BURK Technology ARC Plus Version 3 User manual

ARC Plus Version 3
Instruction Manual
➢ARC Plus
➢ARC Plus SL
➢AutoLoad Plus Software
Rev B
ARC Plus firmware version 3.0.3.4
AutoLoad Plus software version 3.1.130

Copyright © 2008-2012 Burk Technology, Inc. All rights reserved. Information in this manual is subject to
change without notice.
New In Version 3
Version 3 of the ARC Plus firmware adds exciting new features, including:
All-new web interface offering platform independence,
better speed and more flexible navigation............................................................ 83
Redesigned smartphone interface to carry over the
updated look and new features of the web interface........................................... 88
Easy-to-set automatic actions when channels cross
limits or change state............................................................................................. 54, 63
Ability to set meter and status values directly from a
macro without using a virtual channel .................................................................. 71
Ability to run two different macros using a single
channel’s raise/lower buttons.............................................................................. 71
New macro features, including email templates for even
greater flexibility in formatting email alerts........................................................ 75
Built-in SNMP agent.............................................................................................. 28

Table of Contents
Introduction..................................................................................................................................... 8
ARC Plus Model ........................................................................................................................... 8
Status LEDs .............................................................................................................................. 9
Vacuum Fluorescent Display (VFD) ......................................................................................... 9
Jog Wheel ................................................................................................................................ 9
Command Buttons................................................................................................................... 9
Remote LED ............................................................................................................................. 9
Alarm LED ................................................................................................................................ 9
ARC Plus SL ............................................................................................................................ 10
Remote Button and LED ........................................................................................................ 10
Alarm LED .............................................................................................................................. 10
ARC Plus Rear Panel................................................................................................................... 10
Modem (DB-9M).................................................................................................................... 10
ARC-16 (DB-9M)..................................................................................................................... 10
Ethernet (RJ-45)..................................................................................................................... 10
PLUSBUS (RJ-45) .................................................................................................................... 11
Alarm ..................................................................................................................................... 11
Failsafe................................................................................................................................... 11
Audio ..................................................................................................................................... 11
ESI Status ............................................................................................................................... 11
Set/Line (RJ-11)...................................................................................................................... 11
Plus-X Ethernet I/O.................................................................................................................... 11
PlusConnect™ Direct Transmitter Interfaces ............................................................................ 12
AutoLoad Plus Software ............................................................................................................ 13
Enhanced Speech Interface (ESI Plus) ....................................................................................... 13
AutoPilot 2010 Software ........................................................................................................... 14
Web-based monitoring and control.......................................................................................... 15
Software and Firmware Updates............................................................................................... 15
System Security ......................................................................................................................... 15
Hardware Setup............................................................................................................................. 16

Introduction
ARC Plus Version 3 Instruction Manual 2
Installing the ARC Plus Unit ....................................................................................................... 16
Configuring ARC Plus Network Settings .................................................................................... 16
ARC Plus..................................................................................................................................... 16
ARC Plus SL ................................................................................................................................ 16
Installing Plus-X I/O Devices ...................................................................................................... 18
Configure Network Settings .................................................................................................. 18
Add your Device to the ARC Plus........................................................................................... 18
Connecting Analog and Status Inputs on the Plus-X Integrated Input Unit.............................. 19
Input Channel Pinouts ........................................................................................................... 19
Secure equipment wiring to the connector blocks using the built-in set screws before
attaching the connector block to the appropriate rear panel connectors. ............................. 20
Connecting Command Channels on the Plus-X Integrated Command Relay Unit ................ 20
Command Channel Connector Pinouts ................................................................................. 20
Connecting an ARC-16 to the ARC Plus ..................................................................................... 21
Protecting Against Transients and Power Surges...................................................................... 21
Important Safety Information ................................................................................................... 21
Maintenance Mode............................................................................................................... 21
ARC Plus................................................................................................................................. 22
ARC Plus SL ............................................................................................................................ 22
Power Recovery Behavior ..................................................................................................... 22
Plus-X ICRU Models ............................................................................................................... 22
PlusBus ICRU Models............................................................................................................. 22
Configuring System Settings.......................................................................................................... 23
Connecting to the ARC Plus....................................................................................................... 23
Saving Configuration Changes to the ARC Plus ..................................................................... 24
Archiving ARC Plus Settings to the PC ................................................................................... 24
Loading Archived Settings ..................................................................................................... 24
Uploading Firmware.................................................................................................................. 24
Changing the Site Name............................................................................................................ 25
Managing Users......................................................................................................................... 25
Time Settings............................................................................................................................. 26
Network Settings....................................................................................................................... 27

