at the separate enclosure or
at the fire alarm panel.
If the fire panel and the separate enclosure are some distance apart (i.e. not within line of
sight) then the indications should be at the panel
For optimum performance the supplied aerials should be mounted vertically outside of
and away from the housing by removing the adhesive backing. Ideally the aerials should
be at least 30cm apart and not mounted on a metal surface. The aerials should be installed
a distance of 20cm or greater away from any user or bystander.
Figure 2 – Layout of terminals (not to scale)
Mounting and wiring
1277 3427 5899
1292 2430 4763
1292 2430 4763
Essential Essential IP Essential Extra Advanced Ultimate
1287 5675 8214
DIAL CAP
–+
COMMS
NO NCCNO NC
B
ETH
C
FUNC
C
AERIAL
0832-UKCA-CPR-X0002
2831-CPR-X0011
SEE INSTALL GUIDE
EN 50136-2:2013
EN 50131-10:2014
Cert No. 1270g
Model: UC-340 Advanced
9-30V 185mA
DIAL CAP
–+
COMMS
NO NCCNO NC
B
ETH
C
FUNC
C
AERIAL
Advanced
1287 5675 8214 ESA
1287 5675 8214 WPS
1287 5675 8214
DIAL CAP COMMS
NO NCCNO NC TX
B
C
FUNC
DIAL CAP COMMS
NO NCCNO NC RX
BA
C
FUNC
AERIAL
–+
COMMS
NO NCCNO NC
B
C
FUNC
EN 50136-2:2013
EN 50131-10:2014
Cert No. 1270
Model: UC-340 Essential
9-30V 165mA
6

Connection terminals
The screw terminals for the alarm inputs are suitable for use with a standard 3mm
blade terminal screwdriver.
Power connections
Power to the unit is via 2 screw terminals at the centre, with positive to the right nearest Pin 9.
The supply voltage range is 9V to 30V. The unit is designed to be connected to the auxiliary
power output on an associated alarm panel, or separate powered enclosure. For use with
intruder alarm panels the power supply must meet the requirements of EN 50131-6.
For use with Fire alarm panels the signalling unit must be powered from a supply meeting
the requirements of EN 54-4. Ensure the power source is sufficient to power all devices
connected. See the power requirements in the specification section for more information.
The account at the Alarm Receiving Centre (ARC) should be put ‘on test’ before power up,
as signals will be sent following initialisation.
Alarm inputs
The unit has 16 alarm inputs which are presented on screw terminals along the bottom
of the unit. These are labelled as Pin 1–8 and 9–16.
By default the 16 alarm inputs require a positive condition to be presented to send an
alarm. (Default = Positive applied). This can be changed using the Pin Learn button or
through the configuration menu. See later section on Configuration.
1287 5675 8214
1287 5675 8214
Input (pin) Use
1 Fire alarm (When programmed Fire NAK and ACK outputs operate in conjunction with Pin 1)
2 Fire Fault or Hold up alarm
3Intruder alarm
4 Open / Close (Set / Unset) (FUNC output can be set up as RPS in conjunction with Pin 4)
5 –10 General alarm
11 ATS input (BSIA F175 mode) (Can be reprogrammed as a normal alarm pin)
13 AC Fail alarm (has a 7 minute delay which can be altered in programming)
14 –16 General alarm
Figure 3 – Alarm input allocations. (Functions must be agreed with your ARC).
7

