Canon PIXMA MX870 Series User manual

How to Use This Manual
Printing This Manual
MC-4586-V1.00
Basic Guide
Describes the summary of
this product.
Advanced Guide
Describes the detailed
function of this product.
Troubleshooting
Page 1 of 1127 pagesCanon MX870 series On-screen Manual

How to Use This Manual
Printing This Manual
MP-4410-V1.10
Advanced Guide
Contents
Overview of the Machine
Main Components
How to Navigate Menus on the LCD
Preparing for Faxing
Confirming the Telephone Line Connection
Specifying the Basic Settings for Faxing
Setting the Receive Mode
Faxing
Sending Faxes
Using Various Sending Functions
Receiving Faxes
Using Various Receiving Functions
Using Useful Fax Functions
Printing from a Memory Card
Printing Photos Saved on the Memory Card /
USB Flash Drive
Using Various Functions
Inserting the Memory Card
Inserting the USB Flash Drive
Copying
Making Copies
Using Various Copy Functions
Scanning
Saving Scanned Data to the Computer
Using Various Scan Functions
Printing from Your Computer
Printing Photos (Easy-PhotoPrint EX)
Printing Documents
Other Usages
Printing the Template Forms such as Notebook
Paper
Printing Photos Directly from Your Digital
Camera or Mobile Phone
Machine Settings
Useful Software Applications
Loading Paper / Originals
Loading Paper
Loading Originals
Routine Maintenance
Replacing an Ink Tank
When Printing Becomes Faint or Colors Are
Incorrect
Cleaning the Paper Feed Roller
Cleaning the Pad in the Cassette
Appendix
Legal Limitations on Use of Your Product and
Use of Images
Tips on How to Use Your Machine
Page 2 of 1127 pagesMX870 series Basic Guide

Advanced Guide Troubleshooting
Contents > Overview of the Machine
Overview of the Machine
This section shows the component names of the machine and describes the basic operations you need
to know before using it.
Main Components
Front View
Rear View
Inside View
Operation Panel
How to Navigate Menus on the LCD
Basic Operation in Each Mode
Basic Operation on the Settings Screen
Other Operations
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Page 3 of 1127 pagesOverview of he Machine

Advanced Guide Troubleshooting
Contents > Overview of the Machine > Main Components
Main Components
Front View
Rear View
Inside View
Operation Panel
Front View
(1) ADF (Auto Document Feeder)
Load a document to copy, scan, or fax. The documents loaded in the Document Tray are scanned
automatically one sheet at a time.
See Loading Documents in the ADF.
(2) Document Feeder Cover
Open when clearing jammed documents.
(3) Document Guides
Adjust these guides to match the width of document in the ADF.
(4) Document Tray
Open to load a document in the ADF. You can load two or more sheets of document of the same size and
thickness. Load the document with the side you want to scan facing up.
(5) Document Output Slot
Documents scanned from the ADF are delivered here.
(6) Paper Support
Raise and tip back to load paper in the Rear Tray.
(7) Rear Tray
Load photo paper or envelopes which you can use on the machine. Two or more sheets of the same size
and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
See Loading Paper .
(8) Paper Guides
Slide to align with both sides of the paper stack.
Page 4 of 1127 pagesMain Componen s

(9) Document Cover
Open to load an original on the Platen Glass.
(10) Wi-Fi lamp
Lights or flashes blue to indicate the wireless LAN status.
Lights: Wireless LAN active is selected.
Flashes: Printing or scanning over wireless LAN. Also flashes while searching for wireless LAN access
point during setup and when connecting to the access point.
(11) Paper Output Tray
Opens automatically when printing or copying starts and printed paper is ejected.
(12) Output Tray Extension
Open to support the printouts. Open it when printing or copying.
(13) Operation Panel
Use to change the settings of the machine or to operate it.
See Operation Panel.
(14) Scanning Unit Detection Button
Locks the Scanning Unit (Cover) while the Document Cover is open. This button is pressed down when the
Document Cover is closed, so that you can open the Scanning Unit (Cover). (You do not need to touch this
button.)
For information on the Scanning Unit (Cover), see Scanning Unit (Cover) .
(15) Cassette
Load A4, B5, A5, or Letter-sized plain paper and insert it into the machine. Two or more sheets of the same
size of plain paper can be loaded at the same time, and fed automatically one sheet at a time.
See Loading Paper .
(16) Direct Print Port
Connect a PictBridge compliant device such as a digital camera or the optional Bluetooth Unit BU-30* to print
directly.
See Printing Photos Directly from Your Digital Camera or Mobile Phone .
You can also insert a USB flash drive to this port.
See Inserting the USB Flash Drive.
* The Bluetooth Unit is not available in some countries or regions depending on the local laws and
regulations. For details, contact the service center.
Warning
Do not connect any equipment other than PictBridge compliant devices, the optional
Bluetooth Unit BU-30, and USB flash drives to the Direct Print Port of the machine. This
may cause fire, electric shock, or damage to the machine.
Important
Do not touch the metal casing.
Do not use the USB cable longer than around 10 feet / 3 meters to connect any PictBridge
Page 5 of 1127 pagesMain Componen s

