CAB XD Q User manual

Instructions
XD Q
MADE IN GERMANY
Label Printer

2 2
Family Type
XD Q XD Q4/300
XD Q4/300-C2
XD Q4/300-P3
Edition: 09/2022 - Part No. 9003776
Copyright
This documentation as well as translation hereof are property of cab Produkttechnik GmbH & Co. KG.
The replication, conversion, duplication or divulgement of the whole manual or parts of it for other intentions than its original
intended purpose demand the previous written authorization by cab.
Trademark
Windows is a registered trademark of the Microsoft Corporation.
Editor
Regarding questions or comments please contact cab Produkttechnik GmbH & Co. KG.
Topicality
Due to the constant further development of our products discrepancies between documentation and product can occur.
Please check www.cab.de for the latest update.
Terms and conditions
Deliveries and performances are e󰀨ected under the General conditions of sale of cab.
Further documentation
Conguration Manual cab Printers
https://www.cab.de/media/pushle.cfm?le=3257 Programming Manual cab Printers https://www.cab.de/media/pushle.cfm?le=3047
Instruction
for the following products
Germany
cab Produkttechnik GmbH & Co KG
Karlsruhe
Phone [phone]
www.cab.de
USA
cab Technology, Inc.
Chelmsford, MA
Phone [phone]
www.cab.de/us
Taiwan
cab Technology Co., Ltd.
Taipei
Phone [phone]
www.cab.de/tw
Singapore
cab Singapore Pte. Ltd.
Singapore
Phone [phone]
www.cab.de/en
France
cab Technologies S.à.r.l.
Niedermodern
Phone [phone]
www.cab.de/fr
Mexico
cab Technology, Inc.
Juárez
Phone [phone]
www.cab.de/es
China
cab (Shanghai) Trading Co., Ltd.
Shanghai
Phone [phone]
www.cab.de/cn
South Africa
cab Technology (Pty) Ltd.
Randburg
Phone [phone]
www.cab.de/za

3
1 Introduction............................................................................................................................................4
1.1 Instructions...............................................................................................................................................4
1.2 Intended Use............................................................................................................................................4
1.3 Safety Instructions....................................................................................................................................5
1.4 Environment.............................................................................................................................................5
2 Installation..............................................................................................................................................6
2.1 Device Overview......................................................................................................................................6
2.2 Unpacking and Setting-up the Printer......................................................................................................8
2.3 Connecting the Device.............................................................................................................................8
2.3.1 Connecting to the Power Supply........................................................................................................8
2.3.2 Connecting to a Computer or Computer Network ..............................................................................8
2.4 Switching on the Device...........................................................................................................................8
3 Touchscreen Display .............................................................................................................................9
3.1 Start Screen.............................................................................................................................................9
3.2 Navigation in the Menu ...........................................................................................................................11
4 Loading Material...................................................................................................................................12
4.1 Loading Media from Roll........................................................................................................................12
4.1.1 Positioning the Media Roll on the Roll Retainer...............................................................................12
4.1.2 Inserting Media into the Print Mechanics..........................................................................................13
4.1.3 Setting the Label Sensor..................................................................................................................14
4.1.4 Setting the Head Locking Systems...................................................................................................14
4.2 Loading Transfer Ribbon........................................................................................................................15
4.3 Setting the Feed Path of the Transfer Ribbon........................................................................................16
5 Operation..............................................................................................................................................17
5.1 Printhead Protection...............................................................................................................................17
5.2 Designing the Print Image......................................................................................................................17
5.3 Identical Images on Both Sides..............................................................................................................17
5.4 Single Side Printing................................................................................................................................17
5.5 Ribbon Saving........................................................................................................................................17
5.6 Avoiding Loss of Material .......................................................................................................................18
5.7 Avoiding Loss of Data ............................................................................................................................19
5.8 Cutting and Perforating ..........................................................................................................................19
6 Cleaning................................................................................................................................................20
6.1 Cleaning Information..............................................................................................................................20
6.2 Cleaning the Print Rollers ......................................................................................................................20
6.3 Cleaning the Printheads.........................................................................................................................20
6.4 Cleaning the Label Sensor.....................................................................................................................21
7 Fault Correction ...................................................................................................................................22
7.1 Error Display ..........................................................................................................................................22
7.2 Error Messages and Fault Correction....................................................................................................23
7.3 Problem Solution....................................................................................................................................25
8 Media.....................................................................................................................................................26
8.1 Media Dimensions..................................................................................................................................26
8.2 Device Dimensions ................................................................................................................................27
8.3 Reex Mark Dimensions ........................................................................................................................28
8.4 Cut-out Mark Dimensions.......................................................................................................................29
9 Licenses................................................................................................................................................30
9.1 Reference to the EU Declaration of Conformity.....................................................................................30
9.2 FCC........................................................................................................................................................30
10 Index......................................................................................................................................................31
Table of Contents

