caddytrek R3 User manual

R3
Digital User Manual
Rev. 1.00
User Manual

WARNING: LITHIUM-ION BATTERY
CAUTION
To prevent risk of fire or battery explosion, keep away from ignition sources, heat
and flame. Avoid mechanical or electrical abuse.
Lithium ion batteries provide high energy density, and can be recharged time
after time. Storing large amounts of energy can be inherently dangerous as these
batteries contain lithium ions and highly flammable electrolytes.
Causes of lithium ion failure include puncture, overheating, overcharging, short
circuit, internal cell failure and manufacturing deficiencies. See WARNINGS
below…
If your lithium-ion battery has any of the following signs stop using it immediately
and call 702-982-6598. Keep away from anything flammable.
Strange odor
Leaking
Change in color or shape
Excessive overheating
Strange noises
It is important to be aware of the potential dangers of lithium ion batteries
and follow good battery safety tips to prevent fires or explosions.
WARNINGS
Do store battery in a cool, dry place away from direct sunlight and excessive
heat or cold
Do not store or charge battery in temperatures below -10°C or above 40°C
Do charge in a well-ventilated area
Do not charge battery in a sealed container or upside down
Do not charge battery near heater, or where heat accumulates, or in direct
sunshine
Do not leave charge battery overnight
Do not disassemble the battery or open the battery. Risk of electric shock or
fire
Do not touch the electric poles of the battery
Do not keep battery connected to the grid during prolonged power outages
Do not splash or immerse battery in liquids
Do not use non-CaddyTrek branded charger to charge battery as it may cause
battery damage or cause fire
Do not use battery if damaged
If disposing of battery, take it to a proper recycling center

TABLE OF CONTENTS
Section Page No.
I. Getting Started 1-3
 Contents of Box 1
 Charging the Battery 1
 Checking the Charge Level 1
 Using the Battery Chargers 2
 Unfolding and Folding 3
 Powering Up the CaddyTrek 4
 Pairing and Synching 4
 Anti-Tipping Wheel Assembly 5
 Identifying LED Lights on CaddyTrek 5
II. Using the Handset 6
III. Operation Modes 7-8
 Manual Push Mode 7
 Remote Control Mode 7
 Free Wheel Mode 7
 Follow Mode 8
IV. Precautions 9-10
V. Registering Your CaddyTrek 11
VI. Troubleshooting 12
VII. Warranty Policy 13
VIII. Return Policy 14
IX. Specifications 15
BEFORE USING THE CART, PLEASE READ “PRECAUTIONS” PAGE 9-10

I. GETTING STARTED ___
What’s included with the CaddyTrek?
The CaddyTrek is shipped with the following items:
Main Battery
Main Battery Charger
Handset
Handset Battery
Handset Battery Charger
Charging the Battery
The CaddyTrek uses a Lithium-Ion
battery to power the cart and
should be fully charged before
using. Approx. 6-8 hours.
You can charge the main battery
and handset on any 110 volt outlet.
Plug the charger into the charger
port located on the battery inside
the electronics box. Once fully
charged, unplug.
The following instructions will show you how to correctly charge
the main battery using the provided battery charger and
explain what the indicator lights mean.
Checking battery level
To check the battery level,
press the RED button on top
left of the battery (see photo).
Green light indicators
3-green lights: The battery is fully charged.
2-green lights: The battery is 50-75% charged.
1-green light: The battery is less than 50% charged.
Pg. 1

I. GETTING STARTED ___
Using the Battery Charger
1. Charge the main battery in or out of the unit.
2. Plug the battery charger into the main battery’s charging port.
3. Plug the other end of battery charger into a power outlet.
4. The indicator light should turn RED to indicate battery is
charging.
5. If the charge indicator light does NOT turn RED:
a. Leave the charger plugged into the battery.
b. Unplug the charger from power outlet, wait 5 seconds
then plug it back in.
c. Within 3 seconds the indicator light should now turn RED.
6. Charge battery for about 6 hours.
7. Check the battery charge level again (refer to checking
battery level above).
8. If the indicator light is GREEN, the battery is charged.
a. Unplug the charger from the battery.
b. Carefully reinsert the battery back into the CaddyTrek and
begin use.
9. If the indicator light is not GREEN, charge for an additional 1-2
hours.
Handset battery and charger
The handset comes with a Lithium Ion 4.2V battery and battery
charger. The battery takes about 2 hours for a full charge and will
last about 30 hours.
Cell Phone Charger (USB Port)
Pg. 2