compliant device to the machine since it may affect the operation of other peripheral
devices.
(17) Platen Glass
Load an original to copy, scan, or fax.
Rear View
(18) Wired LAN Connector
Plug in the LAN cable to connect the machine to a LAN.
Important
Do not touch the metal casing.
Note
Remove the LAN connector cap before connecting the LAN cable.
(19) USB Port
Plug in the USB cable to connect the machine with a computer.
Important
Do not touch the metal casing.
Do not plug in or unplug the USB cable while the machine is printing or scanning originals
with the computer.
(20) External Device Jack
Connect an external device such as telephone, answering machine, or modem of a computer.
Important
Do not touch the metal casing.
Note
Remove the Telephone connector cap to connect the external device.
(21) Telephone Line Jack
Connect the telephone line.
Caution
To avoid an electric shock, do not touch the metal casing.
(22) Rear Cover
Page 6 of 1127 pagesMain Componen s

Detach to remove jammed paper.
(23) Power Cord Connector
Plug in the supplied power cord.
Inside View
(24) Ink lamps
Light or flash red to indicate the ink tank status.
See Checking the Ink Status.
(25) Print Head Holder
Install the Print Head.
(26) Print Head Lock Lever
Locks the Print Head into place.
Important
Do not raise this lever after installing the Print Head.
(27) Scanning Unit (Cover)
Scans originals. Open it to replace ink tanks, to check ink lamps, or to remove jammed paper inside the
machine. When opening the Scanning Unit (Cover), lift it with the Document Cover closed.
(28) Access lamp
Lights or flashes to indicate the memory card status.
See Inserting the Memory Card.
(29) Card Slot
Insert a memory card.
See Inserting the Memory Card.
(30) Card Slot Cover
Open to insert a memory card.
See Inserting the Memory Card.
(31) Scanning Unit Support
Holds the Scanning Unit (Cover) being opened.
Note
For details on installing the Print Head and ink tanks, refer to the printed manual: Getting
Started.
Operation Panel
Page 7 of 1127 pagesMain Componen s

(1) ON button
Turns the power on or off. Before turning on the power, make sure that the Document Cover is closed.
Important
Disconnecting the power plug
When disconnecting the power plug after turning off the power, be sure to confirm that all
lamps on the Operation Panel are turned off. If the power plug is disconnected from the
wall outlet while any lamp on the Operation Panel is lit or flashing, the machine may
become unable to print properly since the Print Head is not protected.
If the power plug is disconnected, the date/time settings will be reset and all documents
stored in memory will be lost. Send or print a necessary document, or save it on a memory
card or USB flash drive before disconnecting the power plug.
Note
The machine cannot receive faxes when the power is turned off.
The power cannot be turned off while the machine is sending or receiving a fax, or when
there are unsent faxes in the machine's memory.
(2) In Use/Memory lamp
Flashes when sending or receiving faxes, and lights when there are documents saved in the machine's
memory.
(3) COPY button
Switches the machine to the copy mode.
See Basic Operation in Each Mode.
(4) FAX button
Switches the machine to the fax mode.
See Basic Operation in Each Mode.
(5) LCD (Liquid Crystal Display)
Displays messages, menu items, and the operational status. You can also preview photos on the LCD
before printing.
Note
The LCD will turn off if the machine is not operated for about 5 minutes. To restore the
display, press any button except the ON button or perform the print operation. The display
will be also restored when receiving faxes.
(6) , , , and buttons (Scroll Wheel)
Used to select a menu or setting item. The or button is also used to enter characters.
See Basic Operation in Each Mode.
(7) OK button
Finalizes the selection of a menu or setting item.
Resolves an error when printing is in progress or resumes the machine's normal operation after removing
jammed paper or to eject documents remaining in the ADF.
(8) Numeric buttons
Page 8 of 1127 pagesMain Componen s