4 4
1 Introduction
1.1 Instructions
Important information and instructions in this documentation are designated as follows:
Danger!
Draws attention to an exceptionally great, imminent danger to your health or life due to hazardous
voltages.
!
Danger!
Draws attention to a danger with high risk which, if not avoided, may result in death or serious injury.
!
Warning!
Draws attention to a danger with medium risk which, if not avoided, may result in death or serious injury.
!
Caution!
Draws attention to a danger with low risk which, if not avoided, may result in minor or moderate injury.
!
Attention!
Draws attention to potential risks of property damage or loss of quality.
i
Note!
Advices to make work routine easier or on important steps to be carried out.



Environment!
Gives you tips on protecting the environment.
Handling instruction
Reference to section, position, illustration number or document.
Option (accessories, peripheral equipment, special ttings).
Time Information in the display.
1.2 Intended Use
• The device is manufactured in accordance with the current technological status and the recognized safety rules.
However, danger to the life and limb of the user or third parties and/or damage to the device and other tangible
assets can arise during use.
• The device may only be used for its intended purpose and if it is in perfect working order, and it must be used with
regard to safety and dangers as stated in the operating manual.
• The device printer is intended exclusively for printing suitable materials. Any other use or use going beyond
this shall be regarded as improper use. The manufacturer/supplier shall not be liable for damage resulting from
unauthorized use; the user shall bear the risk alone.
• Usage for the intended purpose also includes complying with this manual.

5
1.3 Safety Instructions
• The device is congured for voltages of 100 to 240 V AC. It only has to be plugged into a grounded socket.
• Only connect the device to other devices which have a protective low voltage.
• Switch o󰀨 all a󰀨ected devices (computer, printer, accessories) before connecting or disconnecting.
• The device may only be used in a dry environment, do not expose it to moisture (sprays of water, mists, etc.).
• Do not use the device in an explosive atmosphere.
• Do not use the device close to high-voltage power lines.
• If the device is operated with the cover open, ensure that people‘s clothing, hair, jewelry etc. do not come into
contact with the exposed rotating parts.
• The device or parts of it can become hot while printing. Do not touch during operation, and allow to cool down
before changing material and before disassembly.
• Risk of crushing when closing the cover. Touch the cover at the outside only. Do not reach into the swivel range of
the cover.
• Perform only those actions described in this operating manual.
Work going beyond this may only be performed by trained personnel or service technicians.
• Unauthorized interference with electronic modules or their software can cause malfunctions.
• Other unauthorized work on or modications to the device can also endanger operational safety.
• Always have service work done in a qualied workshop, where the personnel have the technical knowledge and
tools required to do the necessary work.
• There are various warning stickers on the device. They draw your attention to dangers.
Warning stickers must therefore not be removed, as then you and other people cannot be aware of dangers and
may be injured.
• The maximum sound pressure level is less than 70 dB(A).
Danger!
Danger to life and limb from power supply.
Do not open the device casing.
!
Warning!
This is a class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
1.4 Environment



