BT VERVE 3010 EXECUTIVE User manual

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
BT Verve 3010
Executive
Digital Cordless Telephone
This equip ent is not designed for aking e ergency telephone calls when the power fails.
Alternative arrange ents should be ade for access to e ergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdo .
*YOU MUST
SUBSCRIBE TO
YOUR NETWORK
PROVIDER’S CALLER
DISPLAY SERVICE BEFORE
YOUR VERVE 3010 EXECUTIVE
WILL DISPLAY CALLER INFORMATION.
A QUARTERLY FEE IS PAYABLE.
User
uide

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
Please open this page for an ‘at a glance’
guide to your Verve 3010 Executive

1
At a glance
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RInt S
Handset
Recall button
For use with
switchboards and
certain network
services.
Keypad
Green Phone
button
For making and
answering calls. Also
to put handset into
handsfree operation.
Menu button
Press to access
your Menu options.
Display
Shows status
of your handset.
Navigation button
Used to move up and
down Menu options,
Directory and Calls list.
Directory button
Press to access
Directory.
Red Phone button
Press to end call/
return display to idle.
Secrecy button
Press to cut off your
microphone so your
caller cannot hear you.
Int button
Press to contact other
handsets.
Headset Port
Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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Base
Power/
in Use
Page
DECT
Digital Clarity
Verve 3010
Power/In use Light
Flashes when line is in use.
Page button
Press to register
additional handsets
(see page 38) also
to call all handsets.

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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Menu Structure
Press Option
Use Up & Down
buttons to scroll
na es
DIRECTORY NEW ENTRY
DELETE ENTRY
SHOW NUMBER
EDIT ENTRY
COPY ENTRY
COPY ALL
DELETE ALL DELETE ALL?
Press Info for call
ti e and date
Use Up & Down
buttons to scroll
calls
CALLS LIST Press Option DELETE ENTRY
DELETE ALL
COPY TO DIR
EXTERNALRINGERSETTINGS CHANGE MLDY Select elody
MELODY 1
to
MELODY 10
CHANGE VOL Select volu e
OFF
LOW
MEDIUM
HIGH
PROGRESSIVE
INTERNAL CHANGE MLDY Select elody
MELODY 1
to
MELODY 10
CHANGE VOL Select volu e
OFF
LOW
MEDIUM
HIGH
PROGRESSIVE
Select
BEEP ON
BEEP OFF
KEY BEEP
Select
BASE 1
to
BASE 4
BASE AUTO
SELECT BASE
Select
AUTOTALK ON
AUTOTALK OFF
AUTO TALK
Edit handset na eNAME HANDSET
Select
CONTRAST 1
to
CONTRAST 10
CONTRAST

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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BASE SE ING HS PRIORI Y PRIORI Y OFF
Select
PRIORI Y 1
to
PRIORI Y 5
Select
RING DELAY 2
to
RING DELAY 9
CALL BARRING SYS PIN? Select required
barring prefix
BAR1 XXXX
to
BAR4 XXXX
SYS EM PIN OLD PIN? NEW PIN?
Press Option
CONFIRM?
REGIS RA ION REGIS ER HS BASE 1234? SYS PIN?
DE-REG HS SYS PIN? Select
HANDSE 1
to
HANDSE 5
Select
BARRING ON
BARRING OFF
EDI
CLEAR PREFIX
RECALL MODE Select
IMED BREAK
or
EAR H
DIAL MODE Select
ONE
or
PULSE
HOLD MUSIC Select
MUSIC ON
or
MUSIC OFF
Menu Structure
Indicates that the line is in use. When the icon flashes indicates that you
have an incoming call or you have put an external call on hold.
Indicates that you either have an incoming internal call or you are already
on an internal call.
You are in handsfree operation.
Battery icon is displayed when the battery is low.
Envelope icon indicates that there are unseen calls in the Calls list.
If the icon flashes indicates that you have received new calls since you
last viewed the Calls list.
 