Used to enter numerical values such as the number of copies, as well as fax/telephone numbers and
characters.
(9) Redial/Pause button
Displays the list of numbers dialed with the Numeric buttons to redial the selected number. You can also
use this button to enter pause time between or after numbers when dialing or registering numbers for
example international calls.
(10) Coded Dial button
Displays the coded speed dial list or telephone number search list on the coded speed dial screen. You can
dial a recipient from the list.
(11) Stop button
Cancels operation when print, copy, scan, or fax transmission/reception job is in progress.
(12) Black button
Starts to make black & white copy, scan, fax transmission, etc. This button lights blue when available.
(13) Color button
Starts to make color print, copy, scan, fax transmission, etc. This button lights blue when available.
(14) Hook button
Connects or disconnects the telephone line.
(15) Tone button
Switches to tone dialing temporarily or changes the input mode when entering characters. This button is
also used to dial with the Numeric buttons.
(16) Back button
Returns the LCD to the previous screen.
(17) Function buttons
Used to select an item displayed at the bottom of the LCD.
See Basic Operation in Each Mode.
(18) CARD button
Switches the machine to the card mode.
See Basic Operation in Each Mode.
(19) SCAN button
Switches the machine to the scan mode.
See Basic Operation in Each Mode.
(20) Setup button
Displays the setup menu.
See Basic Operation in Each Mode.
(21) Alarm lamp
Lights or flashes orange when an error occurs, such as paper-out or ink-out.
(22) One-Touch Speed Dial buttons
Used to dial pre-registered fax/telephone numbers or groups with a simple operation.
Note
The machine makes the beep sound when pressing buttons on the Operation Panel.
To change the beep volume, see Machine Settings.
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Page 9 of 1127 pagesMain Componen s

Advanced Guide Troubleshooting
Contents > Overview of the Machine > How to Navigate Menus on the LCD
How to Navigate Menus on the LCD
You can use the machine to print photos in a memory card or USB flash drive, make copies, send/
receive faxes, or scan originals without a computer. You can also make good use of the various
functions of the machine with the menu screen and the settings screen on the LCD.
This section describes the basic operation to use the settings screen in each mode.
Basic Operation in Each Mode
Basic Operation on the Settings Screen
Other Operations
Basic Operation in Each Mode
The copy, scan, fax, or card mode can be selected.
The desired mode can be selected by pressing the mode button on the Operation Panel.
On each mode screen, the various functions can be selected or the setting can be changed, with the
Function buttons or the , , , and buttons (Scroll Wheel).
Selecting a Mode
The screen will be switched to the selected mode screen by pressing a mode button (A). The Setup
menu screen will appear by pressing the Setup button (B).
The lamp on the selected mode button or Setup button will light up.
Copy mode
Displays the copy standby screen (standard copy screen). Just load an original and press the Black or
Color button. The copy will be made with the same magnification (100%).
You can also change the magnification, erase dark frame or shade of bound part when copying a
book, or copy an original in various layouts.
Scan mode
You can save/forward scanned data to your computer or save them on a memory card or USB flash
drive, with the Operation Panel.
Fax mode
Displays the fax standby screen. Just load an original, enter a fax/telephone number, and press the
Black or Color button. The fax will be sent.
You can also print received faxes or reports.
Card mode
Page 10 of 1127 pagesHow o Naviga e Menus on he LCD

You can print photos saved on a memory card of your digital camera or USB flash drive, or
documents (PDF files) scanned with the machine.
Setup menu
You can maintain the machine, or change settings of the machine.
You can also print the template forms such as notebook paper, etc.
Selecting a Menu or Setting Item
Items (C) that appear at the bottom of a mode screen can be selected using their corresponding
Function buttons (D). This switches to a screen showing the selected item's menu or settings.
On the menu or settings screen, use the , , , or button (Scroll Wheel) (E) to select an
item, then press the OK button (F) to proceed with the procedure. To return to the previous screen,
press the Back button (G).
Be careful not to turn around the Scroll Wheel when you press the , , , or button.
Using the , , , or button (Scroll Wheel) (E)
(H) Press the , , , or button to select items.
Or
(I) Turn around the Scroll Wheel with your finger to select items.
When it is indicated in this guide that the Scroll Wheel can be used, it is also described in the
operation procedure, i.e., "the , , , or button (Scroll Wheel)".
Using the Function buttons
The following describes the operation on the copy standby screen as an example.
The functions and number of functions selectable with the Function buttons vary depending on the
screen. Check the items displayed at the bottom of the screen, then select the one desired.
(J) Press the left Function button. The Copy menu screen will appear.
Use the or button (Scroll Wheel) to select a menu item, and press the OK button.
Page 11 of 1127 pagesHow o Naviga e Menus on he LCD

