Canon MX520 series Installation and maintenance instructions

MX520 series
Online Manual
Faxing
English

Faxing
Preparing for Faxing
Connecting the Telephone Line
Setting the Telephone Line Type
Setting the Receive Mode
Setting the Sender Information
Sending Faxes Using the Operation Panel of the Machine
Sending Faxes with the Numeric Buttons Basic
Resending Faxes (Redialing a Busy Number)
Sending Faxes Using Useful Functions
Registering Recipients
Registering Recipients Using the Operation Panel of the Machine
Registering Recipients Using Speed Dial Utility
Receiving Faxes
Receiving Faxes
Changing the Paper Settings
Advanced Settings of Receive Mode
Memory Reception
Receiving Faxes Using Useful Functions
Other Useful Fax Functions
Using the Information Services
Transmission/Reception of Faxes Using ECM
Document Stored in Machine's Memory
Summary of Reports and Lists

Sending Faxes Using the Operation Panel of the Machine
Sending Faxes with the Numeric Buttons Basic
Resending Faxes (Redialing a Busy Number)
Sending Faxes Using Useful Functions

Registering Recipients
Registering Recipients Using the Operation Panel of the Machine
Registering Recipients Using Speed Dial Utility

Receiving Faxes
Receiving Faxes
Changing the Paper Settings
Advanced Settings of Receive Mode
Memory Reception
Receiving Faxes Using Useful Functions

Other Useful Fax Functions
Using the Information Services
Transmission/Reception of Faxes Using ECM
Document Stored in Machine's Memory
Summary of Reports and Lists

Preparing for Faxing
Connect the machine to the telephone line and set up the machine before using the faxing functions. Then
specify the basic setting such as sender information, date/time, and daylight saving time.
Important
If the Power Disconnects Unexpectedly:
If there is a power failure or if you accidentally disconnect the power plug, the date/time settings will be
reset. The settings for user information, coded speed dial, group dial, and rejected numbers will be
retained.
All faxes stored in the machine's memory, such as unsent and received faxes, will be lost.
If the power disconnects, the following will apply:
You will not be able to send or receive faxes, make copies, or scan originals.
When you are connecting the telephone, whether or not you can use it depends upon your
telephone line or telephone.
Setting Up the Machine
The machine must be set up depending on your telephone line and use of the faxing function. Follow the
procedure below to set up the machine.
1. Connecting the Telephone Line
Connect the machine to your telephone line.
2. Setting the Telephone Line Type
Set the correct telephone line type for your telephone line.
3. Setting the Receive Mode
Set the receiving operation (receiving mode).
Note
You can set the fax setting according to the instruction on the LCD.
Easy setup
If you set up according to the instruction on the LCD, the receive mode is set to TEL priority mode or
FAX only mode. To receive faxes with DRPD or Network switch, change the receive mode.
Setting the Receive Mode
Specifying the Basic Settings for Faxing
You can specify the basic setting such as sender information, date/time, and daylight saving time.
Setting the Sender Information

Connecting the Telephone Line
The connection method differs depending on your telephone line.
• If you connect the machine to wall telephone line directly/If you connect the machine with the xDSL
splitter:
Basic Connection
• If you connect the machine to another line such as an xDSL:
Connecting Various Lines
If the connection is incorrect, the machine cannot send/receive faxes. Connect the machine correctly.
Important
Do not connect fax machines and/or telephones in parallel (US and Canada only).
If two or more fax machines and/or telephones are connected in parallel, the following problems may
occur and the machine may not operate properly.
If you pick up the handset of the telephone that is connected in parallel during fax transmission
or reception, the fax image may be corrupted or a communication error may occur.
Such services as Caller ID, etc. may not operate properly on the telephone.
If you cannot avoid parallel connections, set the receive mode to TEL priority mode, understanding
that the above problems may occur. You will only be able to receive faxes manually.
Basic Connection
Make sure that the machine is turned off, connect one end of supplied telephone line cable to the
telephone line jack near the "LINE" mark of the machine, then connect the other end to the telephone line
jack on the wall or to the telephone line jack of the xDSL splitter.
When you connect the telephone to the machine, make sure that the machine is turned off, connect one
end of the modular cable to the external device jack near the "EXT." mark of the machine, then connect the
other end to the telephone line jack of the telephone.
Important
Be sure to connect the telephone line before the machine is turned on.
If you connect the telephone line when the machine is turned on, turn the machine off and disconnect
the power plug. Wait for 1 minute then connect the telephone line and power plug.
Note