I. GETTING STARTED
Unfolding the CaddyTrek Folding the CaddyTrek
Watch Video - Scan QR Code Watch Video - Scan QR Code
Familiarize yourself with the handset layout.
Understanding how to quickly maneuver the unit is essential in
avoiding an accident and getting maximum benefit out of the
CaddyTrek.
Pg. 3

I. GETTING STARTED __
Powering up the CaddyTrek
1. If using Remote Control (RC) mode, press
the power button on R3 and handset at
the SAME TIME.
Note: If you DO NOT press the power
button on R3 and handset at the same
time, all four lights on handset will light
up green and you then pair the handset manually. See
instructions below.
2. If only using Follow (FL) mode, no need to power on handset.
Pairing and Synching Handset to CaddyTrek
1. TURN OFF the CaddyTrek and the Handset.
2. TURN ON the CaddyTrek and within 5 seconds, TURN ON the
handset.
3. Immediately press and hold the STOP button while repeatedly
pressing the UP button.
4. When you hear beeps from handset, you have successfully
paired your handset with your unit.
PLEASE NOTE:
There may be times when the handset will lose connection to the
CaddyTrek, usually after first powering on the CaddyTrek or after
replacing the battery.
Should the handset and CaddyTrek lose connection with each
other, they will need to be re-synched.
The entire re-synching process should only take about 10
seconds. It may be necessary to restart the process if too much
time elapses between turning on the unit and the handset.
Watch Video - Scan QR Code
Pg. 4

I. GETTING STARTED
Using the Anti-Tipping Wheel
1. Use hand to pull out anti-tipping wheel assembly.
2. Use foot to fold back in.
Watch Video - Scan QR Code
Identifying the LED Lights on CaddyTrek
Solid white light = Camera warm up (apx. 45 sec - 2 beeps)
Flashing green light = Stand By (SB) mode
Flashing blue light = Remote Control (RC) mode
Solid green light = Follow (FL) mode
Pg. 5

II. USING THE HANDSET
Additional Handset Commands
Note: All codes must be done from (SB) mode. The CaddyTrek
powers up in (SB) mode and returns to (SB) mode upon exiting
any other mode.
1. Mute the handset:
a. Press the DOWN arrow (4) times then press STOP
b. Repeat steps to disengage
2. Check the handset battery charge level:
a. Turn on the handset
b. Press and hold the STOP button for 2-3 seconds
c. Read LED light indicators left to right
i. 4 green lights = 100% charged
ii. 3 green lights = 70% charged
iii. 2 green lights = 40% charged
iv. 1 green light = 10% charged
3. Recalibrate handset
If the unit veers to the left or to the right, you may need to
recalibrate.
a. Turn unit on.
b. Press LEFT, RIGHT, LEFT, RIGHT, then press STOP.
c. The unit will beep twice.
4. Engage free wheel mode
a. Hold down the UP directional button until you hear a beep.
b. Press STOP to lock the wheels.
Using the Directional Buttons
Press the Forward, Reverse, Left or Right directional buttons
to move CaddyTrek in the desired direction.
To accelerate CaddyTrek to its maximum speed, hold down
the Forward button or press repeatedly.
To slow CaddyTrek down to a stop while moving forward,
repeatedly press the Reverse or Stop button. Once stopped,
pressing once more will reverse the unit.
To go back into Standby (SB) mode, press STOP, STOP.
Pg. 6

III. OPERATION MODES ___
Manual Push Mode (use on level ground)
1. Make sure CaddyTrek and the handset are powered off.
2. Guide CaddyTrek with the push/handle bar.
3. CaddyTrek will not automatically brake when the power is off so
so use caution on hills and steep slopes
Remote Control (RC) Mode
1. Power on the CaddyTrek and handset.
2. Position yourself behind the large wheels of CaddyTrek with
your chest facing the CaddyTrek.
3. Hold down the “Left” directional (RC) button until the handset
emits a short beep and RC light will be blinking on the
handset. 30 yard max range.
4. Blue light on CaddyTrek will indicate RC mode is ready.
5. To stop the unit, press the STOP button once.
Watch Videos - Scan QR Codes
Free-Wheel Mode
1. With the CaddyTrek in Standby (SB) mode, push down on handle,
till anti-tipping wheel is touching ground.
2. CaddyTrek will beep indicating free wheel mode.
3. LED on CaddyTrek will turn solid green
4. To disengage, cup camera with hand as shown in
video, DO NOT TOUCH THE CAMERA LENS.
Watch Video - Scan QR Code
Pg. 7

