Canon PIXM MX300 Series User manual

User's Guide
MP-1722-V1.00
FAQs
How to Use This Manual
Safety Precautions
Legal Limitations on Use of Your Product and Use of Images
Before Using the Machine
Main Components
Handling the Original Document
Loading Printing Paper
Loading Paper
Loading Envelopes
Loading Small-Sized Paper
Printing Media
General Information
Compatible Media Types
Copying
Making Copies
Changing the Copy Settings
Using Useful Copy Functions
Printing from Your Computer
Printing with Windows
Printing with Macintosh
1

Scanning Images
About Scanning Images
Scanning Methods
Faxing
Preparing the Machine for Fax
Registering Sender Information
Registering the Destination
Sending Faxes
Using Other Useful Sending Functions
Receiving Faxes
Using Other Useful Receiving Functions
Document Stored in Memory
Summary of Reports and Lists
Routine Maintenance
When Printing Becomes Faint or Colors Are Incorrect
Printing the Nozzle Check Pattern
Examining the Nozzle Check Pattern
Print Head Cleaning
Print Head Deep Cleaning
Aligning Print Head on the Machine
Aligning Print Head on the Computer
Replacing a FINE Cartridge
Keeping the Best Printing Results
Cleaning Your Machine
Changing the Machine Settings
FAX SETTINGS
DEVICE SETTINGS
Troubleshooting
An Error Message Is Displayed on the LCD
LCD Cannot Be Seen At All
An Unintended Language Is Displayed on the LCD
Cannot Install the MP Drivers
Cannot Connect to Computer Properly
Print Results Not Satisfactory
The Print Result Not Satisfactory When Copying
2

Machine Does Not Start or Stops During Print Jobs
Paper Does Not Feed Properly
Paper Jams
Error Message Appears on the Computer Screen
Windows-specific Problems
Error Message Appears on a PictBridge Compliant Device
Scanning Problems
Problems Receiving Faxes
Problems Sending Faxes
Telephone Problems
If You Cannot Resolve the Problem
Appendix
Included Items
Printing Area
Uninstalling the On-Screen Manuals
Transporting the Machine
Opening the Printer Properties Dialog Box (Windows)
Opening the Page Setup and Print Dialog Box (Macintosh)
Opening the Printer Setup Utility (Print Center) (Macintosh)
Opening the Canon IJ Printer Utility (Macintosh)
3

How to Use This Manual
The screen of this on-screen manual consists of two parts: the Menu frame (on the left) and the
Content frame (on the right).
Note
The example screenshots in this section are in English.
(1) Menu frame
(2) Content frame
Note
Operations explained in this manual are specific to computers
running Windows Vista™operating system Ultimate Edition (hereafter
referred to as "Windows Vista") or Mac® OS X v.10.4.x operating
systems. Operation may vary depending on your operating system.
The example above is the screen in Windows®. The appearance of
the screen in Macintosh® differs slightly.
Navigating from the Menu
Click a title on the Menu frame. The corresponding topic will appear on the Content frame.
4

Navigating in the Content Frame
(1) Click a character string with a blue underline to jump to the associated page.
(2) : Click to jump to the previous page.
(3) : Click to jump to the next page.
(4) : Click to jump to the beginning of this page.
Printing This Manual
5

To print a topic, click on a blank area of the Content frame to make sure it is active, then click
the Print button.
Note
Clicking the Print button without making the Content frame active may
print the Menu frame instead.
To print a topic, click on a blank area of the Content frame to make sure it is active, then select
Print on the File menu, and click the Print button.
Note
Clicking the Print button without making the Content frame active can
print the Menu frame instead.
Searching Topics by Keywords
You can search for a topic by entering keywords.
Click the Show button. In the search screen, enter a keyword and click the List Topics
button.
Select a topic to read from the list of search results, then click the Display button. The page is
displayed.
Note
This searches all the on-screen manuals installed on your computer.
Enter keywords in the (search field), then press the Return key.
Double-click the topic to read from the list of search results to display the page.
6

Note
You can click to specify the search scope.
Search XXXX:
Searches in the on-screen manual currently opened.
* Where "XXXX" is your machine's name and on-screen manual's title.
Search all help:
Searches all the online help installed on your computer.
Symbols Used in This Manual
Warning
Instructions that, if ignored, could result in death or serious personal injury
caused by incorrect operation of the equipment. These must be observed
for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or material
damage caused by incorrect operation of the equipment. These must be
observed for safe operation.
Important
Instructions that must be observed for safe operation.
Note
Instructions as notes for operation or additional explanations.
Indicates operations in Windows.
Indicates operations in Macintosh.
7

Trademarks
"Microsoft" is a registered trademark of Microsoft Corporation.
"Windows" is a trademark of Microsoft Corporation, registered in the U.S. and other
countries.
"Windows Vista" is a trademark of Microsoft Corporation.
"Macintosh" and "Mac" are trademarks of Apple Inc., registered in the U.S. and other
countries.
8

Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use the
machine safely. Do not attempt to use the machine in any way not described in this manual.
Warning
This product emits low level magnetic flux. If you use a cardiac pacemaker and feel
abnormalities, please move away from this product and consult your doctor.
You may cause an electric shock, fire, or damage the machine if you ignore any of
these safety precautions.
Choosing a
location Do not place the machine close to flammable solvents such as alcohol or thinners.
Power supply Never attempt to plug in or unplug the
machine from the power supply when your
hands are wet.
Always push the plug all the way into the
power outlet.
Never damage,
modify, stretch or
excessively bend
or twist the power
cord. Do not place
heavy objects on
the power cord.
Never plug the
machine into a
power socket that
is shared with
other equipment
(extension lead/
cord, 2- or 3-way adapter, etc.).
Never use the machine if the power cord is
bundled or knotted.
9

If you detect smoke, unusual smells or strange
noises around the machine, immediately
unplug the machine at the power supply and
call for service.
Periodically,
unplug the
machine and use
a dry cloth to wipe
off any dust or dirt
collected on the
plug and the power outlet. If the machine is
placed at a location exposed to a lot of dust,
smoke, or high humidity, the dust collected on
the plug absorbs moisture and may cause
insulation failure and fire.
If you hear thunder, disconnect the power
supply of the machine and refrain from using
it. Leaving the machine plugged in may cause
fire, electric shock, or damage to the machine,
depending on the thunder storm.
Use the power cable included with the
machine.
Cleaning the
machine Use a damp cloth
to clean the
machine. Never
use flammable
solvents such as
alcohol, benzene
or thinners.
If flammable solvents come in contact with
electrical components inside the machine, it
could cause a fire or electric shock.
Always unplug the machine from the power
outlet before cleaning the machine.
If you accidentally switch the machine on
while cleaning it, you could injure yourself or
damage the machine.
10

Maintaining the
machine Do not attempt to disassemble or modify the machine. There are no user serviceable parts
inside the machine.
The machine contains high-voltage
components. Never attempt any maintenance
procedure not described in this guide.
Working around
the machine Do not use highly flammable sprays near the machine.
This could cause a fire or electric shock if the
spray comes into contact with electrical
components inside the machine.
Caution
You may cause injury or damage the machine if you ignore any of these safety
precautions.
Choosing a
location Do not install the machine in a location that is unstable or subject to excessive vibration.
Do not install the machine in locations that are
very humid or dusty, in direct sunlight,
outdoors, or close to a heating source.
To avoid the risk of fire or electric shocks,
install the machine in a location with an
ambient temperature range of 5°C to 35°C (41°
F to 95°F) and humidity of 10% to 90%
(condensation free).
Do not place the machine on a thick rug or
carpet.
Do not place the machine with its back
attached to the wall.
Power supply Ensure that the
area around the
power outlet is
kept clear at all
times so you can
easily unplug the
power cord if necessary.
11

Never remove the
plug by pulling on
the cord.
Do not use an
extension lead/
cord.
Working around
the machine Never put your hands or fingers in the machine while it is printing.
When moving the
machine, carry the
machine at both
ends.
Do not place any object on the machine.
Do not place metal objects (paper clips,
staples, etc.) or containers of flammable
solvents (alcohol, thinners, etc.) on top of the
machine.
If any foreign object (metal or liquid) fall into
the machine, unplug the power cord and call
for service.
Do not transport or store the machine on a
slant, vertically or upside-down, as the ink may
leak and damage the machine.
When loading a thick book on the Platen
Glass, do not press hard on the Document
Cover. The Platen Glass may break and cause
injury.
FINE Cartridges
(Ink Cartridges) For safety reasons, store FINE Cartridges (Ink Cartridges) out of the reach of small children.
If a child ingests any ink, consult a doctor
immediately.
12

Do not shake FINE Cartridges (Ink Cartridges).
Ink may spill out and stain clothing or the
surrounding area.
Never touch the
electrical contacts
or Print Head
Nozzles on a
FINE Cartridge
(Ink Cartridge)
after printing. The
metal parts may be very hot and could cause
burns.
Do not throw FINE Cartridges (Ink Cartridges)
into fire.
13

Legal Limitations on Use of Your Product and Use of
Images
It may be unlawful to make copies of, scan, print, or use reproductions of the following documents.
The list provided is non-exhaustive. When in doubt, check with a legal representative in your
jurisdiction.
Paper money
Money orders
Certificates of deposit
Postage stamps (canceled or
uncanceled)
Identifying badges or
insignias
Selective service or draft
papers
Checks or drafts issued by
governmental agencies
Motor vehicle licenses and
certificates of title
Traveler's checks
Food stamps
Passports
Immigration papers
Internal revenue stamps
(canceled or uncanceled)
Bonds or other certificates of
indebtedness
Stock certificates
Copyrighted works/works of art
without permission of copyright
owner
14

