Canon PC1000s User manual

SERVICE
MANUAL
REVISION I
Canon
AUG 2002 HY8-19AW-010
(xlmmHTOa#12CM)IHC. Pro(PC100[lslhnOdXASSWQOsFlflr.lm2#19

INTRODUCTION
1 Symbols Used
This documentation uses the following symbols to indicate special information:
Symbol Description
A
Indicates an item of a non-specific nature, possibly classified as Note, Caution,
orWarning.
A
Indicates an item requiring care to avoid electric shocks.
Indicates
an item requiring care to avoid combustion (fire).
Indicates an item prohibiting disassembly to avoid electric shocks orproblems.
Indicates
an item requiring disconnection of the power plug from the electric
6 outlet.
& Indicates an item intended to provide notes assisting the understanding of the
Memo
topic in question.
Indicates an item of reference assisting the understanding of the topic in ques-
@ tion.
Provides a description of a service mode.
la
Provides a description of the nature of an error indication.
El
Refers to the Copier Basics Series for a better understanding of the contents.
COPYRIGHT02002 CANONINC. CANON PClCOMmageCLASS D600s REV. 1 AUG.2W2

INTRODUCTION
2 outline of the Manual
This ServiceManual provides basic facts and figures needed to service the PC1000 Se-
riesIimageCLASSD600 Series products
in the field,and it consists of the following chap-
ters:
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Appendix:
Product Outline: specifications,names of parts, safety and warnings
Using the Machine: control panel, user mode. service mode
Installation: site requirements, installation procedure, work for reloca-
tion
Operation: mechanical-system by function, principles of operation of
electrical systems
Mechanical System: mechanical construction, disassembly/assembly
Maintenance and Inspection: periodically replaced parts, durables (life), basic servicing
chart, cleaning
Troubleshooting: standardsladjustments,troubleshooting image faults,
troubleshooting malfunctions
general timing chart, general circuit diagrams
COPYRlGHTQ2002CANONINC. CANON PClWkirnageCLASS D6OOs REV. 1 AUG. 2002

INTRODUCTION
The descriptions in this Service Manual are based on he following rules:
1. In each chapter, the uses of the function in question and its relationship toelectrical and
mechanical systems are discussed and the timing of operation of its associated parts is
explained
by means of outlines and diagrams.
In the diagrams,the symbol
- represents a mechanical path, while the symbol
----, with a name next to it indicatesthe flow of an electric signal.
The expression
"turn on the power" means turning on the power switch, closing the
front cover, and closing the delivery cover sothat the machine will be supplied with
power.
2. In circuit diagrams (digital), a signal whose level is High is expressed as being 'l',
while a singlewhose level is Low is expressed as being '0'; the level of voltage, how-
ever, varies from circuit to circuit.
The machine uses CPUs, whose internal mechanisms cannot be checked in the field,
and, therefore, are not explained. In addition, the machine's PCBs arenot intended for
repairs at the user's and, therefore, are explained by means of block diagrams: two types
are used, i.e., between sensors and inputs of PCBs equipped with a control or drive
function and between outputs equipped with a control ordrive function and loads; in ad-
dition, functional block diagrams are used at times.
Changes made to the machine for product improvement are communicated in the form of
a ServiceInformation bulletin as needed. All service persons are expected to gothrough
all
service documentation including the bulletins and be equipped to respond to the needs of
the field (as by being able to identify possible causes of problems).
COPYRIGHT02002CANONINC. CANONPClLWWrnageCLASS 0600s REV. 1 AUG.2002
iii

INTRODUCTION
This service manual covers the models shown in the following table. Be sure to have a
goodunderstanding of the differencefrom model to model before refemng to this manual.
e
The notation "J" indicates that the item in question is available.
COPYRIGHT Q2W CANON INC.
CANON PClOoOs4mageCLASS D600s REV. 1 AUG.2002

