BURK Technology ARC Plus Touch User manual

Instruction
Manual
ARC Plus firmware version 4.0
ARC Plus Touch

Thank you for purchasing an ARC Plus Touch
Remote Control. You can expect state of the art
convenience and reliability that will provide
years of satisfaction.
We’ve observed that installations go smoothly
when the engineer plans the project and allows
time for familiarization before jumping in.
We recommend setting up new units in a
comfortable work environment before installing
at the transmitter site. In addition to hardware
familiarization, it will also be possible to do
much of the configuration before going to the
site.
Copyright © 2008-2013 Burk Technology, Inc. All rights reserved.
Information in this manual is subject to
change without notice

About the ARC Plus System
All manuals are
available in .pdf
format at
www.burk.com
ABOUT THE ARC PLUS SYSTEM
The ARC Plus Touch that you purchased is part of an integrated system of products that work together to
provide just the right balance of capabilities for many different types and styles of operations. As requirements
dictate, the ARC Plus system can be reconfigured easily.
COMPONENTS AND DOCUMENTATION
ARC Plus refers to the ARC Plus product line in general as
well as to the previous model unit of the same name. The
ARC Plus Touch is the flagship of the ARC Plus line and is
the topic of this manual, with reference to the ARC Plus
Version 3 manual. The ARC Plus SL is also available and is
covered in the ARC Plus Version 3 manual.
A model ESI Plus Telephone Speech Unit can be added to the
ARC Plus Touch. (If your unit has this option there will be a
pair of RJ-11s on the rear panel.) The ESI Plus operation is
described in the ARC Plus Version 3 manual. (The older term
ARC Plus SA referred to an ARC Plus unit with an added ESI
Plus.)
Interface to analog and status inputs and command outputs is done through
Plus-X units while direct transmitter interface can be done through PlusConnect
units available for select transmitters. All I/O units are described in separate
documentation. Data connections are typically IP based although modem
options are available as discussed in the ARC Plus Version 3 manual.
Firmware for the ARC Plus Touch is described below and is covered in detail in
this manual and the ARC Plus Version 3 manual. Compatible software includes
AutoPilot® 2010, described in a separate manual and AutoLoad Plus, described
in the ARC Plus Version 3 manual.
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ARC Plus Touch
NEW IN FIRMWARE VERSION 4
ARC Plus Version 4 firmware is the initial release of firmware built for the ARC
Plus Touch. All of the features introduced in Version 3 are retained; however
there are considerations for using some older devices.
I/O units with the Plus-X branding are all 100% compatible. If it is desired to
use older I/O units that have a PlusBus connection, contact support for
guidance.
Connected ARC-16s are no longer displayed on the front panel. Since the
introduction of AutoPilot 2010, for most this is no longer an issue. If you are
using direct connected ARC-16s in an ARC Plus environment, contact support
for guidance.
NEW IN FIRMWARE VERSION 3
Version 3 introduced a number of significant new features as described in the
ARC Plus Version 3 manual on the pages noted here.
All-new web interface offering platform independence, better speed
and more flexible navigation ................................................................................. 83
Redesigned smartphone interface to carry over the updated look and
new features of the web interface ........................................................................ 88
Easy-to-set automatic actions when channels cross limits or change
state ................................................................................................................ 54, 63
Ability to set meter and status values directly from a macro without
using a virtual channel........................................................................................... 71
Ability to run two different macros using a single channel’s
raise/lower buttons ............................................................................................... 71
New macro features, including email templates for even greater
flexibility in formatting email alerts ...................................................................... 75
Built-in SNMP agent .............................................................................................. 28
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Contents
CONTENTS
About the ARC Plus System ..................................................................................................................................... 3
Components and documentation............................................................................................................................. 3
New In Firmware Version 4 ....................................................................................................................................... 4
New In Firmware Version 3 ....................................................................................................................................... 4
Introduction.............................................................................................................................................................. 8
ARC Plus Touch ......................................................................................................................................................... 8
Front Panel......................................................................................................................................................... 8
Rear Panel .......................................................................................................................................................... 9
Inputs and Outputs ................................................................................................................................................. 10
Plus-X Ethernet I/O .......................................................................................................................................... 10
PlusConnect™ Direct Transmitter Interfaces................................................................................................... 10
Communications ..................................................................................................................................................... 11
AutoLoad Plus Software .................................................................................................................................. 11
Enhanced Speech Interface (ESI Plus) ............................................................................................................. 11
AutoPilot 2010 Software ................................................................................................................................. 12
Web-based monitoring and control ................................................................................................................ 13
Software and Firmware Updates ........................................................................................................................... 13
System Security....................................................................................................................................................... 13
Operation ............................................................................................................................................................... 14
Touch Screen .......................................................................................................................................................... 14
Header.............................................................................................................................................................. 14
Footer............................................................................................................................................................... 14
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ARC Plus Touch
Scrollbars.......................................................................................................................................................... 15
Keypad ............................................................................................................................................................. 15
Command Buttons ........................................................................................................................................... 15
Help .................................................................................................................................................................. 15
Main Menu ............................................................................................................................................................. 16
Select Site......................................................................................................................................................... 16
Channel Display................................................................................................................................................ 16
Status Display ................................................................................................................................................... 16
Macros ............................................................................................................................................................. 17
Alarms .............................................................................................................................................................. 17
Events............................................................................................................................................................... 17
Phone ............................................................................................................................................................... 17
Maintenance .................................................................................................................................................... 18
Configuration Menu................................................................................................................................................ 18
Meter Mutes .................................................................................................................................................... 18
Status Mutes .................................................................................................................................................... 18
Calibration........................................................................................................................................................ 19
System Menu .......................................................................................................................................................... 19
Clock................................................................................................................................................................. 19
Network ........................................................................................................................................................... 20
Information ...................................................................................................................................................... 20
Installation.............................................................................................................................................................. 21
Needed Items.......................................................................................................................................................... 21
Recommended Sequence ....................................................................................................................................... 21
6