Obsolete devices contain valuable recyclable materials that should be sent for recycling.
Send to suitable collection points, separately from residual waste.
The modular construction of the printer enables it to be easily disassembled into its component parts.
Send the parts for recycling.
The electronic circuit board of the device is equipped with a lithium battery.
Take old batteries to collection boxes in shops or public waste disposal centers.
1 Introduction

6 6
2 Installation
2.1 Device Overview
1
2
3
4
5
6
7
8
9
10
11
12
13
1 LED "Power on"
2 Display
3 Peripheral connector
4 Flap
5 Cover
6 Inner margin stop
7 Outer margin stop
8 Roll retainer
9 Upper ribbon supply hub
10 Upper ribbon take-up hub
11 Print mechanics
12 Lower ribbon supply hub
13 Lower ribbon take-up hub
Figure 1 Overview
14
14 Cutter CSQ 402 or
Perforation Cutter PSQ 403
Figure 2 Version with cutter

7
15
16
23
24
25
17
18
20
19
21
26
27
22
15 Upper ribbon deection
16 Printhead retainer with upper printhead
17 Pressing roller system
18 Pinch roller
19 Upper print roller
20 Upper guides
21 Tear-o󰀨 plate
22 Detent pin
23 Guide roller
24 Label sensor
25 Allen key
26 Upper printhead locking lever
27 Knob for guide adjustment
Figure 3 Print mechanics - upper print unit
29
28 31
30
24
32
27
24 Label sensor
27 Knob for guide adjustment
28 Lower print roller
29 Printhead retainer with lower printhead
30 Lower ribbon deection
31 Lower guides
32 Lower printhead locking lever
Figure 4 Print mechanics - lower print unit
33
34
37
35
36
39
38
40
41
33 Power switch
34 Power connection jack
35 Slot for SD card
36 2 USB host interfaces for keyboard,
scanner, USB memory stick, USB WiFi
adapter, USB Bluetooth adapter, or
external control panel
37 USB Hi-speed device interface
38 Ethernet 10/100 Base-T
39 Serial RS-232 port
40 I/O interface (Option)
41 USB host interface for service key,
USB memory stick, USB WiFi adapter or
USB Bluetooth adapter
Figure 5 Connections
2 Installation

8 8
2 Installation
2.2 Unpacking and Setting-up the Printer
Lift the label printer out of the box.
Check label printer for damage which may have occurred during transport.
Set up printer on a level surface.
Remove foam transportation safeguards near the printhead.
Check delivery for completeness.
Contents of delivery:
• Label printer
• Power cable
• USB cable
• Instructions
i
Note!
Please keep the original packaging in case the printer must be returned.
!
Attention!
The device and printing materials will be damaged by moisture and wetness.
Set up label printers only in dry locations protected from splash water.
2.3 Connecting the Device
The standard available interfaces and connectors are shown in Figure 5.
2.3.1 Connecting to the Power Supply
The printer is equipped with a wide area power unit. The device can be operated with a supply voltage of
230 V~/50 Hz or 115 V~/60 Hz without adjustment.
1. Check that the device is switched o󰀨.
2. Plug the power cable into the power connection socket (34).
3. Plug the power cable into a grounded socket.
2.3.2 Connecting to a Computer or Computer Network
!
Attention!
Loss of material!
The RS232 interface is unsuitable for fast transmission of changing data 5.6 on page 18.
Use USB or Ethernet interface for print operation.
!
Attention!
Inadequate or no grounding can cause malfunctions during operations.
Ensure that all computers and cables connected to the label printer are grounded.
Connect the label printer to a computer or network by a suitable cable.
For details of the conguration of the individual interfaces  Conguration Manual.
2.4 Switching on the Device
When all connections have been made:
Switch the printer on at the power switch (34).
The printer performs a system test, and then shows Ready in the display (2).