CONTENTS
Contents
CHAPTER 1 PRODUCTOUTLINE
1 Specifications ...................................... 1-1
1.1 'Qpe ............................................ 1-1
1.2 Mechanisms
............................... 1-1
1.3 Functions
.................................... 1-2
1.4 Others
......................................... 1-4
1.5 Copying Speed
........................... 1-5
1.6 ADF (if equipped with ADF
functions)
................................... 1-6
1.7
FAX (if equipped fax functions) 1-7
1.7.1 Communications
specifications
....................... 1-7
1.7.2 Scanner section
specifications
....................... 1-8
1.7.3 Printer section
specifications
....................... 1-8
1.7.4 Functions
............................. 1-9
2 Names of Parts
.................................. 1-13
2.1 ExternalView
........................... 1-13
............... 2.1.1 Body (ADFtype) 1-13
2.1.2 Body (copyboard type)
...... 1-14
2.1.3 ADF (if equipped with ADF
functions)
........................... 1-16
2.2 Cross Section
........................... 1-17
2.2.1 Body
.................................. 1-17
2.2.2 ADF (if equipped with ADF
functions)
........................... 1 . 18
3 Safety and Warnings
......................... 1-19
........ 3.1 A Safetyof Laser Light 1-19
3.1.1 Safety of the Laser Scanner
Unit
.................................... 1-19
3.1.2 CDRH Requirements
......... 1-19
3.1.3 Handling the Laser Scanner
Unit
.................................... 1-20
3.2 Safetyof the Toner
................... 1-21
3.3 Storingand Handling the
Cartridge
.................................. 1-21
3.3.1 Storinga Cartridge Before
Unpacking
.......................... 1-21
3.3.2 Storingor Handlingthe
CartridgeAfter Unpacking 1-22
3.3.2.1 StoringAfter Unpackingl-22
3.3.2.2 EffectivePeriod of the
Cartridge
....................... 1-23
3.3.2.3 Points to Note When
Handling the Cartridge
. 1.23
CHAPTER 2 USINGTHE MACHINE
1 Using the Machine ............................ 2-1
1.1 Control Panel
............................. 2-1
2 User Mode
........................................ 2-5
2.1 User Mode Menu
...................... 2-5
2.2 User Report
.............................. 2-17
2.2.1 Manually Generating
a
Report ................................ 2-17
2.2.2 AutomaticallyGenerating
Reports (if equipped with fax
functions)
........................... 2-18
2.2.2.1 Memory Clear List
....... 2-19
3 ServiceMode
.................................... 2-20
3.1 Outline
..................................... 2-20
3.2 Using Service Mode
................ 2-22
3.3 List of ServiceMode Menus
... 2-23
3.4
Bit Switch Settings
(#1 SSSW)
............................... 2-31
3.5 Menu Switch Settings
. (#2 MENU) .............................. 2-46
3.6 NumericParameter Setting
(#3NUMERIC Param.)
........... 2-48
3.7 SPECIALSetting
(MA SPECIAL)
...................... 2-51
COPYRIGHT92002 CANONINC . CANON PCIMXWimageCLASS BC% RN . 1 AUG.2002
V

CONTENTS
3.8 NCU Setting(#4B NCU) ......... 2-5 1
3.20.6 MODEM NCU Test
3.9 ISDN Setting(#4CISDN)
....... 2-51
(4: MODEM NCU) ........... 2-69
3.10 Country/Regionof Installation 3.20.6.1 Relay Test
...................... 2-69
(#5TYPE)
................................ 2-5 1 3.20.6.2 FrequencyTest .............. 2-70
3.11 Settingthe Original Reading 3.20.6.3 G3SignalTransmission
Functions (#6 SCANNER)
...... 2-52 Test
................................ 2-70
3.12 SettingthePrinterParameters 3.20.6.4 DTMF Signal Transmission
(#7 PRINTER)
......................... 2-53 Test ................................ 2-71
3.12.1
#1 SSSW Setting ............... 2-53 3.20.6.5 TonalIDTMFSignal
3.12.2 #2 NUMERIC Param
.
ReceptionTest ............... 2-71
Setting
................................ 2-54 3.20.6.6 V.34 G3 SignalTransmission
3.12.3 #3 PRINT COUNT
........... 2-54 Test ................................ 2-72
3.12.4
#4 PRINT RESET ............. 2-54 3.20.7 AGING Test
3.12.5 #5 MLT CLEANING
........ 2-54 (5: AGING
TEST) ............. 2-73
3.13 PDL (#8PDL)
......................... 2-54 3.20.8 FACULTY (function)Test
3.14 Counter
(#9 COUNTER) ......... 2-55
(6: FACULTY TEST) ........ 2-73
3.14.1 Counter
.............................. 2-55 3.20.9 BOOK Read Test
3.14.2 Clearingthe Counter (8: BOOK TEST)
.............. 2-79
Readings
............................ 2-56 3.21 ServiceReport
.......................... 2-80
3.1 5 GeneratingaReport 3.21.1 ManuallyGenerating
(#loREPORT)
......................... 2-56 Reports
............................... 2-80
3.16 Downloading 3.21.1.1 SYSTEM (SERVICE)
(#l1 DOWNLOAD)
................ 2-56 DATA LIST .................. 2-80
3.17 Clearing(#I2CLEAR)
............ 2-57 3.21.1.2 SYSTEM DUMP
3.18 ROM Indication (#I3ROM)
... 2-57 LIST .............................. 2-81
3.19 ResettingtheContact Sensor 3.21.1.3 KEY HISTORY
Position (#I4 CS SET)
............. 2-57 REPORT
....................... 2-83
3.20 Test Mode (TESTMODE)
....... 2-58 3.21.1.4 COUNTER REPORT
... 2-84
3.20.1 Outline
............................... 2-58 3.21.1.5 PRINT SPEC
3.20.2 List ofTestMode Items
..... 2-59 REPORT ....................... 2-85
3.20.3 D-RAM Test
(1: DRAM) .. 2-66 3.21.2 AutomaticallyGenerated
3.20.4 CCD Test (2:CCD TEST)
. 2-67 Reports
............................... 2-85
3.20.5 PRINT Test (3:PRINT)
..... 2-68 3.21.2.1 Error TX Report
................... (forservice) 2-86
3.21.2.2 RX Report(forservice) 2-87
CHAPTER 3 INSTALLATION
1 Selecting the Site ................................ 3-1 2.5 Putting Paper in the Cassette ..... 3-7
2 Unpacking and Installing the 2.6 Putting Paper in the Manual
Machine
.............................................. 3-2 Feed Tray ................................... 3-8
2.1 Before Starting
........................... 3-2 2.7 Connecting the Interface Cable .. 3-9
2.2 Installation Procedure
................ 3-2 2.8 Connecting the Modular Cable
2.3 Unpacking
.................................. 3-3 (if equipped with
2.4 Fitting the Cartridge
................... 3-5 fax functions) ............................. 3-9
a
vi
COPYRIGHT 02002 CANONINC . CANON PClOOOslirnageCLASS D600s REV . 1 AUG.2002

