Burnside T9 series User manual

T9 series fixed cellular and landline terminals
BURNSIDE
www.burnsidetelecom.com
user guide
BURNSIDE
Burnside Telecom
•contents
•introduction
•installation
•operation
•menu map

Contents Introduction Operation Further informationInstallation Index page 1
Contents
Introduction 2
Installation 3
Inserting your SIM card 4
Connecting a telephone 4
Connecting to a landline socket (‘L’ models only) 5
Connecting the magnetic mount antenna 5
Connecting the power adapter 6
Connecting to a computer (optional) 6
Connecting to external devices 7
Setting the internal clock 8
Operation 9
Making and receiving calls 9
Using the Phonebook 10
Text messaging 13
Using the call register 15
Tariff timer functions 16
Restrict call time 17
Call handling features 18
Outgoing call routing (‘L’ models only) 18
Manually selecting a landline connection 18
Manually routing a landline call via mobile connection (‘L’) 18
Landline dial through (‘L’ models only) 19
Forward landline (‘L’ models only) 20
Answering a landline call during a mobile call 22
Aborting fax or data calls 22
Incoming calls during menu access 22
Network call features 23
Further information 25
Contacting Burnside Telecom 25
Appendix 1: Menu options 26
Appendix 2: Data connection 32
Appendix 3: Using the input/output channels 34
Appendix 4: Remote commands 36
Appendix 5: Star hash codes 38
Appendix 6: Advanced configuration codes 39
Appendix 7: SMS key characters 42
Appendix 8: SIM security features 43
Important safety information 44
Index 45
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Contents Introduction Operation Further informationInstallation Index page 2
Introduction
The Burnside T9 series fixed cellular terminal units provide
professional telephony features within a compact and easy-to-use
package.
All models in the range can be used with a standard desk phone (or
cordless phone) in locations where wired sockets are not available.
All models also allow you to send and receive text messages, and
additionally connect to a computer in order to provide wireless
modem facilities for web browsing and email duties. The ability to
connect with external devices, such as alarms, is also supplied
as standard across the range. Such connections mean that the
Burnside unit can send you a text message warning if an alarm
is triggered. Alternatively, you can send a text message to the
Burnside unit in order to initiate an action from any location.
Things really get interesting when you consider the dual link ’L’
models of the Burnside T9 series. These are fitted with both a PSTN
(Public Switched Telephone Network) landline socket as well as a
mobile connection; a combination which can return potentially huge
savings on your call costs using the following special features:
Outgoing call routing
This feature determines the most cost
efficient way to route your outgoing
calls: Calls to mobiles are sent via
the mobile link; all other calls
leave via the landline. Thus, you
avoid paying unnecessary
charges to the networks to
convert the calls for you -
Forward landline (optional)
When you’re out and about, this feature
lets you forward incoming calls from the
landline connection via the mobile link
to your mobile phone. When both the
Burnside unit and your mobile are
fitted with paired SIMs, no call
charges will be incurred; un-
like the forwarding charges
that are made by your tel-
ephone service provider to
achieve the same result -
Landline dial through (optional)
This feature allows an incoming call
from a mobile phone to make a new
outgoing call using the landline
connection. If you regularly dial
landline numbers from your
mobile this feature will prove to be
an invaluable cost saving tool -
BURNSIDE
Burnside Telecom
OR
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Burnside Telecom
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Burnside Telecom
The Burnside unit’s clear display and straightforward menu structure
mean all of these advanced features are easily available at any time.
Please note that this guide covers numerous versions of the unit.
Certain features may not be present in every version.
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Contents Introduction Operation Further informationInstallation Index page 3
789
456
123
0
#
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Burnside Telecom
Installation
The Burnside T9 series units require several basic connections
and actions. This section provides details about how to get your
unit ready for operation.
Corded or cordless
telephone
Landline wall socket
(‘L’ models only)
Antenna link to
GSM or GPRS
network
Power input
Optional links to
external devices
Optional
computer link
Positioning your Burnside unit
Place the unit in a suitable location,
but not directly next to your telephone
and at least one metre from the
intended antenna position, in order
to avoid interference. You will need
close access to both a mains power
socket and (for ‘L’ models) a working
telephone socket.
Insert your
SIM card
Set the
internal clock
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Contents Introduction Operation Further informationInstallation Index page 4
Inserting your SIM card
Note: Ensure that the unit is switched off before inserting your SIM
card. Insertion is most easily achieved with the unit carefully placed
upside down.
To insert your SIM card
1 Use a thin object to press
the tray eject button. Fully
remove the tray.
Phone Line
Phone Line
Connecting a telephone
The Burnside unit can be used with a touchtone corded phone, a
cordless DECT phone base station or a private branch exchange
(PBX), as required.
To connect a telephone
1 Connect the supplied cable adapter to the socket on the rear
panel, labelled ‘Phone’.
Note: Your phone may have a connector that fits directly into the
‘Phone’ socket, in which case the adapter is not needed.
Phone Line
Cable adapter
Phone
connector
2 Place the SIM card into the
tray so that the contacts are
facing up.
3 Slide the tray back into the
slot and press it all the way in.
2 Connect your phone (or PBX) to the cable adapter.
SIM and Terminal PIN codes
The Burnside unit has its own Terminal PIN code which is different
from the PIN code used by the SIM card. The Terminal PIN is used
for certain control menu options and security procedures related
directly to the unit rather than the SIM card.