(K) Press the center Function button. The preview screen will appear.
See Making Copies.
(L) Press the right Function button. The print settings screen will appear.
Note
For operations on the settings screen, see Basic Operation on the Settings Screen .
Basic Operation on the Settings Screen
The displayed screen varies depending on the mode you selected, but the operation is the same.
This section describes the procedure to change the print quality on the print settings screen in Select
photo print of the card mode as an example.
1. Use the or button (Scroll Wheel) to select Print qlty.
2. Use the or button to select High, and press the OK button.
The selected option will be set.
Other Operations
Returning to the Previous Screen
The screen will return to the previous screen every time you press the Back button.
Page 12 of 1127 pagesHow o Naviga e Menus on he LCD

Canceling a Fax Transmission/Reception, Copy, Print, or Scan
Job
You can press the Stop button to cancel a fax transmission/reception, copy, print, or scan job in
progress.
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Page 13 of 1127 pagesHow o Naviga e Menus on he LCD

Advanced Guide Troubleshooting
Contents > Preparing for Faxing
Preparing for Faxing
This section describes typical examples of connecting and setting up the machine before using the
faxing functions.
Confirming the Telephone Line Connection
Connecting Various Lines
Setting the Telephone Line Type
Specifying the Basic Settings for Faxing
Sender Information
Setting the Date and Time
Setting Daylight Saving Time (Summer Time)
Registering User Information
Entering Numbers, Letters, and Symbols
Other Basic Settings
Setting the Receive Mode
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Page 14 of 1127 pagesPreparing for Faxing

Advanced Guide Troubleshooting
Contents > Preparing for Faxing > Confirming the Telephone Line Connection
Confirming the Telephone Line Connection
For the basic connection of the machine, refer to the printed manual: Getting Started. This guide
describes other typical connections.
The machine cannot send/receive faxes if the connection is incorrect. Connect the machine correctly.
Connecting Various Lines
Setting the Telephone Line Type
Important
If the Power Disconnects Unexpectedly
If there is a power failure or if you accidentally disconnect the power plug, the date/time settings as
well as all documents stored in memory will be lost. The settings for user information, one-touch
speed dial, coded speed dial, group dial, and rejected numbers will be retained.
If the power disconnects, the following will apply:
You will not be able to send or receive faxes, make copies, or scan originals.
When you are connecting the telephone, whether or not you can use it depends upon your
telephone line or telephone.
Connecting Various Lines
These are examples and could not be guaranteed to suit every connecting condition. For details, refer to
the instruction manual supplied with the network device (control devices such as an xDSL (Digital
Subscriber Line) modem or terminal adapter) you are connecting to this machine.
Important
Do not connect fax machines and/or telephones in parallel (US and Canada only)
If two or more fax machines and/or telephones are connected in parallel, the following problems
may occur and the machine may not operate properly.
- If you pick up the handset of the telephone that is connected in parallel during fax transmission or
reception, the fax image may be corrupted or a communication error may occur.
- Such services as Caller ID, etc. may not operate properly on the telephone.
If you cannot avoid parallel connections, set the receive mode to TEL priority mode, understanding
that the above problems may occur. You will only be able to receive faxes manually.
Note
xDSL is the generic term for the high speed digital communication technology with telephone line
such as ADSL/HDSL/SDSL/VDSL.
Connecting the telephone
Before connecting a telephone or answering machine, remove the Telephone connector cap.
For users in the UK
If the connector of the external device cannot be connected to the jack on the machine, you will
need to purchase a B.T. adapter to connect as follows:
Attach the B.T. adapter to the modular cable connecting the external device, then connect the B.T.
adapter to the (External device) jack.
Connecting to an Internet Telephone
Page 15 of 1127 pagesConfirming he Telephone Line Connec ion

