Canon imageCLASS MF5550 Quick start guide

imageCLASS
MF5500 Series
Software Guide

Manuals for the Machine
The manuals for this machine are divided as follows. Please refer to them for detailed information.
Depending on the system configuration and product purchased, some manuals may not be needed.
The guides with this symbol are printed manuals.
CD-ROM
The guide with this symbol is a PDF manual included on the
accompanying CD-ROM.
•
Setting Up the Machine
•
Software Installation
Set-Up Sheet
• Copying, Printing Instructions
•
Troubleshooting
Basic Guide
•
Fax Instructions
•
Troubleshooting
Only for the MF5550 model.
Facsimile Guide
•
Software Installation and Instructions
•
Troubleshooting
Software Guide
(This Manual)
CD-ROM
Model Name
• H12294 (imageCLASS MF5530)
• H12295 (imageCLASS MF5550)

How This Manual Is Organized
Installation
Printing
Scanning
Faxing (Only for the MF5550 model.)
Troubleshooting
Appendix
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
•
Considerable effort has been made to make sure that this manual is free of inaccuracies and omissions.

iv
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Buttons Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Chapter 1 Installation
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Where to Find Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Installing Software on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Using User Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Using Install Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Add Printer Wizard (Windows 2000/XP). . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Add Printer Wizard (Windows 98/Me) . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Checking Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Uninstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
From Driver Uninstaller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
From the [Printers and Faxes] (Windows 98/Me/2000: [Printers]) Folder. . . 1-27
From the [Scanners and Cameras] Folder (Windows 98/Me/2000:
the [Scanners and Cameras Properties] Dialog Box) . . . . . . . . . . . . . . . . . 1-28

v
Chapter 2 Printing
Printing a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Changing Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
From a Windows Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Opening the Printing Preferences or Printer Properties Dialog Box . . . . .2-4
From the [Printers and Faxes] (Windows 98/Me/2000: [Printers]) Folder . . . .2-5
Opening the Printer Properties Dialog Box . . . . . . . . . . . . . . . . . . . . . . . .2-5
Opening the Printer Printing Preferences Dialog Box
(Windows 2000/XP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Printer Properties and Printer Printing Preferences . . . . . . . . . . . . . . . . . . . .2-7
General Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Details Tab (Windows 98/Me) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Spool Settings (Windows 98/Me) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Sharing Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Ports Tab (Windows 2000/XP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Advanced Tab (Windows 2000/XP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Color Management Tab (Windows 2000/XP) . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Security Tab (Windows 2000/XP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Page Setup Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15
Using the Machine on Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16
Setting the Machine as a Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16
Windows 2000/XP Server Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16
Windows 98/Me Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Using the Shared Printer on Your Network . . . . . . . . . . . . . . . . . . . . . . . . . .2-27
Network Download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27
Add Printer Wizard (Windows 2000/XP). . . . . . . . . . . . . . . . . . . . . . . . . .2-28
Add Printer Wizard (Windows 98/Me) . . . . . . . . . . . . . . . . . . . . . . . . . . .2-29
Chapter 3 Scanning
Scanning with [SCAN]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Setting the Scanning Function in the [Scanners and Cameras] Folder
(Windows 98/Me/2000: the [Scanners and Cameras Properties]
Dialog Box) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Scanning an Image from an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Scanning with the TWAIN Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Setting Preferences in the TWAIN Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Scanning with the WIA Driver (Windows Me/XP only) . . . . . . . . . . . . . . . . . . .3-8
From the [Scanners and Camera Wizard] dialog box . . . . . . . . . . . . . . . . . . .3-8
Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
From an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Setting Preferences in the WIA Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
Advanced Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

