Canon imageRUNNER ADVANCE C5255 User manual

Canon
Service Guide

Canon imageRUNNER ADVANCE C5200 Series Service Guide
imageRUNNER ADVANCE C5200 Series Service Guide March 2014
Revision 3 Page i
Published by
Canon U.S.A., Inc.
One Canon Park
Melville, NY 11747-3336
1-800-OK-CANON
E-Mail: [e-mail]
Canon U.S.A. Homepage: http://www.usa.canon.com
Canon U.S.A. Internet e-Support Center Web Site: http://www.support.cusa.canon.com
Canon U.S.A. ISG Central Web Site: http://isgcentral.cusa.canon.com
Canon Network Access (CNA) Web Site: http://www.cna.cusa.canon.com
Distributed in the United States by Canon U.S.A., Inc.
IMPORTANT
THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE imageRUNNER
ADVANCE C5255/C5250/C5240/C5240A/C5235A.
SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM
ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER.
USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID DISCLOSURE OF
CONFIDENTIAL INFORMATION.
ALL PRICES LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PART NUMBERS LISTED MAY BE CHANGED WITHOUT NOTICE TO REFLECT ENGINEERING
REVISIONS.
REVISION HISTORY
Revision Date Sections Details
October 2012 All Release of the imageRUNNER ADVANCE C5200 Series
Service Guide.
1January 2013 All Update to the ColorPASS GX400
2May 2013 II Update Hardware Accessory Options
3 March 2014 All Addition of the imageRUNNER ADVANCE C5240A and
imageRUNNER ADVANCE C5235A

Canon imageRUNNER ADVANCE C5200 Series Service Guide
imageRUNNER ADVANCE C5200 Series Service Guide March 2014
Revision 3 Page ii
COPYRIGHTS AND TRADEMANRKS
This Service Guide is the property of Canon U.S.A., Inc.
© Canon U.S.A., Inc. 2014. All rights reserved.
Canon, imageRUNNER, and Always Ask for Canon Genuine Toner, Parts & Supplies are registered
trademarks of Canon Inc. imageWARE is a registered trademark of Canon U.S.A., Inc.
All other company names and product names may be trademarks or registered trademarks of their
respective owners, and are hereby acknowledged.
LEGAL NOTICES
The information contained in this Service Guide constitutes confidential information of Canon
U.S.A., Inc.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., this Service Guide is solely for
reference purposes and may be used only by an authorized Service Provider of Canon U.S.A., Inc. No
part of this Service Guide may be reproduced or transmitted in any form by any means, electronic or
mechanical, for any purpose without the prior written consent of Canon U.S.A., Inc., except as expressly
permitted herein.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., the Service Provider agrees to
indemnify Canon U.S.A., Inc. and to hold it harmless from and against any and all claims arising out of
Service Provider’s possession, use, or misuse of this Service Guide.
As an authorized Canon dealership for the imageRUNNER ADVANCE C5200 Series, you agree that the
imageRUNNER ADVANCE C5200 Series and its related hardware/software accessories will not be
exported from the United States except in strict accordance with the Export Administration Regulations of
the U.S. Department of Commerce and other U.S. laws and regulations controlling exports from the
United States.
Canon U.S.A., Inc. from time to time updates this online Service Guide and may modify the information
and/or specifications contained in it at any time without notice. Additionally, all prices and availability
dates listed herein are subject to change without notice. The latest version is available online at the ISG
Central and e-Support Center Web Sites noted above. Please make certain that you are using the latest
version. Specimens of Web pages included herein are for illustration purposes only.
DISCLAIMER
NEITHER CANON NOR ITS SUPPLIERS NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE
LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND
DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER), LOSS
OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS,
EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF
DATA, INCLUDING, WITHOUT LIMITATION, DATA STORED ON THE PRODUCT’S HARD DISK
DRIVE, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE
LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ITS SUPPLIERS OR
ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ITS SUPPLIERS OR
ANY AUTHORIZED SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,
THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO
PERSONS AND THE PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE
POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND
DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER.