9
3 Touchscreen Display
The user can control the operation of the printer with the control panel, for example:
• Issuing, interrupting, continuing and canceling print jobs,
• Setting printing parameters, e.g. heat level of the printhead, print speed, interface conguration, language and
time of day ( Conguration Manual),
• Control stand-alone operation with a memory module ( Conguration Manual),
• Update the rmware ( Conguration Manual).
Many functions and settings can also be controlled by software applications or by direct programming with a
computer using the printer’s own commands. Programming Manual for details.
Settings made on the touchscreen display make the basic settings of the label printer.
i
Note!
It is advantageous, whenever possible, to make adaptations to various print jobs in the software.
3.1 Start Screen
After switching on During printing In pause state After print job
Figure 6 Start screen
The touchscreen display is operated directly by touch:
• To open a menu or select a menu item lightly touch the corresponding symbol.
• To scroll in lists slide nger up or down on the display.
Open the menu Repeat the last printed label
Interrupt the print job Short touch: Cancel the current print job
Long touch: Cancel all print jobs
Continue the print job Feed a blank label
Table 1 Symbols on the start screen
i
Note!
Inactive symbols are shaded.

10 10
3 Touchscreen Display
With special software or hardware congurations additional symbols appear on the start screen:
Printing on demand
without print job Printing on demand within print job Direct cut with cutter installed
Figure 7 Optional symbols on the start screen
Release printing of a single label within a
print job including peeling-o󰀨, cutting...
Release a direct cut without media feed
Table 2 Optional symbols on the start screen
In the headline several information are displayed as widgets depending on the conguration:
Figure 8 Widgets in the start screen
Displays the current data transfer in the form of a falling drop.
The Save data stream function is active  Conguration manual
All received data are stored in a .lbl le.
Warning ribbon end  Conguration manual
The remaining diameter of the ribbon supply roll undershoots the set value.
SD card installed
USB memory installed
gray: Bluetooth adapter installed, white: Bluetooth connection active
WiFi connection active
The WiFi strength is displayed by the number of white arcs.
Ethernet connection active
USB connection active
abc program active
Clock time
Table 3 Widgets in the start screen

11
3 Touchscreen Display
3.2 Navigation in the Menu
Start level Selection level Parameter/function level
Figure 9 Menu levels
To open the menu select on the start screen.
Select a theme in the selection level.
Several themes have substructures again with selection levels.
To return from the current level to the upper one select . To leave the menu select .
Continue the selection until the parameter/function level is reached.
Start a function. The will carry out the function possibly after a preparing dialogue.
- or -
Select a parameter to set. The setup possibilities are depending from the parameter type.
Logical parameters Selection parameters Numerical parameters Date/time
Figure 10 Samples for parameter setting
Scroll bar for rough value setting
Decreasing the value step-by-step
Increasing the value step-by-step
Return without saving the setting
Return with saving the setting
Parameter is disabled, touching enables the parameter
Parameter is enabled, touching disables the parameter
Table 4 Buttons for parameter setting

12 12
4 Loading Material
i
Notice!
For adjustments and simple installation work, use the accompanying Allen key located in the upper section
of the print unit. No other tools are required for the work described here.
4.1 Loading Media from Roll
4.1.1 Positioning the Media Roll on the Roll Retainer
1
2
3
4
5
6
Figure 11 Loading media from roll
1. Open cover.
2. Turn ring (6) counterclockwise, so that the arrow (5) points to the symbol , and thus release the margin stop
(4).
3. Remove the margin stop (4) from the roll retainer (3).
4. Load label roll (2) on the roll retainer (3).
5. Re-mount the margin stop (4) onto the roll retainer (3). Push the margin stop (4) until both margin stops (1,4)
touch the label roll (2) and a clear resistance is encountered.
6. Turn ring (6) clockwise, so that the arrow (5) points to the symbol , and thus x the margin stop (4) on the roll
retainer.

