Canon ImageRunner Advance 6575i III Installation guide

FAQ Guide
FT6-2124 (010) XXXXXXXXXX Copyright CANON INC. 2019 PRINTED IN CHINA
Please read "Important Safety Instructions"
before operating this product. P.36
After you finish reading this guide, store it in a safe
place for future reference.
The information in this document is subject to
change without notice.
What is
Your Question?
https://oip.manual.canon

2
PaperJamsOccur .............................16
Paper Jams Occur Frequently . . . . . . . . . . . . . . . . . . 17
If Paper Jams Occur P.
16
Check the following rst . . . . . . . . . . . . . . . . . . .4
The Machine Does Not Respond to the
Computer.....................................5
The Authentication Screen (Logon Screen) Is
Displayed and You Cannot Go Further . . . . . . . . . . 5
If You Cannot Send Documents to
a Server Using [Scan and Send]. . . . . . . . . . . . . . . 22
Stopping Scanning/Faxing. . . . . . . . . . . . . . . . . . . . . 22
Scanned Documents Cannot Be E-Mailed. . . . . . 23
If You Cannot Send/Forward Faxes. . . . . . . . . . . . . 24
If You Cannot Receive Faxes . . . . . . . . . . . . . . . . . . . 25
The Machine Does Not
Operate P.
4
Scan/Fax Cannot Be
Performed Successfully
Loading Paper in the Paper Deck . . . . . . . . . . . . . . . 6
Loading Paper in the Paper Drawer . . . . . . . . . . . . . 6
When You Have Loaded a Diff erent Type of Paper
thanthePresetOne............................8
Loading Paper in the Multi-Purpose Tray. . . . . . . . 9
When loading paper in the optional
Documentinsertion..........................10
Loading Paper with Printed Logos . . . . . . . . . . . . . 11
LoadingTabPaper.............................12
How to Load Paper P.
6
P. 22
What's Your Problem?
Contents

3
Canceling Copy/
Print Jobs P.26
Installing the
Printer Driver P.27
Replacement Parts P.28
An Error Screen is
Displayed P.30
Images Are Shifted/Slanted/Skewed .............13
Irregularities Appear in Images/Images
AreFaint.....................................13
Black Streaks Appear in Images . . . . . . . . . . . . . . . . 14
Bleed-throughOccurs.........................15
Printing Results Are
Not Satisfactory P.
13
Loading Paper or Paper
Settings Cannot Be Done
Successfully
Illustrated Index P.32
Appendix P.36
You Can Consult the User's Guide! . . . . . . . .43
If You Notice a Search Number. . . . . . . . . . . .43
Do You Want to
Know More? P.43
P. 18
PaperIsNotFed. ..............................18
If the "Load paper." Message Is Displayed . . . . . . 19
Printing Cannot Be Performed on the Expected
SideofPaper. ................................20
Printing Cannot Be Performed with the
ExpectedSize. ...............................20
In Two-Sided Printing, the Print Direction Differs
between the Front and Back Sides of the Paper. . . . 21

4
Check the following rst
Is a message displayed on the touch
panel display?
Message
Simple Message
N O T E
If an error message is displayed P.30
Check 1
Is the main power indicator O?
If the main power indicator does not light
when you turn the main power ON, check
the power plug and the breaker.
Main power
indicator
Search
0WR8-01H
Location of the breaker
User's Guide
How to use the search number P.43
Check 3
Is lit?
Press this to cancel the
Sleep mode.
Check 2
Is the machine correctly connected to
the computer?
Check the network connection.
Search
0WR8-006
Setting the network environment
User's Guide
How to use the search number P.43
Check 4
The Machine Does Not Operate
Check the following rst


5
The Machine Does Not Respond to the Computer/The Authentication Screen (Logon Screen) Is Displayed and You Cannot Go Further
Set the IP address again.
Search
0WR8-003
Setup Guide
User's Guide
How to use the search number P.43
Solution 3
Restart the machine.
1. Press the main power switch to turn off the
machine.
CAUTION!
Note that turning OFF the machine deletes the
data that is waiting to be printed.
2. Check that the main power indicator has turned
off.
3. Press the power switch again.
Install the printer driver again.
N O T E
For more information P.27
Solution 1
Solution 2
The Machine Does Not Respond
to the Computer
The Authentication Screen
(Logon Screen) Is Displayed
and You Cannot Go Further
Log on to the machine using a
registered user ID.
To continue the operation when the
authentication screen (logon screen) is
displayed, it is necessary to log on with a
registered user ID.
Search
10H3-022
Logging on to the Machine
User's Guide
How to use the search number P.43
Solution


