CalDigit SOHO DOCK User manual

For more information visit www.CalDigit.com
USER GUIDE
USB-C Gen.2 Dock

Table of Contents
1. General Information .......................................................
Introduction
General Use Warnings
Safety Warnings
System Requirements
In the Box
2. Feature Compatibility .....................................................
Laptop Compatibility
Monitor & Charging Compatibility
Tablet/Phone Compatibility
3. Using the USB-C SOHO Dock .......................................
Connecting the USB-C SOHO Dock to
your computer (Bus-Powered)
Connecting the USB-C SOHO Dock to
your computer (AC-Powered)
4. Interface Summary ..........................................................
USB-C (Host Connection)
HDMI 2.0b
DisplayPort 1.4
SD & microSD Card Readers
USB-C (Pass-Through Charging Port)
SOHO Dock Laptop Power Delivery Wattage
USB-C (10Gb/s Data Port)
USB-A (10Gb/s Data Port)
Bus-Powered
AC-Powered
Heat Management
5. Specications ....................................................................
6. Optional Accessories(available on CalDigit online store) ...........
7. Technical Support & Warranty Information ............
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The CalDigit USB-C SOHO Dock, or Small Oce Home Oce Dock, is built on
the concept that more and more of us are working remotely from home, and
we need a way to get all of our devices connected.
This powerful bus-powered, or AC-powered dock, oers next-level Gen.2
10Gb/s USB-C performance in order to take advantage of your laptop’s full
potential.
The versatility of the USB-C SOHO Dock allows users to connect their devices
when on-the-road, or at their home oce.
With powerful 10Gb/s performance, the USB-C SOHO Dock is capable of
connecting to a single 4K 60Hz monitor, to dual 4K 30Hz extended monitors on
PC, or to dual 4K 60Hz mirrored monitors on macOS.
1. General Information
Introduction

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Please read the USB-C SOHO Dock manual thoroughly and familiarise
yourself with the product before use.
A safe temperature range is between 28°C - 50°C (82°F-122°F)
Avoid using the USB-C SOHO Dock in humid environments. Moisture and
condensation can accumulate in the device and cause damage to the
electrical components.
Only connect a Type-C Charger to the SOHO Dock that follows USB Power
Delivery Compliance. A non-compliant power supply can result in unstable
performance or device failure.
Plugging or unplugging a Type-C charger while les are transferring from
external storage devices via the SOHO Dock is not suggested. It may cause
the external drives to disconnect, and potential data loss.
•
•
•
•
•
Keep the USB-C SOHO Dock away from liquids and moisture. Exposure to
liquids can result in damaging the unit, electric shock, and result in a re
hazard.
If your USB-C SOHO Dock gets wet while it is still o, do not turn it on. In
the case of any issue with the device, do not attempt to repair or open the
device yourself. Doing so can result in personal injury, damage the device,
and will void the warranty.
If you have any issues, please contact CalDigit Technical Support.
•
•
General Use Warnings
Safety Warnings

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1 x USB-C SOHO Dock
1 x USB-C Cable (0.5m)
A
B
ThunderboltTM 3 or ThunderboltTM 4
USB-C Computer
macOS 10.13.6 or later
Windows 10 or later
System Requirements
In the Box
B
A

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NOTE
The USB-C SOHO Dock is compatible with both USB-C Gen.2 (10Gb/s), USB-C
Gen.1 (5Gb/s), ThunderboltTM 3 (40Gb/s), and ThunderboltTM 4 (40Gb/s)
laptops. As the USB-C SOHO Dock is Gen.2, users on USB-C Gen.1 laptops
will see reduced functionality.
Some PC manufacturers may limit certain functionality of their USB-C or Thunderbolt 3
laptop’s Type-C port, such as charging or video. Check with your PC manufacturer for
details.
2. Feature Compatibility
USB-C Gen.1 USB-C Gen.2 Thunderbolt 3 or 4
Mac limited performance Yes, 10Gbps Yes, 10Gbps
PC limited performance Yes, 10Gbps Yes, 10Gbps
Laptop
Compatibility