Contents Introduction Operation Further informationInstallation Index page 5
Connecting to a landline socket (‘L’ models only)
Dual link units can be connected to a standard landline wall socket in
order to allow least cost routing and call transfer features to be used.
To connect to a landline socket
1 Using the supplied phone cable, connect the smaller of the two
plugs to the socket on the rear panel, labelled ‘Line’.
Phone Line
Connection
to phone
socket
Connecting the magnetic mount antenna
The supplied antenna has a 3 metre cable to allow
it to be positioned well away from the unit and the
phone in order to minimise interference.
Note: The antenna base houses a strong magnet,
be sure to keep it away from monitor screens,
televisions, credit cards or any device affected by
magnetism.
To connect the magnetic mount antenna
1 Assemble the antenna by screwing the upper
section into the base until it is finger tight.
2 Position the antenna where required, if possible
on a secure metal surface.
3 Feed the antenna cable to the rear of the unit,
insert the connector into the antenna socket and
twist the collar until finger tight.
Note: Ensure that the cable does not cause a trip
hazard.
Phone Line
Antenna
connector
2 Connect the other end of the cable to a nearby telephone wall
socket. Note: Ensure that the cable does not cause a trip hazard.

Contents Introduction Operation Further informationInstallation Index page 6
Connecting the power adapter
The supplied power adapter provides a stabilised 15VDC supply to
the unit.
To connect the power adapter
1 Attach the connector from the power adapter to the socket on the
far right of the rear panel.
Phone Line
Power adapter
connector
2 Plug the power adapter into a nearby mains outlet. The unit
will begin operation as soon as power is applied.
Note: Ensure that the cable does not cause a trip hazard.
Connecting to a computer (optional)
The unit includes a standard USB port in order to allow it to be linked
to a personal computer. Via the USB link, the unit may be used as a
GSM or GPRS modem, calls be initiated by TAPI compatible soft-
ware and firmware updated.
Note: Install the software driver into your computer before connect-
ing it to the Burnside unit - see Data connection for details.
To connect to a computer
1 Once the software driver has been installed on the computer, use
a USB type A to type B cable to link a vacant port on the compu-
ter to the socket on the Burnside unit.
Phone
Li
USB connector