Contents
Rear Panel Connections .......................................................................................................................................... 22
Connecting to the Ethernet .......................................................................................................................... 22
Initial Front Panel Settings ...................................................................................................................................... 22
Network settings.............................................................................................................................................. 22
Time Settings.................................................................................................................................................... 22
Configuration Using AutoLoad Plus Software ........................................................................................................ 23
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ARC Plus Touch
INTRODUCTION
The ARC Plus remote monitoring and control system takes advantage of the scalability of TCP/IP to provide site-
to-site control, central monitoring and/or distributed access to more than 1,000 sites. Users can manage the
system via the ARC Plus Touch front panel, web browser, smartphone, tablet and optional telephone and
software interfaces, in any combination. Multi-site ARC Plus networks allow site-to-site control from the front
panel of any ARC Plus or ARC Plus Touch, and automatic coordination of multiple facilities via onboard macros.
ARC PLUS TOUCH
The core of the system is the ARC Plus Touch which provides front panel access
to all connected ARC Plus sites, all onboard processing power, and the built-in
web server for access via web browser (PC or mobile device). Connection to
the plant equipment is by means of one or more Plus-X I/O units.
FRONT PANEL
TOUCH SCREEN LCD
The Touch screen display shows all status and metering values and offers
command and macro activation. Navigation through the menu system is by
touch as are command activation and data entry. A popup keyboard is available
as appropriate. The LCD can be configured to dim or turn off to extend the life
of the display. Touching the screen will awaken the display without issuing any
underlying command. See the Touch Screen section for full details.
ALARM LED
The Alarm LED indicates alarm activity. By default, the LED illuminates red
when there is an alarm at the local site. It may instead be configured to
illuminate when there is an alarm at any site in the ARC Plus network (see ARC
Plus Version 3 manual for details). When no alarm is present, the LED is green,
indicating that power is on.
8