Canon imageRUNNER ADVANCE C5200 Series Service Guide
imageRUNNER ADVANCE C5200 Series Service Guide March 2014
Revision 3 Page iii
Contents
I. Product Overview and Configuration----------------------------------------------------------------1
A. Overview ------------------------------------------------------------------------------------------------------------- 1
B. Configuration ------------------------------------------------------------------------------------------------------- 5
II. Hardware Accessory Options------------------------------------------------------------------------ 12
A. Duplex Color Image Reader Unit-E1------------------------------------------------------------------------12
B. Cassette Feeding Unit-AD2------------------------------------------------------------------------------------12
C. Cabinet Type-B1 --------------------------------------------------------------------------------------------------12
D. Paper Deck Unit-B2 ----------------------------------------------------------------------------------------------12
E. Tab Feeding Attachment Kit-B1 -----------------------------------------------------------------------------12
F. Envelope Feeder Attachment-D1----------------------------------------------------------------------------13
G. Inner 2-Way Tray-F1 ---------------------------------------------------------------------------------------------13
H. Inner Finisher-E1 -------------------------------------------------------------------------------------------------13
I. Inner Finisher Additional Tray-A1---------------------------------------------------------------------------13
J. Staple Finisher-J1------------------------------------------------------------------------------------------------14
K. Booklet Finisher-J1----------------------------------------------------------------------------------------------14
L. Copy Tray-J1-------------------------------------------------------------------------------------------------------14
M. External 2/3 Hole Puncher-B2 --------------------------------------------------------------------------------15
N. Copy Card Reader-F1 -------------------------------------------------------------------------------------------15
O. 2.5 inch/160 GB HDD-G1 ---------------------------------------------------------------------------------------15
P. 2.5 inch/1 TB HDD-H1 -------------------------------------------------------------------------------------------15
III. System Features and Options ----------------------------------------------------------------------- 16
A. Copy and Print Options ----------------------------------------------------------------------------------------16
1. Secure Watermark-B1---------------------------------------------------------------------------------------16
2. PS Printer Kit-AR1--------------------------------------------------------------------------------------------16
3. PCL International Font Set-A1-----------------------------------------------------------------------------16
4. Barcode Printing Kit-D1 -------------------------------------------------------------------------------------16
5. imagePASS-B2------------------------------------------------------------------------------------------------17
6. ColorPASS-GX400-------------------------------------------------------------------------------------------17
7. Direct Printer Kit (for PDF/XPS)-H1----------------------------------------------------------------------18
8. Additional Memory Type D (512 MB) --------------------------------------------------------------------18
B. Universal Send / Fax Features and Options-------------------------------------------------------------18
1. Universal Send Advanced Feature Set-F1 -------------------------------------------------------------18
2. Universal Send Security Feature Set-D1 ---------------------------------------------------------------18
3. Universal Send Digital User Signature Kit-C1 ---------------------------------------------------------18
4. Super G3 FAX Board-AE2----------------------------------------------------------------------------------18
5. Super G3 2nd Line Fax Board-AE1----------------------------------------------------------------------19
6. Super G3 3rd/4th Line Fax Board-AE1------------------------------------------------------------------19
7. Remote Fax Kit-A1 -------------------------------------------------------------------------------------------19
8. Adobe LiveCycle Rights Management ES Server Integration -------------------------------------19
C. Document Storage Capabilities------------------------------------------------------------------------------20
1. Mail Box---------------------------------------------------------------------------------------------------------20
2. Advanced Box -------------------------------------------------------------------------------------------------21
3. Network Storage ----------------------------------------------------------------------------------------------21
4. Memory Media Storage -------------------------------------------------------------------------------------22
D. Connectivity Options--------------------------------------------------------------------------------------------22
1. Web Access Software-H1 ----------------------------------------------------------------------------------22
2. USB Device Port-E3 -----------------------------------------------------------------------------------------22
3. Multimedia Reader/Writer-A2------------------------------------------------------------------------------22
4. Remote Operator's Software Kit-B1----------------------------------------------------------------------22

Canon imageRUNNER ADVANCE C5200 Series Service Guide
imageRUNNER ADVANCE C5200 Series Service Guide March 2014
Revision 3 Page iv
E. Security Features and Options-------------------------------------------------------------------------------23
1. Device Authentication and Usage Management ------------------------------------------------------23
2. Network Security----------------------------------------------------------------------------------------------24
3. Data Management and Security --------------------------------------------------------------------------25
4. Document Management and Security -------------------------------------------------------------------29
5. Audit Log--------------------------------------------------------------------------------------------------------30
6. iR-ADV Security Kit-C1 for IEEE 2600.1 Common Criteria Certification------------------------31
IV. Software Solutions -------------------------------------------------------------------------------------- 32
A. Document Management and Binding----------------------------------------------------------------------32
1. imageRUNNER ADVANCE Desktop---------------------------------------------------------------------32
2. imageRUNNER ADVANCE Quick Printing Tool ------------------------------------------------------32
3. imageWARE Document Server ---------------------------------------------------------------------------32
4. imageWARE Scan Manager DS --------------------------------------------------------------------------32
5. eCopy PDF Pro Office---------------------------------------------------------------------------------------33
B. Scan Management------------------------------------------------------------------------------------------------33
1. Workflow Composer and Connectors--------------------------------------------------------------------33
2. Authorized Send ----------------------------------------------------------------------------------------------33
3. uniFLOW (Scanning)-----------------------------------------------------------------------------------------34
4. Cloud Portal for imageRUNNER ADVANCE-----------------------------------------------------------34
5. eCopy ShareScan --------------------------------------------------------------------------------------------34
C. Print/Output Management -------------------------------------------------------------------------------------34
1. Canon Mobile Printing---------------------------------------------------------------------------------------34
2. Direct Print and Scan for Mobile --------------------------------------------------------------------------35
3. uniFLOW--------------------------------------------------------------------------------------------------------35
4. Advanced Anywhere Print (AA-PRINT) -----------------------------------------------------------------35
5. Universal Login Manager -----------------------------------------------------------------------------------36
6. EFI PrintMe-----------------------------------------------------------------------------------------------------37
D. Device Security and Management --------------------------------------------------------------------------38
1. Advanced Authentication – Proximity Card (AA-PROX) --------------------------------------------38
2. imageRUNNER ADVANCE Tracker ---------------------------------------------------------------------38
3. imageWARE Enterprise Management Console and Plug-ins--------------------------------------38
4. uniFLOW Device Security & Management -------------------------------------------------------------39
5. uniFLOW Serverless Secure Print------------------------------------------------------------------------39
6. MEAP Web-----------------------------------------------------------------------------------------------------39
V. Dealer Sales/Service Authorization ---------------------------------------------------------------- 40
VI. Educational Training------------------------------------------------------------------------------------ 41
A. Training Program Overview-----------------------------------------------------------------------------------41
B. Certification --------------------------------------------------------------------------------------------------------42
C. Who Should Attend ----------------------------------------------------------------------------------------------42
D. Learning Path for Service Technicians not certified on the imageRUNNER ADVANCE
5000 Series -------------------------------------------------------------------------------------------------------------42
1. Online Courses – Technician Training-------------------------------------------------------------------42
2. Classroom – Technician Training-------------------------------------------------------------------------43
3. Prerequisites---------------------------------------------------------------------------------------------------43
E. Learning Path for Service Technicians certified on the imageRUNNER ADVANCE 5000
Series---------------------------------------------------------------------------------------------------------------------43
F. Training Facilities ------------------------------------------------------------------------------------------------44
1. Classroom------------------------------------------------------------------------------------------------------44
2. e-Learning------------------------------------------------------------------------------------------------------44
G. Course Equipment -----------------------------------------------------------------------------------------------44
H. Service Materials -------------------------------------------------------------------------------------------------44