Contents Introduction Operation Further informationInstallation Index page 7
To connect an external device
1 Insert the 3.5mm jack plug
of the cable leading from
the external device, into the
link port socket on the far
left of the Burnside unit’s
rear panel.
Connecting to external devices
The Burnside unit features a link port which allows it to connect to
external devices and either send, or respond to, switched signals.
Responding to an input
The unit can react to a
received input signal (for
instance from an alarm sys-
tem, a simple door switch,
etc.) and, in response, send
out a pre-prepared SMS
text message warning to a
specific mobile number.
Switching an output
When a specially format-
ted SMS text message is
received, the Burnside unit
can generate a switched
output signal to trigger an
external device.
External
device
Signal
input
Pre-prepared
text
message
BURNSIDE
Burnside Telecom
External
device
Signal
output
Text
message
with
command
BURNSIDE
Burnside Telecom
Phone
Jack tip - Circuit 1
Jack ring - Circuit 2
Jack sleeve - Ground
To wire the jack plug
Use a three way 3.5mm jack plug, wired as follows, to gain access
to both input/output circuits of the link port:
• Circuit 1 can operate either as an input into the Burnside unit or
as an output from it, depending on how the unit is programmed
(using 0#54120 - see Using the input/output channels for details).
When set as an input, Circuit 1 responds to a high voltage of 2.4
to 5V and a low voltage of 0 to 0.8V.
When set as an output. Circuit 1 uses open collector switch-
ing which is suitable for providing a logic signal or driving a low
power relay providing the latter has an external power source as
well as suitable back-EMF protection to prevent damage to the
unit’s circuitry.
• Circuit 2 is fixed as an input to the Burnside unit.
Circuit 2 can sense and report nine distinct voltage levels, ranging
from 0.5V to 4.5V in 0.5V steps.
Using menu commands you can configure various aspects of both
circuits. See Using the input/output channels for details.

Contents Introduction Operation Further informationInstallation Index page 8
Setting the internal clock
The internal clock of the Burnside unit keeps accurate time and is
maintained by an internal battery during power failures. The battery
is automatically charged while the unit is switched on (approximately
two days to reach full charge) and will last roughly thirty days without
a power input.
Note: Date stamping for landline calls is provided by the landline
caller ID mechanism. Caller ID from the incoming mobile side uses
the Burnside unit clock. To avoid confusion, ensure that the unit
clock is correctly set using the method shown here.
To set the internal clock
1 Lift the phone handset and dial 0#550. The display will show:
2 Press the 0key to confirm. The display will show:
3 Using the phone keypad, enter the day, month and year. After the
sixth digit is entered, the display will show:
4 Enter the current time in hours, minutes and seconds. After the
sixth digit is entered, the display will return to the clock menu and
the information will be saved.