Outputs
Three relay outputs are provided on screw terminals at the top of the unit.
Output 1 is COMMS, Output 2 is FUNC, and Output 3 is FIRE.
For fire alarm installations the indication of ‘acknowledgement of fire alarm’ and
‘SPT fault’ messages must be provided by the fire panel into which the SPT is
mounted. System fault indications which are notified by the line fault output
(Output 1) must be latched by the fire panel as required by EN 54-21.
See the further sections on outputs for a full explanation.
Serial data connections
The serial data connection labelled TX, RX, B and A is configurable for RS485 or RS232
connection depending on the panel.
This is done in the configuration menu.
These ports allow serial alarm panel connection. See Panel Upload Download section.
Dial Capture
The Dial Capture (DIAL CAP) terminals enable interfacing with an alarm panel’s digital
communicator. The alarm panel can then send SIA, CID or Fast Format messages through
the unit to the Alarm Receiving Centre.
Dial Capture can also be used for upload download UDL allowing remote access with
some types of alarm panel.
1287 5675 8214
1287 5675 8214
1287 5675 8214
Aerial connection
Connect the supplied aerials to the MMCX connectors on the top right of the unit.
The aerials should be placed in a vertical position and slightly apart to ensure a good
wireless coverage. Carry out a survey to establish the best location.
If necessary, a selection of high gain and extension aerials can be purchased from the
BT Redcare shop at btinstallershop.com
Mobile 1 Aerial
Mobile 2 Aerial
8

Mobile1 Path and if registered
with the platform.
Mobile1 operator. This will
always be EE.
The unit may also show Low
Battery if the supply voltage is
below the supply threshold.
The performance category can only be determined by the unit while in contact with
the platform. The unit will not show the performance category until at least one path
is registered and the profile can be retrieved from the platform.
Signal strength – network type
(4G or 2G) received wireless
signal strength in dBm and signal
strength indicator bars. Two bars
or more is the recommended
signal level required.
Mobile2 Operator. This could be
any of the main UK networks.
Mobile2 Path and if registered
with the platform.
Unit initialisation
The unit will immediately attempt to connect to the BT Redcare platform over the
configured paths. The unit will typically complete path establishment in the following
times from power up.
Status display
The unit clearly displays its status on the OLED. In its normal working state,
the unit will cycle its display.
Mobile 1 120s
Mobile 2 180s
Path: Mobile1
Registered
Path: Mobile2
Registered
Mobile1 Strength
4G [ ] [-103]
Mobile2 Strength
4G [ ] [-101]
Mobile2 Operator
Three
Alarms Battery
Low Battery
Mobile1 Operator
EE
Alarms GPI Alarm
3
Service Grade
Redcare DP2 R
Figure 4 – time to commission paths after unit power up
Programming
Service Grade – shows the EN
Performance category.
Pin status – any outstanding alarm
pins will be shown. If no pins are in
the alarm state, then pin status will
not be shown.
9

Signal strength
Signal strength that is:
• On 2G below -90dBm = X will be displayed
• On 2G between -90 and -85, 1 bar will
be displayed
• On 2G between -85 and -80, 2 bars will
be displayed
• On 2G between -80 and -75, 3 bars will
be displayed
• On 2G above -75dBm, 4 bars will
be displayed
Signal strength that is:
• On 4G below -120dBm = X will be displayed
• On 4G between -120 and -110, 1 bar will
be displayed
• On 4G between -110 and -100, 2 bars will
be displayed
• On 4G between -100 and -90, 3 bars will
be displayed
• On 4G above -90dBm, 4 bars will be displayed
Path status
The state of the communication paths is indicated by the OLED display, both mobile
paths have the following possible path status:
• Up No Reg – path is up but not registered with the platform.
• Registered – has contacted the platform and successfully registered.
• Alarm/ACK – alarm is being transmitted and awaiting acknowledgement.
• Down – the path has lost connectivity to the platform and is trying to reconnect.
Note: When fully commissioned over both paths, then both paths should be registered.
Guide to signal strength
Figure 5 – Signal strength chart
Figure 6 – typical display cycling on a fully commissioned unit
with a good signal strength and Pin 4 in the alarm or open state
Poor Good Very Good Excellent
Path: Mobile1
Registered
Mobile1 Operator
EE
Mobile2 Operator
Three
Path: Mobile2
Registered
Alarms GPI Alarm
4
Service Grade
Redcare DP2 R
Mobile2 Strength
4G [ ] [-103]
Mobile1 Strength
4G [ ] [-101]
X or 1 bar – try to improve the signal by moving the unit, aerial or using an extn or high gain aerial –
available from btinstallershop.com
10