III. OPERATION MODES ___
Follow (FL) Mode
1. Activating “vision” follow
a. Position yourself in front of the camera.
b. Using “palm gesture” place your palm under the camera
approximately 6-8 inches.
c. When you hear the beep (from handset and unit), turn
around and start walking.
2. Disengaging “follow” mode
a. While walking in follow mode, stop, let the cart stop behind
you, then take a step back.
b. Cart will beep when disengaged.
c. Now you are free to walk around.
Watch Video - Scan QR Code
3. Follow-pause
a. You can pause follow without disengaging follow.
Watch Video - Scan QR Code
Pg. 8

IV. PRECAUTIONS
Uphill / Downhill Pausing
Always keep camera in-line of sight.
While walking in “follow” mode up or down a hill, it is important
to pause before proceeding to ensure the camera keeps line of
sight.
Do not walking directly down a steep hill in follow mode. This may
cause tipping.
Watch Videos –Scan QR Codes
Uphill Pausing Downhill Pausing
Sun Glare
You may experience “sun glare” when walking directly into the
sun.
The unit will stop and beep when this this occurs.
To avoid this, it is suggested to walk in a zigzag method.
Watch Video –Scan QR Code
Wet Conditions
DO not use the CaddyTrek in wet conditions.
Turn off the unit and push cart to dry, safe area.
Pg. 9

IV. PRECAUTIONS
Wide Open Spaces
CaddyTrek is designed for use in wide open spaces only. Do not
operate CaddyTrek in enclosed or confined areas.
Abnormal or erratic behavior can be caused by radio frequency
signals interference Wi-Fi or similar
electronic signals.
The handle bar needs to AVOID interfering
with camera. DO NOT BLOCK CAMERA.
When encountering interference, use RC or
Push mode.
In the Parking Lot
Use either RC or Push mode when in parking lot to navigate around
cars or other obstacles that can cause the signal to bounce.
Obstacles
User needs to be aware of obstacles and how they can affect the
Ultrasound signals. Use caution and move slowly around obstacles
including bodies of water, bunkers and other obstructions.
When in doubt, use RC or Push mode.
Signal Interference
Be aware of the following:
 Overhead power lines
 Radio and cell phone towers
 Nearby airports or air bases
 WI-FI or similar electronic signals
RF (Radio Frequency) Interference
If you experience signal interference it’s probably due to cell phone
towers nearby or the location of the golf course.
If you are experiencing signal interference, you can change the RF
signal band (refer to page 5). Start with Yellow, then Pink and then
Gray.
Pg. 10

V. REGISTRATION
5. User Profile
a. Fill in the following fields:
i. Address 1
ii. City and State
iii. Zip and Country
iv. Serial Number
v. Purchase Date and Location
vi. Comments (if applicable)
b. Click on “Submit”
Pg. 11
How to Register Your CaddyTrek
1. Locate your serial number
2. Log on to www.caddytrek.com
3. Click on the “Support” tab
4.
Click on “Warranty Registration”

VI. TROUBLE SHOOTING _______
Powering On:
If no response two minutes after powering on, reboot R3.
If after 45 seconds, if you don’t hear a beep and a green blinking
light, reboot the R3.
To reboot the R3, turn off the unit and then turn back on.
Must have blinking green light to use camera for follow mode.
Pairing:
If you see 4 green lights on handset, then pairing was
UNSUCCESSFUL. Re-do the process.
Sun glare:
Like any other camera, facing directly into the sun may cause sun
glare.
When using palm gesture to activate follow mode, if after several
attempts, and the CaddyTrek still isn’t connecting (responding) this
may be due to sun glare.
We suggest blacking out the camera (without touching the lens) by
cupping the camera using your hand.
Then attempt palm gesture again to activate the camera.
See picture.
When using follow mode and walking directly into the sun, to
prevent sun glare, it is suggested to use “zigzag” method.
See video - refer to page 9, “Precautions.”
TIP: Clean camera lens with dry, soft cloth regularly.
Pg. 12