.....
2.9 Connectingthe Power Cord 3-10 2.13.1 Settingthe Datflime(user
.................................
2.10 Fitting the Delivery Tray .......... 3-10 mode) 3-12
.........
2.11 Checking the Copy Images ...... 3-10 2.13.2 Settingthe Dial Type 3-13
2.12 Settingthe Printer Functions
... 3-1 1 2.13.3 ExecutingCommunications
............................... 2.13 SettingFax Functions (if equipped Testing 3-13
with fax functions)
................... 3-12 3 When Relocatingthe Machine ......... 3-14
CHAPTER 4 OPERATION
1 BasicOperation ................................... 4-1
1
. 1 ReproductionProcesses ............. 4-1
1.1.1 Outline
................................. 4-1
1.2 FunctionalConstruction
............. 4-4
1.3 Outlineof the Electrical
..................................... Circuitry 4-5
1.3.1 Functional Block Diagram ..4-5
1.3.2 Outlines of Functions .......... 4-6
1.3.2.1 Image Processor PCB
..... 4-6
1.3.2.2 DC ControllerPCB
........ 4-7
1.3.2.3 Control Panel PCB
......... 4-8
1.3.2.4 Power Supply PCB
......... 4-8
1.3.2.5 Analog Processor PCB
... 4-9
1.3.2.6 SensorPCB
..................... 4-9
1.3 .2.7 Laser DriverlBD PCB ..... 4-9
1.3.2.8 Main MotorIScannerMotor
..............................
Driver 4-9
1.3.2.9 PrinterControllerPCB(if
equippedwith printerfunc-
tions)
............................... 4-9
1.3.2.10 NCU PCB (if equipped with
fax functions)
................ 4-10
1.3.2.1
1 ModularJack PCB
(if equipped with fax
functions)
...................... 4-10
1.4 Power-On Sequence
................. 4-11
1.5 Controllingthe Main Motor
.... 4-12
1.5.1 Outline
.................... ........... 4-12
2 Image ReadingIProcessingSystem
... 4-13
2.1 Outline
..................................... 4-13
3 Laser Exposure System
.................... 4-14
3.1 Outline
.................................. 4-14
4 Image Formation System
.................. 4-16
4.1 Outline
..................................... 4-16
5 Pickup/Feeding/Delivery System
...... 4-17
...................................... 5.1 Outline 4-17
...................... 5.2 PickupOperation 4-18
5.2.1 Pickupfrom theCassette
.... 4-18
.......................... 5.2.1.1 Outline 4-18
5.2.1.2 Retrypickup .................4-19
5.2.1.3 Detectingthe Sizeof
Paper
............................. 4-19
5.2.2 Pickup from the Manual
Feed Tray
........................... 4-20
5.2.2.1 Outline
.......................... 4-20
5.2.2.2 Retry Pickup ................. 4-21
5.2.2.3 Detectingthe Size of
Paper
............................. 4-21
5.3 Feeding OperationIDelivery
Operation
................................. 4-22
5.3.1 Outline
............................... 4-22
5.3.2 Auto Delivery Control
....... 4-22
5.4 Reducing the Copying Speed ..4-23
5.4.1 Outline
............................... 4-23
5.5 Detecting Jams
......................... 4-24
5.5.1 Outline
............................... 4-24
5.5.2 Qpesof Jams
.................. 4-24
6 Fixing System
................................... 4-26
..................................... 6.1 Outline 4-26
6.2 Controlling the Fixing
................................. Operation 4-27
6.2.1 Controlling the Fixing
Temperature.......................4-27
6.2.2 Controlling the Fixing Film
Bias
.................................... 4-29
6.2.3 Fixing Heater Safety
Mechanism
......................... 4-29
6.2.4 DetectingaFault in the
FixingAssembly
................ 4-29
COPYRIGHT 02002 CANONINC . CANON PC1000slimageCLASS D600s REV . 1 AUG.2002
vii