Canon imageRUNNER ADVANCE C5200 Series Service Guide
imageRUNNER ADVANCE C5200 Series Service Guide March 2014
Revision 3 Page v
VII. Servicing Notes------------------------------------------------------------------------------------------- 45
A. Power and Plug Requirements-------------------------------------------------------------------------------45
B. Hardware Configuration Chart -------------------------------------------------------------------------------47
C. Installation Weight & Dimensions---------------------------------------------------------------------------48
D. Installation Space Requirements----------------------------------------------------------------------------49
E. Estimated Installation Times ---------------------------------------------------------------------------------52
F. Recommended System Engineer Requirements-------------------------------------------------------53
G. Serviceability-------------------------------------------------------------------------------------------------------54
H. Remote Serviceability-------------------------------------------------------------------------------------------55
1. imageWARE Remote----------------------------------------------------------------------------------------55
2. Content Delivery System------------------------------------------------------------------------------------56
I. Device Configuration Management-------------------------------------------------------------------------57
J. Firmware Upgrades Using the Service Support Tool-------------------------------------------------58
1. Upgrade Functions: ------------------------------------------------------------------------------------------58
2. Backup / Restore RAM Data-------------------------------------------------------------------------------58
K. Computer Requirements for Downloading Firmware-------------------------------------------------59
L. LMS (License Management System) -----------------------------------------------------------------------60
M. Content Delivery System Web Site -------------------------------------------------------------------------61
N. Hard Disk Drive Handling--------------------------------------------------------------------------------------62
O. Special Tools, Solvents and Oils----------------------------------------------------------------------------63
P. Consumables ------------------------------------------------------------------------------------------------------65
Q. Consumable Parts------------------------------------------------------------------------------------------------66
R. Periodic Replacement Parts ----------------------------------------------------------------------------------69
S. Periodic Maintenance-------------------------------------------------------------------------------------------70
T. The Waste Toner Container-----------------------------------------------------------------------------------72
U. Soft Counter--------------------------------------------------------------------------------------------------------73
V. MEAP Counter-----------------------------------------------------------------------------------------------------74
VIII. Suggested End-User Customer Service Offerings-------------------------------------------- 75
A. Monthly Copy/Print Volume-----------------------------------------------------------------------------------75
B. Limited Warranty Support -------------------------------------------------------------------------------------76
1. End-User Limited Warranty Conditions------------------------------------------------------------------76
2. GPR-30/31 Drum Unit Limited Warranty----------------------------------------------------------------76
3. Flat-Rate Program--------------------------------------------------------------------------------------------76
4. Warranty Parts for Repair-----------------------------------------------------------------------------------78
5. e-Tag-------------------------------------------------------------------------------------------------------------80
6. Online Limited Warranty Credit Inquiry------------------------------------------------------------------82
IX. Product Technical Support Offerings ------------------------------------------------------------- 86
A. Dealer Support Requirements--------------------------------------------------------------------------------86
B. Canon USA Support Offerings-------------------------------------------------------------------------------87
1. Canon USA Technical Support Center------------------------------------------------------------------87
2. NAVI -------------------------------------------------------------------------------------------------------------89
3. Internet Support-----------------------------------------------------------------------------------------------92
X. Appendix---------------------------------------------------------------------------------------------------- 95
A. Registered Paper Types and Weight-----------------------------------------------------------------------95
B. Specifications------------------------------------------------------------------------------------------------------96
C. Warranty----------------------------------------------------------------------------------------------------------- 106
1. Main Unit Limited Warranty ------------------------------------------------------------------------------106
2. GPR-30 Drum Unit Limited Warranty------------------------------------------------------------------ 107
3. GPR-31 Drum Unit Limited Warranty------------------------------------------------------------------ 108
D. List of Tables----------------------------------------------------------------------------------------------------- 109
E. List of Figures --------------------------------------------------------------------------------------------------- 110

Canon imageRUNNER ADVANCE C5200 Series Service Guide
imageRUNNER ADVANCE C5200 Series Service Guide March 2014
Revision 3 Page 1
I. Product Overview and Configuration
A. Overview
The Canon imageRUNNER ADVANCE C5200 Series consists of the
imageRUNNER ADVANCE C5255/C5250/C5240A/C5235A and the
imageRUNNER ADVANCE C5240 Printer Model. These models are the
successor models to the imageRUNNER ADVANCE C5051/C5045/C5035 and
C5030 models.
These models bring the following capabilities to users in a mid- to low-volume
office environment:
Print and Copy Speeds using LTR (letter-sized) paper:
imageRUNNER
ADVANCE C5255 imageRUNNER ADVANCE C5250 imageRUNNER ADVANCE C5240A imageRUNNER ADVANCE C5235A
B&W
(Black and White) Up to 55 ppm
(pages-per-minute) Up to 50 ppm Up to 40 ppm Up to 35 ppm
Color Up to 51 ppm Up to 45 ppm Up to 35 ppm Up to 30 ppm
The imageRUNNER ADVANCE C5255/C5250 include the Single-Pass
Duplexing Automatic Document Feeder (ADF) with a 150-sheet capacity
(20 lb bond (80 g/m2)).
The imageRUNNER ADVANCE C5240A/C5235A are the successor to the
imageRUNNER ADVANCE C5240/C5235 and includes the Single-Pass
Duplexing ADF with a 150-sheet capacity (20 lb bond (80 g/m2)).
The imageRUNNER ADVANCE C5240 Printer Model is a printer only
version of the imageRUNNER ADVANCE C5240A and includes a printer
cover in place of the ADF.
Standard 160 GB hard disk drive (HDD) that is expandable to a 1 TB HDD
and 2 GB of RAM (Random Access Memory) expandable to 2.5 GB.
A maximum paper size of 12” x 18” is supported. The standard paper
sources (two paper cassettes and one multi-purpose tray) can hold a
maximum of 1,200 sheets of paper. Adding the optional Cassette Feeding
Unit-AD2 and Paper Deck Unit-B2, the device can hold a maximum of
5,000 sheets.
Standard USB memory support. Two USB ports (one is on the right side of
the control panel, and another on the back right of the main unit) are
available for scanning to or printing from USB memory media. SD memory
cards, SDHC memory cards, CF (Compact Flash) cards, Microdrives,
Memory Stick, Memory Stick PRO, and other types of memory media can
be used if the optional Multimedia Reader/Writer is installed.
Advanced RAPID Fusing Technology for quick warm up times and first
copy output times.
Compact E-Drum increases halftone density for print quality consistency.
Standard Color Send and UFR II printing.

