BT RESPONSE 115 User manual

Response 115 telephone
and answering machine
User guide

Please open this page for a further ‘at a glance’
guide to your Response 115.

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SECRECY REDIAL
STORE QUICKDIAL
R
PLAY
Response 115
Telephone & Answering Machine
MIC
ANSWER
ON/OFF
REW
8
.
At a glance
Microphone
For recording outgoing
messages and memos.
Answer On/Off button
Switches the answering
machine on and off.
See page 8
1
Handset catch
Supports handset
when wall mounted.
See page 7
Redial/Pause button
Redials the last
number called. Inserts
a pause.
See page 13
Secrecy button
Allows you to talk to
someone in the same
room without the
person on the other
end of the line hearing
your conversation.
See page 14
Store button
Allows you to store up
to 10 numbers in the
memory.
See page 13
Quickdial button
Enables you to dial
phone numbers stored
in the memory.
See page 13
R button
Recall button for use
with switchboards and
BT Select Services.
See page 14
Handset park
For wall-mounted
phone.
Main cover
Lift to access
further control buttons
and the MC30
microcassette.
Message display
counter
Indicates when the
answering machine is
switched On/Off and
displays the number of
messages recorded on
the answering machine.
See page 10
Rewind/Play button
Press to play back
messages and memos.
Rewinds the tape
during playback.
See page 11

SAVE
An incoming message
cannot be recorded
unless this cassette safety
cover is replaced and
clicked shut.
To record an outgoing
message. Press and hold
the OGM button. Speak
after the tone. Press stop
to end the recording.
STOP
IMPORTANT
OPEN TO
ACCESS CASSETTE
SECURITY CODE:
– +
OGM MEMO
FF
TIME
MC30 cassette
15 minutes per side,
fits under the cassette
safety cover.
OGM button
Allows you to
record and check
your outgoing
message and to
programme the
time and day.
See page 9
Time button
Plays the existing time
and day and allows you
to enter the time and
day programming
function using the
OGM button.
See page 8
Directory label
Allows you to note down
the numbers stored in the
memory.
See page 13
1
2
3
4
5
6
7
8
9
0
MEM
MEM
MEM
MEM
MEM
MEM
MEM
MEM
MEM
MEM
................
...............
...............
...............
...............
...............
...............
................
................
.................
2
Microcassette lid
Lift to access the
microcassette.
Volume buttons
Adjusts the volume
during message
playback and when
recording memos or
your outgoing
message.
See page 9
Save/Stop button
Stops certain functions
and saves messages
after playback.
See page 10
Memo/ Fast Forward
button
Press to record a
memo message. Fast
forwards the tape
during message
playback.
See page 10

At a glance 1
Introduction 4
Setting up 5
Using your Response 115 8
answering machine
Using your Response 115 13
telephone
Additional features 15
Help 18
Maintenance 20
Technical information 22
Index 23
Hints and tips boxes
In this user guide, we’ve included helpful tips and
useful notes. They are shown in a grey box.
In this guide
3

For your records
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the unit)
Purchase price:
For warranty purposes proof of purchase is
required, so please keep your receipt safe.
Check that your Response 115 is complete.
When you unpack you should have:
•Response 115 with telephone line cord
attached.
•Mains power adaptor.
•30 minute MC30 cassette (already fitted) (15
minutes per side).
•2 screws and 2 Rawlplugs for wall mounting.
•Spare memory label.
We thank you for making the right choice and
expect that your Response 115 will give you
many years of quality service.
Please read the instructions carefully before
use and keep this user guide for future
reference.
Introduction Your Response 115 is designed for ease
of use and made to the high standards set by BT
4

1 Plug your Response 115 into
the phone socket
If you do not have a modern phone socket,
call Freefone 0800 800 150 and ask for a BT
engineer to come and fit the correct socket.
This is a chargeable service.
Warning
1Do not try to use any power adaptor
except the one provided (item code
871036). If you do you may permanently
damage your Response 115 and this will
invalidate the warranty.
2There is a slight chance that your
Response 115 could be damaged by an
electrical storm. We recommend that
you unplug the unit from the mains
during storms.
Setting up Follow these steps to get your Response 115
ready for use
Plan where you will put your Response 115.
It should be within two metres of a power socket
and the phone socket.
5