CONTENTS
7 Power Supply System .......................
4-31 8.2.1.3 Vanadium Lithium
7.1 LowVoltageCircuit
.................. 4-31 SecondaryBattery
7.1.1 Low Voltage Power Supply (BAT2)
.......................... 4-37
Circuit
................................ 4-31 8.2.2 Back-up Data .................... 4-38
7.1.2 Protective Functions
.......... 4-33 8.2.2.1 Types of Data ................ 4-38
7.2 High-Voltage Power Supply 8.2.2.2 Printing the Backup Data
Circuit
..................... .. .......... 4-33 List
................................ 4-40
7.3 Controlling the ESS 9 ADF (if equipped with ADF
Mechanism
............................... 4-33 functions) ......................................... 4-41
7.3.1 Outline
............................... 4-33 9.1 Outline ..................................... 4-41
7.3.2 Operation
........................... 4-33 9.2 Picking Up and Moving
8 Others
................................................4-34 Originals ................................... 4-42
8.1 Fan
........................................... 4-34 9.2.1 Outline ............................... 4-42
8.1.1 Outline
............................... 4-34 9.2.2 MovingDown the Original
8.2 Back-up Batteries
.................... 4-35 Pickup Roller and Moving Up
............. 8.2.1 Back-up Function 4-35 the Original Stopper
.......... 4-43
8.2.1.1 Outline .......................... 4-35 9.3 Detecting an Original Jam
....... 4-44
............................... 8.2.1.2 Lithium Battery 9.3.1 Outline 4-44
(BATI)
.......................... 4-35 9.3.2 Types of Jams .................... 4-44
CHAPTER 5 MECHANICAL
1 Points to Note When DisassemblingIAs-
semblingthe Machine
......................... 5-1
2 Disassembly ....................................... 5-3
2.1 Extemals/Auxiliary System
....... 5-3
2.1.1 External Covers
................... 5-3
2.1.1.1 Removing the Left Cover1
Rear Cover
...................... 5-4
2.1.1.2 Removingthe Right
Cover
.............................. 5-4
2.1.1.3 Removing the Front
Cover
.............................. 5-5
2.1.1.4 Removing the Delivery
Cover
.............................. 5-5
2.1.1.5 Removingthe Delivery
Upper CoverIDelivery Rear
Cover
................... ..... 5-6
2.1.1.6 Removing the Cartridge
Cover
.............................. 5-6
2.1.1.7 Removingthe Upper
Cover
.............................. 5-7
SYSTEM
2.1.1.8 Removing the Right
Door
................................ 5-8
2.1.2 Removing the Control
Panel
.................................... 5-8
2.1.3 Removing the Copyboard
Glass
.................................. 5-10
2.1.4 Removing the Main Motor
Unit
.................................... 5-10
2.1.5 Removethe
Fan ................. 5-14
2.1.6 Removing tbe Reader Unit
SlideDetectingSwitch
...... 5-16
........................................ 2.2 PCBs 5-17
2.2.1 Removing the Image
Processor PCB
................... 5-17
2.2.2 Removing theAnalog
Processor PCB
................... 5-17
2.2.3 Removing the Sensor
PCB
.................................... 5-20
2.2.4 Removing the DC Controller
PCBlPower Supply PCB
... 5-21
viii COPYRIGHT02002 CANONINC .
CANON PC100WimageCLASSD600s REV . 1 AUG.2002