Canon imageRUNNER ADVANCE C5200 Series Service Guide
imageRUNNER ADVANCE C5200 Series Service Guide March 2014
Revision 3 Page 2
All imageRUNNER ADVANCE C5200 Series machines are ENERGY
STAR qualified.1
The ability to activate optional software products via the License
Management System. Refer to the LMS (License Management System)
section for further details.
Table 1 - imageRUNNER ADVANCE C5200 Series Comparison
Feature imageRUNNER ADVANCE
C5255 C5250 C5240A C5235A
Copy / Print Speed (ppm) (LTR) B&W Up to 55 Up to 50 Up to 40 Up to 35
Color Up to 51 Up to 45 Up to 35 Up to 30
Optimum Copy Volume (copies/prints)
(Approximately) 12,000 – 60,000 10,000 – 50,000 8,000 – 45,000 5,000 – 30,000
Scan Speed
(LTR, 300 dpi)
Simplex B&W 75 ipm (images per minute)
Color
Duplex B&W 120 ipm
Color
Scan Speed
(LTR, 600 dpi)2
Simplex B&W 75 ipm
Color 51 ipm
Duplex B&W 75 ipm
Color 51 ipm
Resolution Scan Up to 600 x 600 dpi Copy
Print Up to 1,200 x 1,200 dpi
ADF (Automatic Document Feeder) Single-Pass Duplexing ADF (Standard)
ADF Capacity (20 lb bond (80 g/m²)) Up to 150 sheets
Maximum Paper
Size
Cassette 1 12” x 15 3/8”
Cassette 2, 3, and 4
3
12” x 18”
Multi-Purpose Tray 12 5/8” x 18”
Paper Weight Cassettes 14 lb bond to 80 lb cover (52 to 220 g/m²)
Multi-Purpose Tray 14 lb bond to 140 lb index (52 to 256 g/m²)
Paper Capacity
(Standard) Cassettes Up to 550 sheets (20 lb bond (80 g/m
2
)) x 2
Multi-Purpose Tray Up to 100 sheets (20 lb bond (80 g/m
2
))
Paper Capacity
Standard Two Paper Cassettes: Up to 550 sheets each
Multi-Purpose Tray: Up to 100 sheets
Optional Two Paper Cassettes: Up to 550 sheets each
Paper Deck Unit-B2: Up to 3,500 sheets
Maximum Up to 5,000 sheets
Multiple Copies 1 to 999 sheets
Printer Memory Standard 2 GB
Maximum 2.5 GB
Hard Disk Drive Standard 160 GB
Maximum 1 TB
Warm Up Time
(at a room temp.
of 68°F (20°C))
From Power On Approximately 31 seconds
From Sleep Mode Approximately 18 seconds Approximately 15 seconds
1 If any options are installed, the device may no longer be ENERGY STAR qualified.
2 Requires the optional Additional Memory Type-D (512 MB).
3 Paper drawers 3 and 4 are optional with the Cassette Feeding Unit-AD2.

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Revision 3 Page 3
Table 1 - imageRUNNER ADVANCE C5200 Series Comparison (Continued)
Feature imageRUNNER ADVANCE
C5255 C5250 C5240A C5235A
FCOT
(First Copy Output
Time)
B&W Approximately 3.9 seconds Approximately 5.4 seconds
Color Approximately 6.0 seconds Approximately 8.1 seconds
Toner Yield (LTR) B&W Approximately
44,000 images Approximately
36,000 images
Color Approximately
38,000 images Approximately 27,000 images
Drum Yield (LTR) B&W Approximately 171,000 Approximately 169,000
Color Approximately 85,000 Approximately 59,000
Copy Standard
Store Mail Box Standard Advanced Box Standard
USB Media Support Standard (Scan)
4
Print
imagePASS
(Embedded) Optional imagePASS-B2 5, 6
ColorPASS (Server) Optional ColorPASS-GX400 5, 6, 7, 8
UFR II Standard
PCL Optional:
PCL Printer Kit-AR1 9
imagePASS-B2 5,6
Direct Print
Standard: (JPEG, TIFF)
Optional:
Direct Printer Kit (for PDF/XPS)-H1 6, (PDF, XPS)
PS Printer Kit-AR1 5,6, (PDF only)
PostScript
Optional:
PS Printer Kit-AR1 6,9
imagePASS-B2 5,6
ColorPASS-GX400 5,6,7,8
Send
Universal Send Standard
PDF High
Compression Standard
Searchable PDF Standard
OOXML Standard
PDF Advanced
Feature Set Optional 10
PDF Security Feature
Set Optional 11
PDF Digital User
Signature Optional
4 The optional Multimedia Reader/Writer adds support for SD Card, Compact Flash, Memory Stick, and Micro Drive.
5 PCL Printer Kit-AR1, PS Printer Kit-AR1. imagePASS-B2 and ColorPASS-GX400 cannot be installed at the same time.
6 Requires Additional Memory Type D (512MB).
7 Can be attached to the imageRUNNER ADVANCE C5255 only
8 Not available at the time of the imageRUNNER ADVANCE C5200 Series product launch
9 Cannot be installed with ColorPASS-GX400 or imagePASS-B2 controller.
10 Includes Trace & Smooth PDF, and PDF with Adobe Reader Extensions format support.
11 Includes Digital Device Signature (PDF/XPS) and Encrypted PDF modes.