Contents Introduction Operation Further informationInstallation Index page 9
Operation
This section covers the features of the Burnside
unit that you will use on a regular basis, such as: Ü
Making and receiving calls
Your Burnside unit is designed to make the attached telephone
operate as it would do if connected directly to a landline.
To make a call
1 Lift the handset and listen for the dial tone.
2 Dial the required number. Three seconds* after the final number is
entered, the call will be placed.
Note: For calls that use the mobile phone link, you must use the
full dialling code for all calls, even to those in your local area. On
‘L’ models (which have an additional landline connection), it is
best practice to also use the full dialling code as calls may be
directed via either connection method.
* The standard three second dial delay can be changed using
menu 0#5220 to a period between 1 second and 1 minute. When
entering a phone number, you can optionally press the phone’s #
key to begin the dialling process immediately.
To make an international call
1 Lift the handset and listen for the dial tone.
2 Press and hold the phone’s zero key until ‘+’ appears on the dis-
play of the Burnside unit.
3 Dial the standard international code for the required country (e.g.
‘44’ for the UK, ‘33’ for France, etc.) and then dial the required
phone number (omit the initial zero of the area code, as usual).
To end a call
1 Replace the handset. No other action is required.
To make a speed dial call
1 Lift the handset and listen for the dial tone.
2 Press the required speed dial number between 1 and 9, then
press the #button. The display will show the name of the phone-
book entry stored at the chosen speed dial location and ask for
confirmation to dial.
3 Press the 0key to dial.
To receive a call
When the phone rings, lift the handset and take the call in the usual
manner.
If the caller’s number is declared by the network, it will be shown
on the display of the Burnside unit and also that of the phone (if the
phone supports the Caller ID feature). Note: You can disable outgo-
ing Caller ID using menu 0#5240 - see Caller ID for details.
If the ‘Allow reject’ option is enabled on the Burnside unit (menu
0#5250 - see Allow reject for details), lift the handset and then press
the phone’s 0key to accept the call.
• Making and receiving calls
• Using the phonebook
• Text messaging
• Using the call register
• Call handling features
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Contents Introduction Operation Further informationInstallation Index page 10
Using the Phonebook
The Phonebook uses your SIM card to store the names and numbers
of your contacts. You can add, edit, erase, search and dial those
stored details using a minimum of keypresses.
Phonebook contacts are listed alphabetically with the exception of
the first nine entries, which are reserved for speed dialling your most
commonly used numbers.
To add an entry
1 Lift the phone handset and dial 0#120. The display will show:
2 You can now either:
• Use one of the first nine (speed dial) memory locations: Press
a key between 1and 9. If the location is already taken, the
display will show the name and ‘Replace?’. Press the 0key to
proceed (or press to go back a step).
or
• Use the next vacant standard memory location: Press the #key.
The display will show:
3 Using the phone’s keys in a similar manner to writing a text, enter
the name of your contact and then press the #key.
The display will show:
4 Enter the full phone number of your contact and then press the
#key. Note: For entering international numbers, see To make an
international call.The entry will be stored within SIM card memory.
To call a standard phonebook entry
1 Lift the phone handset and dial 0#110. The display will show:
2 You can now either:
• Scroll through the list: Press the #key to display the first
memory location.
or
• Search by name: Press the phone key containing the first letter
of the contact’s name (if necessary, press the key repeatedly to
display the correct letter). The display will show the first entry
that has the chosen letter.
3 Use the phone keys as follows to scroll down, up or dial:
#to scroll down the list by one place,
to scroll up the list by one place,
0to dial the entry that has the flashing cursor.
To call a speed dial phonebook entry
1 Lift the phone handset.
2 Press and hold a key (between 1and 9) for roughly one second.
3 Release the key. After a short pause the display will show the
name of the chosen entry:
4 Press the 0key to dial the chosen contact, otherwise hang up and
start again to choose a different contact.

Contents Introduction Operation Further informationInstallation Index page 11
To edit a phonebook entry
1 Lift the phone handset and dial 0#130. The display will show:
2 You can now either:
• Scroll through the list: Press the #key to display the first
memory location.
or
• Search by name: Press the phone key containing the first letter
of the contact’s name (if necessary, press the key repeatedly to
display the correct letter). The display will show the first entry
that has the chosen letter.
3 Use the phone keys as follows to scroll down, up or select:
#to scroll down the list by one place,
to scroll up the list by one place,
0to select the entry that has the flashing highlight.
The display will show:
4 Press the 0key again to confirm your choice. The entry name will
be shown on the lower line of the display with an underline cursor.
Use the phone keys as follows to edit the name:
#to move the cursor right one place,
to move the cursor left one place,
(press and hold) to delete the current character,
0to replace the current character with a space (equivalent to de-
lete). You can also enter other punctuation marks with repeated
presses of the 0key.
1-9 Use the other keys to enter characters as usual.
5 When you have finished editing the name, press the #key repeat-
edly until the cursor exceeds the final character. The display will
now show the current number for the entry.
6 Use the phone keys as follows to edit the number:
#to move the cursor right one place,
to move the cursor left one place,
(press and hold) to delete the current digit,
0-9 Use the other keys to enter digits as usual.
7 When you have finished editing the number, press the #key re-
peatedly until the cursor exceeds the final character. The display
will briefly show ‘Saved’ and return to the Edit menu.
To check the memory status
1 Lift the phone handset and dial 0#140. The display will show how
many entries are used and available:

Contents Introduction Operation Further informationInstallation Index page 12
To erase an entry
1 Lift the phone handset and dial 0#150. The display will show:
You can now either:
• Scroll through the list: Press the #key to display the first
memory location.
or
• Search by name: Press the phone key containing the first letter
of the contact’s name (if necessary, press the key repeatedly to
display the correct letter). The display will show the first entry
that has the chosen letter.
3 Use the phone keys as follows to scroll down, up or select:
#to scroll down the list by one place,
to scroll up the list by one place,
0to select the entry that has the flashing highlight.
The display will show:
4 Press the 0key to confirm the erase operation.