Refer to Rear View for the position of the telephone line jack and the external device jack.
Before connecting a telephone or answering machine, remove the Telephone connector cap.
For users in the UK:
If the connector of the external device cannot be connected to the jack on the machine, you will need
to purchase a B.T. adapter to connect as follows:
Attach the B.T. adapter to the modular cable connecting the external device, then connect the B.T.
adapter to the external device jack.
Connecting Various Lines
This section introduces how to connect various lines.
These are examples and could not be guaranteed to suit every connecting condition. For details, refer to
the instruction manual supplied with the network device (control devices such as an xDSL (Digital
Subscriber Line) modem or terminal adapter) you are connecting to this machine.
Note
xDSL is the generic term for the high speed digital communication technology with telephone line
such as ADSL/HDSL/SDSL/VDSL.
•Connecting to an Internet Telephone
A. Digital Subscriber Line
B. xDSL modem (splitter may not be built-in to the modem)
C. Broadband router compatible with Internet Telephone
D. Computer
E. Telephone or answering machine
F. WAN (Wide Area Network) port
G. LAN (Local Area Network) port
H. TEL port
I. LINE port
* Port configurations and names may vary depending on the product.
Note
When connecting to the xDSL line, select the same line type as you are subscribing to in
Telephone line type.
Setting the Telephone Line Type
•Connecting to an xDSL
A. Analog Subscriber Line
B. xDSL modem (splitter may not be built-in to the modem)

C. Computer
D. Telephone or answering machine
Important
When the splitter is not built-in to the modem, do not branch the telephone line before the splitter
(wall side). And also, do not connect splitters in parallel. The machine may not be able to operate
properly.
Note
When connecting to the xDSL line, select the same line type as you are subscribing to in
Telephone line type.
Setting the Telephone Line Type
•Connecting to an ISDN Line
For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals
supplied with your terminal adapter or dial-up router.

Setting the Telephone Line Type
Before using your machine, make sure you set the correct telephone line type for your telephone line. If you
are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections,
contact the telephone company or service provider to confirm your line type.
Note
Telephone line type will not appear in countries or regions where Rotary pulse is not supported.
You can print USER'S DATA LIST to check the current setting.
Summary of Reports and Lists
1. Make sure that the machine is turned on.
Confirming that the Power Is On
2. Press the MENU button.
The menu screen is displayed.
3. Select Setup, then press the OK button.
4. Select Device settings, then press the OK button.
5. Use the button to select FAX settings, then press the OK button.
6. Use the button to select FAX user settings, then press the OK button.
7. Use the button to select Telephone line type, then press the OK button.
8. Use the button to select a telephone line type, then press the OK button.
Rotary pulse
Select when your telephone line type is pulse dialing.
Touch tone
Select when your telephone line type is tone dialing.
9. Press the FAX button to return to the Fax standby screen.