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Windows
USB-C Gen.2
Laptop
12” MacBook
(USB-C)
Intel-Based
MacBook Pro/
iMac/Mac Pro/
Mac mini
Thunderbolt 3
Windows
Laptop
Windows
Tablet iPad Pro iPad Air (Gen4)
M1-Based
Macs
Single 4K
30Hz Display Yes Yes Yes Yes Yes Yes Yes Yes
[2]Single 4K
60Hz Display Yes No Yes Yes No Yes No Yes
Dual 4K 30Hz
Extended
Displays
Yes [1]No [1]No Yes No No No No
Dual 4K 30Hz
Mirrored
Displays
Yes Yes Yes Yes Yes Yes Yes Yes
Dual 4K 60Hz
Mirrored
Displays
Yes No Yes Yes No Yes Yes Yes
Monitor
Compatibility
See the chart below for details on the maximum resolutions possible through
the USB-C SOHO Dock.
Dual“extended”displays and“mirrored”displays are possible on Windows PCs.
macOS users can use two monitors in “mirrored” mode only. Dual Extended
displays are not supported on macOS as it does not support MST (Multi-
Stream Transport).
[1] Dual Mirrored monitors supported on macOS & Windows. Extended monitors are supported
on Windows only.
[2] 4K 60Hz requires that your Type-C port supports DP 1.4.

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Bus-Powered Mode (SOHO Dock powered by host)
If you intend to use an external storage device with the SOHO Dock when
connected to an iPad Pro or Windows tablet, rst plug in a Type-C charger*
to the SOHO Dock before connecting the external storage device. Any host
connection under 18W may not provide the required power for an external
storage device.
Thunderbolt 3 & USB-C
Windows PCs
Thunderbolt 3 & USB-C
Macs
USB-C iPad Pro/Air/
Windows Tablet
USB-C Port Yes Yes **No
USB-A Port Yes Yes **No
SD4.0 Reader Yes Yes Yes
micro SD4.0
Reader Yes Yes Yes
I/O & Charging
Compatibility
* Type-C charging cable and charger not included. Windows laptops with proprietary charging, or
ports without power delivery, will not provide laptop charging. For real host charging behaviour
please see Page.14.
** When the SOHO Dock is bus-powered by an iPad Pro or Windows USB-C Tablet, it may not provide
enough power for the high power required by some USB devices, such as external HDD or SSD.
We recommend for iPad Pro or Windows Tablet users to connect their Type-C Charger for the best
SOHO Dock experience.

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USB-C
iPad Pro Yes
iPad Air Yes
Windows Tablet Yes
USB-C Smart Phone Yes
Tablet/Phone
Compatibility
In addition to being compatible with traditional computers, the USB-C SOHO
Dock also works on iPad Pro, Windows Tablets, and USB-C Smart Phones.
AC-Powered Mode (SOHO Dock powered by Type-C Charger)
Windows
USB-C Gen.2
Laptop
12” MacBook
(USB-C)
MacBook Pro/
iMac/Mac Pro/
Mac mini
Thunderbolt 3
Windows
Laptop
iPad Pro or
Windows
Tablet
Laptop/
Tablet Host
Charging*
Yes Yes Yes Yes Yes
USB-C Port Yes Yes Yes Yes Yes
USB-A Port Yes Yes Yes Yes Yes
SD4.0 Reader Yes Yes Yes Yes Yes
micro SD4.0
Reader Yes Yes Yes Yes Yes
* Type-C charging cable and charger not included. Windows laptops with proprietary charging, or
ports without power delivery, will not provide laptop charging. For real host charging behaviour
please see Page.14.

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Connecting the USB-C SOHO Dock
to your computer (Bus-Powered)
Connect one side of the supplied USB-C cable to the port labelled
[Computer] on the USB-C SOHO Dock. [1]
Connect the other side of the USB-C cable to your computer’s USB-C,
ThunderboltTM 3 or ThunderboltTM 4 port.
The USB-C SOHO Dock is now powered by your laptop and ready to use.
1.
2.
3.
3. Using the USB-C SOHO Dock

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Connecting the USB-C SOHO Dock
to your computer (AC-Powered)
NOTE
Always use the supplied USB-C cable or a USB-C cable that is 10Gb/s. If you’re using a
Mac, do not use the Mac’s USB-C charging cable in order to connect the USB-C SOHO
Dock to the host computer as this cable does not provide 10Gb/s performance.
Only used a Certied PD Type-C Power Adapter with the SOHO Dock. If you are unsure
what adapter to use, please contact CalDigit Support.
Connect one side of the supplied USB-C cable to the port labelled
[Computer] on the USB-C SOHO Dock.
Connect the other side of the USB-C cable to your computer’s USB-C,
Thunderbolt 3 or 4 port.
Connect your laptop’s USB-C charging cable to the dedicated Power
Delivery port [ ]. [2] [3]
The USB-C SOHO Dock will now be charging your laptop and is ready to
use.
1.
2.
3.
4.
[1] A 10Gb/s, 5A USB-C Cable is required if using 3rd party cables.
[2] USB-C charger not included. Windows laptops with proprietary charging, or ports without power
delivery, will not provide laptop charging.
[3] The USB-C charger must be connected to the Power Delivery Port[ ]. Type-C chargers with a
power delivery under 18W are not compatible.