vi
Chapter 4 Faxing
Sending a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Changing Fax Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
From a Windows Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Opening the Printing Preferences or Print To Fax Properties
Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
From the [Printers and Faxes] (Windows 98/Me/2000: [Printers]) Folder. . . . 4-5
Opening the Print To Fax Printing Preferences (Windows 98/Me:
Print To Fax Properties) Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Printing Preferences or Print To Fax Properties Dialog Box. . . . . . . . . . . . . . 4-6
Page Setup Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Print To Fax Printing Preferences (Windows 98/Me:
Print To Fax Properties) Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Page Setup Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Chapter 5 Troubleshooting
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Driver Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Scanning Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Installing and Uninstalling Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Chapter 6 Appendix
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

vii
Preface
Thank you for purchasing the Canon imageCLASS MF5500 Series. Please read this manual
thoroughly before operating the product in order to familiarize yourself with its capabilities,
and to make the most of its many functions. After reading this manual, store it in a safe place
for future reference.
How to Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.
IMPORTANT
Indicates operational requirements and restrictions. Be sure to read
these items carefully in order to operate the machine correctly, and to
avoid damage to the machine.
NOTE
Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
Buttons Used in This Manual
A button or an item is referred to in [brackets] as follows in this manual.
• A button or an item on the screen ........[OK]
• Name of window or dialog box .............[Add Printer Wizard]
• A button on a toolbar............................ (Help)
Displays Used in This Manual
Screen shots of computer operation screens used in this manual may differ from
the ones you actually see depending on the model or options that come with your
machine.

viii
Abbreviations Used in This Manual
In this manual, product names and model names are abbreviated as follows:
Microsoft
®
Windows
®
98 operating system is referred to as Windows 98.
Microsoft
®
Windows
®
Millennium Edition operating system is referred to as
Windows Me.
Microsoft
®
Windows
®
2000 operating system is referred to as Windows 2000.
Microsoft
®
Windows
®
XP operating system is referred to as Windows XP.

ix
Legal Notices
Trademarks
Canon, the Canon Logo and imageCLASS are trademarks of Canon Inc.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or in other countries.
Other brand and product names are trademarks or registered trademarks of their
respective companies.
In this manual, Microsoft and Microsoft Windows are referred to as Microsoft and
Windows respectively.
Copyright
Copyright
©
2003 by Canon Inc. All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language, in any form
or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or
otherwise, without the prior written permission of Canon Inc.
Notice
The information in this manual is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON
INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES
RESULTING FROM THE USE OF THIS MATERIAL.

x

CHAPTER
System Requirements
1-1
1
Installation
This chapter explains the procedure to install drivers and software component(s) on your
computer. Once the corresponding drivers are installed, you can make printing, scanning, and
PC faxing* from your computer.
* Only for the MF5550 model.
System Requirements
The drivers for Windows 98/Me/2000/XP can be used in the following system
environments.
■ Operating System
Windows 98, Windows Me, Windows 2000 Professional, Windows XP
■ Computer
Any computer on which Windows 98, Windows Me, Windows 2000, or Windows XP runs
properly.

System Requirements
1-2
Installation
1
■ Hardware Environment
- IBM or IBM-compatible PC
- CD-ROM drive or network environment with the access to CD-ROM
- PC equipped with a USB port and the USB class driver installed
* Log on as a user with administrator privileges is recommended.
NOTE
The USB 2.0 connection requires a PC equipped with a CPU faster than 300 MHz and
more than 64 MB of RAM and with Windows XP SP1 installed, or with a CPU faster than
133 MHz and more than 64 MB of RAM and with Windows 2000 SP4 installed. If your PC
meets all of these requirements and is preinstalled with USB 2.0 Host Controller, the
USB 2.0 connection will be guaranteed.
OS CPU RAM Available Free Disk Space
Windows 98 Intel Pentium
®
90 MHz or
greater
32 MB or
greater
To use a FAT16 file system,
330 MB or greater, and to use
a FAT32 file system, 300 MB or
greater
Windows Me Intel Pentium
®
150 MHz
or greater
32 MB or
greater 295 MB or greater
Windows 2000*
Professional
Intel Pentium®133 MHz
or greater, or compatible
micro processors (up to 2
processors are
supported)
64 MB or
greater 850 MB or greater
Windows XP* Pentium Family®
300 MHz or greater
64 MB or
greater 1.5 GB or greater