Canon imageRUNNER ADVANCE C5200 Series Service Guide
imageRUNNER ADVANCE C5200 Series Service Guide March 2014
Revision 3 Page 4
Table 1 - imageRUNNER ADVANCE C5200 Series Comparison (Continued)
Feature imageRUNNER ADVANCE
C5255 C5250 C5240A C5235A
Fax
Single Line Optional w/Super G3 FAX Board-AE2
2
nd
Line Optional w/Super G3 2
nd
Line Fax Board-AE1
3
rd
/4
th
Line Optional w/Super G3 3
rd
/4
th
Line Fax Board-AE1
Remote Fax Optional w/Remote Fax Kit-A1
Network Standard Ethernet 1000Base-T/100Base-TX/10Base-T
Optional Wireless LAN w/Wireless LAN Kit
Remote UI Standard
MEAP Capability Standard
AMS (Access Management System) Standard

Canon imageRUNNER ADVANCE C5200 Series Service Guide
imageRUNNER ADVANCE C5200 Series Service Guide March 2014
Revision 3 Page 5
B. Configuration
Note: All configurations shown are for reference purposes only, and are subject
to change without notice. Please refer to the Dealer Price List on the ISG
Central Web Site for the most up-to-date item numbers.
Table 2 – Configuration
Item Part Number12
imageRUNNER ADVANCE C5255 with the optional Saddle Finisher and External 2/3 Hole Puncher
imageRUNNER ADVANCE C5255 Base Model 13 5558B003AA
imageRUNNER ADVANCE C5250 Base Model 13 5559B003AA
imageRUNNER ADVANCE C5240A Base Model 13 5560B055AA
imageRUNNER ADVANCE C5235A Base Model13 5561B066AA
imageRUNNER ADVANCE C5240 Printer Model 14 5560B012AA
12 Part numbers are subject to change without notice.
13 Ships standard with 2 x 550-sheet Paper Cassettes, UFRII Printing, Color Universal Send with PDF High Compression,
Searchable PDF/XPS, OOXML (Scan to Word and PPT), Access Management System, HDD Data Erase, IP Sec, Single Pass
Duplexing Automatic Document Feeder, Color Image Reader, Ethernet 1000Base-T/100Base-TX/10Base-T, USB 2.0 high
speed connectivity, Color Network ScanGear and Drum Units.
14 Ships standard with 2 x 550-sheet Paper Cassettes, UFRII Printing, Access Management System, Printer Cover, Ethernet
1000Base-T/100Base-TX/10Base-T, USB 2.0 high speed connectivity and Drum Units. Please note Printer Cover is shipped
separately.

Canon imageRUNNER ADVANCE C5200 Series Service Guide
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Revision 3 Page 6
Table 3 – Hardware Accessories
Hardware Accessories
Item Part Number
12
Cassette Feeding Unit-AD2
15
3654B007AA
Cabinet Type-B1
15
4363B001AA
Paper Deck Unit-B2
16
3655B004AA
Inner 2-way Tray-F1
17
3661B001AB
Inner Finisher-E1
17
5589B001AA
Inner Finisher Additional Tray-A1 3662B001AB
Staple Finisher-J1 (Includes the Buffer Pass Unit-G1)
17
5587B002AA
Booklet Finisher-J1 (Includes the Buffer Pass Unit-G1)
17
5588B002AA
External 2/3 Hole Puncher-B2
18
3660B006AA
FL Cassette-AG1
19
3663B001AA
FL Cassette-AH1
20
3664B001AA
Envelope Feeder Attachment-D1
21
3665B001AB
Tab Feeding Attachment Kit-B1
21
22
6793A004AA
Copy Tray-J1
23
8815A001AB
Utility Tray-A2 3723B002AA
USB Key Board (Cherry)
24
1266V426
Key Switch Unit-A2 8203A002AA
Copy Card Reader-F1
25
4784B001AA
Copy Card Reader Attachment Kit-B3 3684B003AA
Canon Card Set-A1 (1-30) 4781B001AA
Canon Card Set-A2 (31-100) 4781B002AA
Canon Card Set-A3 (101-200) 4781B003AA
Canon Card Set-A4 (201-300) 4781B004AA
Canon Card Set-A5 (301-500) 4781B005AA
Canon Card Set-A6 (501-1000) 4781B006AA
Braille Label Kit-F1 7518A004AA
ADF Access Handle-A1 1095B001AA
Copy Control Interface Kit-A1
26
3726B001AA
Convenience Stapler-B1 1727V838
Universal Keyboard Stand-A1 2212V477
Card Reader Assembly for Universal Keyboard Stand 2212V478
12 Part numbers are subject to change without notice.
15 The Cassette Feeding Unit-AD2 and Cabinet Type-B1 cannot be installed at the same time.
16 Cassette Feeding Unit-AD2 is required to install the Paper Deck Unit-B2.
17 The Staple Finisher-J1, Booklet Finisher-J1, Inner Finisher-E1, and Inner 2-Way Tray-F1 cannot be installed at the same time.
18 Requires the Staple Finisher-J1 or Booklet Finisher-J1.
19 Optional replacement 12” x 18” cassette for Paper Drawers 2, 3, and 4.
20 Optional replacement LGL (Legal) cassette for Paper Drawer 1.
21 Can only be installed in Paper Drawer 2.
22 If the Inner Finisher-E1 is installed, Copy Tray-J1 is required for tab output.
23 Cannot be installed with Staple Finisher-J1 or Booklet Finisher-J1.
24 When installing USB Keyboard it is recommended to install the Utility Tray-A2 or Universal Keyboard Stand-A1
25 Requires the Copy Card Reader Attachment Kit-B3
26 Cannot be installed if Copy Card Reader-F1 is installed.