CONTENTS
2.2.5 Removing the Printer
Controller
PCB .................. 5-25
2.2.6
Removing the NCU PCB
(if equipped with
fax functions)
..................... 5-25
2.2.7
Removing the Modular Jack
PCB
.................................... 5-26
2.3
Original Reading/Processing
System
...................................... 5-27
2.3.1
Removing the Contact
Sensor
................................ 5-27
2.3.2
Removing the Reader Motor
Drive Unit
.......................... 5-28
2.3.3
Removing the Reader
Unit
.................................... 5-30
2.4
Laser Exposure System ............ 5-32
2.4.1
Removing the Laser Scanner
Unit
.................................... 5-32
2.5
ImageFormation System ......... 5-34
2.5.1
Removing the Transfer
Charging Roller
................. 5-34
2.6
PickupIFeeding System ........... 5-35
2.6.1
Removing the Cassette Pickup
Roller
................................. 5-35
2.6.2
Removing the CassettePickup
Solenoid
............................. 5-37
2.6.3
Removing the Manual Feed
Tray (upper)
....................... 5-39
2.6.4
Removing the Manual Feed
Tray (lower)
....................... 5-39
2.6.5
Removing the Manual Feed
Pickup Roller
..................... 5-40
2.6.6
Removing the Separation
Pad
..................................... 5-41
2.6.7
Removing the Manual Feed
Pickup Solenoid/Manual Feed
Tray Paper Sensor
.............. 5-41
2.6.8
Removing the Vertical Path
Roller
................................. 5-42
2.6.9
Relnoving the Registration
Roller Unit
......................... 5-45
2.7
Fixing System ...................... .... 5-46
2.7.1
Removing the Fixing
Assembly
........................... 5-46
2.7.2
Removing the Fixing Film Unit1
Fixing Pressure Roller
....... 5-48
2.7.3
Removing the Delivery
Sensor
................................ 5-49
2.8
ADFSystem (if equipped with
ADF functions)
........................ 5-50
2.8.1
ExternalslAuxiliary Control
System
............................... 5-50
2.8.1.1
Removing theADF ....... 5-50
2.8.1.2
Removing theADF Drive
Unit
............................... 5-52
2.8.1.3
Removing the ADFMotor
Unit
............................... 5-53
2.8.1.4
Removing the Slide Guide
(front, rear)
................... 5-54
2.8.1.5
Mounting the Slide Guide
(front, rear)
................... 5-55
2.8.2
Pickup System ................... 5-56
2.8.2.1
Removing the Original Feed1
Separation Roller Unit
.. 5-56
2.8.2.2
Removing the Original
Pickup rollerlOrigina1Feedl
Separationroller
........... 5-58
2.8.2.3
Removing the Original
SensorRegistration
Sensor
........................... 5-58
2.8.2.4
Removing the Original
Separation Pad
.............. 5-59
2.8.2.5
Removing the ADF
Registration Roller
........ 5-60
2.8.3
Feeding System ................. 5-62
2.8.3.1
Removing theWhite
Roller
............................ 5-62
2.8.3.2
Removing the Feeding
Outside Guide
............... 5-63
2.8.3.3
Removing the Feed
Roll
............................... 5-64
2.8.3.4
Removing the Original
Feed Roller
................... 5-65
2.8.4
Delivery System ................. 5-66
2.8.4.1
Removing the Delivery
StackingTrayIOriginal
Delivery Roller
............. 5-66
2.8.4.2
Removing the Original
Delivery Sensor
............ 5-67
COPYRlGHTQ2002CANONINC. CANON PC1000slirnageCLASS 0600s REV. 1 AUG.2002 ix