(A) Digital Subscriber Line
(B) xDSL modem (splitter may not be built-in to the modem)
(C) WAN (Wide Area Network)
(D) Broadband router compatible with Internet Telephone
(E) Computer
(F) Telephone or answering machine
(G) LAN (Local Area Network)
(H) TEL
(I) LINE
*Port configurations and names may vary depending on the product.
Note
When connecting to the xDSL line, select the same line type as you are subscribing to in
Telephone line type.
See Setting the Telephone Line Type.
Connecting to an xDSL
(A) Digital Subscriber Line
(B) xDSL modem (splitter may not be built-in to the modem)
(C) Computer
(D) Telephone or answering machine
Important
When the splitter is not built-in to the modem, do not branch the telephone line before the
splitter (wall side). And also, do not connect splitters in parallel. The machine may not be able
to operate properly.
Note
When connecting to the xDSL line, select the same line type as you are subscribing to in
Telephone line type.
See Setting the Telephone Line Type.
Connecting to an ISDN Line
For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the
manuals supplied with your terminal adapter or dial-up router.
Setting the Telephone Line Type
Page 16 of 1127 pagesConfirming he Telephone Line Connec ion

Before using your machine, make sure you set the correct telephone line type for your telephone line. If
you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN
connections, contact the telephone company or service provider to confirm your line type.
Note
Telephone line type will not appear in countries or regions where Rotary pulse is not supported.
You can print User's data list to check the current setting.
For details, refer to the on-screen manual:
Advanced Guide
.
1. Display the Telephone line type screen.
(1) Press the Setup button.
(2) Select Device settings , and press the OK button.
(3) Select FAX settings, and press the OK button.
(4) Select FAX user settings, and press the OK button.
(5) Select Telephone line type, and press the OK button.
2. Select the telephone line type.
(1) Select the telephone line type.
Rotary pulse: Suitable for pulse dialing.
Touch tone: Suitable for tone dialing.
(2) Press the OK button.
3. Press the FAX button to return to the fax standby screen.
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Page 17 of 1127 pagesConfirming he Telephone Line Connec ion

Advanced Guide Troubleshooting
Contents > Preparing for Faxing > Specifying the Basic Settings for Faxing
Specifying the Basic Settings for Faxing
This section describes the basic settings for faxing such as how to register the sender information, to
enter numbers and letters, to set daylight saving time, etc.
Sender Information
Setting the Date and Time
Setting Daylight Saving Time (Summer Time)
Registering User Information
Entering Numbers, Letters, and Symbols
Other Basic Settings
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Page 18 of 1127 pagesSpecifying he Basic Se ings for Faxing

Advanced Guide Troubleshooting
Contents > Preparing for Faxing > Specifying the Basic Settings for Faxing > Sender Information
Sender Information
If the unit name and unit fax/telephone number are registered, they are printed with date and time as
sender information on the recipient's fax.
(A) Date and time of transmission
(B) Unit fax/telephone number
(C) Unit name
(D) The registered recipient's name is printed when sending faxes with the one-touch speed dial or
coded speed dial.
(E) Page number
Note
You can print User's data list to confirm the sender information you have registered.
For details, refer to the on-screen manual:
Advanced Guide
.
Available sender information settings
The following settings are available.
- When sending faxes in black & white, you can select whether to print the sender information
inside or outside the image area (TTI position).
- You can select FAX or TEL to be added in front of the unit fax/telephone number (FAX/TEL
number mark in TTI position).
- You can select the date print format from three formats: YYYY/MM/DD, MM/DD/YYYY, DD/MM/
YYYY (Date display format).
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Page 19 of 1127 pagesSender Informa ion

Advanced Guide Troubleshooting
Contents > Preparing for Faxing > Specifying the Basic Settings for Faxing > Setting the Date and Time
Setting the Date and Time
Note
When the machine is connected to a computer with the MP Drivers installed, the date and time
setting will be copied from the computer to the machine. As long as the date and time are set
accurately on your computer, you do not need to set them on the machine.
If you disconnect the power plug or when there is a power failure, the date and time setting on the
machine will be reset. When you connect the machine to a computer with the MP Drivers installed,
the setting may be copied to the machine once again.
1. Display the Date/time setting screen.
(1) Press the Setup button.
(2) Select Device settings , and press the OK button.
(3) Select Device user settings, and press the OK button.
(4) Select Date/time setting, and press the OK button.
2. Enter the date and time.
(1) Use the Numeric buttons to enter the date and time (in 24-hour format).
Enter only the last two digits of the year.
Note
You can also use the or button (Scroll Wheel) to enter the number.
If you misentered the date and time, use the or button to move the cursor under the
wrong number, and reenter the correct number.
(2) Press the OK button.
Note
The date display format can be selected from three formats: YYYY/MM/DD, MM/DD/YYYY,
or DD/MM/YYYY (Date display format).
3. Press the FAX button to return to the fax standby screen.
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Page 20 of 1127 pagesSe ing he Da e and Time