Quick guide to handset display icons

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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Quick guide
Commonly used handset functions and settings
Switch O the handset
(default is ON)
Switch handset ON
Switch Keyguard on
Switch Keyguard off
Make a call
Redial a number
Dial from the directory
Dial from the Calls list
Adjust handsfree volume
(whilst in handsfree mode)
Adjust earpiece volume
Make internal call
hold down.
hold down.
then to scroll through the list, to dial.
to display name or number you wish
to dial, to dial.
to display CALLS LIST, ,
to display the number you want, to dial.
to increase/decrease volume.
to increase/decrease volume.
the second handset will ring.
Int
▼
▲
▼
▲
▼
▲
OK
▼
Menu
▼
▲
Dir
▼
▲
▲
Unlock
Menu

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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In this guide
Note
There is a detailed Index at the back of this user guide, please see page 49.
At a glance 1
Menu structure 3
Quick guide t handset
display ic ns 4
Quick guide t handset
functi ns and settings 5
Intr ducti n 7
Unpacking your
BT Verve 3010 Executive 7
For your records 7
Safety inf rmati n 8
Setting up 9
Plan the location
Using the teleph ne 12
Making and ending calls 12
Call timer 12
In call volume 13
Handsfree 13
Using the Directory 14
Character map 16
Redial 20
Secrecy 20
Paging 21
Internal calls 21
3-way calling 22
Caller Display 23
Calls list 23
Handset settings 26
Handset ringer melody
and volume 26
Base stati n settings 33
System PIN (Personal
Identification Number) 33
Call barring 34
Using additi nal handsets
and bases 38
Registering additional
handsets 38
Help 41
General inf rmati n 43
Guarantee 43
Technical information 44
Switchboard compatibility 44
Wall m unting 46
Wall mounting template 47
Index 49
Hints and tips boxes
In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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Intr ducti n
Unpacking your
BT Verve 3010 Executive
If anything is missing, please
contact your place of purchase
immediately.
One Verve 3010
base station
One Verve 3000
Executive handset
One power supply
for the base station
One telephone line cord
One headset
Three AAA
rechargeable batteries
One belt clip
Battery compartment
cover
2 screws and
2 wall plugs
For guarantee purposes proof
of purchase is required so please
keep your receipt.
Enter your system PIN code here:
For more information on your
system PIN, see page 33.
For your records
Date of purchase:
Place of purchase:
Helpline
If you experience any difficulties
with your BT Verve 3010
Executive, please call the BT
Verve 3010 Executive Helpline on
08702 403180.
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Power/
in Use
Page
DECT
Digital Clarity
INTRODUCTION

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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Safety inf rmati n
General
Only use the power supply included
with the product. Using an unauthorised
power supply will invalidate your
guarantee and may damage the telephone.
For the handset use only AAA Nickel
Metal Hydride (NiMH) rechargeable
batteries with a minimum capacity of
550 mAh. Never use other batteries or
conventional alkaline batteries as this
could lead to a short circuit or destroy
the battery casing.
If the keyguard is switched on, it is
NOT possible to make calls, including
emergency numbers (999/112).
Do not open the base or handset (other
than to change batteries). This could
expose you to high voltages or other risks.
Radio signals transmitted between the
handset and base may cause interference
to hearing aids.
It is recommended that advice from a
qualified expert be sought before using
this product in the vicinity of emergency/
intensive care medical equipment.
It is recommended that if you have a
pacemaker fitted you check with a
medical expert before using this product.
Never dispose of batteries in a fire.
There is a serious risk of explosion and/or
the release of highly toxic chemicals.
Cleaning
Simply clean the handset and base
station with a damp (not wet) cloth, or
an anti-static wipe. Never use household
polish as this will damage the product.
Never use a dry cloth as this may cause
a static shock.
Environmental
Do not expose to direct sunlight.
The handset may become warm when
the batteries are being recharged. This is
normal. We recommend that you do not
place the product on antique/veneered
wood to avoid damage.
Do not stand your product on carpets
or other surfaces which generate fibres,
or place it in locations preventing the
free flow of air over its surfaces.
Do not submerge any part of your
product in water and do not use it in
damp or humid conditions, such as
bathrooms.
Do not expose your product to fire,
explosive or other hazardous conditions.
There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the
power and telephone line cord during an
electrical storm.
SA ETY IN ORMATION