Introduction
ARC Plus Version 3 Instruction Manual 3
SNMP......................................................................................................................................... 28
Custom SNMP Traps.............................................................................................................. 28
Email and Dialout Notifications................................................................................................. 28
Configuring Email Alarm Notifications .................................................................................. 29
Email Lists .............................................................................................................................. 30
Configuring Dialout Alarm Notifications ............................................................................... 30
Dialout Lists ........................................................................................................................... 31
Mapping the Front Panel LEDs .................................................................................................. 32
Site Settings............................................................................................................................... 33
Startup Behavior.................................................................................................................... 33
Mute Alarms.......................................................................................................................... 33
Delay Macros......................................................................................................................... 33
Restore Relay States.............................................................................................................. 33
Timeout Settings.................................................................................................................... 34
Front Panel Behavior............................................................................................................. 34
ARC Plus and ARC Plus SL ...................................................................................................... 35
ARC Plus Only ........................................................................................................................ 35
Screen Saver Settings ............................................................................................................ 35
Alarms.................................................................................................................................... 36
ARC Plus................................................................................................................................. 36
ARC Plus SL ............................................................................................................................ 36
Events .................................................................................................................................... 37
Primary/Backup ESI Configuration ........................................................................................ 38
Modem Settings .................................................................................................................... 39
AutoPilot 2010 Authorization Code....................................................................................... 40
Hiding Unused Channels............................................................................................................ 41
Configuring an ARC Plus Network (Multi-Site Installations)...................................................... 41
Adding Sites to the Network ................................................................................................. 41
Categorizing Sites .................................................................................................................. 42
Adding ARC-16 Sites to the Network..................................................................................... 42
Setting the Network Password.............................................................................................. 42
Speech Settings ......................................................................................................................... 43

Introduction
ARC Plus Version 3 Instruction Manual 4
General ESI Plus Settings ....................................................................................................... 43
ESI Phrases............................................................................................................................. 44
ESI Plus Timeouts................................................................................................................... 45
Site Presets............................................................................................................................ 46
Macro Presets........................................................................................................................ 47
Site Speech Label................................................................................................................... 47
Configuring Analog Inputs............................................................................................................. 48
Meter Channels Tab .................................................................................................................. 48
Channel and Units Labels ...................................................................................................... 48
Meter Type............................................................................................................................ 49
Setting the Voltage Range..................................................................................................... 49
Sample Type and Timing ....................................................................................................... 49
Decimal Places....................................................................................................................... 49
Setting the Meter Channel Source ............................................................................................ 50
Meter Graph Tab....................................................................................................................... 51
Meter Alarms Tab...................................................................................................................... 52
Delayed Alarm Reporting ...................................................................................................... 52
Rearm Delay .......................................................................................................................... 52
Enabling/Disabling Alarms..................................................................................................... 53
Setting Limits......................................................................................................................... 53
Meter Actions Tab..................................................................................................................... 54
Meter Notifications Tab ............................................................................................................ 55
Meter Display Tab ..................................................................................................................... 56
Meter Speech Labels Tab .......................................................................................................... 57
Calibrating Analog Inputs .......................................................................................................... 57
Configuring Status Inputs .............................................................................................................. 59
Status Channels Tab .................................................................................................................. 59
Inverting a Status Channel..................................................................................................... 59
Setting the Status channel Source............................................................................................. 60
Status Alarms Tab...................................................................................................................... 61
Enabling/Disabling Alarms..................................................................................................... 61
Delayed Alarm Reporting ...................................................................................................... 61

Introduction
ARC Plus Version 3 Instruction Manual 5
Rearm Delay .......................................................................................................................... 61
Setting the Alarm Severity..................................................................................................... 62
Status Actions Tab..................................................................................................................... 63
Status Notifications Tab ............................................................................................................ 64
Status Display Tab ..................................................................................................................... 65
Status Speech Labels Tab .......................................................................................................... 66
Configuring Command Channels................................................................................................... 67
Command Configuration ........................................................................................................... 67
Momentary or Latching Relays.............................................................................................. 67
Command Duration............................................................................................................... 67
Command Labels ................................................................................................................... 68
LCD Colors.............................................................................................................................. 68
Setting the Command Source................................................................................................ 69
Macros........................................................................................................................................... 70
Creating Macros ........................................................................................................................ 70
General Macro Expressions................................................................................................... 71
Macro Expressions for Channel Values and Site Conditions................................................. 71
Macro Expressions for Date and Time Functions.................................................................. 72
Macro Expressions for Reading and Manipulating Variables................................................ 72
Macro Expressions for Running/Stopping Other Macros...................................................... 72
Other Macro Expressions ...................................................................................................... 73
Scheduling the Macro................................................................................................................ 73
Programming Calendar Times ............................................................................................... 74
Configuring Macro Email Templates ......................................................................................... 75
Saving and Naming the Macro .................................................................................................. 76
Macro Name.......................................................................................................................... 76
Run Label and Stop Label ...................................................................................................... 76
Speech Label.......................................................................................................................... 76
Front Panel Operation................................................................................................................... 77
Menu navigation ....................................................................................................................... 77
Selecting Sites and Channels for Display................................................................................... 77
Selecting Sites........................................................................................................................ 77