2 Plug the power cord into the
back of the base unit
To prevent the power cord being pulled out
accidentally, route it behind the clip on the
back of the base unit.
3 Now plug the adaptor into a
convenient mains power socket
When the power is switched on you hear
a single beep, the MC30 cassette operates
briefly.
An incoming message cannot be recorded unless the
cassette safety cover is clicked shut.
4 Set the dial mode
The dial mode switch is located on the back of
the base unit.
Your Response 115 is pre-set to TONE (TB)
dialling. This ensures the phone will work with
all modern digital exchanges.
If you dial a number and continue to hear the
dialling tone, you may need to switch the
phone to PULSE (P) dialling.
5 Set the ringer volume
The ringer switch is located on the back of the
base unit. There are three settings.
•HI– a loud ring.
Your Response 115 is pre-set to this position.
•LO– a quiet ring.
•OFF– no ring.
OFF LO HI
P TB
Setting up
6

6 Wall mounting (optional)
Before you start, make sure that the telephone
is in easy reach of the power supply and a
telephone socket, and that the wall can support
the weight of your Response 115.
Drill two holes for the screws and insert the
wall plugs provided (if you need them).
Insert the screws leaving about 2-3 mm
sticking out to hang the Response 115 from.
A template is printed at the back of this guide (page
25) which you can use to mark where you will put
the screws into the wall.
Attach the Response 115 by hooking it over the
screws protruding from the wall.
Wall
Wall plug Screw
Pull out and turn the handset catch around to
prevent the handset from falling off the base
when in the upright position.
Handset park
When wall mounted, if you need to temporarily
move away from the phone during a conversation,
you can hook the handset on the handset park on
the top of your Response 115.
SECRECY REDIAL
R
Setting up
7

8
Switching the answering machine
off and on
To switch off
•Press the ANSWER ON/OFF button. You will
hear a long beep. The MESSAGE DISPLAY
COUNTER goes out. Any messages recorded
will be saved.
To switch on
•Press the ANSWER ON/OFF button. You will
hear a long beep. The tape motor operates
briefly and the display will show or the
number of messages saved. 0
Time and day setting
Your Response 115 will add the time and day to
the end of each message recorded.
To set the time and day
•Press and hold down the TIME button until
the day and time is announced (eg Sunday
12.03am).
•Release the TIME button and immediately
press and hold the OGM button until the
correct hour is announced.
•Press and release the TIME button and the
current minute is announced (eg .03).
•Press and hold down the OGM button until
the correct minute is announced.
•Press and release the TIME button and the
current day is announced (eg Sunday).
•Press and hold down the OGM button until
the correct day is announced.
•Finally press and release the TIME button
and your Response 115 will announce the
time and day that you have set.
If you need to change the time and day settings
repeat the above procedure.
Using your Response 115
answering machine
TIME
At each stage you have 10 seconds to enter your
choice (e.g. 3) before proceeding to the next stage.
PLAY
ANSWER
ON/OFF
REW
8
.
OGM

Using your Response 115
answering machine
9
To check the time and day
•Press and release the TIME button and your
Response 115 announces the day and time
you have set
To adjust the speaker volume
•Press the volume button on the +side to
increase the volume. You hear beeps getting
louder to indicate the volume level.
•Press the volume button on the –side to
reduce the volume. The beeps get quieter to
indicate the changing volume level.
Outgoing messages
Pre-recorded outgoing message
The outgoing message is the message a caller
hears when your Response 115 answers a call.
It is supplied with the following pre-recorded
outgoing message: ‘Hello, your call cannot be
taken at the moment so please leave your message
after the tone’. This message can be kept as
your outgoing message or, if you prefer, you
can replace it by recording your own message.
TIME
To record your own outgoing message
The outgoing message is the message people
hear when they call you.
•Press and hold down the OGM button for
about 10 seconds until you hear a long beep.
•Release the OGM button and record your
message. Speak clearly from about 15/30 cms
from the microphone.
•Press the SAVE/STOP button to end the
recording. Your Response 115 will
automatically replay your message.
•You can record an outgoing message up to
30 seconds.
To record a new outgoing message, repeat the
steps above.
ep*-75 10 30:42e ˚˙˘¯ó522 1 Tf10 0 0 10 305.87 343.17 Tm0 Tw71245