Introduction
REAR PANEL
AUDIO
The RCA audio input accepts an audio source for remote monitoring via the
optional ESI Plus (Enhanced Speech Interface) over a phone line (see ARC Plus
Version 3 manual for details).
ESI STATUS
LED blinks a status code to aid in telephone line troubleshooting.
SET
Connects to a passive telephone set if desired.
LINE
Connects to the telephone line for dial up access.
MODEM (DB-9M)
Provides connection to an alternative external dial-up modem for optional
AutoPilot® 2010 monitoring and control software.
UNMARKED (DB-9M)
Service only. Not used in normal operation.
ETHERNET (RJ-45)
The Ethernet jack connects the ARC Plus Touch to the LAN/WAN.
ALARM
The Form C alarm relay can be used to operate external equipment when an
alarm condition exists. The relay may be configured to latch closed when there
is an alarm at the local site or when there is an alarm at any site in the ARC
Plus network. A 3-pin connector block is included with the ARC Plus Touch.
FAILSAFE
The Form C failsafe relay can be used to interrupt external equipment upon loss
of the ARC Plus network link. The relay is latched closed when the network link
is present.
POWER
Standard IEC power entry module. Connect to 100-240VAC, 47-63 Hz. Replace
built-in fuse with same type and value.
9

ARC Plus Touch
INPUTS AND OUTPUTS
There are no actual inputs or outputs on the ARC Plus Touch chassis. I/O
is provided through a wide range of IP connected Plus-X or PlusConnect
devices. In addition, virtual channels can be derived from a combination of
existing channels, constants and mathematical formulas. Up to 256 channels
each of meters, statuses and command pairs can be configured on an ARC
Plus Touch.
PLUS-X ETHERNET I/O
The Plus-X line of Ethernet I/O devices offers a variety of channel
configurations, making it possible to have a combination of inputs and outputs
that meets your needs without purchasing excess capacity. For a complete list of
Plus-X devices, visit www.burk.com. Plus-X devices include:
PLUS-X INTEGRATED INPUT UNIT
PLUS-X INTEGRATED COMMAND RELAY UNIT
PLUS-X 300
PLUS-X 600
PLUS-X EM SERIES ENVIRONMENTAL MONITORS
PLUS-X AC-8
PLUS-X IP-8 ADAPTER
PLUS-X GSC ADAPTER
PLUS-X RP-8 ADAPTER
For specific information on installing and configuring your Plus-X accessories,
refer to the manual for your product. Manuals are available online at
www.burk.com.
PLUSCONNECT™ DIRECT TRANSMITTER INTERFACES
The PlusConnect series of direct transmitter interfaces allow a direct, digital
connection to many popular models of transmitters without requiring parallel
wiring. For a complete list of PlusConnect models and the transmitters they
support, visit www.burk.com.
To install your PlusConnect, follow the instructions in the PlusConnect
instruction manual. The installation procedure is similar to installing any Plus-X
Ethernet I/O device.
10

Introduction
COMMUNICATIONS
AUTOLOAD PLUS SOFTWARE
AutoLoad Plus software provides PC-based configuration of the ARC Plus
system, from network settings, site names, channel configuration, and network
settings to ESI Plus dialout behavior, vocabulary, and more. With the exception
of the initial IP address, all ARC Plus Touch setup is accomplished via
AutoLoad Plus, locally or remotely. (An IP connection is required.) See the
ARC Plus Version 3 manual for full details.
ENHANCED SPEECH INTERFACE (ESI PLUS)
The Enhanced Speech Interface (ESI Plus) is optional. The ESI Plus provides
dial-in monitoring/ control and dialout alarm notifications via a standard phone
line connection. All site, channel and macro labels spoken by the ESI Plus are
user-specified using a pre-recorded vocabulary tailored to the broadcast
environment. The ESI is described fully in the ARC Plus Version 3 manual.
11