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* Dual Mirrored monitors supported on macOS & Windows. Extended monitors are supported on
Windows only.
** [ ] Laptop charging port is for Power Delivery only. Not for data or video signals. Use ofType-C chargers
over 100W will not charge your laptop faster as USB-C Power Delivery specication is limited to 100W.
4. Interface Summary
microSD 4.0
UHS-II USB-C 3.2 Gen.2
HDMI 2.0b DisplayPort 1.4 Pass-Through
USB-A 3.2 Gen.2
USB-C Host Detatchable
SD 4.0
UHS-II
Card Reader
10Gb/s Data Port
1.5A (7.5W)
Up to 3840 x2160 @ 60Hz * Laptop Charging **
(100W PD)
10Gb/s Data Port
1.3A (6.5W)
Connection USB-C Cable
Card Reader

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The USB-C SOHO Dock features a full speed Gen.2 USB-C port that oers
10Gb/s performance. It is this performance that allows the dock to provide
features not previously available through a Gen. 1 dock.
The HDMI 2.0b connector supports resolutions up to 4096 x 2160 60Hz* and
HDR10 content in order to connect to a monitor or TV.
The DisplayPort video connector on the USB-C SOHO Dock supports
resolutions up to 4096 x 2160 60Hz and HDR10.
With support for both SD 4.0 and microSD 4.0, the USB-C SOHO Dock
features both types of card readers for added convenience. Both card
readers support UHS-II for outstanding performance.
USB-C (Host Connection)
HDMI 2.0b
DisplayPort 1.4
SD & microSD Card Readers
NOTE
NOTE
The USB-C host connection port must be used to connect the USB-C SOHO Dock to a
computer. Do not use any other USB-C port on the dock.
Users can convert to a dierent video connector, for example DisplayPort to HDMI, by
using an “Active” video adapter only.“Passive”adapters will not work.
*4K 60Hz requires that your Type-C port supports DP 1.4.
*4K 60Hz requires that your Type-C port supports DP 1.4.

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The USB-C SOHO Dock’s dedicated Pass-Through charging port supports up
to 100W power delivery. This allows the SOHO Dock to provide power to
the connected laptop or tablet, in addition to providing power to the SOHO
Dock itself, and its connected USB devices.The actual power that your laptop
or tablet will get will depend on the wattage of the charger you are using,
and how many USB devices in total you have attached to the SOHO Dock.
The pass-through charging port supports Type-C chargers starting from
18W. Use of Type-C chargers over 100W will not charge your laptop faster as
USB-C Power Delivery specication is limited to 100W.
USB-C (Pass-Through Charging Port)
NOTE
Some PC manufacturers have chosen to limit charging functionality from 3rd party
docking stations. Check with your PC manufacturer to see if they support charging from
3rd party docks. The USB-C pass-through charging port should be used for charging
only and not for connecting USB-C devices such as external storage or USB-C video
adapters. Only used a Certied PD Type-C Power Adapter with the SOHO Dock. If you
are unsure what adapter to use,please contact CalDigit Support.
Type-C Charger
Wattage Power Mode Notes
<18W Bus-Powered
If a charger under 18W is used the
SOHO Dock will be bus-powered
by the laptop. A Type-C charger
over 18W is required in order to
use the “Pass-Through Charging”
feature.
18W-100W AC-Powered
If a charger between 18W-100W is
used the dock will be powered by
the Type-C charger.
>100W AC-Powered
Type-C chargers over 100W are
compatible, but will never exceed
the 100W power delivery spec of
USB-C.

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The 10Gb/s USB-C data port is ideal for connecting ultra-fast SSDs to your
USB-C SOHO Dock in order to take advantage of the Gen.2 performance
provided by the dock.
USB-C (10Gb/s Data Port)
NOTE
The 10Gb/s USB-C data port is for data only and cannot be used for connecting a
monitor or for laptop charging.
USB-C
PD Charger
Wattage
Host Charging Wattage
w/attaching
No USB Devices
w/attaching
USB-A Devices
w/attaching
USB-C Devices
w/attaching
USB-A & USB-C
Devices
Apple 18W 8W 2W 2W 1W
Apple 30W 20W 14W 14W 8W
Apple 61W 50W 44W 44W 38W
Apple 87W 76W 70W 70W 64W
Apple 96W 84W 78W 78W 72W
100W
and above 90W 84W 84W 78W
SOHO Dock Laptop
Power Delivery Wattage
(Apple Chargers + USB Devices)
The chart below shows the laptop power delivery wattage possible when
using typical Apple Type-C chargers, without USB devices connected, and
with USB devices connected.