Receiving messages
Your Response 115 will automatically record
incoming calls once it is connected to the
mains power and telephone socket and
switched to ANSWER ON.
When you get an incoming call, your Response
115 will answer the call after four rings. The
caller will hear your outgoing message, followed
by a melody and then a long tone. It will then
record any incoming messages.
To play back your messages
New messages indicator
•When your Response 115 has received
messages, the MESSAGE DISPLAY COUNTER
will show the number of messages you have.
•If you receive 9 messages it will show a
flashing
•If you receive above 9 messages, e.g. 15, the
MESSAGE DISPLAY COUNTER will display
and a red dot, flashing 15 times to indicate 15
messages have been left. For 20 or more
messages, the display will show flashing.
F
5
9
Your Response 115 is supplied with a 30 minute
cassette which gives a total recording time of
15 minutes per side, including the time allowed for
your outgoing message. If desired, the tape can be
turned over. You will need to record a new outgoing
message.
•If there are no new messages, the MESSAGE
DISPLAY COUNTER is on and will show
•Press the REW/PLAY button. Your messages
are played back in the order they were
received.
During playback you can stop, fast forward or
rewind the MC30 cassette.
To stop playback
•Lift the main cover.
•Press the SAVE/STOP button. Playback stops.
To resume playback press the REW/PLAY
button.
•If the REW/PLAY button is not pressed within
6 seconds the MC30 cassette will rewind to
the beginning.
To fast forward during playback
•Lift the main cover.
•Press and hold down the MEMO/FF
button. When you release the button,
message playback resumes. If you
hear two short beeps, you have reached
the end of all the messages. The tape will
automatically rewind to the start of the
messages.
0
STOP
PLAY
REW
8
.
MEMO
FF
Using your Response 115
answering machine
10

To rewind during message playback
•Press and hold down the REW/PLAY button.
When you release the button, message
playback resumes. If you hear two short
beeps, you have reached the start of all the
messages. The tape will automatically start
message playback again.
To save messages
You can save messages you have played back.
New incoming messages will be recorded from
the end of the old messages.
Play back your messages and wait for the two
short beeps that indicate there are no more
messages.
• Lift the main cover and press and release the
SAVE/STOP button within 6 seconds and you
will hear a long confirmation beep.
Your Response 115 resets the tape to record
from the end of the previous message and the
MESSAGE DISPLAY COUNTER flashes to
indicate the number of messages saved.
PLAY
REW
SAVE
STOP
Please note:
You can save all messages but individual messages
cannot be saved.
To save messages after the machine has
reset the tape to the beginning
You can still save your old messages as long as
no new messages have been received.
•Lift the main cover.
•Press and hold down the SAVE/STOP button
until you hear a long beep.
This may take a little while if you have a lot of
messages. The MESSAGE COUNTER flashes to
indicate the number of messages saved.
To delete messages
Once messages have been played back, your
Response 115 automatically resets to the
beginning of the MC30 cassette. If your
messages have not been saved they will be
deleted and recorded over when new messages
are received.
SAVE
STOP
Using your Response 115
answering machine
11