13
4.1.2 Inserting Media into the Print Mechanics
Figure 12 Media feed path
1. Unroll a longer media strip of approx. 50 cm. Guide the media strip to the print mechanics as shown in Figure 12.
2. Pull the detent pin (6). The pressing roller system (1) will swing upwards.
3. Turn lever (8) counterclockwise and lever (10) clockwise to lift both printheads.
4. Move guides (5,9) apart with the knob (7) until the media can pass between them.
5. Guide media strip through the print mechanics as shown in Figure 13 to the pinch roller (2) and place the strip
between the guides (5,9).
6. Devices with cutter: Slide the knob (3) to the left to fold down the cutter unit (4). Guide the media through the
cutter blades and fold up and lock the cutter.
7. Move the guides against the edges of the media by turning the knob (7).
8. Fix the media by closing the upper printhead.
9. Pull the detent pin (6). Push the pressing roller system (1) downwards and lock it with the detent pin.
10.Turn the media roll against the feed direction to tighten the media.
11. Close the lower printhead.
!
Attention!
For single side printing (5.4 on page 17) do not close the lower printhead.
8
1
5
6
7
2
3
49
10
Figure 13 Inserting media into the print mechanics
4 Loading Material

14 14
4 Loading Material
4.1.3 Setting the Label Sensor
1 2 3 4
Figure 14 Setting the label sensor
The label sensor can be shifted perpendicular to the direction of paper ow for adaptation to the media. The sensor
unit (2) of the label sensor is marked with an indentation in the label sensor retainer. When the printer is switched on,
a yellow LED illuminates the sensor position.
Loosen screw (3).
Position label sensor with tab (4) in such a way that the sensor (1) can detect the label gap or a reex or perfo-
ration mark.
- or, if the labels deviate from a rectangular shape, -
Align label sensor using the tab (4) with the front edge of the label in the direction of paper ow.
Tighten screw (3).
4.1.4 Setting the Head Locking Systems
1
2
3
1
2
4
Figure 15 Setting the upper head locking system Figure 16 Setting the lower head locking system
The printheads are pushed on via two plungers (1). In the basic setting the plungers are set in the middle of the
printhead retainer. This setting can be used for the most applications.
If the print density decreases in the outer areas when using very large media, the plungers can be displaced :
1. Turn lever (3) clockwise and the lever (4) counterclockwise to lock the printheads.
2. Loosen threaded pins (2) at the plungers (1) with Allen key.
3. Displace plungers symmetrically as necessary maximal to the scale value 70.
4. Tighten the threaded pins (2).

15
4 Loading Material
4.2 Loading Transfer Ribbon
i
Notice!
With direct thermal printing, do not load a transfer ribbon; if one has already been loaded, remove it.
6
1
2
3
4
5
7
8
Figure 17 Load transfer ribbon Figure 18 Transfer ribbon feed path
1. Clean the printheads before loading the transfer ribbon (6.3 on page 20).
2. Turn the lever (6) counterclockwise to lift the upper printhead.
3. Slide a transfer ribbon roll (1) onto the ribbon supply hub (3) so that the color coating of the ribbon faces
downward when being unwound.
4. Position the ribbon roll (1) in such a way that both ends of the roll show identical scale values.
5. Hold transfer ribbon roll (1) rmly and turn knob (3) on ribbon supply hub counterclockwise until the transfer ribbon
roll is secured.
i
Notice!
To rewind the transfer ribbon use a core with a width between the width of the supply roll and 115 mm.
6. Slide suitable transfer ribbon core (4) onto the transfer ribbon take-up hub (5). Position and secure it in the same
way like the supply roll.
7. Guide transfer ribbon through the print unit as shown in Figure 18.
8. Secure starting end of transfer ribbon to middle of the transfer ribbon core (4) with adhesive tape. Ensure counter-
clockwise rotation direction of the transfer ribbon take-up hub.
9. Turn transfer ribbon take-up hub (5) counterclockwise to smooth out the feed path of the transfer ribbon.
10.Turn lever (6) clockwise to lock the printhead.
11. Open the ap (8) and load transfer ribbon to the lower print unit (7) in a similar way. All previous statements of
direction apply contrariwise excepting the turning of the knobs.
i
Notice!
For single side printing (5.4 on page 17) do not insert ribbon into the lower print unit.