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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Setting up
Plan the location
Situate your product close enough
to the telephone and mains power
sockets so that the cables will reach.
Make sure that it is at least 1
metre away from other electrical
products to avoid interference.
Do not situate the product in the
bathroom or other humid areas.
1Connect the base
Plug the power supply cable into
the power socket on the underside
of the base. The correct socket for
the power supply cable is clearly
labelled as such.
The Power/In use light will be lit
when power has been connected
correctly.
(N.B. On the Verve 3000 additional
handset the power supply unit
connector is red.)
2Plug the power supply
unit into the wall socket
3Insert the batteries
Insert the three AAA rechargeable
batteries supplied, as indicated
inside the battery compartment
and slide the battery compartment
cover shut.
SETTING UP

4Connect the telephone
line cord to the base
and plug into the wall
socket
Ensure that each end of the line
cord is fitted into the correct
socket.
Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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Battery low warning
If the battery icon and the words
LOW BATTERY appear on the
display you will need to recharge
your handset before you can use it.
Battery performance
Under no circumstances should
non-rechargeable batteries be used.
Only use NiMH rechargeable
batteries with a minimum capacity
of 550 mAh. Using inappropriate
batteries will invalidate your
guarantee and may damage the
telephone.
When the batteries are inserted
the display will show:
When the handset is placed on
the base station the display will
intermittently show:
Leave the handset in the base
station for approximately 16 hours
to fully charge the batteries as
they will not be charged on receipt.
CHARGING ...
Menu Dir
HANDSET 1
Menu Dir
Note
Any additional handsets you
purchase will need to be
individually registered with the
base station before they will work
with your BT Verve 3010
Executive. See page 38 for
registering additional handsets.
SETTING UP

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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5Attach the belt clip
(optional)
Fit the belt clip onto the back of
the handset if required.
Position belt clip on back of
handset, guide and push into the
slot provided and twist clockwise
until belt clip is secure.
Your BT Verve 3010 Executive
is now ready for use.
Helpline
If you have any difficulties setting
up or using your BT Verve 3010
Executive, please call the BT
Verve Helpline on 08702 403180.
SETTING UP

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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Using the teleph ne
Note
To exit a menu at any time press
the Back options button, this will
take you back one step. Press the
RED PHONE button to cancel the
operation completely.
Making and ending calls
To make an external call
Press the GREEN PHONE
button. You will hear the
dial tone and the display
will show the icon
and EXT CALL .
Dial the number.
The Power/In use light on
the base will flash to show
that you are currently on
a call.
Preparatory dialling
Enter the phone number
first.
If you make a mistake
press the Clear options
button to erase the last
digit.
Clear
Press the GREEN PHONE
button to dial the number.
To end a call
Press the RED PHONE
button.
To receive an external call
When the phone rings
the Power/In use light on
the base will flash.
Press the GREEN PHONE
button to answer the call
Or
If the handset is on the
base, simply lift it up and
speak. You do not need to
press the GREEN PHONE
button.
Call timer
Your handset automatically times
the duration of all external calls,
showing it on the display during
your call and for a few seconds
after it has finished.
USING THE TELEPHONE

To use the headset
The headset port is
located on the bottom of
the handset.
Insert the headset plug
into the headset port.
Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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To adjust the in call volume
If you want to increase
or decrease the volume
of your incoming call.
Press the UP or DOWN
arrow on the navigation
button to increase or
decrease the volume
setting.
In call volume
▲
▼
Handsfree
Handsfree allows you to talk to
your caller without holding the
handset and enables other people
in the room to listen to the
conversation. Your hands are left
free, for example to take notes.
To make a handsfree call
Press the GREEN PHONE
button.
Press the GREEN PHONE
button again. The display
will show the icon.
The loudspeaker will
switch on.
Dial the number.
To switch back to using
the handset at any time,
press the GREEN PHONE
button again.
 