Recording a memo
You can use your Response 115 to record a
memo to be played back later. Your machine
stores a memo and treats it in exactly the same
way as an incoming message. Memos are
saved with incoming messages.
To record a memo
Make sure the answering machine is
switched on and at an audible level.
•Press and release the MEMO/FF button and
wait until you hear a long beep.
•Record your memo message. Speak clearly
into the microphone from about 15/30 cms.
•Press and release the SAVE/STOP button
when you have finished recording.
In the event of a mains power failure.
If your Response 115 answering machine is
switched on, it will automatically reset itself when
mains power is restored. Your outgoing message
and any recorded incoming messages are kept and
the MESSAGE DISPLAY COUNTER will flash to
indicate the number of messages recorded.
During the power failure, your Response 115
answering machine will not work but the telephone
will continue to work as normal.
SAVE
STOP
MEMO
FF
Call screening
Make sure the speaker volume is set to an
audible level.
When the answering machine is switched on,
you can hear incoming calls and decide
whether to answer them or let your Response
115 take their message. If you decide to answer
the call, lift your Response 115’s handset and
the answering machine will stop and allow you
to speak direct to the caller.
Automatic Call Termination
Your Response 115 will terminate a call under
certain conditions.
•If the caller pauses for longer than 6 seconds
when recording a message.
•If the tape comes to an end during recording.
•If the incoming call is longer than 21⁄2minutes.
If you have an extension phone you can interrupt
the incoming call by lifting up the extension phone
handset.
Using your Response 115
answering machine
12

To insert a pause in a number stored in the
memory
When entering a phone number in the memory,
press the REDIAL button to insert a pause.
When you dial the number stored in the
memory, your Response 115 will automatically
insert a pause where it was stored.
To dial a stored number
•Lift the handset.
•Press and release the QUICKDIAL button.
•Press and release the (0-9) keypad number
where you have stored the number you want
to dial.
Your number is dialled automatically.
To change a stored number
Repeat the steps for storing a number. The new
number will replace the existing stored number.
Using the memory to store and dial numbers
Your Response 115 can store up to 10 phone
numbers, each up to 16 digits long, which can
be dialled by pressing just two buttons.
Each stored number is allocated one of the ten
keypad numbers (0-9).
To store a number
•Lift the handset. The dialling tone can be heard.
•Press and release the STORE button.
•Enter the number you want to store.
•Press and release the STORE button again.
•Press and release the keypad number (0-9)
under which you want to store the phone
number.
•Replace the handset.
Using your Response 115
telephone
Directory label
Use the directory label to note down the numbers
you have stored in the memory. The directory label
is on the handset. Using a pencil makes it easy to
write in any changes.
The REDIAL button can also be used as a pause
button when storing a number.
STORE
QUICKDIAL

To redial the last number called
•Lift the handset.
•Press and release the REDIAL button.
The last number you called is redialled
automatically.
Using the secrecy button
During a conversation you can speak to
another person in the room without the caller
hearing you.
•Press and hold down the SECRECY button.
Your caller will not be able to hear your
voice while you talk to someone else in
the room.
•Release the SECRECY button and your caller
can hear you again.
Connecting to a PBX
Your Response 115 can be used with all
approved PBX’s. With some PBX’s, after dialling
the access number (for an outside line), you
may have to wait for a moment while the PBX
connects you to the outside line.
REDIAL
Using the R (Recall) button
The Rbutton can be used in conjunction with
BT’s Select Services. If you are a BT customer
connected to a digital exchange, you can
subscribe to a range of BT’s Select Services.
If you wish to subscribe to any of these
services, contact us on Freefone 0800 800
150 for residential customers and Freefone
0800 800 152 for business customers (9am
to 5pm, Monday to Friday).
If your Response 115 is connected to a
switchboard, the Rbutton enables you to use
features provided by the switchboard. Ask your
communications manager or switchboard
supplier for details.
If you are not a BT customer, please contact
your network provider for information about
their network-based services.
SECRECY
REDIAL
R
Using your Response 115 telephone
14

Remote access
You can switch on your Response 115 or play
back messages and memos from another
TouchToneTM telephone.
To play back messages and memos you need
to use your machine’s security code. The code
is printed on a label on the cassette lid.
Additional features
To switch on your Response 115 from
another phone
If you forget to switch on your Response 115:
•Ring your phone number. After 10-12 rings,
your Response 115 answers the call
automatically and you hear two beeps.
•Enter your security code after the two beeps,
holding the button down for 3 seconds.
You hear a long beep to indicate the number
has been accepted.
•Your outgoing message is played.
•Hang up. Your Response 115 is now
switched on.
15