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The USB 3.2 Gen.2 USB-A port allows users to conveniently add any USB-A
device to their laptop such as a mouse, keyboard, or external storage device.
USB-A (10Gb/s Data Port)
The USB-C SOHO Dock is a bus-powered device which means that it doesn’t
require an external power source to operate, as it draws power from the
computer’s port. However, users can connect their laptop’s USB-C charging
cable in order to charge their laptop.
Unlike cheaper hubs or docks, the USB-C SOHO Dock has just the right
amount of ports in order to not exceed the power provided by the
computer’s Type-C port. This means that when connected to a USB-C
10Gb/s, ThunderboltTM 3, or ThunderboltTM 4 host computer all the ports on
the dock can be used together at the same time without any problems.
iPad Pro and Windows tablet users should connect their Type-C charger to
the SOHO Dock before adding external storage devices to the SOHO Dock.
Bus-Powered

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When connecting a Type-C charger to the SOHO Dock, the power delivery is
shared by all the available USB ports on your dock.
This includes the Pass-Through Charging port and the remaining two USB
ports.
As an example, if you attach a 96W Type-C charger to the SOHO Dock, you
will receive 84W laptop charging.
Then as you add a USB-C or USB-A device the power delivery will reduce in
order to accommodate the attached USB devices and supply enough power
to them.
Overall the laptop power delivery that you will receive depends on your
Type-C charger’s wattage and the number of USB ports that are in use.
AC-Powered
The SOHO Dock is engineered from high-grade recyclable aluminum.
Unlike cheap plastic that retains heat, aluminium helps to dissipate heat out
of the device, increasing the longevity of your device. As you use the SOHO
Dock to its maximum connectivity, the device will get warmer as it starts to
dissipate heat out. The SOHO Dock operates at a safe temperature ranging
from 28°C to 50°C (82°F-122°F).
In bus-powered mode expect less heat to be generated, and whilst in AC-
powered mode expect the device to get warmer as heat dissipates through
the aluminum chassis when it is charging your laptop.
Heat Management

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Interface:
USB-C Power Delivery
USB-C (10Gb/s) Host Port
USB-C (10Gb/s) Data Port
USB-A (10Gb/s) Data Port
HDMI 2.0b
DisplayPort 1.4
SD 4.0 UHS-II Card Reader
microSD 4.0 UHS-II Card Reader
Power:
Type-C Powered
Type-C Charging:
*Up to 100W
Dimensions & Weight:
Length: 3.66’ (93mm)
Width: 2.53’ (64.3mm)
Height: 0.75’ (19mm)
Weight: 0.19lbs (0.09kg)
5. CalDigit USB-C SOHO Dock
Specications
System Requirements:
macOS 10.13.6 or later
Windows 10 or later
iPadOS 13.6 or later
USB-C Laptop/Tablet or
Thunderbolt 3/4 Laptop
In The Box:
1 x USB-C Gen.2 SOHO Dock
1 x USB-C Cable (0.5m)
Warranty:
2 Year Limited Warranty
* Type-C charging cable & charger not included.

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6. Optional Accessories
(available on CalDigit online store)
CalDigit USB-C Cable 1.0M (10Gb/s)
CalDigit “Active”DisplayPort to HDMI Adapter
Please contact CalDigit or an authorized
CalDigit reseller for availability and pricing.
USB-C Cables
DisplayPort to HDMI Adapter

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7. Technical Support and
Warranty Information
If you run into any issues while using your USB-C SOHO Dock, please contact
CalDigit Technical Support.
• Email (US): [email protected]
• Email (UK/EU): [email protected]
• Phone (US): [phone]
• Phone (UK/EU): [phone]
• Website: https://www.caldigit.com/support
When contacting CalDigit Technical Support, make sure to be at your
computer and have the following information available:
1. Your USB-C SOHO Dock serial number
2. Operating system and version
3. Computer make and model
Warranty Information
• The USB-C SOHO Dock is covered by a 2-year limited warranty.
Please visit www.caldigit.com for more information on all CalDigit products.
Specications and package contents are subject to change without notice.
USB Type-C®, USB-C® and USB4™ are trademarks of the Universal Serial Bus Implementers Forum (USB-
IF). Thunderbolt™ is a trademark of Intel Corporation. All product names are trademarks, registered
trademarks, or service marks of their respective owners.
Technical Support