Canon imageRUNNER ADVANCE C5200 Series Service Guide
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Revision 3 Page 7
Table 4 – System Accessories
System Accessories
Item
Box Part
Number 12 eLAN Number 27
PCL Printer Kit-AR1 28 5592B002AA 5592B005AA
PCL International Font Set-A1 29 4821B001AA 4821B003AA
PS Printer Kit-AR1 28 6 5593B002AA 5593B005AA
Direct Printer Kit (for PDF/XPS)-H1 6 30 3674B002AA 3674B004AA
Encrypted Secure Print Software-D1 1337B006AB 1337B011AA
Barcode Printing Kit-D1 29 3999B001AA 3999B004AA
Web Access Software-H1 31 2738B006AA 2738B007AA
Universal Send Advanced Feature Set-F1 30 3405B015AA 3405B016AA
Universal Send Security Feature Set-D1 30 3406B002AA 3406B006AA
Universal Send Digital User Signature Kit-C1 32 1326B010AA 1326B013AA
Super G3 FAX Board-AE2 3675B012AA -
Super G3 2nd Line Fax Board-AE1 33 3676B002AA -
Super G3 3rd/4th Line Fax Board-AE1 34 3677B002AA -
Remote Fax Kit-A1 35 3679B002AA 3679B005AA
Secure Watermark-B1 1082B006AA 1082B010AA
USB Device Port-E3 5594B003AA -
Multimedia Reader/Writer-A2 36 3721B002AA -
Additional Memory Type D (512 MB) 37 5595B001AA -
Document Scan Lock Kit-B1 3840B007AA -
HDD Data Encryption & Mirroring Kit-C738 39 3718B004AA -
Removable HDD Kit-AC1 40 3715B001AA -
HDD Data Erase Scheduler V2.241 - 4164BJ92AA
12 Part numbers are subject to change without notice.
27 The eLAN (Electronic License Access Number) is delivered via the CNA (Canon Network Access) Web Site.
28 Cannot be installed with ColorPASS-GX400 or imagePASS-B2 controller.
29 Requires the PCL Printer Kit-AR1.
30 Contains multiple options. Current (tangible) item requires multiple LANs to generate multiple license keys for activation. New
eLAN item (intangible) utilizes single eLAN to generate multiple license keys or files for activation.
31 Requires the PS Printer Kit-AR1 or Direct Print Kit (for PDF/XPS)-H1 to print PDF files.
32 SSO-H settings are required.
33 Requires the optional Super G3 FAX Board-AE2.
34 Requires the Super G3 FAX Board-AE2, Super G3 2nd Line Fax Board-AE2, and Additional Memory Type D (512 MB).
35 Cannot be installed with the Super G3 FAX Board-AE2.
36 Requires the optional USB Device Port-E3.
37 Required for 600 dpi color scanning and the 3rd/4th fax line.
38 HDD Mirroring feature requires two hard drives, either one additional 2.5inch/160GB HDD-G1 with standard 160GB HDD or
two 2.5 inch/1TB HDD-H1 replacing standard 160GB HDD.
39 HDD Encryption function can be enabled without HDD Mirroring. Second HDD is not required for HDD Encryption.
40 Cannot be configured with the 2,5inch/1TB HDD-H1.
41 Requires firmware V 17.10 or higher

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Revision 3 Page 8
Table 4 – System Accessories (Continued)
System Accessories
Item
Box Part
Number 12 eLAN Number 28
2.5 inch/160 GB HDD-G1 42 5596B001BA -
2.5 inch/1 TB HDD-H1 5597B001AA -
Voice Guidance Kit-F2 43 3681B003AA -
Voice Operation Kit-C2 43 3682B004AB -
Remote Operators Software Kit-B1 4001B002AA 4001B004AA
iR-ADV Security Kit-C1 for IEEE 2600.1 Common Criteria Certification
Set 5598B006AA -
Silex Wireless Bridge SX-2500CG 8034B002AA -
12 Part numbers are subject to change without notice.
27 The eLAN (Electronic License Access Number) is delivered via the CNA (Canon Network Access)
Web Site.
Table 5 – System Connectivity Accessories
System Accessories
Item
Box Part
Number 12 eLAN Number 28
imagePASS-B2 5,65348B001AA -
Hot Folder v3 (for imagePASS-B2) 0123B004AA -
Graphic Arts Productivity package 7752A025AA -
ColorPASS-GX400 5,6, 44, 45 5829B001AA -
SeeQuence Impose (for imagePASS-B2 & ColorPASS-GX400) 6596A035AA -
SeeQuence Compose 2351B003AA -
SeeQuence Suite 7752A025AA -
Removable Hard Disk Drive Kit-B1 (for ColorPASS-GX400) 0134B003AA -
Graphic Arts Package, Premium Edition, V.2.2 (for ColorPASS-GX400) 7752A022AA -
X-Rite Eye-One (for ColorPASS-GX400) 8002A004AA -
Integrated Interface & Stand-A1 (for ColorPASS-GX400) 46 1099V652 -
5PCL Printer Kit-AR1, PS Printer Kit-AR1. imagePASS-B2 and ColorPASS-GX400 cannot be
installed at the same time.
6Requires Additional Memory Type D (512MB).
12 Part numbers are subject to change without notice.
27 The eLAN (Electronic License Access Number) is delivered via the CNA (Canon Network Access)
Web Site.
42 For the HDD Mirroring function only. Cannot be used to increase storage capacity.
43 The Voice Guidance Kit-F2 and Voice Operation Kit-C2 cannot be installed together.
44 Ships standard with Hot Folder, Graphic Arts Feature Set. Paper Catalog Kit, Secure Erase and VDP Kit.
45 For the imageRUNNER ADVANCE C5255 only.
46 Comes with 22" LCD monitor, keyboard, mouse and stand.