CONTENTS
CHAPTER 6 MAINTENANCEAND INSPECTION
1 Periodically Replaced Parts ................ 6-1
2 Durables
.............................................. 6- 1
3 ScheduledServicingChart ................. 6- 1
4 Cleaning ....................................... 6-2
4.1 Cleaning by the User
(machine)
................................... 6-2
4.1.1 Cleaning the Fixing Pressure
Roller
................................... 6-2
4.1.2 OtherCleaning
..................... 6-2
4.2 Cleaning by the User (ADF)
...... 6-3
4.2.1 Cleaning the White Roller
... 6-3
4.2.2 OtherCleaning
..................... 6-3
4.3 Cleaning at Time of a Service Visit
(machine)
................................... 6-4
4.3.1 Selfoc LensArray of the
Contact Sensor
..................... 6-4
4.3.2 CassettePickup Roller
......... 6-5
4.3.3 Manual Feed Pickup
Roller
................................... 6-5
4.3.4 Separation Pad
..................... 6-5
4.3.5 Registration Roller
............... 6-5
..................... 4.3.6 TransferGuide 6-5
4.3.7 Transfer Charging Roller
..... 6-5
4.3.8 Separation Static
Eliminator
............................ 6-5
4.3.9 Paper Path
............................ 6-5
4.3.10 Fixing Inlet Guide
............... 6-5
4.3.1 1 Fixing Pressure Roller
......... 6-5
4.3.12 Delivery Roller
.................... 6-6
4.3.13 Back of Copyboard Glass
(Back of Shading Plate)
....... 6-6
4.4 Cleaning atTimeof a Service
Visit (ADF)
................................ 6-7
4.4.1 Original Pickup Roller
......... 6-7
4.4.2 Original FeedISeparation
Roller
................................... 6-7
4.4.3 Original Separation Pad
....... 6-7
4.4.4 ADF Registration Roller
...... 6-7
4.4.5 Original Feed Roller
............ 6-7
4.4.6 Original Delivery Roller
...... 6-7
4.4.7 Copyboard Glass
(Original Reading Area)
...... 6-8
CHAPTER 7 TROUBLESHOOTING
1 Standards and Adjustments ................. 7-1 1.2.4.3 Leftmight Edge Read Start
.......
1.1 CheckingAgainst the Standards 7- 1 Position Adjustment 7-7
1.1.1 Checking the Pressure (nip) of 1.3 Making Adjustments (ADF)
...... 7-8
the Fixing Pressure Roller
... 7- 1 1.3.1 Items of Adjustmentand Se-
1.2 Making Adjustments
.................. 7-3 quenceof Work .................... 7-8
1.2.1 Making AdjustmentsWhen Re- 1.3.2 Preparing aTest Sheet forAd-
...............................
placing Major Parts .............. 7-3 justment 7-8
1.2.2 Preparing aTest Sheet for Ad- 1.3.3 Adjustingthe Mechanical Sys-
......................................
............................... justment 7-4 tems 7-9
........
1.2.3 Adjusting the Mechanical Sys- 1.3.3.1 Removingthe Skew 7-9
tems ...................................... 7-5 1.3.3.2 Leftmight RegistrationAd-
1.2.4 Adjusting the Electrical justment
........................ 7-10
Systems
............................. 7-5 1.3.4 Adjusting the Electrical
..............................
1.2.4.1 Contact SensorLED Inten- Systems 7-12
sity Auto Adjustment
...... 7-5 1.3.4.1 RegistrationArch Auto Ad-
1.2.4.2 Leading Edge Read StartPo- justment
........................ 7-12
............ sitionAdjustment 7-6
X COPYRlGHTO20M CANONINC . CANON PC1 WmageCLASS D600s REV . 1 AUG.2WZ

CONTENTS
1.3.4.2 Original Read Position Ad-
justment
........................ 7-12
1.3.4.3
Original Speed
Adjustment
................... 7-13
1.3.4.4
LeadingEdge Read Start
Position Adjustment
..... 7-14
1.3.4.5
TrailingEdge Read End
Position Adjustment
..... 7-15
1.4
When Replacing a Component 7-16
1.4.1
When Replacingthe Image
ProcessorPCB
................... 7-16
1.4.1.1
Before Starting the
Work
. ............................ 7-16
1.4.1.2
After Finishingthe
Work
............................. 7-17
2.
Troubleshooting ................................ 7-18
2.1
Making Initial Checks .............. 7-18
2.1.1
SiteEnvironment ............... 7-18
2.1.2
Checkingthe Cartridge ...... 7-18
2.1.3
Checkingthe Paper ............ 7-18
2.1.4
Others ................................ 7-18
2.2
TroubleshootingFlow Chart .... 7-19
2.3
Making Checks in Response to an
Image Fault
............................ 7-20
2.3.1
Checkingthe OriginalsAgainst
the Symptom
...................... 7-20
2.3.2
Copyboard Glass and White
Sheet
.................................. 7-20
3
TroubleshootingImage Faults .......... 7-21
3.1
TroubleshootingProcedure for
Image Faults
........................... 7-21
3.1.1
The output is too light. ...... 7-22
3.1.2
The output is too dark. ....... 7-24
3.1.3
The output is foggy
vertically.
........................... 7-25
3.1.4
The output has fuzzy, black ver-
tical lines.
........................... 7-25
3.1.5
The output is foggy
horizontally.
....................... 7-26
3.1.6
The output has fuzzy, black
horizontal lines.
................. 7-26
3.1.7
The output has black lines
(vertical).
......................... ... 7-27
3.1.8
The output has black lines
(horizontal).
....................... 7-27
3.1.9
The output has white spots
(vertical).
............................ 7-27
3.1.10
The output has white lines
(vertical).
............................ 7-27
3.1.1 1 The output has white spots
(horizontal).
....................... 7-28
3.1.12
The outputhas white lines
(horizontal).
....................... 7-28
3.1.13
The output is soiled. .......... 7-29
3.1.14
The back of the output is
soiled.
................................. 7-30
3.1.1
5 The output has a fixing
fault.
................................... 7-31
3.1.16
The output has leftlright
displacement.
..................... 7-32
3.1.17
The output has a bluny
image.
................................ 7-32
3.1.18
The output has poor sharpness
(out of focus).
.................... 7-33
3.1.19
The outputisblank. ........... 7-34
3.1.20
The output is solid black. .. 7-36
4
TroubleshootingMalfunctions ......... 7-37
4.1 TroubleshootingMalfunctions
(serviceerror)
........................... 7-37
4.2
TroubleshootingMalfunctions
(otherthan service error)
......... 7-41
4.2.1
Power is absent. ................. 7-41
4.2.2
TheLCD fails to operate. .. 7-41
4.2.3
The contact sensor fails to
move.
................................. 7-42
4.2.4
The contact sensorLED fails
to go ON.
........................... 7-42
4.2.5
The speaker fails to generate
sound.
................................ 7-43
4.2.6
The message"INSTALL
CARTRIDGE"fails to go
om ................................... 7-43
4.2.7
The message "SUPPLY REC.
PAPER fails to go OFF.
(cassette)
............................ 7-44
4.2.8
The message"SUPPLY REC.
PAPER fails to go OFF.
(manual feed tray)
.............. 7-44
4.2.9
The message "REC. PAPER
JAMfails to go OFF.
........ 7-45
COPYRIGHT 02002 CANON INC. CANONPC1
OOWimageCLASS D600s REV. 1 AUG.2002
xi