Contents Introduction Operation Further informationInstallation Index page 13
Text messaging
The Burnside unit provides SMS text messaging for messages up
to 160 characters in length. Inbox and outbox messages are stored
within the SIM card memory and the number of messages available
are determined by the capacity of the card. The most recently edited
text message, as well as messages related to the input port sensors,
are stored in non-volatile memory.
Note: The Auto delete SMS feature is enabled as standard on dual
link units. With this mode set, all incoming text messages will be
deleted and no indication of their arrival will be given. Use 0#24220
to disable the auto delete mode.
To write and send a message
1 Lift the phone handset and dial 0#210. Depending on whether an
existing message is held within the editor, the display will either
show:
or
2 Enter your message (see Character and numeral editing Ü). The
counter in the top right corner shows the number of characters
remaining.
3 When your message is complete and the cursor is at the end of
the message, press #. The display will show:
No previous message stored, you
can start typing immediately.
Either press 0to clear the existing
message or press #to retain and
edit it.
4 Either press the 0key to save the message in the outbox (and
then continue automatically to addressing) or press the #key to
go straight to the addressing section. The display will show:
You can use the outbox to optionally store messages that you wish
to keep, such as template messages or unfinished messages.
5 Either:
• Enter the recipient’s phone number and then press #. Then
press 0to confirm that you wish to send, or
• Access the phonebook: Press #immediately and then use the
methods described in the phonebook section to locate the
required contact; then press 0to select. When prompted, press
0again to confirm that you wish to send.
Character and numeral editing
Use the phone keys 0to 9to enter characters.
Press a key repeatedly to go through the characters available
on that key. The choice of characters allocated to each key are
shown on the top line of the display. After a short delay or a
different key is pressed, the current character is accepted.
The 0key is mainly used for the space character but also
includes other formatting characters.
Press and hold a key to change between upper and lower case.
Press and hold the key to delete a character.
Press and hold the #key to skip to the end of the message.
To store international phone numbers use the +character fol-
lowed by the country code. Enter +by holding down the 0key.
If the terminal is on the move for example on a boat, we would
recommend using the full number including country code for
all phonebook entries.

Contents Introduction Operation Further informationInstallation Index page 14
To read a received message
When one or more text messages are received, the display on
the Burnside unit will illuminate and announce the number of new
messages. Use the steps discussed below to access received
messages (new and previously read) at any time.
1 Lift the phone handset and dial 0#220. If any received messages
are held, the display will show:
2 Use the phone keys as follows to scroll down, up or select:
#to scroll down the list of messages by one place,
to scroll up the list of messages by one place,
0to select the message entry that has the flashing highlight.
The display will show:
Latest message
Previously viewed message
Unread
Viewed
Sender’s phone number or name (if held in phonebook)
3 Press 0to read the message, then use #and to move forwards
and backwards through the message, respectively.
When you reach the end of the message, press #once more to
show the prompt: ‘Delete SMS?’
Either press 0to delete the message, to return to the message
or hang up the handset to leave the message within the inbox.
Note: When the inbox is full and new messages are waiting to be
received, an alert will be shown on the display to remind you to
delete read messages to make space for new ones (deleting mes-
sages from the outbox will also free up space).
Date of message (dd/mm/yy)
Time of message (hh:mm:ss)
To view the outbox
The outbox allows you to optionally store messages or message
templates that you wish to keep.
1 Lift the phone handset and dial 0#230. The first twelve characters
of each stored message will be shown on each line:
2 Use the phone keys as follows to scroll down, up or select:
#to scroll down the list of messages by one place,
to scroll up the list of messages by one place,
0to select the entry that has the flashing highlight.
3 Edit, address and send the chosen message as discussed in To
write and send a message.
Message settings
There are two main settings related directly to messaging:
‘Edit message centre number’ and ‘Auto delete SMS’.
The ‘Message centre number’ is determined by your service pro-
vider and stored on the SIM card. If you are instructed to change this
number, lift the phone handset and dial 0#2410, then use the phone
keys to enter a new number ( and #to move cursor left and right,
long press to delete a digit, #after last digit to exit and save).
The ‘Auto delete SMS’ feature (enabled as standard on dual link
units) is useful if you do not wish to receive incoming text messages
and thus prevents filling memory with unwanted ‘spam’ texts. Lift
the phone handset and dial 0#24210 to discover the current set-
ting, 0#24230 to enable auto delete mode and 0#24220 to disable
auto delete mode. Note: When auto delete SMS mode is enabled, no
indication will be given of incoming messages and no retrieval prior to
deletion will be possible.
Unsent
Sent