To adjust the handsfree
volume whilst in handsfree
mode
Whilst in handsfree
mode you can increase or
decrease the handsfree
volume.
Press the UP navigation
button to increase the
volume.
Press the DOWN
navigation button to
decrease the volume.
Your new volume level will
be displayed.
▲
▼
USING THE TELEPHONE

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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Place the foam cushion
over the earpiece of the
headset to aid comfort
when placed in the ear.
The earpiece needs to be
inserted gently in the ear
so that it feels secure.
A clip is supplied on the
headset so that you can
clip the headset cord on
to your clothing.
To adjust the headset
volume follow the same
instructions as, “To adjust
the in call volume” on
page 13.
Using the Directory
You can store up to 100 names and
numbers in the telephone directory.
You can enter up to 22 digits and
up to 12 characters.
There are three ways to enter the
directory. By pressing the Dir
button, by pressing the DOWN
navigation button or by pressing
the Menu button followed by the
OK options button.
The following instructions use the
Dir button but the procedures for
accessing and using the directory
are similar using any of the three
options.
To store an entry in the
directory
Press the Dir options
button.
Press the Option button.
NEW ENTRY is displayed.
Press the OK options
button.
ENTER NAME is displayed.
Entering names:
Enter the name using the
letters on the keypad.
For example, to enter the
name TOM:
Dir
Option
OK
USING THE TELEPHONE

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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Press the 8button, T
appears on the display.
Press the 6button three
times until the display
shows
O .
Then press the 6button
to display
M .
Press the Save options
button.
ENTER NUMBER is
displayed.
Enter the telephone
number.
Press the Save options
button
ENTRY SAVED is displayed,
a confirmation tone will
be heard.
Press the OK options
button if you wish to
insert another directory
entry.
Or
Press the RED PHONE
button to return to the
idle display.
8
T
U
V
6
M
N
O
6
M
N
O
Save
Save
OK
USING THE TELEPHONE

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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Character map
Digit Button
1 SPACE & . , ’ ! ?
ABCa b c 2
DEF d e f 3
GH I g h i 4
JKLjkl5
MNOm n o 6
PQRS p q r s 7
TUV t u v 8
WXYZwxyz9
✱
+–/\ ><=
#
0
9
W
X
Y
Z
8
T
U
V
7
P
Q
R
S
6
M
O
5
J
K
L
4
G
H
I
3
D
E
F
2
A
B
C
1
USI G THE TELEPHO E

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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To insert a pause in the
directory
Press and hold the #
button until a P appears
on the display.
To dial a name and number
in the directory
Press the Dir options
button.
Press the DOW
navigation button to scroll
through the names listed
in alphabetical order.
Select the required name.
Or
Enter the first letter of
the name you want e.g.
for Emma, press 3twice
to search for names
beginning with E. Again
scroll through the names
beginning with E using
the DOW navigation
button to select the
required entry.
Press the GREE PHO E
button. The number will
be displayed and dialled.
Dir
▼
3
D
E
F
▼
To view a directory number
entry
Press the Dir options
button.
Press the DOW
navigation button to
scroll through the menu
until the required entry
is displayed.
Or
Press the first letter of the
name you are looking for.
Press the Option button.
Press the DOW
navigation button until
SHOW NUMBER is displayed.
Press the OK options
button.
The number is displayed.
Press the RED PHO E
button to return to the
idle display.
Dir
▼
▼
OK
USI G THE TELEPHO E

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710
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To copy a directory entry
to another handset
Press the Dir options
button.
Press the DOW
navigation button to
select the entry you want.
Press the Option button.
Press the DOW
navigation button until
COPY ENTRY is displayed.
Press the OK options
button.
If only 2 handsets are
registered to the base
your handset will display
CALLING HS:x . If you have
multiple handsets
registered to the base you
will first have to select the
required handset number
before CALLING HS:x is
displayed.
The handset receiving the
directory will display
ACCEPT DIR? NO/YES .
Press the Yes options
button.
After a short time the
handset will show
COMPLETED before
returning to the idle
display.
Dir
▼
▼
OK
Yes
To copy the entire directory
to another handset
Press the Dir options
button.
Press the Option button.
Press the DOW
navigation button until
COPY ALL is displayed.
Press the OK options
button.
If only 2 handsets are
registered to the base
your handset will display
CONFIRM . If you have
multiple handsets
registered to the base
you will first have to select
the required handset
number before CONFIRM is
displayed.
Press the OK options
button.
The handset will display
CALLING HS:x .
The handset receiving the
directory will display
ACCEPT DIR? NO/YES .
Press the Yes options
button.
After a short time the
handset will show
COMPLETED before returning
to the idle display.
Dir
▼
OK
OK
Yes
USI G THE TELEPHO E