CONTENTS
4.2.10 The message"PLATENIS
OPEN CLOSETHEPLATEN
fails to go OFF
................... 7-46
4.3 Troubleshooting Malfunctions
(if equipped with ADF
functions)
................................. 7-47
4.3.1 Original pickup fails
.......... 7-47
4.4 Troubleshooting Malfunctions
(printerfunctions)
.................... 7-48
4.4.1 Printing fails to start
.......... 7-48
4.4.2 Printing stopsin the
middle
................................ 7-48
4.5 Troubleshooting
(faults unique to models equipped
with fax functions)
................... 7-50
4.5.1 Troubleshooting
CommunicationFaults
....... 7-50
4.5.2 Service Error Code
Output
...................... .......... 7-52
4.5.3 Error Codes
........................ 7-52
4.5.3.1 TransmissionLevel (Am:
No.07 of Service Soft
Switch
#2 MENU ......... 7-52
4.5.3.2 NL Equalizer:
No.05 of
ServiceSoft Switch
#2
MENU .......................... 7-52
4.5.3.3 TransmissionPage Timer:
SW12of Service Soft
Switch
#1 SSSW .......... 7-52
4.5.3.4
TO Timer: No.10of Service
SoftSwitch#3 NUMERIC
param
............................ 7-52
4.5.3.5
T1 Timer: No.] l of Service
SoftSwitch#3 NUMERIC
param
............................ 7-53
4.5.3.6 RTN SignalTransmission
Condition: No
. 02.03, and
04 of ServiceSoft Switch
#3 NUMERIC param....7-53
4.5.3.7 Echo Remedy
................ 7-53
4.5.3.8 Echo Protect Tone: SW03
bit
1 of Service Soft
Switch #1 SSSW
.......... 7-53
4.5.3.9 Number of Final Flag
Sequences:
SW04 bit 2 of
Service SoftSwitch#1
SSSW............................7-53
4.5.3.10 Subaddress 7-54
a
....................
4.5.3.1 1 Password ....................... 7-54
4.5.3.12 Signals
.......................... 7-54
4.5.3.13 Timer
............................. 7-55
4.5.4 How to Record the
Protocol
.............................. 7-56
4.5.5 Causesand Remedies for
............... User Error Codes 7-57
4.5.6 Causesand Remedies for
...........
ServiceError Codes 7-62
.................. 4.5.7 CommonFaults 7-84
........ 5 TroubleshootingFeedingFaults 7-85
...................................... 5.1 Outline 7-85
5.2 PaperJams 7-86
...............................
5.2.1 PickupAssembly
(cassette)
............................ 7-86
5.2.2 PickupAssembly (manualfeed
tray) .................................... 7-88
..............
5.2.3 FeedingAssembly 7-90
5.2.4 FixingDelivery
........................... Assembly 7-92
5.2.5 CheckingtheRotationof the
Rollersand Gears
............... 7-93
5.2.5.1 CheckingtheRotationof
the CassettePickup Roller
and theVertical Path
Roller
............................ 7-93
5.2.5.2 Checkingthe Rotation of
the Registration Roller and
the Gear for the
PhotosensitiveDrum
..... 7-93
5.3 OriginalJams (if equipped with ADF
functions)
................................. 7-94
5.4 FeedingFaults
.......................... 7-95
.................. 5.4.1 Double Feeding 7-95
5.4.2 Wrinkles
............................. 7-96
5.5 FaultyFeedingof Originals
(if equipped with ADF
functions)
................................. 7-97
5.5.1 DoubleFeeding
.................. 7-97
5.5.2 Skew 7-97
a
..................................
xi i
COPYRIGHT Q 2002 CANON INC . CANON PClOOMmageCLASS 0600s REV . 1 AUG . 2002