ARC Plus Touch
AUTOPILOT 2010 SOFTWARE
AutoPilot 2010 provides PC-based monitoring and control for the ARC Plus
network. IP connectivity allows simultaneous control of multiple sites, while
optional dial-up modem connectivity provides a means to access single sites
from outside the LAN. AutoPilot 2010 provides a customizable GUI, logging
and automatic report generation, network and SNMP monitoring, and
integration of remote security cameras.
12

Introduction
WEB-BASED MONITORING AND CONTROL
The ARC Plus Touch includes a built-in web server for managing remote sites
via web browser. The web interface is accessible by entering the IP address or
host name of the ARC Plus Touch in your web browser.
The web server also provides connectivity to compatible mobile devices. To
access the mobile web display from your mobile device, enter the IP address or
host name followed by /mobile/.
For more on the web interface, see the ARC Plus Version 3 manual.
SOFTWARE AND FIRMWARE UPDATES
Periodic updates to ARC Plus software and firmware, along with release notes,
are made available on the Burk Technology website. To be notified when new
versions are available, sign up for email updates on the Burk Technology web
site.
SYSTEM SECURITY
The ARC Plus protocol contains an encrypted digital signature, preventing
unauthorized access without requiring SSL. To avoid exposure to excessive
network traffic, installation behind a router or firewall is required. The web
server can operate on any port, allowing the firewall to block Port 80 if desired.
13

ARC Plus Touch
OPERATION
The touch screen on the ARC Plus Touch allows operators to monitor and control any site in the ARC Plus
network. Additionally, calibration, alarm muting, maintenance mode, network configuration and dial-in and dial-
out options are available. All other configuration is conveniently done with the AutoLoad software program.
Commands and configuration changes are effective for the selected site. The currently selected site is always
displayed in the header.
Calibration and Maintenance mode can only be changed on the local site.
TOUCH SCREEN
For ease of use, the touch screen is designed to be as
consistent as possible from one function to the next.
HEADER
The top of the screen will always show the name of the selected site on the left,
the time in the center, and site status on the right.
FOOTER
Always returns to the next highest level in the menu tree. (If the next highest
level is MENU, the button is suppressed.)
Returns to the main menu.
will appear next to the MENU button if needed. This space is also used for
additional functions or navigation.
is always in the rightmost position in the footer and carries context sensitive
help for the current page.
MENU
ENTER
HELP
14

Operation
It is possible to override a
command button to
execute a macro instead of
a raise or lower command.
See ARC Plus Version 3
manual for more on
overriding command
channels.
SCROLLBARS
If scrollbars are necessary, they will appear on the left
edge of the screen. The inside buttons advance by one
line, while the outside buttons move by multiple lines.
KEYPAD
A keypad may be used whenever the KEYPAD button
appears on the left side of the display.
COMMAND BUTTONS
The right side of the display is
generally reserved for actions such
as channel raise and lower
commands, macro start and stop
commands and various
enable/disable functions.
Pushing a command button
executes the raise or lower command. For momentary
commands, the duration is set in AutoLoad. Holding the
command button does not extend the duration, but
pressing again during the command immediately restarts
the duration.
HELP
Context sensitive help is always available on the touch
screen. Simply press HELP in the lower right hand
corner.
15

ARC Plus Touch
MAIN MENU
The frequently used functions described below are
directly accessed from the main menu. Two sub-
menus provide configuration options.
provides meter and status alarm muting, meter
calibration screens and access to infrequently
needed SYSTEM functions.
Includes manual CLOCK
adjustments, NETWORK settings and
INFO, which includes serial number,
firmware version and MAC address.
Tip: Only lower right menu buttons have sub-menus.
SELECT SITE
If your ARC Plus Touch is connected to other sites, you
can select the desired site here. Use the scroll buttons to
see more sites. Press the desired site name, then press the
SELECT button.
CHANNEL DISPLAY
Channels are selected by scrolling with the up and down
arrow keys or by selecting the keypad for direct entry.
The metering value for each channel is displayed in the
central window, along with the label and units entered in
Autoload. Below this is the status associated with this
channel. The two large buttons on the right show the
commands associated with this channel.
STATUS is a shortcut to the STATUS page.
STATUS DISPLAY
All status conditions for the selected site are shown here,
eight to a page. Use the scroll buttons to see more
channels.
CHAN is a shortcut to the CHANNEL page.
Tip: Use virtual channels if needed to put the most important status information on one screen.
CONFIG
SYSTEM
MENU
16