Where to Find Help 1-3
Installation
1
Where to Find Help
Here is where to find help if you are having problems with installation, or in using
your machine:
■In This Manual
For common problems, see Chapter 5, "Troubleshooting."
■In Basic Guide
See Chapter 9, "Troubleshooting."
■README. TXT File
The hints, limitations, and restrictions you need to be aware of when installing and using
your drivers are included in the README.TXT file provided with the drivers.
■Context Sensitive Help
This Help displays the explanation of each item in the current dialog box. Use one of the
following procedures to activate a context sensitive help.
- Click (Help) in the title bar of the dialog box ➞ click the desired item.
- Right-click the desired item
➞ select [What’s this?].
- Select the desired item ➞
press [F1].
■Canon Authorized Service Facilities or the Canon Customer Care Center
If the Help does not provide the information you need, contact Canon Authorized Service
Facilities or the Canon Customer Care Center.

Installing Software on Your Computer
1-4
Installation
1
Installing Software on Your Computer
This section provides installation procedures of drivers to use the Canon
imageCLASS MF5500 Series machine as a local printer, scanner, or fax
(connected directly to your computer). When installing printer and scanner drivers
and other software component(s), use the user software first. Then use the install
wizard to install the fax driver.
Using User Software
The following is the installation procedure of the user software, under Windows 98/
Me/2000/XP.
The screen shots shown are from Windows 98/XP.
Before you install the software, make sure you do the following:
•Confirm the machine is not connected to your computer.
•Tu rn on the machine. (See "Connect the power cord," in the Set-Up Sheet.)
•If any application is running on your computer, quit it.
IMPORTANT
• Do not connect a USB cable to the port on your computer when you start the procedure.
During the installation of the software, the installation program will prompt you when it is
appropriate to connect the machine to your computer.
• Installation in Windows 2000/XP needs to be done by a user with administrator
privileges.
1 Insert the CD-ROM into your CD-ROM drive.
The Main menu appears.

Installing Software on Your Computer 1-5
Installation
1
2 Click [Install Software].
The [InstallShield Wizard] dialog box appears.
3 Click [Next].

Installing Software on Your Computer
1-6
Installation
1
4 After confirming the contents of the license agreement, select
[I accept the terms of the license agreement] ➞click [Next].
5 Select the software component(s) you want to install ➞click
[Next].

Installing Software on Your Computer 1-7
Installation
1
6 Select the location where you want to install the software
component(s).
●To specify in the default location:
❑Go to step 7.
●To change the location:
❑Click [Change].
❑Select the location where you want to install the software component(s) ➞click
[OK].
You can also enter the path name directly in the edit box.
7 Click [Next].

Installing Software on Your Computer
1-8
Installation
1
8 Click [Install].
The installation starts.

Installing Software on Your Computer 1-9
Installation
1
9 When the installation is complete, click [Finish].
The message dialog box for connecting the machine to your computer appears.
NOTE
The InstallShield Wizard will start for each application you selected in step 5. Follow the
instructions on the screen to complete the installation.
10 Connect the machine to your computer with a USB cable.
The connection is automatically detected for the drivers.
IMPORTANT
For more information on connecting a USB cable, see "Install the software and connect
the machine to your computer," in the Set-Up Sheet.
NOTE
When the [Found New Hardware Wizard] (Windows 98/Me: [Add New Hardware Wizard])
dialog box appears, follow the instructions on the screen to continue the installation.

Installing Software on Your Computer
1-10
Installation
1
11 Click [OK] on the message dialog box.
The [InstallShield Wizard] dialog box closes.
The printer driver icon is added to the [Printers and Faxes] (Windows 98/Me/2000:
[Printers]) folder, and the scanner driver name or icon is added to the [Scanners and
Cameras] folder (Windows 98/Me/2000: the [Scanners and Cameras Properties]
dialog box).
12 Click [Exit].
The Main menu closes.