VII. WARRANTY POLICY ___
Warranty Policy
FTR Systems warrants the product against manufacture design
and defects in materials for a period of ONE (1) YEAR from date
of purchase.
The following is covered under the terms of the limited warranty:
YEAR 1: motors, electronics, battery, and mechanical parts.
The manufacturer is not responsible for damage or part failure
due to normal wear-and-tear or misuse of the product.
FTR System’s Warranty Obligations
If a defect arises and a valid claim is received within the warranty
period, at its option, FTR Systems will either:
Send parts for replacement at no charge; or
Repair the defect at no charge, using new or refurbished parts
in cases where service work is required
Customer’s Warranty Obligations
Customers must first register their CaddyTrek for warranty and
service work at www.caddytrek.com. Refer to page 16.
Customers must keep the original shipping box including all
packaging material supplied with it.
Customers should follow a regular maintenance program to
keep their unit in top performance. Refer to maintenance and
care section of the User Manual.
Customers should follow recommended use guidelines when
using the product. If using in areas or in a manner not defined
as normal operating standards, can void any future warranty
claims.
Maintain sufficient charging on the battery at all times. Charge
battery using supplied charger for product.
Please note: If your CaddyTrek needs to come in for warranty or
service work, the unit must be shipped in its original shipping box.
If the original box is not available, please use a box with the
following dimensions:
Failure to comply with this policy may result in additional shipping costs.
Pg. 13

VIII. RETURN POLICY ___
Return Policy
If for any reason customer wishes to return their item, the item
must be returned within 30 days after receipt, in its original
packaging, for a complete refund. Returns will not be accepted
after 30 days. The 30 day return allotment begins on the delivery
date of the item.
All returns to FTR Systems must be authorized prior to shipment.
A Return Merchandise Authorization (RMA) number is provided solely
by FTR Systems to authorize the return.
Return Guidelines:
Product must be shipped in its original shipping box.
Use original packing materials to prevent damage during shipping
transit.
Returns must include any accessories (if applicable) and
documentation that came with the original shipment.
Customer pays for return shipping.
If customer fails to adhere to FTR Systems Return Policy, the
returned shipment will be refused at time of delivery.
To receive a RMA number, please contact FTR Systems at (702) 982-
6598 x2.
All returns are evaluated at time of FTR Systems receiving the
package and subject to a 15% restocking fee. Damage incurred
during the shipping transit will be the responsibility of the customer
including any additional fees.
Before a refund can be issued, FTR Systems reserves the right to
make a final assessment to determine the condition of the returned
item(s) and to refuse the return if guidelines listed above are not
met.
CaddyTrek Warranty, Return and Shipping Policies
You can view all our policies at https://www.caddytrek.com/policies/
Pg. 14

IX. SPECIFICATIONS ___
Remote Control
Range up to 30 yards
Motor
Dual motors (250 watt each)
Drive:
Follow: Front wheel drive
Remote: Rear wheel drive
Battery Type
Lithium-ion
Battery:
24V 10.5Ah
Weight: 6 lbs / 2.7 kg
Average Charge Time: 6
hours Lifetime: >500 cycles
Warranty: 1 year
Battery Charger:
Input: 100/240V AC
Output: 29.4V 1.8A DC Trickle Charger
Weight
30 lbs (without battery) 36 lbs (with
battery)
Speed
Up to 4 miles or 6.5 km per hour
Stopping Distance “Follow”
1.1yd / 1 m (from golfer)
Max. Detection
Distance “Follow”
5.5 yd / 5 m (from golfer)
Maximum Load
45 lbs / 20 kg
Slope
20 degree straight uphill
Driving Range (holes)
10 miles (27 holes)
Dimensions:
•Folded
L 11 x W 24 x H 21
•Fully Expanded
L 38 x W 24 x H 35
Wheels
Polyurethane (PU)
Frame Material
Aluminum Alloy (Aerospace Grade)
Frame Color
Black
Cover Color Options
Red, Black and Blue
Handset Battery Type
Lithium-ion polymer
Operational Time
30 hours
Charge Time
2 hours / DC
Visit our YouTube page to see all our CaddyTrek R3 Videos.
https://www.youtube.com/user/caddytrekgolf
Pg. 15

FTR Systems, Inc., CaddyTrek
6402 Montessouri Street
Las Vegas, NV 89113
Phone: [phone]
www.caddytrek.com