Operation
This setting is for the site
currently connected, not
necessarily the local site.
MACROS
Macros are available by pressing MACROS on the main
menu. Scroll through the macro list to see the current
status of all macros. To start or stop a macro, highlight
the desired macro then press one of the command buttons
on the right.
ALARMS
From the main menu, select ALARMS. An exclamation
point indicates a critical alarm. Highlight the desired
alarm to read the details and clear individually. The
CLEAR ALL button is a shortcut to clear all alarms at
once. Cleared alarms are moved to the bottom of the list
and marked CLEARED.
EVENTS
Press EVENTS on the main menu to review a list of
system events. Use the scroll bars to move through the
list.
PHONE
Press PHONE on the main menu to set the dial-in and
dial-out modes for the
optional telephone
interface (ESI).
If the word PHONE in
the display is white,
no ESI is installed.
17

ARC Plus Touch
Never depend on the
remote control for
personal safety.
Always remove power
before performing
maintenance.
MAINTENANCE
MAINTENANCE MODE should always
be ON when working on equipment
that could be remotely activated. In
this mode, remote sites are locked out.
This setting can only be changed for
the local site, so it is important to reset
to OFF before leaving the site.
Macros will continue to run while a
unit is in maintenance mode. However, any commands
driven by macros will not be issued. The If Maint Mode
macro command can be used to test maintenance mode status
(see ARC Plus Version 3 manual for details).
SITE LIMITS controls the alarm mutes for all channels. You may wish to turn
this OFF to suppress alarm reporting during maintenance. This setting can also
be changed remotely.
CONFIGURATION MENU
Press CONFIG from the main menu to select the CONFIGURATION sub-menu for
the following functions.
METER MUTES
Alarm muting permits testing or abnormal operation
without triggering alarms. From the main menu, press
CONFIG then METER MUTES. Find the desired channel
using the scroll buttons as needed, press the channel then
press ENABLE or MUTE as appropriate. Meter mutes may
be set on any connected site.
Be sure to restore mutes when normal operation is resumed.
STATUS MUTES
Alarm muting permits testing or abnormal operation
without triggering alarms. From the main menu, press
CONFIG then STATUS MUTES. Find the desired channel
using the scroll buttons as needed, press the channel then
press ENABLE or MUTE as appropriate. Status mutes may
be set on any connected site.
Be sure to restore mutes when normal operation is resumed.
18

Operation
At least 250mV of sample
voltage is required in order to
calibrate channels. Note that
channels configured for
millivolt, degree or virtual
input types cannot be
calibrated.
CALIBRATION
From the main menu, press
CONFIG then CALIBRATE.
Find the desired channel using
the scroll buttons as needed then
press the channel to select it.
Press CALIB to show the
calibration screen for the
selected channel.
Use the keypad to enter the
actual value as read from the
local meter, then press ENTER.
For diagnostic purposes, the raw sample voltage (or
virtual channel value) will show below the meter window.
Calibration can only be performed on the local site.
SYSTEM MENU
Press CONFIG from the main menu to select the
CONFIGURATION sub-menu then press SYSTEM .
CLOCK
Press CLOCK to display the time and date settings.
Press DATE , TIME , or TIME ZONE to change the value
shown.
Press the field to be changed then use the keypad to
enter the correct value.
Repeat until all fields are correct then press ENTER
19

ARC Plus Touch
NETWORK
Press NETWORK to display the network settings.
Press the desired parameter to select the appropriate edit
screen.
Press the field to be changed then use the keypad to enter the correct value.
Repeat until all fields are correct then press ENTER.
INFORMATION
Press INFO to display the firware version, serial number
and MAC address.
20