Campania International FT-396 User manual

FT-396 El Sol Copper Banded Fountain
Assembly Instructions
rev 7/6/2022
Fountain Information:
• This fountain holds approximately 7 gallons of water.
• This fountain uses a small fountain cover: FTCOV-SM
• No refill device or submersible lights are suggested for this fountain.
Pump Information:
OEMPF320 - 320 GPH Pump (16 ft. cord length)
Tools Required:
Bubble Level
Screwdriver
Pump Kit Parts List
Image Component Quantity
PK300
(use adapter indicated) 1
#10 Stopper 1
20" length of 5/8" black
non-kink tubing 1
1 1/2" length of 7/8" clear tubing 1
1 1/2" length of 3/4" CPVC pipe 1
Copper Plater (FT-396CP) 1
Silicone (1 oz.) 1
Wedges 2
Hose Clamp 1
Fountain Components
Image Item Description Component
Item # Quantity
El Sol Copper
Banded Fountain -
Water Feature
FT-396A 1
El Sol Copper
Banded Fountain
- Basin
FT-396B 1
FT-396
Copper Band
(already attached)
FT-396CPB 1
Proudly
MADE IN USA

FT-396 El Sol Copper Baned Fountain
Assembly Instructions
Assemble your fountain on a level surface capable of holding a minimum of 205 lbs with
an approximate 0.5 sq. ft. footprint (actual dimensions 10" Diam.).
Step 1 - Position the basin (FT-396B) where the fountain is to be installed, ensuring that it is level.
Step 2 - Assemble the pump kit:
 2a–Note:Attach the adapter indicated in the “Pump Kit Parts List” to the pump.
2b - Using a hose clamp, attach the 5/8"non-kink tubing end of the tubing assembly to the
pump adapter.
2c - Place the stopper around the pump cord approximately 6 inches from the pump.
Step 3 - Feed the pump cord through the hole in the basin (FT-396B) and out of the channel.
Step 4 - FIRMLY press the stopper into the hole evenly.
 4a-Note:Usingthehandleofascrewdriverorhammerworksbesttopressthe
stopper in place.
Step5–While holding the water feature (FT-396A) over the basin (FT-396B), insert the CPVC end
of the tubing assembly into the coupling at the bottom of the water feature.
Step 6 - Center the water feature (FT-396A) into the basin (FT-396B) ensuring that it is level.
6a - Turn the feature and coil the tubing as you lower it into position.
Step7–Apply a small amount of silicone to one side of the copper plate (FT-396CP).
Step8–Press the copper plate onto the water feature.
Step9–Let the silicone set for 24 hours before filling the fountain with water.
FT-396B (110 lbs)
24" Diam. x 14"H
Fountain Set-Up:
Assembly & Installation - A fountain can be difficult to install without knowing and understanding the steps involved. To ensure your fountain is
installed properly, please read our instructions and tips before you begin.
 Step1-SeekProfessionalHelp: Check if professional installation is recommended for your fountain.
 Step2-CheckFoundation:Place your fountain on a level surface. It is recommended to place your fountain on concrete or a hard packed
gravel pad. If the base is level but some components seem off, rotate components or use wedges to level them.
 Step3-CreateaDripLoop: To prevent water from dripping down the cord and damaging the electrical socket, create a drip loop by allowing
the pump power cord to fall below the wall outlet.
Step4-UseaGFCIOutlet: Use only a GFCI outlet when running a fountain.
FT-396A (35 lbs)
19.5" Diam. x 2"H