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Table 6 – Supplies and Consumables
Supplies and Consumables
Item Part Number 12
Stamp Ink CRG-C1 1857B001AA
Staple-J1 (for Staple Finisher-J1 & Booklet Finisher-J1 & Inner Finisher-E1) 47 6707A001AC
Staple Cartridge-D2 (for Booklet Finisher-J1) 48 0250A002AD
12 Part numbers are subject to change without notice.
Table 7 – Drum and Toner
Drum and Toner
Item Part Number 12
GPR-30 Black Drum Unit 49 2776B004BA
GPR-30 Color Drum Unit 49 2777B004BA
GPR-31 Black Drum Unit 50 2778B004BA
GPR-31 Color Drum Unit 50 2779B004BA
GPR-30 Black Toner 49 2789B003AA
GPR-30 Cyan Toner 49 2793B003AA
GPR-30 Magenta Toner 49 2797B003AA
GPR-30 Yellow Toner 49 2801B003AA
GPR-31 Black Toner 50 2790B003AA
GPR-31 Cyan Toner 50 2794B003AA
GPR-31 Magenta Toner 50 2798B003AA
GPR-31 Yellow Toner 50 2802B003AA
12 Part numbers are subject to change without notice.
47 Used for corner/double stapling only. Three (3) cartridges per case, 5,000 staples per cartridge.
48 Used for booklet finishing only. Three (3) cartridges per case, 2,000 staples per cartridge.
49 For the imageRUNNER ADVANCE C5255 and C5250 only.
50 For the imageRUNNER ADVANCE C5240A and C5235A only.

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Table 8 – imageRUNNER ADVANCE Solutions
imageRUNNER ADVANCE Solutions
Item
Box Part
Number 12 eLAN Number 27
imageRUNNER ADVANCE Desktop V3.0 1L with 3 yrs Software
Maintenance - 4140B397AA
imageRUNNER ADVANCE Desktop V3.0 5L with 3 yrs Software
Maintenance - 4140B398AA
imageRUNNER ADVANCE Desktop V3.0 20L with 3 yrs Software
Maintenance - 4140B399AA
imageRUNNER ADVANCE Desktop V3.0 10L NFR
51
- 4140B400AA
Workflow Composer w/ MEAP Connectors V2.2 1L (1 to 4 licenses)
52
- 4165B073AA
Workflow Composer w/ MEAP Connectors V2.2 1L (5 to 19 licenses)
53
- 4165B074AA
Workflow Composer w/ MEAP Connectors V2.2 1L (20 or more
licenses) 54 - 4165B075AA
Workflow Composer w/ MEAP Connectors V2.2 1L NFR - 4165B079AA
imageRUNNER ADVANCE Tracker V1.3 1L (1 to 4 licenses)
52
- 4148B396AA
imageRUNNER ADVANCE Tracker V1.3 1L (5 to 19 licenses)
53
- 4148B397AA
imageRUNNER ADVANCE Tracker V1.3 1L (20 or more licenses)
54
- 4148B398AA
imageRUNNER ADVANCE Tracker V1.3 1L NFR - 4148B407AA
MEAP Connector for SharePoint Server v1.1 (1 Device)
55
- 4165B036AB
AA PROX V2.3 with WFC & MEAP Connectors - 5105B036AA
AA PROX V2.3 with Tracker - 5105B037AA
AA PROX V2.3 Software Only 56 57 - 4164BF13AA
AA PROX V2.3 NFR Software Only 56 57 - 4164BF14AA
AA PROX V2.3 Starter Package 56 58 5105B030AA -
AA PROX V2.3 NFR Starter Kit 56 58 5105B031AA -
Authorized Send Kit V5.0 (1 License) 56 - 4164BE36AA
Authorized Send Kit V5.0 (10 Licenses) 56 - 4164BE37AA
Authorized Send Kit V5.0 (100 Licenses)56 - 4164BE38AA
Authorized Send Kit V5.0 (I License NFR) 56 - 4164BE39AA
imageWARE Document Server V2.0E 1L with 3 yrs Software
Maintenance 59 - 4143B039AB
imageWARE Document Server V2.0E 1L NFR - 4143B045AB
12 Part numbers are subject to change without notice.
51 This NFR License expires one (1) year from the date of registration.
52 This item requires an order of one (1) units or more. No Split Purchases.
53 This item requires an order of one (5) units or more. No Split Purchases.
54 This item requires an order of one (20) units or more. No Split Purchases.
55 Workflow Composer must be installed. MEAP Connector for SharePoint Server 2007/2010 does not have Software
Maintenance.
56 AA PROX and Authorized Send Kit Jar file will be attained through download only from http://www.canon.com/fau/downloads/
57 Software only. Supported RF IDeas pcProx Card Reader is required.
58 Starter Package includes AA-PROX (1 License). RF IDeas pcProx Card Reader for HID Prox and HID Prox Sample Card Set
(10 Cards). Device Port option is required.
59 imageWARE Document Server Software and imageWARE Scan Manager DS Software ships standard with three years
Software Maintenance.