To play back your messages
•Dial your phone number. Wait until your
outgoing message has finished and you hear
a melody then the beep.
•Enter your security code, holding the button
down for 3 seconds.
If you have no messages:
•You hear four short beeps.
If you have messages:
•You hear two beeps then a melody followed
by your messages.
After the last message has been played, you
hear two beeps.
Hang up to reset the MC30 cassette to the
beginning – or you can save your messages or
replay your messages.
To save your messages:
After your messages have been played, wait
until you hear the two short beeps.
•Enter your security code, holding the button
down for 3 seconds. You hear two short
beeps.
•Hang up. Your Response 115 will record any
new messages after the end of your old
messages.
To record a new outgoing message
Dial your number and let your Response 115
answer your call. Wait until you hear your
current outgoing message followed by a
melody then a beep.
•Enter your security code, holding the button
down for 3 seconds. You hear four short
beeps.
•Enter your security code again, holding the
button down for 3 seconds. You hear two
beeps and a melody while your Response 115
sets the tape ready for recording.
•When you hear a single beep, record your
new outgoing message, speaking clearly into
the handset.
•When you have finished recording, wait for 2
seconds and enter your security code,
holding the button down for 3 seconds.
•You hear one beep and a melody then your
new outgoing message is played back to you.
•Hang up. The new message is now set.
Changing your outgoing message
A new outgoing message can be recorded remotely
at any time. However, as with recording a new
outgoing message locally, any stored messages will
be deleted. Playback any stored messages before
recording a new outgoing message, as subsequent
retrieval will not be possible.
Additional features
16

To replay your messages
After your messages have been played, wait
until you hear the two short beeps.
•Enter your security code, holding the button
down for 3 seconds. You hear two short
beeps.
•Enter your security code again, holding the
button down for 3 seconds. You hear two
beeps followed by a melody while your tape
is rewinding.
•Your messages are played back to you.
You can now hang up to reset your machine, or
follow the steps above to save or replay your
messages once more.
If the MC30 cassette becomes full
Your Response 115 answers the call as normal
but your outgoing message is followed by four
beeps.
•Enter your security code, holding the button
down for 3 seconds, 2 beeps are heard
followed by the melody and a long beep.
•The MC30 cassette will be reset to the
beginning and start to play messages.
Additional features
17

Help If you have any problems using your Response 115, try the
following solutions
No dialling tone
Is the line cord connected to the socket and
the telephone?
Has the handset been left off by mistake?
You dial and nothing happens
You may be connected to an exchange
which has not been modernised. Call BT on
Freefone 0800 800 150 for information.
Set the mode switch to P(See ‘Setting up’,
page 6.)
The phone does not ring
Check that the phone is connected to the line.
Are there too many other phones or fax
machines plugged in which could be
overloading the sockets? (See ‘Ringer
Equivalence Number’, page 22.)
Have you turned the ringer off? (See page 6.)
The machine doesn’t take messages.
Check that the MC30 cassette cover has been
replaced and clicked shut.
Is the answering machine switched on?
To save messages after the machine has
reset the tape to the beginning
You can still save your old messages as long as
no new messages have been received.
•Lift the main cover.
•Press and hold down the SAVE/STOP button
until you hear a long beep.
This may take a little while if you have a lot of
messages. The MESSAGE COUNTER flashes to
indicate the number of messages saved.
Message Counter flashes 3 times and
pauses repeatedly
Check that the MC30 cassette is seated correctly
and the lid is clicked shut. Then turn the power
off and on. If the MESSAGE COUNTER continues
to flash then re-record an OGM (see page 9).
Message Counter flashes F and pauses
repeatedly
indicates that your MC30 cassette is full.
F
SAVE
STOP
18