Troubleshooting:
PumpNotWorking - When operating the pump for the first time, it can take a few minutes before water begins to flow properly. If it is still not working after
a few minutes, please follow our troubleshooting tips below. Beforetroubleshooting,UNPLUGYOURPUMP.
 Step1-SubmergePump:Ensure your pump is fully submerged in water at all times to avoid pump damage.
 Step2-ManualCheck:If the pump cover is removable, try removing the cover to access the impeller area. Turn the rotor to ensure it is not broken or
jammed.
PumpNoise - Some sound from the pump may be normal, but you can follow these tips to reduce sound or resolve abnormal noises.
 Step1-SubmergePump:Ensure your pump is fully submerged at all times and clean of debris, dirt and algae buildup.
 Step2-CheckLocation:You may hear the vibration of the pump touching the side walls of the fountain. Make sure the pump is only touching the bottom.
 Step3-CheckFlowRate:Too low of a flow rate might cause spews or burps.
WaterFlowRate - Some fountains come with a dial or valve to adjust the flow rate, but if you do not have this option or if you are still unsatisfied with your
flow rate after changing the settings, check out our tips below.
 Step1-AdjusttheWaterLevel:Insufficient water levels can affect water intake by the pump. Check the fountain instructions to ensure the appropriate
water capacity for your fountain.
 Step2-CheckforKinks:Check to make sure the tubing is not kinked. Kinks in the tubing can slow or halt the flow of water.
 Step3-ClamptheHose:To slow the water flow, try clamping the hose with a hose clamp or zip-tie.
Splashing - Having trouble with splashing? Some splashing is inevitable, especially when you first turn on your fountain, but if you are experiencing
excessive splashing, try our troubleshooting tips below.
 Step1-AdjusttheWaterLevel:Ensure the pump is fully submerged, but avoid overfilling your fountain.
 Step2-FlowRate:If your pump includes a dial or valve to adjust the flow rate, try changing the settings to see if it affects splashing. If your pump is
not adjustable, check our Flow Rate section to learn about other ways to change the flow rate.
 Step3-AdjustPosition:Try arranging stones or placing a splash guard, at the fountain base. You can also place a screen in the basin.
Leaking - If your fountain is leaking, check these quick tips on how to fix it.
 Step1-AdjusttheWaterLevel:Your fountain may leak if it is too full.
 Step2-CheckTubing:Check that the tubing is attached completely and correctly.
 Step3-CheckStopper:Ensure stopper is completely seated in the fountain. You can also use 100% pure clear silicone to ensure a proper seal is achieved
Step4-Cracking:Your fountain may be cracked from improper winter care; see Winter Care in Maintenance Tips.
Maintenance:
PumpCare - The fountain relies heavily on the quality of the pump. A well-maintained pump can last several years.
 Step1-Fullysubmerge: Ensure the pump is fully submerged at all times to avoid damage.
 Step2-Ensurewaterlevelissufficient:Check water levels regularly as water may evaporate over time, and periodically change water to avoid algae
buildup.
 Step3-Cleanpump: Use soap and water, or white vinegar and water, with a small, soft brush to clean the pump of debris, dirt, and algae buildup.
This should be done every 2-3 months.
Surface Care - Paints and finishes may fade over time due to weathering. By following these tips, you will be able to maintain your fountain’s surface.
 Step1-ControlAlgaeandWhiteScale: Due to water evaporation, you may see white residue on your fountain surface from the mineral content in
your water supply. Algaecides and cleansers can help prevent buildup that occurs from minerals and hard water.
 Step2-ProtectandRefinish: Depending on the material of your fountain, protectants and sprays may prolong the appearance of the surface. Paint and
refinishing kits can be used for touch-up.
WinterCare - Many materials used to produce fountains can expand and contract in different temperatures/humidity levels. If the temperature falls below
32°F or humidity levels change drastically, follow the steps below to protect your fountain.
 Step1-Bringinside: If possible, bring your outdoor fountain inside for the winter.
 Step2-Storeindrylocation: If unable to bring inside, store your fountain in a dry and covered location.
 Step3-Bringcomponentsinside: Move all internal components (stoppers, tubing, lights, pump, etc) inside. A pump can stay in a fountain for the
winter, but if you choose to leave it in, it must be completely dry and insulated with plastic bags and towel to ensure it stays dry. However it is
recommended to bring it inside.
 Step4-Completelydrain: It is important to prevent water from accumulating anywhere, as freezing and thawing of water can cause pump damage
and cause cracks to form in your fountain. Remove the drain plugs.
 Step5-ElevateFountain: Fountains may freeze to the ground and cause cracking in the base if left outside in the winter. If unable to store inside or in
a dry covered location, try to raise your fountain above ground.
 Step6-CoverFountain: Make sure to use a breathable material when covering. DONOTCOVERINPLASTIC!Make sure the fountain cover is
taut so that no snow or water can pool in the cover. Tie the opening at the bottom of the cover around the fountain.