Contents Introduction Operation Further informationInstallation Index page 15
Using the call register
The Burnside unit maintains records of incoming calls that are
missed or successfully received, as well as the most recently dialled
outgoing calls. The call register also provides the duration of the last
call and allows you to set limits for the collective duration of outgoing
calls (see Tariff timer functions).
To view call register records
1 Lift the phone handset and choose the required register:
• For missed calls (incoming calls that were not answered),
dial 0#310.
• For received calls (incoming calls that were answered),
• (units without landline option) dial 0#320.
• (units with landline option) Mobile calls, dial 0#3210.
• (units with landline option) Landline calls, dial 0#3220.
• For outgoing dialled calls (not via phonebook), dial 0#330.
In all cases, a list of numbers will be displayed and you can use
the phone keys as follows to scroll down, up or to dial entries:
#to scroll down the list of numbers by one place,
to scroll up the list of numbers by one place,
0to dial the number that has the flashing highlight.
To erase the dialled list
1 Lift the phone handset and dial 0#340.
2 Press the 0key to confirm.
To show durations
1 Lift the phone handset and dial 0#350. The display will show:
Duration of last call
Duration of all calls since manufacture
To show the GPRS log
1 Lift the phone handset and dial 0#360. The display will show:
Total data received
Total data transmitted
Note: The log is updated at the end of a GPRS session.
To clear the GPRS log
1 Lift the phone handset and dial 0#370. Then press 0to confirm the
clear operation.
Note: If the SIM is changed, the registers will be automatically
erased. If the SIM is removed and then replaced, the registers will
remain unchanged.

Contents Introduction Operation Further informationInstallation Index page 16
Tariff timer functions
Using call register information, the tariff timer function maintains
a record of outgoing call times and allows you to optionally set a
total limit on the duration of outgoing calls and also determine the
action(s) that should occur if the limit is exceeded. See also Method
for (tariff) timer reset and Restrict call time functions.
• View time used - dial 0#3810 - Shows the number of minutes used
since the tariff time count was reset.
• Set new tariff limit - dial 0#3820 - Sets the number of minutes for
the tariff that applies to the inserted SIM card. Valid entries are ‘1’
to ‘99999’ minutes, press #to save.
• Action taken at time limit (dial 0#3830) - This group of op-
tions determine what should happen when the tariff time limit is
reached. In all but the ‘Show status’ and ‘Set to no action’ options,
you can also arrange to send a pre-determined status SMS mes-
sage to a designated phone number. This optional SMS message
function is fulfilled by the Channel 1 ‘Text to send’ facility (dial
0#55130).
• Show status - dial 0#38310 - Indicates the current action setting.
• Set to no action - dial 0#38320 - Determines that no action
should be taken when the tariff time limit is exceeded.
• Set to alert only - dial 0#38330 - When the tariff timer limit
is exceeded, the display will show the number of minutes
remaining or exceeded (and an optional text message can also
be sent to a specified number).
• Set to busy tone - dial 0#38340 - When the tariff timer limit
is exceeded, a busy tone will be output and the unit will
only accept outgoing emergency calls (and an optional text
message can also be sent to a specified number). Menu items
remain accessible.
• Set to open loop - dial 0#38350 - When the tariff timer limit
is exceeded, the unit will place the link to the connected
telephone into an open circuit (no voltage) condition and an
optional text message will also be sent (if one is stored using
the Channel 1 ‘Text to send’ facility (dial 0#55130)). This mode
is typically used when the unit is connected to a PBX (Private
Branch eXchange) trunk line. In this mode, the user interface
will no longer be accessible.
To remove the open loop condition, either send a text message
to reset the tariff timer (‘ppppre’ where pppp is the Terminal
PIN code - see Remote commands for more details) or tempo-
rarily remove power. When power is restored, the unit will no
longer be in open loop mode and the menu functions will be
accessible to reset the tariff timer or change the action. If no
changes are made, one more call can be made, however, when
that call is ended, the line will return to open loop. Incoming
calls will ring as normal and can be answered. At the end of the
call, the line will return to open loop.
• Set to use landline - dial 0#38360 - When the tariff timer limit
is exceeded, all outgoing calls will be routed via the landline
connection (this option is available only on units that include a
landline connection facility).