Setting the Receive Mode
Set the receiving operation (receiving mode).
For details on how to set the receive mode:
Setting the Receive Mode
You can select the appropriate mode.
For details on the selectable receive mode:
About the Receive Mode
Note
The receiving operation procedure varies depending on the selected receive mode.
For details on receiving method depending on each receive mode:
Receiving Faxes
If you want to use a single telephone line for faxes and voice calls, you need to connect a telephone
or an answering machine to the external device jack of this machine.
For details on how to connect the telephone or the answering machine to the machine:
Basic Connection
Setting the Receive Mode
This section describes the procedure to select the receive mode.
1. Make sure that the machine is turned on.
Confirming that the Power Is On
2. Press the FAX button.
The Fax standby screen is displayed.
3. Press the center Function button.
The Receive mode settings screen is displayed.
4. Use the button to select the receive mode, then press the OK button.
The Fax standby screen is displayed.
Note
By pressing the right Function button when a receive mode is selected, you can specify the
advanced settings of each receive mode.
For details on the advanced settings of the receive mode:
Advanced Settings of Receive Mode
If DRPD is selected, the fax ring pattern can be selected on the DRPD: FAX ring pattern
screen.
For details:
Setting the DRPD Ring Pattern (US and Canada only)
Setting the DRPD Ring Pattern (US and Canada only)
If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone
company, your telephone company will assign two or more telephone numbers with distinctive ring patterns
to your single telephone line, allowing you to have different numbers for fax calls and voice calls using only
one telephone line. Your machine will automatically monitor the ring pattern, and will automatically receive
the fax if the ring pattern is a fax call.
To use DRPD, follow the procedure below to set the fax ring pattern that matches the pattern assigned by
your telephone company.
Note
Contact your local telephone company for detailed information on this service.

1. Make sure that the machine is turned on.
Confirming that the Power Is On
2. Press the FAX button.
The Fax standby screen is displayed.
3. Press the center Function button.
The Receive mode settings screen is displayed.
4. Use the button to select DRPD.
5. Press the right Function button.
6. Use the button to select DRPD: FAX ring pattern, then press the OK button.
The DRPD: FAX ring pattern screen is displayed.
7. Select the ring pattern that your telephone company assigned to your fax number, then press the OK
button.
8. Press the Back button.
The Receive mode settings screen is displayed.
9. Press the OK button.
The Fax standby screen is displayed.
About the Receive Mode
You can select the receive mode suitable for your fax use conditions: whether you use a dedicated line for
fax, etc.
Receive
mode Your fax use condition Receiving operation
TEL
priority
mode
When mainly
receiving voice calls
(with a telephone or
answering machine
connected to the
machine):
When a call incomes, the telephone will ring.
Pick up the handset.
If the call is a voice call, talk on the telephone.
If the call is a fax, hang up the handset after the machine starts
receiving the fax.
Note
The machine can receive a fax automatically without the handset
being picked up when a call incomes (Manual/auto switch). And,
the machine can receive a fax automatically when you pick up the
handset or when the answering machine answers a call that is a
fax (User-friendly reception).
Advanced setting in TEL priority mode

The telephone may not ring when a call incomes even if it is
connected to the machine, depending on the type or settings of
the telephone.
DRPD or
Network
switch
When receiving
voice calls (with a
telephone or
answering machine
connected to the
machine) and
subscribing to a ring
pattern detection
service provided by
your telephone
company:
When a call incomes, the telephone will ring. The machine detects a
fax call by the fax ring pattern.
If the call is a fax, the machine will receive the fax automatically.
If the machine does not detect the fax ring pattern, the telephone will
continue ringing.
Note
You can select the ring pattern assigned to the fax number (for
DRPD) and change the number of times to ring the telephone.
Advanced setting in DRPD
Advanced setting in Network switch
The telephone may not ring when a call incomes even if it is
connected to the machine, depending on the type or settings of
the telephone.
FAX only
mode When not receiving voice calls:
When a fax incomes, the machine will receive the fax automatically.
Note
You can change the number of times to ring the telephone (for
Incoming ring).
Advanced setting in FAX only mode

Setting the Sender Information
You can set the sender information such as date/time, unit name, and unit fax/telephone number.
About the Sender Information
Setting the Date and Time
Setting Daylight Saving Time (Summer Time)
Registering User Information
About the Sender Information
If the unit name and unit fax/telephone number are registered, they are printed with date and time as
sender information on the recipient's fax.
A. Date and time of transmission
B. Unit fax/telephone number
C. Unit name
D. The registered recipient's name is printed when sending faxes with the coded speed dial.
E. Page number
Note
You can print USER'S DATA LIST to confirm the sender information you have registered.
Summary of Reports and Lists
When sending faxes in black & white, you can select whether to print the sender information inside or
outside the image area.
Specify the setting on TTI position in Advanced FAX settings under FAX settings.
Advanced FAX settings
You can select the date print format from three formats: YYYY/MM/DD, MM/DD/YYYY, and DD/MM/
YYYY.
Select the date print format on Date display format under Device user settings.
Device user settings
Setting the Date and Time
This section describes the procedure to set the date and time.
1. Make sure that the machine is turned on.
Confirming that the Power Is On
2. Press the MENU button.
The menu screen is displayed.