16 16
4.3 Setting the Feed Path of the Transfer Ribbon
Transfer ribbon wrinkling can lead to print image errors. Transfer ribbon deection can be adjusted so as to prevent
wrinkles.
i
Notice!
The adjustment is best carried out during printing.
1
2
2
1
Figure 19 Setting the upper ribbon feed path Figure 20 Setting the lower ribbon feed path
1. Read current setting on the scale (1) and record if necessary.
2. Turn screw (2) with Allen key and observe the behavior of the ribbon.
In the + direction, the inner edge of the ribbon is tightened, and the outer edge is tightened in the - direction.
4 Loading Material

17
5 Operation
5.1 Printhead Protection
!
Attention!
Printhead damage caused by improper handling!
Do not touch the heating elements of the printheads with the ngers or sharp objects.
Ensure that the material is clean.
Ensure that the material surfaces are smooth. Rough material act like emery paper and reduce the
service life of the printhead.
Print with the lowest possible printhead temperature.
The printer is ready for operation when all connections have been made and labels and, if applicable, the transfer
ribbon have been loaded.
5.2 Designing the Print Image
Dene the double material width as label width.
Place the information for one print side at x-coordinates between 0 and the material width.
Place the information for the other side at x-coordinates between the single and the double material width.
5.3 Identical Images on Both Sides
Dene the single material width as label width.
Place the information.
Activate in the printer driver menu General > Print Settings > Advanced Setup > Options the setting "top side
same as bottom".
or
For direct programming use the command OBProgramming Manual.
5.4 Single Side Printing
The lower printhead can be switched o󰀨. Therefore is it possible to print labels in a similar way as in on side printers.
Activate the parameter Setup > Printing > Disable lower head.
Unlock the lower printhead.
Remove the ribbon from the lower print unit.
Send a print job with single label width.
5.5 Ribbon Saving
If there is no information to print during a longer label feed, in the lower print unit the printhead will be lifted, and the
transfer ribbon will be paused from feeding. This will reduce the ribbon consumption. The minimum length for ribbon
saving is dened in the rmware and depends on the print speed.
The ribbon saver can permanently be activated in the printer conguration ( Conguration Manual) or job-oriented
by the software (Programming Manual).

18 18
5 Operation
5.6 Avoiding Loss of Material
!
Attention!
Loss of material!
The print images for the upper and the lower side of one label/section are printed at two di󰀨erent places in
the media feed.
Therefore every interruption of the continuos print process has the following consequences :
• Material already printed at the lower side will be fed to the upper printhead to complete the print of the
label/section, but the following media will not be printed at the lower side.
• A media backfeed to the lower printhead is not allowed due to the reliability of the media transport.
• Following blank sections in the media strip are generated, which cannot be used.
• For operation with cutter the length of the blank section is at least 110 mm for continuos material.
For structured media where the print image has to be synchronized to the media transport the loss of
material can reach a length of more than 300 mm.
To minimize the loss of material it is necessary to avoid interruptions of the continuos print process.
Interrupt the print process only if it is absolute necessary.
Avoid print jobs with a small amount of labels/sections, especially single prints.
Avoid predictable error situations 5.7 on page 19.
If errors occur the loss of material is particular high. Besides the blank section also material must be
rejected which is partly printed.
Print Optimization
To minimize the loss of material the parameter Setup > Printing > Double print optim. can be activated.
With this setting a print job will not be carried out immediately till the end. The printer stops at a position, where a
following print job could be started without blank labels. In this position the printer waits for the next job. After the job
is received the previous job will be completed and the new job will be started without blank labels between the jobs.
If no further job can be awaited the current job can be completed with Finalize print job.
Optimization of the Data Transfer
If sequent labels/sections contain di󰀨ering information, the internal preparation of the second sections must be
completed before the printing by the lower printhead for the rst section has been nished !
Otherwise the rst section will be fed to the upper printhead to complete the print without printing the next section at
the lower side. The print of the second section begins only after completion of the rst section.
Therefore it is necessary to minimize the data to be transferred. i.e. to avoid transferring complete label descriptions
and to transfer the changing data only :
Activate In the printer driver menu General > Print Settings > Advanced Setup > Options the setting "Force
optimization for all software" .
or
For direct programming use the replace command Rfor changing data Programming Manual.
!
Attention!
Loss of material!
The RS232 interface is unsuitable for fast transmission of changing data.
Use USB or Ethernet interface for print operation.