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Table 8 – imageRUNNER ADVANCE Solutions (Continued)
imageRUNNER ADVANCE Solutions
Item
Box Part
Number 12 eLAN Number 27
Client Access License for imageWARE Document Server V2.0 5CAL - 4143B046AB
Client Access License for imageWARE Document Server V2.0 20CAL - 4143B047AB
Client Access License for imageWARE Document Server V2.0 100CAL - 4143B048AB
Client Access License for imageWARE Document Server V2.0 10CAL
NFR - 4143B049AB
imageWARE Doc
ument Server 1L 1 yr Software Maintenance Extension
60 7494A696AA -
imageWARE Document Server V1.1 1L & DT 5L 1 yr Software
Maintenance Extension 60 7494A766AA -
imageRUNNER ADVANCE Desktop 1L 1yr Maintenance Extension
60
7494A752AA -
imageRUNNER ADVANCE Desktop 5L 1 yr Software Maintenance
Extension 60 7494A689AA -
imageRUNNER ADVANCE Desktop 20L 1yr Maintenance Extension
60
7494A751AA -
imageWARE Scan Manager DS V1.1E 1L with 3 yrs Software
Maintenance 59 7494A698AB -
imageWARE Scan Manager DS V1.0/1.1 EFS 1L 1 yr Software
Maintenance Extension 60 7494A699AA -
imageWARE Scan Manager DS V1.1E 1L NFR
61
7494A700AB -
12 Part numbers are subject to change without notice.
27 The eLAN (Electronic License Access Number) is delivered via the CNA (Canon Network Access)
Web Site.
60 Software Maintenance Extensions can be purchased and registered up to 5 years in advance.
61 Up to three (3) NFR packages per showroom location are available.

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II. Hardware Accessory Options
A. Duplex Color Image Reader Unit-E1
Standard on the imageRUNNER ADVANCE C5255/C5250/5240A/5235A
2-Sided Single Pass
150-sheet capacity
Scanning speed: Up to 120 ipm B&W and color duplex in 300 dpi
B. Cassette Feeding Unit-AD2
2 drawers that hold up to 550 sheets (20 lb bond (80 g/m2)) each
Maximum paper size: 12” x 18”
Paper weight: 14 lb bond to 80 lb cover (52 to 220 g/m²)
The optional Paper Deck Unit-B2 can be attached.
C. Cabinet Type-B1
Provides additional storage space for supplies
The optional Cassette Feeding Unit-AD2 and Cabinet Type-B cannot be
installed at the same time
The optional Paper Deck Unit-B2 cannot be attached
D. Paper Deck Unit-B2
Holds up to 2,700 sheets (@ 20 lb bond (80 g/m2))
Supports LTR-sized paper only
Paper weight: 14 lb bond to 80 lb cover (52 to 220 g/m²)
Requires the Cassette Feeding Unit-AD2
Cannot be installed with the Cabinet Type-B1
E. Tab Feeding Attachment Kit-B1
Installed in the 2nd paper drawer of the Main Engine
Enables printing on tab paper from the cassette tray
The Tab Feeding Attachment Kit-B1 cannot be installed with the Envelope
Feeder Attachment-D1

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F. Envelope Feeder Attachment-D1
Installed only in the 2nd paper drawer of the Main Engine
Holds up to 50 envelopes (or envelopes stacked to approximately 1.18”
(30 mm) in height)
The Envelope Feeder Attachment-D1 cannot be installed with the Tab
Feeding Attachment Kit-B1
G. Inner 2-Way Tray-F1
Provides two trays with a capacity of up to 350-sheets (up to 250-sheets for the
upper tray and up to 100-sheets for the lower tray).
H. Inner Finisher-E1
Contains one tray, which holds up to 500-sheets (80 g/m2)
Can corner or double staple approximately 50 sheets of paper (LTR, 14 to
21 lb bond (52 to 81 g/m2)).
Paper weight: 14 lb bond to 140 lb index (52 to 256 g/m²)
I. Inner Finisher Additional Tray-A1
Adds an additional output tray to the Inner Finisher-E1
When attached the Inner Finisher-E1 holds up to 100-sheets on the upper
tray and up to 200-sheets on the lower tray

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J. Staple Finisher-J1
Contains two trays, which holds up to 3,000 sheets (1,300 sheets for top
tray, 1,700 sheets for lower tray).
Can corner or double staple up to 50 sheets of paper.
Paper weight: 14 lb bond to 140 lb index (52 to 256 g/m²)
Supports the optional External 2/3 Hole Puncher-B2 to provide hole punch
capabilities.
K. Booklet Finisher-J1
Contains two trays, which holds up to 3,000 sheets (1,300 sheets for top
tray, 1,700 sheets for lower tray).
Can corner or double staple up to 50 sheets of paper.
Paper weight:14 lb bond to 140 lb index (52 to 256 g/m²).
16-Sheet saddle stitch up to 12’ X 18”.
Saddle stitch booklet capacity up to 25 sets
V-Fold (1-Sheet Only)
Supports the optional External 2/3 Hole Puncher-B2 to provide hole punch
capabilities.
L. Copy Tray-J1
100-sheet output capacity
Required for tab output when configured with Inner Finisher Additional
Tray-A1