Before Using the Machine
Main Components
Front View
(1) Document Cover
Open when loading an original document on the Platen Glass.
(2) Paper Support
Pull out fully to support paper loaded on the tray.
(3) Paper Guide
Slide against the left side of the paper stack to support paper so that it feeds properly.
(4) Rear Tray
Load paper here before printing. Paper feeds automatically, one sheet at a time.
(5) Direct Print Port
Connect your PictBridge compliant device, such as a digital camera, here to print directly
from it. Refer to "Printing Photographs Directly from a Compliant Device" in the Quick
Start Guide.
(6) Paper Output Tray
Supports the printout. Open it when printing, copying, or faxing.
15

(7) Output Tray Extension
Supports output printouts.
(8) Platen Glass
Load original documents to copy, scan, or fax here.
(9) Operation Panel
Changes the settings and operates the machine. See Operation Panel Name.
Rear View
(10) External Device Jack
Connect the external device.
Note
Remove the Telephone connector cap to connect the external device.
(11) Telephone Line Jack
Connect the telephone line.
16

(12) USB Port
Plug in the USB cable connecting the machine to a computer here.
Important
While the machine is printing from or scanning images to the computer,
or the computer is in the sleep mode or standby mode, do not
disconnect or connect the USB cable.
(13) Power Cord Connector
Plug in the supplied power cord here.
Inside
(14) FINE Cartridge Holder
Install the FINE Cartridges here.
The Black FINE Cartridge should be installed into the left slot ( ) and the Color FINE
Cartridge should be into the right slot ( ).
(15) FINE Cartridges (Ink Cartridges)
A replaceable cartridge that is Print Head and ink tank integrated.
Note
For information on how to install the FINE Cartridges, refer to your setup
sheet.
17

(16) Scanning Unit (Printer Cover)
Scans original documents. Open it when replacing the FINE Cartridges or removing
jammed paper remaining inside the machine.
(17) Scanning Unit Support
Holds the Scanning Unit (Printer Cover) being open.
(18) Paper Thickness Lever
Switches the clearance between the Print Head and the loaded paper to match the media
type.
Note
The position of the Paper Thickness Lever
Set to the right when printing on envelopes or T-shirt transfers.
Set to the left when printing on paper other than envelopes or T-
shirt transfers.
Important
This part (A) indicated in the below illustration may be covered by
splattered ink. It does not affect the performance of the machine.
Do not touch this part (A). The machine may not print out properly if you
touch it.
Operation Panel Name
18

(1) ON/OFF button / Power lamp
Turns the machine on and off. Lights or flashes green to indicate the power status. Before
turning on the machine, make sure the Document Cover is closed.
Note
The machine cannot receive faxes when the power is turned off.
The power cannot be turned off while the machine is sending or
receiving a fax, or when there are unsent faxes stored in the
machine's memory.
(2) COPY button
Switches the machine to copy mode.
(3) In Use/Memory lamp
Flashes when the telephone line is in use. Lights when there are documents stored in the
machine's memory.
(4) FAX button
Switches the machine to fax mode.
(5) Alarm lamp
Lights or flashes orange when an error, such as paper-out or ink-out, occurs.
(6) SCAN button
Switches the machine to scan mode. In scan mode, the machine scans a document to
your computer according to the settings selected. To use this button, the machine must be
connected to a computer. For details, refer to the Scanning Guide on-screen manual.
(7) Menu button
Accesses the menus and settings to customize operation of your machine.
(8) LCD (Liquid Crystal Display)
19

Displays messages, menu selections, and the operational status.
(9) Numeric buttons
Enter numerical values such as the number of copies, as well as fax/telephone numbers
and characters.
(10) Redial/Pause button
Redials the last number called using the Numeric buttons. Also enters pauses between or
after numbers when dialing or registering numbers.
(11) Black button
Starts black & white copying, scanning, or faxing.
(12) Stop/Reset button
Cancels operations such as copying, scanning, or faxing, or a print job in progress.
(13) Color button
Starts color copying, scanning, or faxing.
(14) Coded Dial button
Press this button and a two-digit code to dial a pre-registered fax/telephone number.
(15) Tone button
Switches temporarily to tone dialing. Also changes the mode when entering characters.
(16) OK button
Finalizes your selection for the menu or setting item.
Dismisses the error message and resumes the machine's normal operation after resolving
a printing error or removing jammed paper.
(17) (-) and (+) buttons
Scroll through menu selections, and increase or decrease the number of copies.
For the fax settings, cancels the entered character, and enters a space between
characters.
(18) Back button
Returns the LCD to the previous screen.
(19) Settings button
Configures the page size, media type, and image correction settings.
(20) FAX Quality button
Sets the scan contrast and resolution of the fax you are sending.
20