Introduction
ARC Plus Version 3 Instruction Manual 6
Changing Channels ................................................................................................................ 77
Toggling Between Text and Graph Mode.............................................................................. 78
Viewing Status Conditions......................................................................................................... 78
Issuing Commands..................................................................................................................... 78
Running Macros......................................................................................................................... 78
Viewing Alarms.......................................................................................................................... 79
Reviewing Events....................................................................................................................... 79
Using Maintenance Mode ......................................................................................................... 79
Channel Configuration............................................................................................................... 80
Enabling/Disabling Alarms..................................................................................................... 80
Adjusting Metering Limits ..................................................................................................... 80
Calibrating Metering Channels.............................................................................................. 80
Editing Front Panel Graph Settings........................................................................................ 80
Setting Metering Channel Alarm Delays ............................................................................... 81
Configuring Status Channels.................................................................................................. 81
Configuring Command Channels........................................................................................... 81
Hiding Channels from Display................................................................................................ 81
ESI Configuration....................................................................................................................... 81
Configuring Call and Answer Settings.................................................................................... 82
Using the ESI Plus in Local Mode........................................................................................... 82
Adjusting System Settings ......................................................................................................... 82
Adjusting the Date and Time................................................................................................. 82
Changing the Network Configuration.................................................................................... 82
Viewing Firmware Version, MAC address and more............................................................. 82
Restoring Default Settings......................................................................................................... 82
Using the Web Interface................................................................................................................ 83
System Requirements................................................................................................................ 83
Security...................................................................................................................................... 83
Logging In and Out..................................................................................................................... 84
Navigating the Web Interface ................................................................................................... 84
Channels ................................................................................................................................ 84
Macros................................................................................................................................... 84

Introduction
ARC Plus Version 3 Instruction Manual 7
Alarms.................................................................................................................................... 84
Events .................................................................................................................................... 85
System ................................................................................................................................... 85
Customizing Channel Banks for Display .................................................................................... 86
Accessing the Original Web Interface ....................................................................................... 87
Using the Smartphone Interface ................................................................................................... 88
Security...................................................................................................................................... 88
Navigating the Smartphone Interface....................................................................................... 88
Accessing the Original Mobile Web Interface........................................................................... 89
Using the ESI Plus .......................................................................................................................... 90
Configuring the ESI Plus............................................................................................................. 90
Calling the ESI ............................................................................................................................ 90
Receiving Dialout Alarm Notifications....................................................................................... 91
ESI Plus operation...................................................................................................................... 91
Site Selection ......................................................................................................................... 91
Channel Selection and Meter Readings................................................................................. 92
Issuing Commands................................................................................................................. 92
Reviewing Status Conditions ................................................................................................. 92
Reviewing Alarms .................................................................................................................. 93
Running Macros..................................................................................................................... 93
Audio Input Monitoring......................................................................................................... 94
Editing Master Phone Numbers ............................................................................................ 94
Muting Alarms....................................................................................................................... 95
Onboard Help ........................................................................................................................ 95
Command Timeouts .............................................................................................................. 96
Disconnecting ........................................................................................................................ 96
Using the ESI in Local Mode ...................................................................................................... 96
ESI Plus Command List............................................................................................................... 97
Appendix A: Specifications ............................................................................................................ 98
Appendix B: FCC Part 68 Statement............................................................................................ 100
Appendix C: ESI Plus Diagnostics................................................................................................. 102
Appendix D: ESI Plus Vocabulary................................................................................................. 103

Introduction
ARC Plus Version 3 Instruction Manual 8
Appendix E: Menu Diagram......................................................................................................... 107
Appendix F: PlusBus Installation ................................................................................................. 108
Installing the IIU & ICRU .......................................................................................................... 108
Unit Identification................................................................................................................ 108
IIU and ICRU Dip Switch Settings......................................................................................... 109
Connecting IIUs and ICRUs to the ARC Plus......................................................................... 110
Connecting Analog and Status Inputs ..................................................................................... 110
Input Channel Pinouts ......................................................................................................... 110
Labeling Analog and Status Inputs ...................................................................................... 111
Wiring the Input Channels................................................................................................... 111
Metering Input Gain Adjustment ........................................................................................ 111
Toggling Between Switch Closure and Voltage-Controlled Status Inputs........................... 111
Connecting Command Channels ............................................................................................. 112
Command Channel Connector Pinouts ............................................................................... 112
Labeling Command Channels .............................................................................................. 112
Wiring Command Channels................................................................................................. 112
Introduction
The ARC Plus remote monitoring and control system takes advantage of the scalability of TCP/IP
to provide site-to-site control, central monitoring and/or distributed access to more than 1,000
sites. Users can manage the system via front panel, web browser, and optional telephone and
software interfaces, in any combination. Multi-site ARC Plus networks allow site-to-site control
from the front panel of any ARC Plus, or automatic coordination of multiple facilities via onboard
macros.
ARC Plus Model
The core of the ARC Plus system is the main unit, which provides front panel access to all
connected ARC Plus sites, all onboard processing power, and the built-in web server for access
via web browser (PC or mobile device). The ESI Plus (Enhanced Speech Interface) is installed in
the ARC Plus unit (optional). This allows dial-in monitoring/control and dialout alarm notification
via telephone.
ARC Plus SL Model
The ARC Plus SL model provides the full monitoring and control functionality of the ARC Plus in a
slim footprint by trading the front panel, onboard ESI Plus capability, and RS-232 serial