3. Select Setup, then press the OK button.
4. Select Device settings, then press the OK button.
5. Use the button to select Device user settings, then press the OK button.
6. Use the button to select Date/time setting, then press the OK button.
7. Set the date and time.
Use the button to move the cursor under the desired position, then use the button to enter
the date and time.
Enter the date and time in 24-hour format.
Enter only the last two digits of the year.
8. Press the OK button.
9. Press the FAX button to return to the Fax standby screen.
Setting Daylight Saving Time (Summer Time)
Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward at
certain periods of the year.
You can set your machine to automatically change the time by registering the date and time that daylight
saving time (summer time) begins and ends.
Important
Not all the latest information of all countries or regions is applied for Summer time setting by default.
You need to change the default setting according to the latest information of your country or region.
Note
This setting may not be available depending on the country or region of purchase.
1. Make sure that the machine is turned on.
Confirming that the Power Is On
2. Press the MENU button.
The menu screen is displayed.
3. Select Setup, then press the OK button.

4. Select Device settings, then press the OK button.
5. Use the button to select Device user settings, then press the OK button.
6. Use the button to select Summer time setting, then press the OK button.
7. Use the button to select ON, then press the OK button.
To disable summer time, select OFF.
8. Set the date and time when summer time starts.
1. Set the date when summer time starts.
Use the button to change the setting item, use the button to change the setting, then
use the OK button to confirm the selection.
2. Set the time (in 24-hour format) when summer time starts.
Use the button to move the cursor under the desired position, use the button to enter
the time, then press the OK button.
Precede single digits with a zero.
9. Set the date and time when summer time ends.
1. Set the date when summer time ends.
Use the button to change the setting item, use the button to change the setting, then
use the OK button to confirm the selection.
2. Set the time (in 24-hour format) when summer time ends.

Use the button to move the cursor under the desired position, use the button to enter
the time, then press the OK button.
Precede single digits with a zero.
10. Press the FAX button to return to the Fax standby screen.
Registering User Information
This section describes the procedure to register the user information.
Note
Before sending a fax, be sure to enter your name and fax/telephone number in Unit name and Unit
TEL on the User information settings screen (for US only).
1. Make sure that the machine is turned on.
Confirming that the Power Is On
2. Press the MENU button.
The menu screen is displayed.
3. Select Setup, then press the OK button.
4. Select Device settings, then press the OK button.
5. Use the button to select FAX settings, then press the OK button.
6. Use the button to select FAX user settings, then press the OK button.
7. Use the button to select User information settings, then press the OK button.
The screen to register the unit name and the unit fax/telephone number is displayed.
8. Enter the unit name.
1. Use the button to move the cursor to Unit name.
2. Enter the unit name.

Note
You can enter the name up to 24 characters, including spaces.
For details on how to enter or delete characters:
Entering Numbers, Letters, and Symbols
9. Enter the unit fax/telephone number.
1. Use the button to move the cursor to Unit TEL.
2. Enter the unit fax/telephone number.
Note
You can enter the fax/telephone number up to 20 digits, including spaces.
For details on how to enter or delete characters:
Entering Numbers, Letters, and Symbols
10. Press the OK button to finalize registration.
11. Press the FAX button to return to the Fax standby screen.

Sending Faxes Using the Operation Panel of the Machine
Sending Faxes with the Numeric Buttons Basic
Resending Faxes (Redialing a Busy Number)
Sending Faxes Using Useful Functions