Contents Introduction Operation Further informationInstallation Index page 17
Method for (tariff) timer reset
This group of options control how the tariff timer should be reset.
• Show status - dial 0#38410 - Indicates the current setting.
• Set to manual - dial 0#38420 - In this mode, the tariff timer can
be reset either by using the ‘Reset now’ option or by sending a
text message (reset the tariff timer) formatted as ‘ppppre’ where
pppp is the Terminal PIN code - see Remote commands for more
details.
• Set to automatic - dial 0#38430 - In this mode, the tariff timer will
be reset each new month at the start of the day specified using
the ‘Day of reset’ option.
• Day of reset - dial 0#38440 - Determines the day of each month
from which the tariff timer should reset (when the ‘Set to automatic’
option is set). Valid entries are ‘1’ to ‘28’, press #to save.
• Reset now - dial 0#38450 - Resets the tariff timer immediately. This
action can also be achieved by either temporarily removing power
from the unit or by sending a text message (reset the tariff timer)
formatted as ‘ppppre’ where pppp is the Terminal PIN code - see
Remote commands for more details.
Restrict call time
This group of options allow you to set a time limit that should not be
exceeded by any single outgoing call and also determine the action
that should occur if the limit is exceeded. The actions of these op-
tions are independent from those of the tariff timer.
• Set new time limit - dial 0#3910 - Determines the number of min-
utes permissible within a single outgoing call. Valid entries are ‘1’
to ‘60’ minutes, press #to save.
• Action taken at time limit (dial 0#3920)- This group of options
determine what should happen when the restrict call time limit is
reached.
• Show status - dial 0#39210 - Indicates the current setting.
• Set to no action - dial 0#39220 - Disables the restrict call time
feature. The Show durations option will still show the time of the
last call when selected.
• Set to end call - dial 0#39230 - When selected, the call will
be automatically terminated when the restrict call time limit is
reached. If this option is selected, the recall/flash call control is
automatically disabled. See Allow recall/flash (0#5270).