CONTENTS
6 Arrangementof the ElectricalParts ... 7-98
6.1 Checkingthe
Photointerrupters
...................... 7-98
6.2 Arrangementand Functionsof
ElectricalComponents
............ 7- 100
6.2.1 Solenoids. Motors. Fans .. 7-100
6.2.1.1 Body
........................... 7-100
6.2.1.2 ADF (if equipped
with
ADF functions) ........... 7-101
6.2.2 Sensors
............................ 7-102
6.2.2.1 Body
........................... 7-102
6.2.2.2 ADF (if equipped with
ADF functions)
........... 7-103
6.2.3 Others
.............................. 7-104
6.2.4 PCBs
................................ 7-105
6.3 VariableResistors,Light Emitting
Diodes (LED), and Check Pins by
PCB
........................................ 7-108
6.3.1 ImageProcessor PCB
...... 7-108
6.3.2
DC ControllerPCB .......... 7-109
APPENDIX
........................ ..........................
.................... ...................
1 GeneralTiming Chart A-1 3 List of SpecialTools A-5
2 General Circuit Diagram A-3
4 List of Solvents and Oils A-6
COPYRlGHTQ2002 CANON INC . CANONPC1000srimageCLASS DMX)s REV . 1 AUG.2002

CHAPTER 1
PRODUCT OUTLINE
COPYRIGHT Q 2002 CANONINC.
C - *or
CANONPClWrnageCIASS D600sREV. 1 AUG.2Mn

CHAPTER 1PRODUCT OUTLINE
1 Specifications
Item Specifications
Body Desk top (ADF standard type, copyboard standard type)
Copyboard glass Fixed
Light source
LED
Lens CIS (contact sensor)
Photosensitivemedium OPC drum
(30-mm dia.)
1.2 Mechanisms
Item Specifications
Reproduction
Charging
Exposure
Copy density adjustment
Development
Pickup
Transfer
Separate
Cleaning
Fixing
COPYRIGHT 02002 CANON INC.
Indirect electrostatic
Roller contact
Semiconductor laser
Auto or manual
Dry. l -component toner projection
Cassette:
1 cassette
Multifeeder:
l feeder
Roller transfer
Static (static eliminator)
+ curvature
Rubber blade
SURF (on-demand)
CANONPCIOOOslimageCLASS D60k REV. 1 AUG.2002

CHAPTER 1 PRODUCT OUTLINE
1.3 Functions
Item
Resolution
Printer engine
COPY
Print
Original type
Maximum original size
Reproduction ratio
Direct
Reduce
I
Reduce I1
Reduce I11
Enlarge I
Enlarge I1
Zoom
Wait time
First copy time
Continuous reproduction
Reproduction size
250-sheet cassene
500-sheet cassette
Manual feed tray
Paper type
250-sheet cassette
500-sheet cassette
Manual feed tray
Cassette
Manual feed tray capacity
Delivery tray capacity
Non-image width
Specifications
600 x 600 dpi
1,200 (equivalent) x 600 dpi
2.400 (equivalent) x 600 dpi
Sheet, book, 3-D object
(2 kg max.)
A4 (297
x 210 mm 1 11.7" x 8.3"). LGL (356 x 216 mrn 1 14.0" x
8.5")
3R2E
1
: 1.000
1 : 0.500
1 : 0.647
1 : 0.786
1
: 1.294
1
: 2.000
50% to 200% (1
% increments)
8.5 sec (after plug in)
/ 1.0 sec (after pressing Energy Saver
key)
21.5 sec (after plug in)
18 sec (after pressing Energy Saver key)
99 pages max.
LGL, LTR, A4, B5
LGL, LTR, A4
Width: 76.2 to 216
mm (3.0" to 8.5")
Length:
127 to 356 mm (5.0" to 14.0")
Weight: 56 to 128 g/m2
Plain paper (64 to 80 g/m2),recycled paper (64 to 80 g/m2).
colored paper (64 to 80 g/m2)
Plain paper
(64 to 80 g/m2),recycled paper (64 to 80 glm2).
colored paper (64 to 80 g/m2)
Plain paper (64 to 80 g/m2),recycled paper (64 to 80 glrn2),
colored paper (64 to 80 g/m2),transparency, label, tracing pa-
per, postcard, thick paper (to 128 g/rn2),envelope
Claw separation, front loading
10 mm deep, (about 100 sheets of 80 g/m2paper)
100 sheets max.
Leading edge: 3.0
+ 2.0 mm (0.12" + 0.08"). leftlright edge:
2.5
* 2.0 mm (0.10" * 0.08")
1-2 COPYRIGHT 02002 CANONINC. CANON PC1000drnageCUISS D600s REV. 1 AUG.2002