19
5 Operation
5.7 Avoiding Loss of Data
!
Attention!
Loss of data!
When correctable errors occur labels/sections which are already printed by the lower printhead but not are
completed by the upper printhead cannot be repeated after error correction. The data of those sections are
lost for the printer.
Avoid predictable error situations.
To avoid the errors "Out of paper" or "Out of ribbon" switch the printer to the Pause state before the
material runs out. Continue the print process by pressing the pause key after re-loading material.
That way the data are saved.
Pause on Media Low
The error "Out of ribbon" can be avoided automatically with the integrated ribbon low warning :
Activate the parameter Setup > Ribbon > Pause on warning.
Set the rest diameter of the ribbon supply roll with the parameter Setup > Ribbon > Warn level ribbon to e.g. 35 mm.
If the diameter of the ribbon roll falls below the set value the automatically switches to the Pause state.
5.8 Cutting and Perforating
For devices with cutter only.
Activate the commands for perforation or cut-o󰀨 in the software.
For direct programming use the following commands:
C p Perforation command
C Cut-o󰀨 command
Both commands may be combined, but C p has a lower priority. Programming Manual
Using the sequence :
C 3
C p
the material will be perforated two times and afterwards cut o󰀨.
Congure the cut parameters Assembly instructions CSQ 402 or PSQ 403.
i
Note!
The cut parameters are only accessible with cutter installed.
!
Attention!
In several label software solutions the perforation command C p is not implemented. Perforating material
via such a software is not possible.
Adapt the perforation level to the media.
For direct programming use the following command :
O Cn n...Value between 0.0 and 10.0
i
Note!
If the label software has no setting for the perforation level, i.e. O Cn is not implemented, the adjustment
also may be done using the printer setup
To guarantee the correct length of the rst label a cut prior print job is required :
Activate in the printer driver menu General > Print Settings > Advanced Setup the setting "cut before labels".
or
For direct programming use the command CsProgramming Manual.

20 20
6 Cleaning
6.1 Cleaning Information
Danger!
Risk of death via electric shock!
Disconnect the printer from the power supply before performing any maintenance work.
The transfer printer requires very little maintenance.
It is important to clean the thermal printheads regularly. This guarantees a consistently good printed image and plays
a major part in preventing premature wear of the printhead.
Otherwise, the maintenance is limited to monthly cleaning of the device.
!
Attention!
The printer can be damaged by aggressive cleaners.
Do not use abrasive cleaners or solvents for cleaning the external surfaces or modules.
Recommended cleaners
Print rollers Cleaner for rollers W1 (Part No. 9200051)
Printing line and label sensor Isopropanol > 99,9%
Other surfaces Isopropanol 70-100%
Table 5 Recommended cleaners
Remove dust and paper u󰀨 from the print area with a soft brush or vacuum cleaner.
6.2 Cleaning the Print Rollers
Accumulations of dirt on the print rollers may impair the media transport and the print quality.
Lift the printheads.
Remove media and transfer ribbon from the printer.
Remove deposits with roller cleaner and a soft cloth.
If the roller appears damaged, replace it Service Manual.
6.3 Cleaning the Printheads
Cleaning intervals: direct thermal printing - every media roll change
thermal transfer printing - every ribbon roll change
Substances may accumulate on the printheads during printing and adversely a󰀨ect printing, e.g. di󰀨erences in
contrast or vertical stripes.
!
Attention!
Printheads can be damaged!
Do not use sharp or hard objects to clean the printheads.
Do not touch protective glass layer of the printheads.
!
Attention!
Risk of injury from the hot printhead lines.
Ensure that the printheads have cooled down before starting cleaning.
Lift the printheads.
Remove media and transfer ribbon from the printer.
Clean printhead surfaces with a cotton swab or a soft cloth dipped in Isopropanol > 99,9%.
Allow printheads to dry for 2–3 minutes before commissioning the printer.