Contents Introduction Operation Further informationInstallation Index page 18
Call handling features
This section presents a number of separate call handling features
that help to make the Burnside units which have dual links (mobile
and landline) the most flexible and beneficial in their class.
Outgoing call routing (‘L’ models only)
This feature has the potential to
greatly reduce your call costs by
ensuring that outgoing calls are
made using the most efficient
method:
• Calls to fixed phones via the
landline connection,
• Calls to mobiles via the mo-
bile connection.
To use outgoing call routing you
merely need to enable the fea-
ture and, if necessary, redefine
the call prefix for mobile numbers (‘07’ as standard).
• Show status - dial 0#9110 - Indicates the current setting.
• Set to match prefix - dial 0#9120 - Enables outgoing call routing
via the most efficient method.
• Set to route all calls - dial 0#9130 - Sends all calls only via the
mobile connection.
• Set to route no calls - dial 0#9140 - Sends all calls only via the
landline connection.
• Prefix of mobile numbers - dial 0#920 - Use this option to option-
ally change the standard mobile prefix (usually 07). All dialled
numbers beginning with these two digits will be routed via the
mobile connection when the feature is enabled.
Manually selecting a landline connection
Use the following technique to force the unit to use the landline con-
nection rather than the mobile link for the next call (‘L’ models only).
Note: The Allow recall/flash (0#5270) option must be enabled before
you can use tapping the hook switch as a means of control.
• After lifting the handset, press the recall button on the phone (or
quickly tap the hook switch) to make a direct connection via the
landline.
BURNSIDE
Burnside Telecom
OR
Manually routing a landline call via mobile connection
(‘L’ models only)
This feature allows you to transfer an existing landline call out to a
new number via the mobile connection. Think of this feature as your
own mini-PBX (Private Branch eXchange), allowing you to connect
two remote callers whenever required.
1 During a call (via the landline connection), press 9on the phone.
The existing call will be placed on hold and you will hear a dial
tone.
2 Dial the complete phone number to which you wish to transfer the
existing call. Once the called number is ringing, you can either
hang up immediately (to directly connect the calls) or wait for an
answer in order to introduce the landline caller before hanging up.
• If necessary, press recall on the phone (or quickly tap the
hook switch) to display the options for rejecting the new call or
swapping to the existing call. Use the or #keys to choose the
required option and press 0to accept.
Note: Once the call is transferred, you will continue to be charged
by your mobile service provider for the duration of the new call.

Contents Introduction Operation Further informationInstallation Index page 19
Landline dial through (‘L’ models only)
This feature allows an incoming call
received via the mobile connec-
tion to make a new outgoing call
using the landline connection.
This ability provides great cost
savings when you need to
regularly dial landline numbers
from your mobile. Cost savings
will be particularly effective if your
mobile phone and the Burnside unit
are both fitted with paired SIMs (which incur
no charges for calls made between them).
In use, when the Burnside unit answers the incoming call it will either
sound a beep to indicate that a PIN code is required or will give a
dial tone, depending on the selected mode.
Controlling this feature using phone button presses
The unit will respond according to how the options have been set:
• Show status - dial 0#9610 - Indicates the current setting.
• Set to match phonebook - dial 0#9620 - When set, only incoming
calls from phone numbers registered within the phonebook will be
permitted to make outgoing dial through calls.
• Set to use PIN - dial 0#9630 - When set, an incoming caller who
wants to make a dial through call, will need to enter a valid PIN
code (the Terminal PIN, not the SIM PIN) followed by #. If the PIN is
correct the landline dialtone will be heard, otherwise the call will end.
• Set to allow any caller - dial 0#9640 - When set, any incoming
caller will be permitted to make a dial through call and will be
presented with the landline dial tone.
• Set to bar dial through - dial 0#9650 - Disables the dial through.
• To follow on a new call without dialling back into the unit - dial
## to clear the current landline call and allow a new call to be made.
BURNSIDE
Burnside Telecom
The unit will normally respond
by sending an SMS message
back to the number that sent
the command. The response
is either the new status of the
unit or an error message if the
command is not recognised. If
required, you can suppress the
reply by placing a fullstop after
the PIN, e.g. 1234.Id will enable
dial through without replying.
Note: It is not possible to guarantee that an SMS will be delivered im-
mediately and there are rare occasions when the message will not be
sent at all.
Controlling this feature using remote text commands
• Send an SMS message to the unit, formatted as follows:
ppppcc
The first 4 characters (pppp)
must be the terminal PIN
(1234 as standard, 0#51240
to change).
Immediately after the terminal PIN
(no space), include the first two
characters (cc) of the appropriate
command:
• IDENTITY Enables dial through
only for callers who are listed
within the phonebook.
• PIN Enables dial through and
requires PIN entry.
•NO Disables the dial through
feature.
Note: The command characters
are not case sensitive.
IMPORTANT: Reliable operation of the dial through is dependant on the
quality of the connection. If the quality of the connection is poor, a wrong
number could be dialled inadvertently. If there is doubt about the quality,
use the PIN entry mode which will give a good indication that the connec-
tion is good enough to accept the PIN number. Calls originating from a
mobile phone should generally be the most reliable due to the way those
dialling tones are created by the network equipment.