6
Loading Paper in the Paper Deck / Loading Paper in the Paper Drawer
Loading Paper in the Paper Deck Loading Paper in the Paper
Drawer
CAUTION!
Of the A4 size, you can load the preset size of paper
in the paper deck.
N O T E
When loading paper in the optional paper deck.
User's Guide
1
2First fan the paper stack well and then load it.
Make sure that this line is not exceeded.
The print side face down
3Return the paper deck to its original position.
CAUTION!
Be careful not to get your ngers caught
between the paper drawer and the machine.
1
2Squeeze the light blue tabs and adjust the
positions of the slide guides.
3First fan the paper stack well and then load it.
Make sure that this line is not exceeded.
The print side face down
Paper Orientation
Paper
Paper
Drawer
A4 A4R
How to Load Paper

7
Loading Paper in the Paper Drawer
4Place the paper drawer back into the machine.
CAUTION!
Be careful not to get your ngers caught
between the paper drawer and the machine.
POI N T
When you have changed the paper size, replace
the paper size label with an appropriate one, as
necessary.
When you have loaded a different type of paper
than the preset one, be sure to change the paper
type setting. P.8
How to use the search number P.43
Search
0WR8-0RR
Available paper types


8
When You Have Loaded a Dierent Type of Paper than the Preset One
How to Load Paper
When You Have Loaded a Dierent
Type of Paper than the Preset One
5
CAUTION!
Make sure to select paper type that matches the
basis weight of the loaded paper.
2. Press [OK].
6Press [OK].
When you have loaded custom size
paper
Set the paper size manually.
Search
0WR8-02A
When loading free size paper
(custom size paper)
User's Guide
How to use the search number P.43
1
2Press [Preferences] [Paper Settings] [Paper
Settings] on the touch panel display.
3
1
2
3
4
POI N T
Paper sources other than 1 to 4 are optional.
For more information User's Guide
4
POI N T
If the displayed paper size is different from the
loaded paper size, adjust the paper guides.
2. Press [Set].
Press
Select the
paper source.
1. Check the
paper size.
1. Select the
paper type.



9
Loading Paper in the Multi-Purpose Tray
CAUTION!
When using coated paper or paper that does
not feed well, load one sheet at a time.
1
2Adjust the position of the paper guides.
Auxiliary Tray
Align the paper guides to the
paper size markings.
3Fan the paper stack well, align the edges on a
flat surface, and then load it.
Make sure that this line is not exceeded.
The print side face up
4
If the paper size/type setting does not
match the paper you have loaded
In the screen for this step 4, change the setting
manually.
1
2
3Press [Change] in [Paper Type].
4
1. Check the
paper size/
type.
2. Press
Press
2. Press
1. Select the
paper size.
1. Select the
paper type.
2. Press
Loading Paper in the Multi-
Purpose Tray
How to use the search number P.43
Search
0WR8-0RR
Available paper types

10
Loading Paper in the Multi-Purpose Tray / When loading paper in the optional Document insertion
When loading paper in the
optional Document insertion
When you have loaded custom size
paper
Set the paper size manually.
Search
0WR8-02C
When loading free size paper
(custom size paper)
User's Guide
How to use the search number P.43
Printing on the back side of printed
paper
1. Load paper in the multi-purpose tray the
print side face up.
2. In the [Paper Type] selection screen,
press [2nd Side of 2-Sided Page].
CAUTION!
For this operation, paper can only be loaded
in the multi-purpose tray.
POI N T
You can use only paper printed with this
machine.
For the loading procedures, see the User's Guide.
Search
0WR8-0SK
Document Insertion/Folding Unit-J
User's Guide
How to use the search number P.43
How to Load Paper