Calspas PLATINUM Series User manual

LTR20231170
9/23/2023
www.calspas.com
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LTR2031170
9/23/2023
SINCE 1978
THE CHILL SPA
PLATINUM™SERIES
2023
Owner’s Manual
LTR20231170

LTR20231170
9/23/2023
www.calspas.com
1
Table of Contents
Warranty Registration Form..................2
Important Safety Instructions...............3
Chill Spa™ Quick Start Guide.................5
Control Panel & Operation.....................8
Wi Module ..............................................12
Water Testing and Terminology..........16
Water Balancing........................................19
Cover Installation.....................................24
Cosmetic Care & Sound System..........25
Draining & Winterization.......................28
Troubleshooting Q & A...........................29
Limited Warranty......................................30

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Congratulations! You are now the owner of the nest chill spa built. Now you will experience health
benets and relaxation as you never had before. We at Cal Spas focus on quality, design and comfort
in order to create a truly luxurious experience like no other.
Welcome to the Cal Spas®family.
It is important that you register your Chill Spa product as soon as possible. By taking just a few quick
minutes to register, you can enjoy product alerts, more ecient support, and quicker service, Go to
https://cal spas.com/register-your-spa.php. Fill in your information and click “SEND WARRANTY INFO”
Locating the product serial number
The serial number of your spa is located on a metal plate attached to the right side of the spa panel.
You will need this number to properly register your spa and activate coverage. Write this information
in the space provided below
Spa Model: __________________________________________________________________________
Spa Serial Number: ____________________________________________________________________
Date Purchased: ______________________________________________________________________
Date Installed: ________________________________________________________________________
Dealer’s Phone Number: _______________________________________________________________
Dealer’s Address: _____________________________________________________________________
Copyright 2023 Lloyd’s Material Supply Inc. All rights reserved.
Duplication without consent is strictly prohibited. Cal Spas®
due to continuous improvement programs, all models, opera-
tion and/or specications are subject to change without prior
notice.
CONTACT INFORMATION
For customer service, please contact your authorized
dealer immediately. If you need additional informa-
tion and/or assistance, contact:
Lloyd’s Material Supply Inc.
Customer Service Department
1462 East Ninth Street
Pomona, CA 91766
Toll Free: 1-800-CAL-SPAS
Fax: [phone]

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IMPORTANT SAFETY INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY!
When using installing and using this spa, basic safety precautions should always be followed, including:
1. DANGER: RISK OF SEVERE INJURY OR DROWNING!
• DO NOT allow children to be in or around a spa unless a responsible adult supervises them.
• Keep the spa cover on and locked when not in use.
• See instructions enclosed with your cover for locking procedures.
2. DANGER: RISK OF SEVERE INJURY OR DROWNING!
• The suction ttings in this spa are sized to match the specic water ow created by the pump. Should the
need arise to replace the suction ttings, or the pump be sure the ow rates are compatibl1e.
• Never operate the spa if the suction tting or lter baskets are broken or missing. Never replace a suction
tting with one that is rated less than the ow rate marked on the original suction tting.
3. DANGER: RISK OF SEVERE INJURY FROM ELECTRIC SHOCK OR DEATH FROM ELECTROCUTION!
• Install the spa at least 5 feet (1.5 meters) from all metal surfaces. As an alternative, a spa may be installed
within 5 feet (1.5 meters) of metal surfaces if each metal surface is permanently bonded by a minimum #8
AWG solid copper conductor to the outside of the spa’s control box.
• DO NOT permit any external electrical appliances, such as lights, telephones, radios, televisions, and etc.,
within 5 feet (1.5 meters) of the spa. Never attempt to operate any electrical device from inside the spa.
• Replace a damaged power cord immediately.
• DO NOT bury the power cord.
• Connect to a grounded, grounding-type receptacle only.
4. WARNING: RISK OF HYPERTHERMIA (OVER-HEATING) CAUSING SEVERE INJURY, BURNS, WELTS
OR DEATH!
• Water temperature in excess of 104°F (40°C) may be injurious to your health.
• The spa water should never exceed 104°F (40°(). Water temperatures between l00°F (38°C) and 104° F (40°C)
are considered safe for a healthy adult.
• Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.
• Before using the spa, the user should measure the water temperature since the tolerance of water tempera-
ture-regulating devices varies.
5. WARNING: TO REDUCE RISK OF INJURY
• Prolonged exposure to hot air or water can induce hyperthermia. Hyperthermia occurs when the internal
temperature of the body reaches a level between 3°F (2°C) to 6°F (4°C) above the normal body temperature
of 98.6°F (37°C). While hyperthermia has many health benets, it is important not to allow you body’s core
temperature to rise above 103°F(39.5°C).
• High water temperatures have a high potential for causing fetal damage during pregnancy. Women who
are pregnant, or think they are pregnant should always check with their physician prior to spa usage.
• The use of alcohol, drugs or medication before or during spa use may lead to unconsciousness, with the
possibility of drowning.
KEEP UNIT UPRIGHT, DO NOT STORE OR MOVE UPSIDEDOWN OR ON ITS SIDE.

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7.
8.
9.
10.
11.
12.
Do notpermi ta
ny electric
applianc e, suchas a light
,t
elephon
e,
radio, or television
w ithin 5 f eet(1.5 m) of a spa.
5.5 Hypothermia
Hypothermia occurs when the body’s temperature drops
below 95˚ F (35˚ C).
Signs of mild hypothermia (95˚ F to 89.6˚ F // 35˚ C to 32˚ C ) include:
Shivering and chattering teeth
Exhaustion
Clumsiness, slow movements and reactions; prone to falling
Sleepiness
Weak pulse
Fast heart rate (tachycardia)
Rapid breathing (tachypnea)
Pale skin color
Confusion and poor judgment/loss of awareness
6 Proper Ventilation: Proper ventilation of Chill Spa necessary for optimal operation.
The Chill Spa uses a water chiller which will generate warm exhaust air from the cooling of the Chill Spa. The
Chill Spa is designed for outdoor use, for proper airow allow up to 3’- 5’ feet of space around the unit
without obstructions. DO NOT OBSTRUCT THE EXHUAST VENTS, blocking these vents will be dentrimental
to the operation of the Chill Spa, with higher energy consuption and slower cooling speeds.
Never install the unit in a closed room with a limited air volume in which the exhaust air expelled from
the unit will be reused, or close to shrubbery that could block the air inlet. Suchlocations impair the
continuous supply of fresh air, resulting in reduced eciency and possibly preventing sucient
cooling/heating output.
DO NOT USE THE CHILL SPA FOR
EXTENDED PERIODS OF TIME
Extended use of the chill spa in
tempertures bellow 60F can increase
your risk of hypothermia.
Contact medical services if
symptoms of hypothermia arise.
Call 911 in a medical emergency.